wifi not easy to access

room service knocked on at 8.30am to ask if we want another sachet of coffee which woke us up

breakfast - staff were very efficient even when it was busy and there was a very rude and selfish

everything was great, the room, the staff, the bar and especially the breakfast!!

lady was absolutely fantastic, friendly and really bubbly, and couldn t be more helpful, the bar staff were quick and again also friendly

the room was nice size for our family of 4

very basic but the fruit salad was great and the kids loved the pancake stack

very basic but the fruit salad was great and the kids loved the pancake stack

room was perfect for our family of four

room was perfect for our family of four (2 adults, 2 kids aged 11 and 13)

the bar meals were nicely and quickly prepared and went down well

members at front desk very helpful with advice on where to eat and location of place to do our laundry

loud laundry collection at 5am directly below my room.

were very spacious with excellent storage, the restaurant staff were very attractive and the breakfast as superb, cannot fault the hotel

a mini bar with soft drinks and bottled water mars bars huge array of tea coffee hot chocolate crisps

the wifi is awful

4 single beds for 2 adults and 3 kids under 8

the wifi is a pain. the mattress is shorter than the bed base, so one's head falls through.

breakfast was a pleasant surprise

lovely style of room, great view of the sea. staff friendly and the breakfast was very good.

lovely to turn up with 2 tired kids and get such a warm welcome, help with my bags and generally made to feel really at home

is very charateristic and quirky is on is beautful way, room we stay its nice decorated and the spa bath

wifi in our room didn't work but we didn't complain because it wasn't really an issue, we still had

d is positioned weirdly) but there was a spa bath, so as long as you're not too set on having a shower you're ok

wonderful, welcoming, friendly staff who made us feel like family; funky communal areas; super bar which is rocking and an absolute gem; delicious breakfast

noisy as right next to the kitchen and issues with the plumbing as shower and sinks were not draining

the facilities in the mini kitchen and bathroom were great and very cute

the cute little bar for cocktails.

was comfortable and light with lots of extra touches - lots of hooks, hanging space, nice biscuit bars, drinks and a snacks basket

really comfortable bed, all full-size toiletries and a very well stocked mini bar supplied

the bar tender

room brilliant, staff amazing, breakfast fabulous, wifi great, style and ambience perfect

fuss for our request, i haven't been extra charged for delay on the check out and for breakfast room service

cocktail bar was excellent and the breakfast was delicious

they had a lovely bar which was an added bonus

didn't have breakfast but we had room service the night before-drinks and a bite to eat- we were v impressed with the presentation

everyone was so nice and helpful! fantastic room with a great view and spa bath

however they offered room service for anything from the restaurant/

nice bar and comfortable terrace by the street

room service and food was excellent and the bar was lovely to hang in

also bar menu was a bit limited for picky

prices in the bar were a bit steep 8

the pool and sauna to relax, i didn't have time on the sunday so used the monday, the pool has kids swimming lessons in it and the sauna was taped up out of use, black on tiles around the pool

staff were helpful and polite when the sofa bed for the kids wasn't made in the room, missing bedding etc and it was sorted straightaway

the early check in was good. breakfast is decent as well. thats about it.

relaxed modern friendly staff great breakfast

little gym, amazing bar food, lovely staff and such a comfortable stay

clean & good location our room was ready b4 12 so a super early check in was great!!

location, close to sea for easy swimming, clean, friendly staff, comfortable beds, good wifi

wifi is very substandard for a new hotel built for 21st century travellers

room service was fast, efficient and the food was lovely

wifi

location great. spa treatment and atmosphere really good

the 10 tray surcharge on room service was a tad overpriced

the spa facility is excellent

this hotel is perfect for a short stay if you are not super fussy or on a budget - there is no bar /food at present so just understand that this is a work in progress

clean spacious room good service hotel bar great location very cheap

good location, quiet hotel, easy check in and out, room service good.

there was a lounge area but no coffee or tea available - there was a bar in another room that often had groups of young men in there, which did bot make us feel

we cancelled room service and just slept

spa is lovely, not too busy

the spa was amazing, friendly staff, great gym, pool, hydrotherapy pool, great atmosphere, whirlpool and sauna and steam room further down

lovely hotel, nice rooms, good gym and pool

spa was lovely and complimentary plate for friends birthday and allowed early check in

spa was excellent, main pool was a bit cold so use it first rather than last as it feels colder after the hot tubs and

then the kids was grossed out

staff are friendly, great bar and breakfast. rooms are well organised

convenient to everything. a few steps from brighton train station. great breakfast.

also the unsecured warning on the wifi

for families as the double bed is a very thin uncomfortable sofa pullout, which we decided the kids would have to sleep on which left my husband and myself on the 2 single beds, not exactly what

bartender on night shift was fantastic with our room service

for breakfast x 2 in advance but wish i hadn't as kids breakfast is half price at the hotel

we went to the bar for a drink and they did not have porn star martinis, however the server was so attentive, he

our first night away without kids since pre-covid

we couldn t get through to room service so it ruined the experience a bit

lobby has a lot of comfortable seating and leisure options like a pool table and a myriad of couches

great customer service.clean. wifi with great tv

practical things like hot water or wifi don't always work terribly well and its maze of ancient corridors can be very hard to navigate

left the card out for breakfast room service as we were away for a special occasion and wanted a treat and no one collected it

of menu for fussy eaters, also bar menu although new did not cater for everyone need more variety eg, pizza pasta, tapas at

also the changing rooms in the pool area were a bit dirty, with popcorn on the

staff were very helpful including bar staff who were very attentive

free wifi and good tv

pool & facilities were particularly fun for the kids

spa facilities

it was a bonus to have the gym and the pool

good to have spa facilities, nice size pool

good to have spa facilities, nice size pool

were able to check in early on saturday and use the spa facilities the next day

had to check out early to get back to my kids due to a problem but i was back in town this morning , i needed a diary day and to sit with

check in i asked for a late check out which was gladly granted

great location, nice decor, staff extremely friendly and helpful. room service very good.

the room service menu had good gluten free options

staff at the reception were absolutely friendly, i was granted a late check out free of charge which was super cool as i had some official online meetings that

laundry and room service facilities are available on request

the mini bar was well stocked and included a selection of glasses

great rooms, spacious en-suite and great social bar and restaurant. friendly and helpful staff!

didnt get the wifi code

wifi

are fantastic, restaurant and bar were great, close to the sea and brighton town centre within walking distance

room service although advertised

the wifi was very good

on site met with owner and as i booked through trivago i booked for my two kids who are 2 and 3 and the room trivago had booked me could only accommodate two people

nothing - all was fine. pints at bar would have been good

the hotel was clean and tidy; the description did not mention it had a bar and breakfast room, so i did not book that, but it would have been good to know beforehand

room also had a mini bar that was reasonably priced and lots of mirrors

- wifi signal cut-off quiet early in the morning of checkout

got back on saturday evening just after 10 pm and the bar was closed which we thought was a little early

maria & megan

presented hotel , amazing breakfast, lovely bar tender who we enjoyed chatting with, would definitely return if we were to go back to

think the spa facilities should be free for paying guests

great tv and wifi

no room service for our entire stay

not given wifi code on arrival

shower was a little slow to drain so became a little bit of a paddling pool but other than thst perfect (private use for one hour) when compared with spa access to day spas in general which offer a pool, sauna and jacuzzi

location near beach and short walk to main brighton area, good for kids

got upgraded to a beautiful room and was allowed early check in

excellent rooms and the room service idea to improve social distancing was great.

location near beach and short walk to main brighton area, good for kids

there was even the option of a spa treatment at their other property a couple doors down, but we didn't do it this time

they even accommodated an early check in, which was most appreciated

room service was good too

the hotel bar was lovely too with a stunning view of the ocean

wifi was extremely slow

and very helpful great choice of drinks in the bar the room and hotel was absolutely perfect

lamp did not work correctly, unable to have wifi

the breakfast was tasty and the room was really cosy

service at the hotel was lovely, breakfast was excellent and we loved our stay

quiet, good value for money, great location, amazing and helpful host, top english breakfast!

we were provided with tea and coffee amenities and wifi too

hotel in general could do with a bit of updating and the seating in the bar area was a little neglected by a cleaner

full english breakfast

good location good price free parking

free parking and wifi

location, with free parking

staff were excellent friendly & helpfull food was superb hotel was easy to find & free parking will be going back

the staff were very helpful and we were particularly impressed that we were able to order room service throughout the evening

and kids accommodation was not explicitly available on booking

you have to walk through either the asda car park or past a mcdonald’s and some rough looking kids’ rides, but then once you’re past that, the walk to the city is lovely

having the wifi code in the room would have been good

i liked that there was an upstairs outside space for smokers, free wifi, water and teas and coffees and shampoo etc shops nearby and takeaway next to pub

friendly staff at the bar very helpful

the lad on the bar was lovely to chat to. really down to earth and helpful

the service was amazing. the food in the bar was delicious and the room was beautiful.

free wifi

wifi didn't quite reach to our room, and the view we had lead out to the car park, but other than

lovely hotel, right on the beach with clean and quiet rooms and a bar downstairs

bar restaurant also great staff very

wifi seems to drop off regularly then will reconnect

we could hear noise very clearly from the bar downstairs until around 10pm and then in the morning when people arrived, we wasn't too

country location with plenty of parking. staff very friendly.

beautiful location. family hotel. lovely gardens and plentiful parking.

room was lovely and the spa bath was great

quiet, lovely location. easy parking. coffee maker in room lovely restaurant great breakfast

breakfast was very good staff helpful & pleasant mobile ac unit very welcome

spa garden was fantastic and all staff were excellent.

fortunately i can member her name)she showed me to my room and to the gym in person and was really friendly

club with rooms, rather than a hotel - limited menu

think the outdoor spa and reformer pilates could be included with the stay

t a

vies, sport, etc) good wifi coverage throughout

spacious room good bathroom sky tv. nice bar and restaurant.

the wifi worked well

every service apart of being not informed of free wifi

communication from the hotel, regarding check in, and if wanted early check in/late check out

nice spacious room , clean and everything we needed, lovely breakfast , good location

clean, good parking, helpful staff, good breakfast

lovely quaint village, and a beautiful hotel, plenty of parking. lovely warm rooms

even getting up late for breakfast, chef cooked up some fantastic food for us.

lovely room, facilities, bar and food

had a couple of desserts and drinks in the bar and lovely breakfast included in the price

staff were lovely, especially in respect of our early check in request

tidy and pretty gardens with outside seating and bar area

this is fairly essential for a glyndebourne visit) but because this was our 3rd

room service was excellent

i had a room service meal and it was brilliant, nicely served on a tray with two people coming to deliver

excellent room service for breakfast and dinner

friendly helpful staff, great location, clean and a delicious breakfast with lots of choices

slightly overslept due to night travelling before and gave us breakfast just after the kitchen closed, thought this is excellent service from them

tv didn t work, chairs broken, bunk beds that sound like a donkey when the kids moved

the wifi in the rooms is patchy

no croissants for breakfast

the wifi system annoying to have to keep joining.

could do with croissants added to the continental breakfast but otherwise good

ev charger was a bonus

place to stay ,on site parking , great food , brilliant room and friendly staff

the bar and beer garden were lovely, the room was finished to a really high standard, location was

there was a large car park, so parking was no problem

manager to log on to the wifi but this wasn't an issue

restaurant food and breakfast menu are excellent

wifi password wasn t correct in the booklet in my room

staff did not inform us that room service wasn't running

great rooms some have been refurbished. room service at no extra cost. breakfast great.

very efficient and friendly staff, lovely rooms and great breakfast and bar

early check in fee on the morning of the day when the room was already ready seemed excessive.

no biscuits in room but saw them on the laundry trolley

wifi was abit of and issue not hotel fault think just the area we where in found wifi slow or low

trays of dirty plates and cutlery were left on the landing together with bundles of used laundry

early check in, pleasant staff, quiet location, reasonably priced

the property is in a quiet location with plenty of parking

great! wifi could be better, other than that all great.

very comfortable rooms, great bar and restaurant and super friendly helpful staff

the room was very comfortable and quiet and the breakfast was superb.

wifi didn't work.

plenty of safe parking

small windows for meal times for lunch, dinner and room service .

the lady on reception was so friendly and helpful, the last behind the bar was really funny and polite

ate in the bar one evening and had room service the other

lovely bar and restaurant

bar and restaurant areas were lovely

exceptional value, good quality rooms in separate & quiet period block with all mod cons & wifi

hotel, bar and restaurant were all fantastic

wifi was a little ropey, dropped out quite a lot

there is what should be a generous amount of free parking space, but non-resident visitors to the pub and restaurant came close to filling it up and