bar and pool close early

went down to the hotel bar for a drink and dinner and the bartender was exceptional

the morning breakfast was delicious, a nice variety of items

did not get down for breakfast- late lions game

though i was a bit let down, the room was very spacious with a lovely sectional couch, beautiful kitchen and island

was a very clean facility and the pool was nice and warm

breakfast was probably the best hotel breakfast i’ve ever had

the pool was empty when we used it, it could have been warmer but was ok after adjusting to the cooler

the pool area was clean, breakfast was great

the room was clean and my kids loved the pool

bed too soft kitchen too poór no cleaning within 4 weeks

we didn't get up in time for breakfast.

friendly staff and even during the rush of everyone getting breakfast in the morning all the other guests were so kind and friendly

very good breakfast

there isn't too much choice for breakfast. there is no shuttle or bus.

the jacuzzi was great, and the indoor pool was perfect

booked directly for indoor 24hr pool and sauna, but was closed and did not tell me this...

pool was a little cold.

pool too deep for young children.

the pool was great my kids enjoyed it immensely

there was a great variety for the kids to chose from.

was awesome but we really wanted to enjoy the pool but the water was cold we ddnt get to enjoy the pool no more than 15 min was cold

a more family centered hotel but i think this is really more for people traveling without kids maybe

only got to swim an hour due to pool closing for chlorine issues.

front desk, maid, kitchen staff, even the maintenance guys (met them in the hallway)were helpful, polite and friendly

the pool was rather cold. i wasn't able to swim, but it didn't seem to bother my kids.

were partying at all hours of the night kids running up and down the hallway after midnight and wee hours of the

door lock on the top was/is broken prior to me getting the room and the pool is really cold wish it was heated or something a little warmer but the pool area itself was

there were kids ding dong ditching us but i think that was handled

did not offer the hot breakfast as it says it did ( but it was under construction) the pool was to cold to swim

having kids & expecially a baby the temperature made it hard to allow us to keep our baby in the water

frozen fruit for breakfast was undesirable and no waffles

decent breakfast. hot chocolate bar in lobby

the breakfast was good and staff was polite

pool was warm and fun for the kids

we had room service and a great restaurant with bar on site

cooks laundry front attendants everyone

they changed the shuttle service to the palace.

the bar and pool closed early for us

told they had a shuttle, but it didn t go to the venue we were going to

the pool was clean and plenty of lounge chairs for everyone

an inside pool

in customer service , cleanliness staff was exceptional and breakfast was delicious

the breakfast

i loved that they had delicious breakfast in the morning including a waffle maker

guest kids running in hallways.

choices for breakfast were good, i felt the prices were quite high for the value

the room was really nice, the lobby, the pool area, everything about this hotel was really nice

breakfast wasn't included in the stay

the attendant went to the laundry dryer to retrieve clean towels and said “they are clean just not folded”

kitchenette floor had sticky stuff spilled on it

great breakfast buffet.

with nice pool gym and guest laundry

free guest laundry facilities

and i loved the fact that we had a full kitchen in our room, that was great

breakfast was hot and lots of options to choose from

room, the location, the fitness center in the facility, the pool, the staff was great and the continental breakfast

clean hotel. comfortable bed. good location. great free breakfast. would recommend!

the pool and fitness area were great and convenient

i used the fitness room every day and very much enjoyed

kitchen had full refrigerator and dish washer (which we didn't need to use

the kids running down the halls knocking on doors and running i couldn’t get any sleep.

smoking weed by the front door so kids had to walk through it, lobby smelled like weed and

make it down for breakfast was too comfortable in bed

great value for a hotel with a kitchen

the pool water was cold, i dont think the heater was working properly.

the gym had equipment that were either broken or in need of repair

very nice...very clean! staff was great....breakfast was good!

awesome breakfast and very clean with friendly staff

also the pool wasnt as clean

the pool and fitness areas were adequate

locartion and full service with bar and restaurant.

the free breakfast was great.

the breakfast bar and how friendly and helpful the staff was

very clean, enjoyed the layout of the room, double entry into bathroom. bar onsite

close to restaurants and pool was very warm despite freesing temps outside. delicious breakfast.

great breakfast and staff very friendly

like that it was very clear that was a really nice quiet hotel, and then breakfast was very good

the kids loved the pool too

shuttle was available to the concert venue.

nice breakfast

pool opened too late for me

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

bathroom clean & bright. breakfast selection was amazing!

judy and debi were very friendly and helpful during breakfast

location is great when it comes to what's in walking distance such as grocery, laundry, and eateries

pool closed because of covid-19.

great location and the price was amazing. jacuzzi tubs and a big pool!

soft bed, spa tub

had a 16year birthday party and the music was thumping through the floors until 11pm, and the kids were running the halls

free wifi, full kitchen with ice maker and microwave as well as sumptuous breakfasts.

the staff was very helpful and friendly, especially the person who helped with breakfast

kitchen was a little worn (cupboards, missing a piece of trim, stove not stable), and found some

lovely staff great breakfast and fast check in

clean fully stocked kitchen and fire place

noise from rooms next door due to kids running, jumping and hollering

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

no jacuzzi in the hotel and where i stayed kids played in the hallway most of the night

spacious enough to park my race car trailer

modern decor. bar and starbucks

like that it came with kitchenette but would of been nice if it came with dishes

breakfast isn't that good, (no hot food), but it's pretty typical to just get a continental

i had called earlier to request early check in at 1pm and that we would need 2 rooms near each other andwas told that would be fine

staff, cleanliness, free breakfast i am a frequent guest and my stays are always very nice and the staff are always helpful

good continental breakfast but no eggs available.

beautiful atmosphere. pool was great

amenities are up to date for the star level and restaurant bar has nice atmosphere

i didn't expect a suite, didn't get one, but the amenities were exquisite

the pool was closed due to bad guest.

........very confusing trying to get through new road construction to facility parking

every weekend this hotel has 1 or 2 weddings and hotel parking lot overfull and the bar/restaurant is understaffed

the kitchen was not open for room service. we had to order out.

the phones would not call out to the front desk, and no info on room service

fee of 20$ overnight, on their site, and at welcome, giving you a drink, plus 2 tokens for free bar drink, water in your room, but they charge you 15$ on your bill for that when you think it's

bar was open late enough to have a couple of drinks and late night snack

not enough towels in the pool area

loved the pool area and that there was a gym available 24 hours

ambiance felt very modern yet cozy, loved the restaurant and bar on site

the gym, bar, restaurants are really good. acess to the sea foid place too

i would of all appreciated daily housekeeping and room service. indoor pool needs an upgrade.

hotel was very clean, the staff were nice, the pool was clean, and the beds were comfortable and clean

booked for the pool, was told it’s broken

although i did order a drink at the bar and the bartender was lovely

being fairly new toilets should have been ada compliant also pool was not available for one day for

breakfast was good, gym was super clean and enough for sunday routine.

the breakfast was exceptional and hot

room service was good but the silverware,napkins and glasses were missing

no room service except if asked for

i wished the pool was open, had to take the kids across to a different hotel

only thing i can of is the breakfast eggs, sausage and potatoes were not hot

i also appreciated the gym, which was convenient and helped make the stay even more comfortable

dove products in the bathroom as well as all of the delicious options included in the continental breakfast

location and parking

breakfast was awesome. far better than any other hotel breakfast i have had.

i didn't like was the arrangment of the chairs in the breakfast room

about the hotel was great breakfast, easy access of the restaurants outside, pool, exercise room all were a plus

the breakfast was good, a typical complimentary hotel breakfast

great location! very clean! hot breakfast included!

i absolutely love the safety, location to restaurants, and gym facility.

lots of kids running and screaming all day and night

room service didn t do what they were supposed to do

the bar was not open on the weekend

due to covid-19 they had grab and go items. waiting for restaurant and bar to reopen.

room service tried to come in at 9am which in my opinion is way too early

not to mention room service isn t offered on the weekends

the mini bar was restocked fairly promptly

signage in hotel could be improved---had some wifi login issues---but rest of experience was very good

ntal of gym apparel) was great

michael was the very best bar tender. awesome.

room service and food was awesome

excellent. only disappointment was breakfast bar empty when i went still within time

the location and the bar staff were excellent.

the hotel bar was always busy

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

fantastic, bar and restaurant food very good

enjoyed the gym too as i used it 3 times in 2 days

was great and the room / bar service was great

staff in the bar were very accommodating when i wanted to have my meal to go.

gym

i did not get what was advertised. room service

the food and drink bar closed a little early in my opinion

the free breakfast, dinner and bar was amazing. very clean and neat. set up beautifully.

meals if you would rather stay in then go out,has pool, hot tub and gym which we like to use if time permits, the free popcorn is an appreciated added bonus

you guys set the bar pretty high for surrounding hotels

plus the pool and hot tub is great

hot breakfast and dinner, indoor pool and hot tub

a hotel in an affluent area i would expect a better breakfast

breakfast no meals available no restaurant can walk to even

the option to visit lifetime fitness since their pool is closed.

i didnt come from the breakfast but it was not great. don't count on it!

close to breakfast places

i found the staff at the reception and in the kitchen really kind and professional

room with full kitchen

the breakfasts were great as well

full kitchen wasn’t needed but we will remember that for extended stays

only negative was that the pool wasn't open, and we were looking forward to using it.

was based on request, however basic things like garbage removal (especially at a place with a kitchen) should be done daily or every other day

wish the pool would've been open.

of kids in and out of the pool…puddles everywhere leading to the elevators, inside the elevators, etc

could have been cleaner, kitchen counter, sink, and bathroom could have been much cleaner

we were looking forward to swimming but the pool was too cold.

cable and breakfast

pool was nice, breakfast okay, coffee- meh

fitness center and pool were open.

clean and spacious room. friendly staff. breakfast great variety.

good place. everything was good in the rooms. pool was very nice too

didn't get a chance to use the indoor pool

not a great breakfast

loved the breakfast and enjoyed the pool!!

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

the bistro bar was awesome. had a great time there and the food was excellent.

clean clean clean a working clean hot tub, great courtyard to relax at, great bar and food!!

chlorine was so strong that both my kids threw up and 1 had to be taken to the hospital for asthma after less then an hour in the pool

kids running up n down halls at odd hours of the night

fact that only 1 lift available the bar / coffee shop in the lobby never opened always

was great, kitchen area was clean, room was awesome

pool was spacious and

) had to wait to use pool, as well as shorten use hours, and the gym had shorten hours

the coffee was so good and hotel coffee is never good :) the breakfast had many choices and the staff for the food was also wonderful

they also had a partnership with a nearby gym to use the facilities

i would have enjoyed an outdoor pool more than the indoor pool at the property

didn’t make it to breakfast

location was great, room comfortable, good breakfast

the breakfast was amazing. the staff were nice. will recommend!!

clean and comfy, decent breakfast

kids said the breakfast sucked but they didn't go til 9 so i thing they just missed the good stuff

i didn't get to try breakfast because i don't get up early, but it smelled great

breakfast staff was excellent food was very hot and good

only stay in pool for a hour

cleanliness, staff was super nice, and it had indoor pool jacuzzi. breakfast was dynamite

clean, options, breakfast, hot tub

didnt like the breakfast eggs, sauages, and oatmeal

was a group of school kids in the hotel and they made a lot of noise until very late

no vanity mirror in bathroom. kids stomping around above me after 10 p.m.

the hotel was very clean and we enjoyed the pool and hot tub

some rooms the heat doesn’t work and the pool isn’t open my kids would love to get in

the spa tub was in a good location

i loved the pool view from my room i can watch my kids from my room and my kids 15-14

we had to buy cleaning supplies to clean our spa bath and bathroom

i ran the jets in the spa bath and a bunch of nasty mold

pool was nice

pool an added bonus

same meal everyday as breakfast. variety should be introduced.

; you can tell, and the breakfast bags are so cute and have lots of healthy treats and goodies in it

free breakfast lol

everything. breakfast. staff. accommodations. thank you. thank you. thank you.

the breakfast bags, you need more choices. such as yogurt, fruit cup etc..

there was no pool

was impressed that a full breakfast was available

i enjoyed the breakfast too with eggs and sausage

i dont like that the spa tub jets dont stay on. they on a timer.

spa suite was very spacious and comfortable

only problem was that the spa tub broke, so i wasn’t able to fully enjoy what i paid for

another thing is the pool

the pool was closed

the friendly environment breakfast

pool was freezing.

wasn’t aware your outdoor pool was under maintenance

it's always safe, feels very clean, staff is really nice and the breakfast food was really good.

breakfast was very good and pool was also very nice

pool was pretty crowded with kids but on the brighter side it’s adult swim from

bar was packed

kids making noise and running in hall

pool hours til 2am????

jacuzzi and pool was open, rooms nice

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with free breakfast what more can a traveler ask for victory inn and suites your home away

room, the promotion of environmental friendly ways, the hygiene products available, affordable breakfast downstairs, friendly staff, atm downstairs next to restaurant,

staff was very friendly, the hotel decor was modern, rooms clean & breakfast was nice for a continental breakfast

noticed a strong chlorine smell in my room, seemed it was coming from the pool area

clean and good breakfast

pool is ok, but wish they would upgrade it to be larger (but that might just be me

location, breakfast, parking, staff, cleanliness

clean rooms, comfy beds, really good breakfast

a large and has a fully functioning kitchen and large spaces

i liked how clean the room was and kitchen was. the hotel overall was nice.

kitchen

was a nice selection for breakfast

breakfast was amazing

they allowed me a late check out

juice machine was down for breakfast which we had to ask about and when i ask the food attendant she told us we could purchase

the kids said the pool smelled like pee

kids running back and forth

that was so thoughtful and the kids really enjoyed it that way

couple kids parties who were all over and running through the halls.

the toilet too low & no handicap bar by toilet.

pool breakfast

it was very clean inside the room. the breakfast was good. and the staff were nice

the location was fine, but there was no breakfast.

sam gave me a good room with a king size bed, tables, kitchen counter and sink with cabinets

they did not have any breakfast.

had kids cold on the way back to the

nice pool.: bar area was nice

pool closed at 6pm and didnt open back up til 9pm and the kids had to b out the pool at 9 so my kids didnt have a good stay at all and the was no

room service never came and we had used towels

customer service the pool the exercise room i loveeee seeing my kids happy in the pool our 2nd time

bar and restaurant however the food was undercooked

it had a bar in it.and it was clean

avoid kitchenette rooms

we thought the kitchen setting was presentable.

good amenities like inhouse laundry and as well in the apartment