staff was great. room clean and comfy. good breakfast.

room was updated the kitchen area was nicely done

side building entrances are unlocked (non-functioning locks, at least on west side of building, kitchen/dining lounge door had a cinder block holding the door open)

like that it came with kitchenette but would of been nice if it came with dishes

the ability to have early check in

the phones would not call out to the front desk, and no info on room service

the kitchen was not open for room service. we had to order out.

room was awesome and very clean but there were room service trays everywhere in the hall way, some of them with food on it

food is amazing ,the rooms are comfy, it was my 57th so we went to urban wick candle bar in birmingham, created a birthday scent pineapple peach candle , and bought some as seen in the

staff, cleanliness of hotel, luxurious, free wifi, free parking (valet available) and located close downtown area

pool temperature perfect, room right next to pool

desk staff was friendly and helpful, room was beautiful and clean, pool was nice and warm and breakfast was delicious

pool opened too late for me

bathroom clean & bright. breakfast selection was amazing!

the breakfast ladies were also wonderful

soccer tournament in the area so kids running around making noise early in the morning

off the hook, breakfast. bar and free cocktails.

beautiful and clean. restaurant and bar were very nice. pool area was clean and fun!

was great, delicious breakfast, snacks and 2 free drinks at happy hour

no room service except if asked for

the pool area, closes at 10 as well

pool was closed for maintenance the entire 5 night stay

should have updated that the pool was out of order and our room was really dirty in some places like the walls had liquid

we did not get breakfast. we thought it was included with the price and it was not.

pool was cold

pool wasn't open yet, due to covid

also paid for the early check in and they got us in before noon

didn't have any breakfast. pool was nice.

great breakfast choices as well

breakfast choices pricey

the cleanliness , staff, pool

it's nice with kids to have a separate bedroom.

breakfast was delicious and there were alot of options

the breakfast and bar and grill pool was nice

the free breakfast was great.

breakfast in the morning, steam room and gym

the pool are was over crowded with loud teens.

nice pool, sauna and hot tub.

told they had a shuttle, but it didn t go to the venue we were going to

we were told free shuttle to venue, but then had to wait and pay for cab both ways

the breakfast

the breakfast in the morning was really tasty and the staff was friendly and greeted us throughout the

free breakfast proximity to shopping

heated outdoor pool was a pleasant surprise and allowed for relaxing evening swimming.

the pool was clean and plenty of lounge chairs for everyone

decent breakfast. hot chocolate bar in lobby

sink outside our bathroom had too high of pressure that the kids kept soaking themselves accidentally

late check out was nice the breakfast was good and it was clean

frozen fruit for breakfast was undesirable and no waffles

the morning i especially liked it going until 10 a lot of rooms stop their breakfast early and my kids are never up in time to enjoy it but they liked

the pool and pool facilities were freezing my kids could not swim.

was great the staff, room ,breakfast and pool made it the best place we have stayed

room was clean overall nice pool area one table inside one table outside breakfast was

the pool was rather cold. i wasn't able to swim, but it didn't seem to bother my kids.

i like the room it's big enough for me and my 4 kids

very nice...very clean! staff was great....breakfast was good!

& the room, the accommodations, the location, the friendliness of the staff, the complimentary breakfast and the ease in booking and checking in to the hotel all exceeded my expectations

the pool was nice but i really missed not having a jacuzzi

good breakfast options

from the wonderful care given to us by the front desk, the great lady that took care of us at breakfast to the young man who made sure we were comfortable in the pool

the complimentary breakfast had a great variety and the staff was fantastic

2 bedroom suite. super spacious with kitchen and living room. we were 2 adts and 3 small kids

smoking weed by the front door so kids had to walk through it, lobby smelled like weed and

the common living room kitchen and two bedroom two bath allowed everyone to have privacy yet be together

i wish the pool was open later in the evening.

i loved the fact that there was a fitness center

rooms where not fancy but modern and clean ,poop fitness area was well

wonderful staff. breakfast was great.

the breakfast was great also

location had a beautiful pool and fitness center, both very nice

couldn't use pool dye to maintenance i believe for the 4 day stay

breakfast was well rounded and was good tasting - the the location was good in relation to where i

the staff was wonderful. the hotel was clean and the breakfast was delicious.

very clean nice fire place outside and nice pop machine and shampoo in bathtub and nice pool

there were w couple of glasses in my kitchenette that looked like they needed to be rewashed, which i do anyway

a more family centered hotel but i think this is really more for people traveling without kids maybe

breakfast is very good, location is very good

the water in the rooms is cloudy/murky, hotel pool water was cloudy so we didn’t let the kids swim, breakfast area is not maintained during the breakfast hours plus so much waste with

the pool was freezing, which was very disappointing to the kids as they weren’t able to swim

there was pool and 24-hr gym to use

love the fitness area

noise from rooms next door due to kids running, jumping and hollering

no jacuzzi in the hotel and where i stayed kids played in the hallway most of the night

we were there for kids us fencing competition

sheets had lipstick on them from the previous visitor; the tub’s bar and plug by the television was broken; coffee was dirty; remote was broken i was able get one

the rooms are studio rooms with a desk, kitchenette and eating area as well as a pull-out couch

kitchen was a little worn (cupboards, missing a piece of trim, stove not stable), and found some

the pool was closed

the breakfast was delicious and had lots of options

there is no whirlpool like in the pool photo

noisy south parking lot with very noisy car engines at night

pool area needs renovating

wasn t no room service no one bring more towels and tissue.

room was great and the pool. great lounge too.

breakfast was poor. no room service.

room service tried to come in at 9am which in my opinion is way too early

due to covid-19 they had grab and go items. waiting for restaurant and bar to reopen.

the bar was not open on the weekend

room service didn t do what they were supposed to do

decent bar in lobby

you could hear kids in the pool like it was right outside the door, even though we were on the second floor

lies and had us banned all because the kids didn't have on shoes going to the pool area

pool was rather dirty

pool and hot tub area was very nice

pool/jacuzzi/ patio = very clean, towels provided and never crowded

gym

like the shuttle to churchills cigar bar and back,good friendly courteous and professional drivers and the front staff are great

nice hotel with a great pool and hot tub area.

huge issue was the pool area does not have adult hours

was great and the room / bar service was great

also included dinner bar every eve 5:30-7 with 3 free adult beverages nightly

staff greeting,social hour, meals, popcorn, easy in and out, pool , cleanliness

the gym was also freezing cold

the food and drink bar closed a little early in my opinion

close to home, great swimming pool, and a fun experience

to far too walk i not sure there was breakfast due to remodeling

breakfast was very good, many selections. staff was courteous and helpful.

a hotel in an affluent area i would expect a better breakfast

the breakfast could have been a but warmer. by the tine i git food to table the eggs were cold.

particularly like various parking entrances near rooms

staff amazing and the best part about it all they even make you make reservations to use the pool for a hour only due to covid which is

no breakfast.

pool pristine and perfect temperature

my only suggestion larger towels in the pool area.

the pool was clean and there were plenty of towels

not a great breakfast

have a game and fitness center

saved hotels for my trip every year it was affordable and easy to get to and not only that the breakfast selection was suitable for

was nice clean smelled really good the breakfast area was different in a good way didn't really get to try the food the area was not

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

the pool stayed open a little longer

pool area was entirely toooo hot. the room temperature and water were both too warm/hot.

the pool and gym were very clean and comfortable

the pool and gym were very clean and comfortable

room service was fast and the server was friendly

breakfast was good. staff very friendly. easy check in.

great staff and yummy breakfast

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

protein choices, hot breakfast, juices, fruit, plenty to choose

nice breakfast

they have a wonderful pool and hot tub

we also liked that there were a few sitting areas for guests and that a bar was available for those who would like a drink right inside the hotel

beautifully decorated for the holidays. the rooms were spacious. bar located in the lobby.

the bar experience was also great

even though they have a pool, they have managed to save the whole hotel from smelling like pool

the hot tub jets did not work and the pool needed a good scrubbing

would like the pool and spa to be 24 hours.

loved the pool and gym hours

the indoor pool was not open.

loved the pool and gym hours

that the pool was closed and there wasn’t any breakfast

pleasantly surprised by the size of my room, it was like a small apartment with a full, compact kitchen

the size of the room was great, the kitchen had just what we needed and the beds were comfy

nice fully stocked kitchen with a full size fridge, good internet, spacious rooms, large outdoor pool and hot

had a kitchen with accessories such as pots and pans to cook

i didn't like the fact that the indoor pool was so cold.

no microwave in the room and the pool was too cold.

warm pool, friendly stay and great breakfast

staff handling breakfast

the location was excellent, and the indoor pool was always clean and ready for use

hotel was clean, pool was nice and breakfast was on point

staff was very friendly , the hotel was very clean & the breakfast was delicious, especially the waffles

not enough towels and washcloths no ice bucket kids screaming and stomping dogs barking

breakfast was ok but had no beverages for kids but water

everything was worth the price. gym was nice.

there was kids running in the halls at 6 a

the breakfast was awesome and the entire hotel staff was terrific.

pool was freezing!!!

reserved the room for 3adults/2kids, only had towels for two, no coffee in room, remnants from a previous party in room still

it was the only hotel with available rooms parking was fine

bunch of kids - bed hard as a rock , floor sticky in hotel room , continental breakfast was a joke, area not

nice staff pool and clean

the pool was great my kids enjoyed it immensely

pool too deep for young children.

the in room spa tub

liked the gym and amenities

the toilet paper roll was hard too reach for most women and kids

great location. gym, pool whirlpool, picnic area, staff ultra helpful,and clean!

chlorine was so strong that both my kids threw up and 1 had to be taken to the hospital for asthma after less then an hour in the pool

high chlorine content of pool and hot tub burned your eyes the shower was great but water did not drain well, left you

and some other stores makes it extremely convenient especially since you have a full functioning kitchen in the room

room with full kitchen

i found the staff at the reception and in the kitchen really kind and professional

large suite with very comfortable bed and full kitchen

much of the weekend we were unable to use the main hallway that provides access to the lobby, fitness room, and pool

they allowed me a late check out

breakfast was amazing

juice machine was down for breakfast which we had to ask about and when i ask the food attendant she told us we could purchase

was a nice selection for breakfast

it was very clean inside the room. the breakfast was good. and the staff were nice

the location was fine, but there was no breakfast.

i had a kitchen counter and cabinets in my room

pool breakfast

they did not have any breakfast.

overall everything was great. friendly staff. nice breakfast. rooms were nicely done every day.

i also appreciated the gym, which was convenient and helped make the stay even more comfortable

gym too small

the noise outside loud cominf in and the basement floor is at works, gym not available

gym was small but

bed too soft kitchen too poór no cleaning within 4 weeks

breakfast was great

kitchen

the price, how clan and. convince it was and the wonderful breakfast and how quiet it was.

the complimentary breakfast was great

fantastic, bar and restaurant food very good

the location and the bar staff were excellent.

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

excellent. only disappointment was breakfast bar empty when i went still within time

i like the bar scene with local crowds

to guest rooms and the lobby, i was disappointed with the decorating of the breakfast area

very nice rooms! pool was nice and warm!

fitness center was great for when traveling

no hot tub in the pool area. bummer.

loved the pool and hot tub we needed

the pool was nice, my kids enjoyed it.

i also thought it was a great touch that the spa tub had a window so you could see the television from the tub

the breakfast was amazing. the staff were nice. will recommend!!

the pool was closed .

the spa bath slowly drained no matter what we did but we were still able to use it.

the bar area could be better positioned as a lounge.

room service is tasty, quick and well worth the exorbitant price

room service was phenomenal and walking distances to everything downtown

the fit kit

ntal of gym apparel) was great

breakfast was tasty

cleanliness, location, breakfast chef!

iron cut oatmeal, comfy bed, modern looking facility, christmas decorations, bar downstairs, gym, pool and parking

fully stocked kitchen

the breakfast had a lot of choices and it had a bar and kitchen for dinner

staff, great breakfast and facilities close to everything

loved everything from location,staff,pool,hot tub.room was perfect for us,thank you

the staff was professional and very friendly.the breakfast was good.

clean, options, breakfast, hot tub

delicious breakfast and hot coffee around the clock

kids running around all day and night in the hall. didn't receive my deposit back.

the pool was nasty and environment was not good for kids

we had to buy cleaning supplies to clean our spa bath and bathroom

in the pool when it first opened but when i tried to get in the pool around 8 it was a lot of kids in it

it was just weird and they also should use bleach or some type of laundry detergent someone can smell because after smelling that weird smell i wasn’t sure if it

breakfast was wonderful will stay there on my frequent trips

breakfast food could be improved but not bad for free

spa suite was very spacious and comfortable

the breakfast was amazing and fresh

the added kitchen and spa tub is what i liked.

due to the covid-19 breakfast wasn't served.

pool an added bonus

they didn't have hot breakfast or the pool was not open they said do to short staffing.

the layout and the pool

; you can tell, and the breakfast bags are so cute and have lots of healthy treats and goodies in it

the fitness center breakfast options late check out bed ample soaps provided

nice room, gym, lobby.

breakfast was just ok

breakfast was so so. pool was dirty.

breakfast as good and all the commodities they said would be there were

hot breakfast

the free breakfast and out door pool

for us, easy ride to the airport, ample parking, clean rooms and public areas, well priced, good breakfast

accommodated with late check out as i ran the detroit marathon

it's always safe, feels very clean, staff is really nice and the breakfast food was really good.

only drawback was that there wasn't a public hot tub in the pool area

breakfast was really great

the only complaint from my sons were too much chlorine in the pool, where it burned their eyes.

very clean. the bed was very comfortable. breakfast was delicious.

breakfast was great, phillip was a pleasure!!

was equiped with a full kitchen

ahead of time even though my reservation said i could pay at check in, the “heated” indoor pool was freezing and we couldn’t even use it, we were woken up all night long from people

the breakfast was not very good

breakfast was awesome more than enough variety for even our pickiest eater

great selection for breakfast.

nice stuff very clean breakfast

they pool is open and the follow all the guidelines....

anyone let people in from the pool area that don’t belong it’s not safe

i had anything negative to say would be the kids running up and down hallways until 130am when i had to yell down the hall for them to go to

control ac unit because thermostat had low batteries, kids were running down the hall around midnight, heard water dripping on metal from somewhere

rooms were clean. family orientated. very peaceful. late check out times.

no pool, breakfast, bathroom.

i wish there was a pool to really make the hotel an even better hotel

no swimming pool

no pool

and fair they treat you like family quietly peaceful place easy to park no long wait time clean laundry room convenient to eat close to the freeway and i definitely will keep going and recommend

kids jumping in the pool and splashing constant and kids throwing kids in the pool also

start the breakfast back up and manage the pool

i needed a separate key for the gym area

need to supervise kids at the pool area

do not have any complaints, just if we could get more items in breakfast

the breakfast could be better

water great, pool and gym closed

no breakfast, just coffee and muffins

breakfast was decent, check out time was at noon and thats nice

hotel floor was very noisy, there was loud music all night & kids running up the hallways after 10pm

my husband really like the fact that security patrolled the parking lot at night

kids playing hockey in the hallway.

very clean, good location, variety of breakfast choices, nice outdoor patio, nice clean gym.

the room the common area the breakfast buffet the pool was warm clean and they honor the current policy with one family at a time