it was very clean and close to the casino

very clean no disturbing i will highly recommend my friends and family even though the bar at the casino close really early i couldn't get a drink i got lost trying to find a gas station but after

you had to go to the casino, which was full of smoke

casino only had 1 restaurant available

it was close to a lot of restaurants. you can walk to the casino.

loved everything from the breakfast to nice room with very comfortable beds to the interior pool design

i was by the pool area it gets noisy out there

the only the i did not enjoy for my visit was the kids screaming and running at the pool side

small complaint is the hotel sign said no one under 18 allowed, and saturday night it was full of kids, i couldn't get in it myself

yes hope the bar open next time

everything was great and the breakfasts were fantastic.

sadly, due to covid19 breakfast wasn't the best.

they serve one of yhe best breakfast i've had at an hampton.

the clean rooms, it's large size, and hot breakfast.

there was a variety of breakfast choices. the food was just the right temperature.

ok room smell agreeable personal friendly and cooperative parking sufficient spatious laundry adequate safety deposit box available nice hanging big lamp in hobby tourist folders

the only thing was the pool not being open

pool was warm. friendly staff. clean. good location.

said resturant and it was really just a bar menu

everything so clean and neat an s i locs fjw indoor pool best thing while it’s winter

no pool accessibility yet. jeje

the hotel was very quiet, which was especially great so that our dogs wouldn't bark

people kept leaving their kids in the hotel lobby to play while they were in the restaurant

breakfast wasn't much, price was double the normal price because of some festival that wasn't even

breakfast was a standard continental with cereal, bagels, yogurt etc

staff, nice breakfast, nice lobby and patio, location is great

the bed was too soft for my liking, but it was fine. the gym is tiny and can get crowded.

the beauty and cleanliness. the complimentary cheese trays and breakfast were wonderful.

the facilities were very clean and the gym was small but functional

the breakfast, the street car out front, the secure free parking, and access to the gym

breakfast was disappointing

the lighting in the parking lot could've been better!

like the pool and gym

iocation was great comfortable clean free parking

lack of labor to help with luggage, no room service. old elevators.

room service due to staff shortage), but it was outstanding and well worth the trip downstairs to

the coffee at the coffee bar was pretty bad.

the bar with outdoor seating place was a favorite for us and it's a great spot to catch public

i loved the bar and the outdoor seating area

accommodation has a bar and small graden where you can have your drink or coffee

very cute hotel in a great location. there is a good bar in lobby, close to good eat spots

was very upset that the pool was under maintenance

i like that they have a pool and basketball court

the pool.

good space for a gym with enough equipment

restraint didn’t have no bun for burgers , we had to go look for food bar tender wasn’t available one

the gym equipment (free weights) were broken

missing a pool and maybe somewhat more equipped gym

a restaurant and bar on location was great but it would have been a bonus to have a fixed rate for guests

we also really appreciated the availability of a voucher for the gym next door

you can enjoy a drink at the downstairs bar or take it up to your room to enjoy

it met all of our expectations. wish we could have ordered speciality coffees in bar area.

needed to borrow a phone charger and get late check out

bathroom fan, the shower being a little hard to figure out and maneuver, and some noise from loud bar patrons coming down to use the elevator to the rooftop (which is currently broken)

the laundry clean and inexpensive

breakfast doesn't exist as such, instead there is the same boring set every morning: take away the

breakfast was good , everything fresh and kept up.

due to recent hurricane no breakfast but they did have hot breakfast sandwiches brought in

everyone was so nice from the front desk to the breakfast ladies

my kids enjoyed playing with the corn hole and connect four outside in the sitting area

i choose the hotel thinking we could easily eat there and have a drink before our kids went to bed

everything was perfect. the location is good especially with kids

friendly staff and clean. the breakfast was good as well.

breakfast, room and staff.

it has a breakfast offering, and it has been rebuilt after the last hurricane

the had a really nice continental breakfast there! a lot of choices!

the location, the beautiful bar and the pool.

like to have wait service at pool instead of standing in line to get food

the staff especially the front desk ladies, the pool, the room, the decor, location in the garden district and to the street car line…

no pool

the bar line takes forever

breakfast was an adventure every day

bed was very stiff, and the bathroom could have been in better repair (leaning sink shelf, towel bar not firmly attached to the

chef/staff for breakfast was exceptional

the staff was very friendly and helpful. made to order eggs for breakfast was a definite plus.

the hot breakfast provided each morning was delicious

such as fitness, pool and wifi service were inadequate or not available much of the

nice presentable match the photos on booking i would be back real soon i love the hot tub and the pool area enjoyed my

of covid, no breakfast or room service

no pool towels. dirty sock in closet, toiletries not replenished.

wifi was spotty

the gym is a highlight, offering a much wider selection of equipment than most other hotels

the pool was absolutely gorgeous on the rooftop

the spa tub was great after long days walking

only downside was the bar and pool being closed still due to covid-19 restrictions; however, that didn’t take away from

free hot breakfast 24 hr coffee at lobby and in room free wifi in room and in lobby has swimming pool and gym no restaurant, but it's new orleans- restaurants are all over i've been this hotel 4x

gym was below average

the cycling machine in the gym was broken and unrepairable for the duration of my stay

room service took almost 3 hours

lobby bar was good

ol and gym)

i enjoyed my workout in the gym

loved the option of a late check out for a minimal cost

we were on the 8th floor and a few times we had to take the stairs with 4 kids

i could not find a gym and i thought it said gym on the website

only one of elevator was working. had to go downstairs to the bar to get ice.

purchased two rooms one for the kids and one for my husband and i

no resturant no room service no movies to rent on pay perview

breakfast was adequate and abundant, dinning area was large and spacious and clean

the only thing is the pool is rather small but nothing to really complain about

however, it was perfect for my young kids and amazing after the sun went down and right before bed

the pool was a great surprise, made our summer trip even better

good breakfast selections, not not a full breakfast

i didn’t have time to try breakfast

everything was great including the free breakfast

great staff and a good breakfast.

the room was nicely appointed, the breakfast was good, the staff was very friendly.

room was comfortable, the location was great, breakfast was really good and they designate a quiet time between 10 pm - 8 am so it's perfect for

only thing i have a complaint about is that my 11yr could not swim in the pool because the kids in the pool were acting so ruff

open space, gym, basketball hoop and pool

didn’t use the pool but it looked nice

to checkout we could not ask for friendlier staff - a huge shout out to the valet service, the breakfast staff, and housekeeping - all go beyond their job descriptions to make your stay

of parking, no mini fridge, wifi was not free, beds were very uncomfortable, outdated room and musty smelling, one bar of soap

bed, cleanliness of room, quiet floor. fitness center was great.

room service food was not good. but the service was excellent!

no fridge or microwave in the room. the pool was horrible.

free wifi, had to pay to park at hotel, no fridge in rooms

hollering well into the middle of the night was pretty frustrating especially when they kept our kids awake

the hotel, staff, restaurant, pool and spa .

sadleybthe pool and hot tub were under construction.

loved the pool gym and that it had a laundry facility

the pool, bar, fitness gym, valet parking, room and dining area.

tried to order room service but had no luck

everything the breakfast was amazing

the room service and continental breakfast was superb.

they should have to be a distance or feet away from exiting out hotel not go for baby’s and kids

room service was terrible

kids got bag upon check in grandkids liked that and the stuff in it

to pay $15/day for wifi no complimentary breakfast gym is very very small and limited no microwave in room; this is annoying when staying a week for a

room service breakfast was delicious and fast

pricy room service and bar

room service was prompt and delicious

rooftop pool was everything the front desk guy was great and overall restaurant was awesome as

the bar is a fun meeting place and the staff is so friendly and helpful

the hotel employee allowed a very early check in

the gym and pool were nice

there needs to be an outdoor clock on the rooftop by the pool and hot tub

drinks at the bar were fantastic

fridge, no free breakfast, non refundable per deposit if it's non refundable just call it a

amazing breakfast

about deposit n no breakfast

gym needs improvement

wish they offered room service.

the amenities ace hotels always provide: great food & beverage options, great lobby vibes, good gym, well curated shops, etc

amazing roof top bar and pool. great coffee bar and location is perfect.

the gym equipments

coffee pot in room, would have lived more healthy in room snack options, no room service on saturday or

like their gym, great facilities

room service after every 4 days is a little disappointing

price with how he deals with his friday 8:30 pm meetings with the kids

no valet parking no room service length of time to check in

of restaurant and bar could have been a little better suited for us

breakfast was not the best and actually a little disappointing

breakfast, great room setup

we also had drinks at bar marilou

a very nice bar attached to the hotel where we enjoyed cocktails

beautiful, romantic, relaxing room with an excellent breakfast!

the pool area

location, room, facilities, spa, gym, breakfast

staff was welcoming and afforded us an early check in

wasn't a $25 buffet but a hot sandwich fruit cup and juice or coffee like a kids meal the price wasn't what i signed up for online the room was not smoking the whole hotel is

my flight was very early in the morning, so, they managed to help me doing my early check in

the gym suit all my needs for exercise

the staff were very helpful, the gym was excellent and there was a lovely pool, which we didn't use

in the bathroom worn off shower very small room breakfast was poor esp for kids non english speaking reception great

are in the lobby of a really happening hotel - which is cool but may not be great with younger kids

bar and pool closing too early and the limit selection of food for room service

you get old stained towels when requesting on demand room service since it is not done daily anymore

room service was extremely helpful and anytime i had a question - it was answered promptly

location was close to downtown and located with the casino inside of the hotel

they did not have room service.

there s no room service

lovely restaurant and bar downstairs with live music and the free wine hour and morning coffee in the lobby were all

breakfast offered daily was very good

great location for walking to aquarium, insectarium, outlet mall, and casino.

bar downstairs was excellent staff was so helpful location was just far enough away from the

i like that the room was clean and breakfast was great.

d beds d pool d clerks and staff awesome

roof of pool needs work, but no big deal, its clean in the pool and the gym area

late night room service order, was not so good

close to casino and within walking distance to the outlet.

room service

we requested a early check in for the game but they were unable to fulfill it.

the staff were extremely accommodating with early check in and late check out

pool size but not a big deal at all!

due to covid the pool & gym was closed

the gym was awesome!! the room was comfortable and the location was good.

location and early check in and comp breakfast and cookie and comp streetcar

requested an early check in, received confirmation for 2pm ..didnt get into room until 5pm

the bar waiter was nice

close to all the attractions and there s a plus casino right across the street from the hotel

early check in

good location. enjoyed early check in. spacious room

also- the machines in the gym didn’t consistently

could have been better, no room service & no extra towels

bar was unmanned a lot of the time

no pool and gym was tiny with malfunctioning equipment

the pool area was a little small, could be nicer/comfortable. the view was still amazing!

the staff is friendly. the kids love the pool, popcorn and kickback. great place to stay.

he remembered our names, accommodated us with a late check out due to plane departure, helped us with taxi pickup

would have liked if we had the option to use bills instead of coins in the laundry

the staff accommodated our request for an early check in and were very helpful

restaurant at miss river, sizable rooms and bathrooms, wonderful staff, great relaxing pool and spa area and just an overall wonderful experience

awesome outdoor pool and gym

the bar chairs were dirty and ripped. that's the only complaint i have

for those who like to keep their fitness up while on vacation, this hotel as one of the better gyms i've ever seen

pool wasn't as great as most other hotels, and the service was slow

the pool and spa were nice and clean

pool close early because some kids was at the pool with no adults i think they should have

convenient location, fitness room, free breakfast and 2 bedroom suite.

loved the breakfast, gym and indoor heated pool amenities

pool area is a bit outdated and not very

i also arranged a late check out which staff were more than happy to accommodate

i loved the gothic theme of the hotel. the bar staff were excellent, especially jon and ceasar.

professional and friendly staff, great breakfast, spacious room and nice gym

would prefer option packages to workout and exercise at local gyms/training facilities.

the gym was small but it had exactly what i needed for a good workout

the pool was a bit smaller than i expected.

the small pool wasn't heated, so it was far too cold to take a dip.

guests were being very loud at 1:30 in the morning at the hotel's pool

great breakfast great bar overall stay 10

the bar should be open at 11. coffee downstairs should be complimentary.

breakfast was outstanding

that they don t have breakfast included

restaurant and bar seemed popular; only had breakfast

we wished the hotel offered breakfast.

check in they didn't really let us know about breakfast or bar hours so we kinda had to figure out ourselves

my niece loved the swimming pool

slept the night before at the westin which was a 1/3rd of the price and as good with a nice bar and food experience

the pool is a welcome restorer and beautifully appointed

the pool was awesome and the pool bar was just as great

location was absolutely perfect for our needs, the breathtaking art made me very happy and the pool was a much needed respite

located centrally near the french quarter but not in the quarter which was good for our kids

only issue we prefer showers to tubs. but a plus if you have small kids.

tried to call ahead for early check-in, but i got a call center instead

like maybe smiled a bit more and informed us more of the hotel s facilities such as where the gym facilities were, give us info on the restaurant, breakfast etc

let me give you this

starbucks closed at 3 each day. gym facilities could have been better

kitchenette was very nice with island

bagged up the old towels and left the bag in the room indicating that those towels were ready for laundry

it was the omelet bar for me

is clean, kitchenette in room, well laid out/designed

v good gym

went out for breakfast. good location

needed to call to ask for this when ran out room service included tip of 22

the coffee at the bar was just ok, the drinks were good though and that's what matters.

did not use hotel wifi because it is

pocket doors were very squeaky and we ordered room service for two and it was cold and only came with one set of silverware

resturant room service limited options but good enough, about two blocks from the trolley

didn't have a swimming pool

the location is great!! they also have a really nice and spacious gym.

just wish they had a pool

my kids and i stayed here the day before leaving for our cruise

haven t seen gym

hotel gym had to be accessed by downloading an app which

unfortunately we didn't get to use the pool, but everyone was welcoming, friendly and helpful

never receivedany room service for a 3 night stay.

bar listed in amenities is used for special events only, rates listed on booking

site, no ice (they would call the hotel down the street and have it deliver 45 minutes later), no bar (like advertised), not even a soda machine or snack machine on site

noisy, the bar downstairs had a burlesque show going on till midnight and you could hear everything

nice, very small (18 rooms), and lobby next to a very noisy bar

a bar downstairs and access to the pool table would have been great

no room service

loved having a bar right downstairs

have to sign up for their rewards program to get free 3mb wifi

everything else, the friendly staff, the room, the cleaning, the fast wifi.

the bar was exceptional, definitely worth grabbing a drink and something to eat there

nice bar, comfy beds, gym, etc

the bar is a nice meeting spot. the staff is very friendly and helpful

were not easily accessible, no towel rack near the sink, the tv was very small, no thermostat, no laundry facility

the gym looked scary and they don't have a pool ud83dude1e the phone didn't work when we tried to reach

gym was basic - water station was broken and sign said - go to lobby