kids get 1/2 off dinner

i did not use the spa because i am a therapist with 45 years experience, and their treatments with young kids who

they gave us an late check out so we could enjoy one more dip in the very nice hot springs pool

i did the reservation for two adults and two kids including breakfast

swimming pool and spa are recommended

location is very good and fitness centre is amazing but a/c was not working.

really enjoyed the bar in the lobby

pool a little cleaner and

clean, quiet, comfortable and fulfilled all my expectations very nice staff nice gym and

clean, quiet, comfortable and fulfilled all my expectations very nice staff nice gym and pool

really like all the design concept, the bed was soo comfortable and the summing pool water was good

cleanliness of swimming pool.

beautiful building, grounds, pool & restaurant

great big rooms, decent breakfast, very friendly staff, close to bjx

the gym was outstanding, with lot of options for weight

everything! welcoming staff, cleanliness of facilities, ample rooms, delicious breakfast,

room includes a functional kitchen

better breakfast selection and being able to get an espresso would have been great

the property is conveniently close to the airport. room was clean. breakfast was decent.

room and specially our breakfast

the food was great, the free breakfast buffet and the dinner we paid for

there s a small gym (though i didn t use it)

the breakfast schedule

gym was advertised as much better than it is, which is basically a small room with 3 or 4 aerobic

the people were friendly and the facility from the pool to the bed were great

we had to leave before we could enjoy the breakfast they offered but they packed us a lunch to enjoy on the road

hotel was spotless, the bed was comfortable, the staff was helpful, and even a great gym

it was quiet and clean and had a nice pool

is in very good condition, the staff was extra friendly and courteous and the fact that is also a water park is genius

rate included use of water park facilities/shows. right off the highway. easy access.

breakfast so poor

definitively the breakfast is weak. no option with 3 single beds for 3 single adults.

and you can smell other rooms' cigar smoke (though smoking is not supposed to be allowed) and breakfast from the restaurant on the first floor

the person who helped me never offered me the wifi password, never explained to me about breakfast

fresh breakfast

breakfast not too great.

clean /breakfast was so delicious.

it's very clean, friendly staff and the free breakfast is really good

was clean, comfy, very close to the airport, free wifi, continental breakfast & very reasonable price

location pretty close to the airport they have a good breakfast

the staff went out of their way to provide a late check out as i was waiting for a friend to arrive in the afternoon

clean, comfortable , shuttle to airport

shuttle from the airport was perfect, and the room was comfortable and clean

great breakfast, close to airport, clean and comfortable. comfy bed.

the place has a decent sized gym and a pool as well

the pool was amazing

pool was big, clean and perfect

everything was very well kept up and clean including rooms, grounds, pool etc

the staff were friendly, the installations were spotless and the heated pool was super tranquil

great layout and pool. large room; super comfy bed!

the food we ordered off the room service menu was absoulty awful

n dulce) and

the breakfast very good. coffee 24 hrs. rooms very comfortable and clean.

our main reason for staying was to have the airport shuttle the morning of our flight

no restaurants nearby but they offer room service at reasonable prices

i would have like a better breakfast, not just cereal, fruit and bread.

breakfast was poor, plate of fruit and 1 small piece of sweet bread each - we left hungry

the wifi poor, the breakfast included very bad,

good room overlooking the pool

breakfast was very good !!

hospitality, in a great location and secure parking

breakfast was good

breakfast wonderful, staff is pretty nice, building beautiful, rooms beautiful as well, clean, air

breakfast not so good

location for my stay, helpful and friendly staff, very clean, smart tv you can cast to, hotel gym

the breakfast was good, the view for executive customers is great.

pool nice

pool is not heated so it was unusable

there s no breakfast included

breakfast buffet should be included in price of room

it was just saying it had a bathtub and it did not and the sky bar was quite loud and until late

it has a bar on the roof and a restaurant

friendly and helpful staff. tasty lunch free shuttle to airport.

clean, friendly, delicious breakfast.

is a gorgeous, energy efficient hotel with a beautiful warm lap pool with panoramic windows that overlook the city

inside pool

the security in the underground parking to the room maintenance and to free breakfast

very close to airport and excellent breakfast!

the continental breakfast was very good with plenty to choose from

facilities, comfortable bed, delicious breakfast and the entire staff were very nice and helpful

good location and good breakfast

i also enjoyed the delicious breakfast they provided

location, included breakfast

central location, fair price, included continental breakfast.

comfortable beds and good breakfast.

great value for the price. quiet , comfortable , parking , safe area.

handle they could call ask come by lobby or put a note in our door but not lock us out our rooms breakfast was same thing every morning i understand is continental breakfast but switched up some

all employees are nice. room is clean. parking is free. breakfast is good.

breakfast, location and room

location is very convenient, great breakfast and service from the staff, room size is comfortable

was clean had plenty of seating for everyone at the breakfast

the gym was not well ventilated.

gym needs more equipment. ice machine needs to be in a floor available for everyone.

the clenest of the hotel-room- gym, the staff attention and amability

really good, but no towels on the site, we have to ask for the towels to the staff, and the big parking

old and pool wasn t swimmable but you can t beat the price and the atmosphere

there are no indications about how to find the stairs or how to go to the pool, theres only one way to go to the parking, the elevator has some troubles by opening the doors

the swimming pool water to cool

like room service, and the price i found some things that were not good but i requested them and they

the wifi doesn t work

decorations, styliss, pool, great tv

pool was not in service

the room and the pool

there was parking included in the accommodations we paid for along with breakfast

breakfast could be more varied

clean, well-located, affordable. the gym is practical.

the swimming pool area is really nice and the gym is also a highlight of the hotel

the swimming pool area is really nice and the gym is also a highlight of the hotel

staff is really kind and helpful and every year i see the same people at the restaurant and the bar and they are really, really kind

swimming pool

the location, the pool and the restaurants

lobby was nice clean pool looked nice

also pretty decent buffet for adults and kids eat for free

also pretty decent buffet for adults and kids eat for free

room service was good and well served

the pool area could be bigger, but it depends of your purpose of your stay.

spa was awesome and great value

good wi-fi, pool and location

that the pool closes at 8:00pm, it s very early

room service had really good options and the buffet it is great.

no elevator from parking lot to lobby

location, facilities, check in/out and free parking.

food, location, staff, parking and size.

of the poliforum, facilities in top conditions, helpful and service-oriented personnel, free parking for guests and very good breakfast

when you go from parking to the lobby take care when you step at the staircase

location, clean and spacious room, smart tv, aircon, pretty good shower and on site parking

the parking garage was small and we had a big truck but they were able to accommodate us in a special

room was clean, perfect location, the gym is equipped with lots of machines

the pool was disgusting! super dirty.

the pool was on the smaller side but refreshing and also offered some relaxation despite the big road

bed, per night, we had to pay for parking too, we paid around another $30 dlls for all the stay, pool was out of service, we had to tell the housekeeping lady to clean our room everyday because at

breakfast options were great,. a few things changed daily.

i didn't eat breakfast

they gave breakfast during the morning

the room was small. breakfast was very limited.

breakfast area is too small.

great service at a four star resort! my little son enjoyed the swimming pool.

the patio was amazing, we had dinner next to the pool.

u don't get to keep your keys)

the parking area is next to the hotel

no coffee in room; had to pay for it. room service food was limited.

rooms breakfast included (eggs were better than in the hotel i stood the previous night) nearby locations (-)just the beans at breakfast, they can be better (-)the breakfast was great (+)the room was clean. breakfast pretty good. (+)breakfast (+)cozy, nice and clean. breakfast good (+)washer and dryer breakfast (+)breakfast cleannness personnel attitude (+)location and breakfast (+)every time the breakfast area was crowded so i could not take the food.

the band in the bar was pretty loud!!!

the breakfast in the restaurant was very good and the staff in the restaurant was helpful and

the gym only opened until 8 am

the breakfast included does not have variety

it would be nice to also have a small bar in lobby area

poliforum, zona piel) value for the money delicious coffee included in the breakfast

some options in the breakfast were cold and those must have been hot, like the scrambled eggs

breakfast was limited

breakfast, time yo clean up your room, i used to arrived at 14

was cozy , clean, breakfast was great everyday , chicharron in green sauce, meat w potatoes, chilaquiles, fruit bar

room comfort next to the pool.

the pool and gym 24/7 also didnt know breakfast was included and its buffet

pool & gym facility was nice

pool & gym facility was nice

properly heated pool. kind and attentive service personnel serving breakfast. very clean rooms.

staff is giving a physical menu that doesn t specify what options are included with your breakfast when you pay for it with your room's rate

breakfast is good

the pool was very cold water

the swimming pool smelled chlorine

location, price of room, breakfast and easy access to staff.

pool

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

was able to get a nice little workout in the gym

when we arrived we were looking forward to using the pool, but when we saw it it was very dirty and it didn’t look like the water was being circulated

parking its a little confused and dangerous, and pool water is very cold

the pool was dirty

the pool look nice but i didn’t used it

the pool was under maintenance, the restaurant had limited service.

the food in the bar was dreadful.

they have a very nice bar with terrace and beautiful gardens

breakfast was amazing and extremely delicious

breakfast and pool

no hot tub near the pool or anywhere

swimming pool, parking, it out of town so quite

there are two huge party rooms and a lovely pool area

construction was going on early in the morning to the pool wall and was noisy.

very friendly attendant's...very polite....except honestly the cook or kitchen service no good

is a kitchen but not things

that require a few more washes before they are given to clients as they do not dry you had to use pool towels

very nice overall. nice rooms, pool and parking.

traffic noise considering it's right next to the highway, though a little does come from the pool area

great service,super clean and comfy rooms,really good food in the restaurant, awesome pool☺

hotel was very nice, the room was big and very clean, great view to the pool

ample parking, easy access, restaurant next door

although the laundry machine wasn't very clean, we liked the beds and pillows, the location, parking spot, the buffet breakfast was ok, and the restaurant was pretty

we needed a crib and they provided one. wonderful breakfast!

centrally located and free parking. bad gps coordinates.

all except the gym

amazing outdoor pool area

they have a huge pool with a slide. the breakfast and dinner was good.

good we purchased breakfast included

i would have liked to include breakfast

is construction going on in another lot above the pool

the location and breakfast

ception, restaurant, pool, etc) were extremely helpful and

wifi was really slow

staff was very nice the food at the restaurant is delicious, i recommend to pay the breakfast fee

something went wrong with my booking and they didn't include us the breakfast.

was full so got the last room it was by the courtyard pool but very dark

no room service at off hours

free parking

good location and parking for motorcycle

location. staff. hot water. stable wifi.

parking avaliable / eggs from the breakfast.

parking it's next door

the staff people,people, the front desk,bell boys,cleaning crew and the peiple at parking lot

we re very helpful in providing a late check out

hotel is located in old downtown near principa catedral , hotel has its own parking lot

the hotel, restaurant and bar looks verry luxurys

replacing shower heads is inexpensive provide a small simple map to find parking lot

breakfast they serve it could be better had issues with parking lot hopefully they fix the problem

the breakfast is not that great.

the breakfast was lacking. it was plain and there was no selection.

the location and that included the parking. also the staff was very friendly and helpful

location: its a bit tucked away. they could also consider serving juice for breakfast

the room key, location is smack in the middle of the historic center, it s got convenient valet parking, beds are

and, easy parking

location, parking in property

terrible wifi lukewarm water

parking

they charge for breakfast when is supposed free

the continental breakfast was only coffe,two pieces of toast and 4 slices of fresh

the breakfast isn't really breakfast - just juice, coffee and one tiny piece of toast

the hotel is downtown and it has parking structure.

the breakfast was meager, just toast and some fruit

breakfast is very good and good variety of foods. personnel is attentive.

average breakfast - but i am british

breakfast not ready at time of departure. it was offered on our return. staff very helpful.

hotel was very clean, friendly staff and great breakfast that was included.