every weekend this hotel has 1 or 2 weddings and hotel parking lot overfull and the bar/restaurant is understaffed

food is amazing ,the rooms are comfy, it was my 57th so we went to urban wick candle bar in birmingham, created a birthday scent pineapple peach candle , and bought some as seen in the

room was awesome and very clean but there were room service trays everywhere in the hall way, some of them with food on it

the phones would not call out to the front desk, and no info on room service

the restaurant and especially the bar staff were exceptional

breakfast isn't that good, (no hot food), but it's pretty typical to just get a continental

there could have been more variety with breakfast items

the ability to have early check in

the meeting the early check in and lower level request

to see if we could get an early check-in before the celebration of life we traveled to attend started

pool temperature perfect, room right next to pool

desk staff was friendly and helpful, room was beautiful and clean, pool was nice and warm and breakfast was delicious

pool opened too late for me

bathroom clean & bright. breakfast selection was amazing!

the breakfast ladies were also wonderful

guest kids running in hallways.

didn't have any breakfast. pool was nice.

pool wasn't open yet, due to covid

breakfast choices pricey

only complaint is maybe the lack of breakfast options however they are located by many fast food restaurants so it's still a

but we only got to be in the pool no more than 15 min because it cold

that i did not like this hotel was amazing if i had to pick something it would be because the pool and spas close but that's per the governor covid 19 laws in

the pool was freezing, which was very disappointing to the kids as they weren’t able to swim

breakfast pool clean

the room was very nice and breakfast was great

friendly receptionists and free laundry.

very functional hotel with gym&pool and pub wher you can have lunch,dinner and breakfast

hotel provided shuttle service to the wedding venue and back

it said free shuttle service provide within 5 miles

the gym locker room bathroom was dirty

hospitality/ cleanliness/ 24 hr gym all of the above

beds were very comfortable and the grab and go breakfast had so many great

breakfast was great. lots of selection for kids. location, close to great lake crossing outlets.

advertises a restaurant and bar

breakfast bar supplies were not kept stocked

did not offer the hot breakfast as it says it did ( but it was under construction) the pool was to cold to swim

pool was closed due to circumstances out of the hotels control, they accommodated us and had it

refrigerator in cabinet,pool wasn’t properly clean

quiet i like that we had two tvs so we can chill why kids were watching what they wanted to

staff was friendly to myself and the kids breakfast was great and the pool was great definitely needed some time to relax and get our

the hotel was clean. the pool was nice.

haven't ate yet but the room and property is very nice ill be trying it again when the pool open in the summer

location was convenient, the staff was great (front desk was fantastic and accommodating), the breakfast was hot and fresh-the dining room tidy and clean

i loved the staff, location, pool, and soft beds and pillows.

comfy beds. great price. nice pool.

i wished the pool was open, had to take the kids across to a different hotel

how staff were letting all families in the pool at the same time

room service, dirty countertops, lousy bed pillows, the pillows were worn out with no support at

clean room, nice staff, great pool. beautiful rooms and and great location

very nice pool, breakfast was great, staff was friendly and cocktail hot was a definite plus!

although i did order a drink at the bar and the bartender was lovely

i thought there would be complimentary continental breakfast, but there was a charge.

even though they have a restaurant and bar and serve breakfast in the morning some how a hotel doesn't stay fully stocked

the gym was nice, too with modern equipment that was all in great working condition

breakfast was good, gym was super clean and enough for sunday routine.

the cleanliness , staff, pool

her approach towards my kids and also towards me

it's nice with kids to have a separate bedroom.

locartion and full service with bar and restaurant.

this hotel for spring break with my two kids

from the wonderful care given to us by the front desk, the great lady that took care of us at breakfast to the young man who made sure we were comfortable in the pool

good breakfast

breakfast was very basic

& the room, the accommodations, the location, the friendliness of the staff, the complimentary breakfast and the ease in booking and checking in to the hotel all exceeded my expectations

maybe a little too much chlorine in the pool

very nice clean and i enjoyed the breakfast in the morning.

the indoor pool and hot tub were the perfect temperatures

breakfast was plentiful

my only suggestion larger towels in the pool area.

clean, safe, nice staff, good breakfast, parking right outside.

i loved the fact that there was a fitness center

the pool and fitness area were great and convenient

location had a beautiful pool and fitness center, both very nice

he mingled with guests and encouraged staff throughout the breakfast period

the breakfast bags were high carb maybe have a diabetic option for the grab and go

the breakfast was also really good

the kitchen.

great value for a hotel with a kitchen

the common living room kitchen and two bedroom two bath allowed everyone to have privacy yet be together

good breakfast and spacious room

they could have advertised the pool a little more did not know they had one until check in.

i loved how each room had to reserve a 1 hour time slot for the pool

the breakfast was very good, the yogurt bar was a great addition

the facilities were great for the family, a swimming pool and free washing and drying facilities

great breakfast buffet.

bar was open for a wedding party all night and they were so loud most of us had a terrible

that would be the only thing that was a little disappointing but i made it work with the bar of soap and shampoo

the pool stayed open a little longer

80 degree pool

bar staff was impeccable

add a swimming pool

staff and enjoy the hot breakfasts

breakfast was good and the room was good as well

no bacon offered for breakfast.

breakfast was good. staff very friendly. easy check in.

the pool. i brought two eight year old girls and they couldn't get enough of the pool.

the pool door was blocked with caution tape

loved the pool and gym hours

shower curtains were moldy, the shower head was dingy, the heater in the pool was off or broken

would like the pool and spa to be 24 hours.

the outdoor pool and hot tub was spacious

breakfast offered everything

needed a skillet in the tiny kitchen space.

that the pool is seasonal, but that's understandable

kitchen was properly ready along with everything else

the jacuzzi was great, and the indoor pool was perfect

nice staff pool and clean

the in room spa tub

the pool was great my kids enjoyed it immensely

eggs and meat , instead of breads , doughnuts and cereal ....need a hot tub with the pool.

more hooks on the walls. strong pool chemicals.

the time that the pool closes...kind of early.

up to date. food and drink available. indoor pool. friendly staff.

it would be nice if each floor had a place to throw dirty towel - like a laundry bin near ice machine or elevator so they didn't stack up in the room

no microwave in the room and the pool was too cold.

was no pool or hot tub when the web site said there was

rate for a business travel with a hockey (small kids league) filling the hotel

the pool was supposed to be heated but it was still very cold.

pool and friendliness!

i liked the gym and the indoor pool

kids were disappointed a little bit

parking lot was not plowed slipped on ice and snow in parking lot

clean, staff was excellent and the breakfast was fabulous

just breakfast no cinnamon rolls

cleanliness of the motel and the friendliness of the staff. the breakfast was awesome!!

noise from rooms next door due to kids running, jumping and hollering

modern decor. bar and starbucks

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

love the fitness area

sheets had lipstick on them from the previous visitor; the tub’s bar and plug by the television was broken; coffee was dirty; remote was broken i was able get one

free wifi, full kitchen with ice maker and microwave as well as sumptuous breakfasts.

didn't particularly care for the breakfast menu.

the front desk staff is super helpful and the breakfast was very good.

the breakfast was delicious and had lots of options

the manager was so nice, the breakfast was great and it was peaceful

pool area needs renovating

would have been nice to have a fridge in the room. pool was cold. hot tub would be nice.

the pool was closed due to bad guest.

comfy beds, clean, ample free parking.

i didn't expect a suite, didn't get one, but the amenities were exquisite

room service didn t do what they were supposed to do

due to covid-19 they had grab and go items. waiting for restaurant and bar to reopen.

not to mention room service isn t offered on the weekends

the bar was not open on the weekend

room service tried to come in at 9am which in my opinion is way too early

how clean it was age the pool

breakfast area didn't have enough seating for everyone

just liked the place and what they did with it the gym and pool where nice and the room was spacious with a good bathroom and very comply

great location, friendly staff, clean rooms and a decent breakfast

that the employees are extremely pleasant and that you can schedule a time slot for using the pool

to dovid restrictions the swimming pool/ spa was closed

great buffet desk clerk jeffery was awesome pool was great dinner was good

easy parking, great location, great bar and food, helpful staff

gym

nice hotel with a great pool and hot tub area.

very small gym , only one elevator was working

the swimming pool area was always crowded, but i understand.

the free breakfast, dinner and bar was amazing. very clean and neat. set up beautifully.

have late check out and early check out upon request

pool had too much chlorine

i didnt come from the breakfast but it was not great. don't count on it!

a hotel in an affluent area i would expect a better breakfast

breakfast selection was good, but seating environment failed miserably

the option to visit lifetime fitness since their pool is closed.

the staff were super friendly! location was great and parking was easy.

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

no cut up fruit for breakfast.

loved the breakfast and enjoyed the pool!!

business center, fitness center, and restaurant were all closed

was nice clean smelled really good the breakfast area was different in a good way didn't really get to try the food the area was not

they allowed me a late check out

juice machine was down for breakfast which we had to ask about and when i ask the food attendant she told us we could purchase

was a nice selection for breakfast

breakfast was amazing

pool breakfast

they did not have any breakfast.

i had a kitchen counter and cabinets in my room

the location was fine, but there was no breakfast.

sam gave me a good room with a king size bed, tables, kitchen counter and sink with cabinets

there isn't too much choice for breakfast. there is no shuttle or bus.

the complimentary breakfast was great

friendly staff and even during the rush of everyone getting breakfast in the morning all the other guests were so kind and friendly

we didn't get up in time for breakfast.

the kitchen area and location are great

bar not open on sundays

not enough towels in the pool area

we also liked that there were a few sitting areas for guests and that a bar was available for those who would like a drink right inside the hotel

the kids unsupervised at the pool

pool area, hot cookies and jim the front desk assistant

fitness room, very nice bed and room

rooms, cleanliness and breakfast

i really like the bed and pool.

,comfortable, great breakfast

as for the pool and fitness area i didn't use but looked very well kept

had a kitchen with a stove top full sized fridge, island, utensils, microwave, pots and pans, coffee

bar and pool close early

there is a bar and restaurant

though i was a bit let down, the room was very spacious with a lovely sectional couch, beautiful kitchen and island

the morning breakfast was delicious, a nice variety of items

outside is a great place for kids to play safely

liked the gym and amenities

empty hotel for both nights and they let 5 or 6 kids (thinking 7 or 8) have the room next to ours and the noise was really really bad i called the

the bistro bar was awesome. had a great time there and the food was excellent.

high chlorine content of pool and hot tub burned your eyes the shower was great but water did not drain well, left you

makes good sense to provide a working kitchen with frig with freezer, stove top, dishwasher and dishes and a dining table

the kitchen was so nice to have

chose the facility primarily bases on fitness center peloton bile and treadmill

close to breakfast places

full kitchen wasn’t needed but we will remember that for extended stays

the gym had a decent amount of equipment

breakfast as good and all the commodities they said would be there were

also the breakfast was fantastic, same stuff but with a nice modern twist

nice size rooms, great facilities (gym, swimming pool, pool table), bright and clean decor.

nice room, gym, lobby.

was not as nice as rooms booked with honors points and staff was not nearly as accommodating with late check out

just seem like to much chlorine was in the pool eyes we're burning

very clean. the bed was very comfortable. breakfast was delicious.

the pool could have been slightly warmer and a hot tub would have been great!

the breakfast, the room, the location was amazing.

the noise outside loud cominf in and the basement floor is at works, gym not available

overall everything was great. friendly staff. nice breakfast. rooms were nicely done every day.

easy on and great parking

location , parking, free breakfast

gym too small

the pool was closed .

the spa bath slowly drained no matter what we did but we were still able to use it.

everything thing was excellent! good service and great breakfast.

i also thought it was a great touch that the spa tub had a window so you could see the television from the tub

i would have enjoyed an outdoor pool more than the indoor pool at the property

choices were good for kids.

staff, great breakfast and facilities close to everything

fitness center was 24 hours that was nice

pool, jacuzzi, breakfast (so so)

delicious breakfast and hot coffee around the clock

i like the bar scene with local crowds

the location and the bar staff were excellent.

fantastic, bar and restaurant food very good

excellent. only disappointment was breakfast bar empty when i went still within time

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

i went to laundry room to start mine

the spa tub was in a good location

some rooms the heat doesn’t work and the pool isn’t open my kids would love to get in

i ran the jets in the spa bath and a bunch of nasty mold

the pool was nasty and environment was not good for kids

that the pool was outside

breakfast bar was typical of most hotels now

only thing i was happy about was an early check in

come with fridge and microwave and hot breakfast

breakfast food could be improved but not bad for free

gym with two peloton bikes

wifi was absolutely terrible

is 4 pm which was very later, when i arrived i didn t feel well and asked for an early check in but i couldn t get despite of asking for many times

room service is tasty, quick and well worth the exorbitant price

poor wifi connection

kitchen unless getting weekly rooms but it makes a bit of sense given the competitive rate of the

pool an added bonus

they didn't have hot breakfast or the pool was not open they said do to short staffing.

; you can tell, and the breakfast bags are so cute and have lots of healthy treats and goodies in it

clean and comfortable, free continental breakfast. great location near shopping and restaurants.

no power on the last day for breakfast.

great selection for breakfast.

cleanliness, the pool area and fitness room were immaculate

there was a full size fridge and some kitchen appliances such as a microwave and dishwasher

booking my room i called the property to make sure they had a pool and that it was up and running, i was immediately told yes and that they also have gym that

hot breakfast

the free breakfast and out door pool

breakfast was very good and pool was also very nice

accommodated with late check out as i ran the detroit marathon

kids loved the cookies and pool

nice stuff very clean breakfast

they pool is open and the follow all the guidelines....

anyone let people in from the pool area that don’t belong it’s not safe

i had anything negative to say would be the kids running up and down hallways until 130am when i had to yell down the hall for them to go to

control ac unit because thermostat had low batteries, kids were running down the hall around midnight, heard water dripping on metal from somewhere

kids in the pool from open to close . i think there should be an adult hour form 8pm to close

they school close pool to kids from 8pm until 10 for adults 18 and up

my kids was able to get in the pool whenever they liked to

the hot tub was full will kids unable to get in

you had to get a new key for the pool and gym each day

the pool did not work

rooms were clean. family orientated. very peaceful. late check out times.

the gentleman said we could do a late check out, 2pm, so i wouldn’t have to rush back after i had to skate the next morning

however, i had requested late check out, and she had not bothered to look before calling my room

no swimming pool

do not have any complaints, just if we could get more items in breakfast

the breakfast could be better

water great, pool and gym closed

no breakfast, just coffee and muffins

breakfast was decent, check out time was at noon and thats nice

hotel floor was very noisy, there was loud music all night & kids running up the hallways after 10pm

my husband really like the fact that security patrolled the parking lot at night

kids playing hockey in the hallway.

very clean, good location, variety of breakfast choices, nice outdoor patio, nice clean gym.

the room the common area the breakfast buffet the pool was warm clean and they honor the current policy with one family at a time

the room was clean, no pool which was sad as it was hot

what i did not like is that the pool was right below me and that the kids that was in there screamed allll

no breakfast, no pool only downside

was a family in rooms 220 and 221 who weren't controlling their kids or their dog

pool time couldve been longer