gym was a bonus too

had to wait a while at the bar to get a drink.

their kitchen is amazing, i like late bar too.

the restaurant and bar with life music was also great and made our night there super entertaining

the restaurant and especially the bar had great atomsphere, and the location in lisburn was good

kids in the bar area of an evening during meal time

the breakfast is delicious and lots of choice

was tasty location was very good plenty of free parking staff ware so helpful manager on front desk desk is w was so nice friendly funny helpful

the service, the room, the cleanliness, the parking and the overall atmosphere was excellent

full breakfast fantastic and meal on saturday evening great value and excellent

clean spacious and ideally located with private parking

hotel was fantastic, large spacious rooms, bar and breakfast room

breakfast was delicious and freshly good bedroom and bathroom was so clean and warm and loved the

wifi was poor but i did not pay for it. if i were staying longer i would have paid.

wifi was virtually non existent, which doesn t help much when you are trying to book ahead for

unfortunately we were unable to try out the gym due to covid however it looked like a well kitted out gym

so clean and the swimming pool is brilliant for the kids

on the other hand that ment plenty of free parking in site

though the reception staff couldn't be more apologetic and gave us drink vouchers for the bar while we waited, when we did check in as an extra apology the reception staff gave us

the kids did not want to go home, we would definitely stay here again

continental breakfast could have had more items, selection was quite limited.

was very close to reception and kids were running outside the room and shouting didn’t get to sleep till late room was basic

clean and modern furnished rooms. bar staff super friendly, speedy wifi!

party also in the hotel, lots of kids very noisey

breakfast lovely staff brilliant

parking bar restaurant

room service meal was swimming in grease.. lasagne

0) is too far away from the wifi router to work

very clean rooms loads of free parking

free wifi was provided

ere our room was)

i would have rather had an english breakfast

the breakfast was awesome, fresh fruit and yogurt, with some cheeses, charcuterie, as well as a menu

the location is excellent with free parking

the staff were extremely friendly & helpful and there was parking

the laundry did not work so the staff did my laundry

outstanding room service

the bar area is warm and friendly

they must also put proper plan in place for room service as we were going to be charged somebody else's bill

it also had good wifi

no breakfast were going to charge £25 for early check in

com prior to arrival and was able to take advantage of the early check in

staff could not have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

late check out cheap parking

location reception staff very friendly got a late check out free rooms very spacious and

lost part of my laundry through their

the bar and dining area is gorgeous and the function are is lovely

the bar and restaurant are well presented by both look and staff

we were given early check in

also the bar and the restaurant are just so beautiful and great food/drinks

loved the bar & bar food was really good too

car park was full the second night son had to park about 10 minutes walk away. wifi was patchy.

of a lift, parking, the location was excellent, they provided drinking water and the staff were efficient and

appreciated reasonable laundry service

on site, good breakfast, comfy bed and strong wifi

late check out and 24/7 reception

asked about the vegan option for dinner from the bar menu, but the member of staff said the buffalo bites weren't vegan (despite being advertised as

also having a gym for my husband was

we also made use of the gym

wife and i and two kids stayed last night

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

also kids eat free with an adults

lovely bottle of real milk came in breakfast tray from room service so had lovely mugs of tea before heading out

comfortable, excellent location close to city centre, helpful staff and great breakfast

we were offered late check out

the mini-gym on the ground floor was a bonus

good gym the staff were super friendly and accommodating, gave us an early check in and a late check out which was very much appreciated

breakfast reception and bar staff super excellent location brilliant stay

good location, very friendly helpful staff, nicely decorated, warm comfortable bar area

great hotel however their bar food menu requires attention.

i was encouraged to sign up to hilton honours which allowed us early check in and late check out which was extremely helpful to our trip

pool monitoring kids

, the kids loved the pool and the whole stay was so enjoyable

milk and cookies at the bar for the kids

everything, room service food was exceptional.

great health club, if only gym were open 24/7

breakfast could be improved.

staff, added extras such as check in early for members, drink from the bar, games in the bar area are a fab edition to keep families busy whilst relaxing with a drink at

breakfast included in the rate was a major decision point for me trying this new hotel

everything was perfect. breakfast was excellent. staff were really nice and very helpful.

central, complimentary welcome drink, friendly staff and nice vibe in the bar area.

was first time in a long time me and my wife had a night away from the kids and the europa and our room surpassed everything

the bar over looks the busy city with beautiful historic building in the background

breakfast was amazing and the staff were the most friendly welcoming people ❤️ we got a

evening meal and breakfast great and again staff very nice

the school kids were loud and obnoxious and very distracting as we tried to enjoy a drink in the piano bar

are amazing, best wifi i had in any hotel, comfortable & clean room with a spacious bathroom and a walk-in shower,

didn't see that there is a fitness room on the website

wifi didn't work on the smart tv and so we couldn't use our netflix or prime

delicious room service breakfast

size of the fitness centre wasn't ideal, and probably the bar in the ground floor doesn't take advantage of the

the wifi frequently logged you off

and very helpful staff from reception staff to waiters/waitresses at breakfast buffet and bar to the cleaners

oh, and their guest wifi is not secure

location is excellent and wifi is

early check in and late check out were granted with no issues or charges

bar area pretty noisy because no soft surfaces to absorb noise when busy

we loved our stay, the bar in the hotel is 10 out of 10

the noise from the bar was really loud while trying to eat my dinner in the restaurant.

no gym or fitness room.

also there being no gym/pool on site is a bit of a nuisance

during the day the cleaning svs had been to the room they made our bed but didn't make the kids beds they removed our used towels but didn't replace - as if someone stepped out as quick as

also if looking for nightlife while there, drinks in the bar are a great price and bar staff very friendly, with other bars and clubs within walking

breakfast was excellent and so were the staff

breakfast had a great choice. room big and bed comfy

couldn't get wifi on my phone

great breakfast, clean rooms, and wonderful staff.

long and short of it is … if u have kids or just want sleep don’t stay here

breakfast had a good selection of hot and cold food

also from bar / restaurant and top floor

the breakfast

location was superb nice bar for end of night drinks room was modern and spotless

wifi is a bit erratic

would have liked a gym

have liked a gym/fitness suite, but not an essential 'didnt like' - more of a 'what else could they

it'd be great to have some fitness space / gym?

lots of amenities ie laundry, gym, sitting areas and handy to the train station and all of belfast attractions

at the bar + location is fantastic being situated in the city, the staff are super friendly

beautiful hotel, loved our stay and late check out time. great location.

facilitating early check in

was great and the kids loved it

location was good. kids coupon for a treat was very popular.

great, especially tony on reception who was very slick checking us in and also helped arrange a late check out so i could carry on working in my room

wifi wouldn t work

the clean and spacious rooms and the service from staff, room service was great too

gym and no sauna eventhough you do see these facilities on the pictures on the booking website

was excellent for all the bars and restaurants needed

saturday night wouldn’t be ideal for those with young kids

the rooftop bar, restaurant and outside bar are great

location and grab and go breakfast. the early check in was very helpful.

great choice of bars with a stunning rooftop bar and garden area

not really aimed at young kids.

the gym.

the location and the hotel is perfect, the gym was a but disappointing but for the price and the location, it can be excused

at the heart of belfast was brilliant, easy walking distance to titanic experience and w5 for the kids, rest of town also easy to get

where the breakfast room was located, what time our late check out was, where to find the wifi code or even where the lift to take us up to our room was located

opening hours of gym was a little limited

each and every one of them went above and beyond from tina in the gym to the waiting staff i applaud you all

breakfast was fantastic location spot onud83dude0dud83dude0d

have a turn down service which is lovely and the use of the spa is an added bonus here and the gym

gym was well-equipped with variety of weight and fitness machines

we stayed 2nights as a rare break from our kids and to start christmas shopping

didn t think the wifi was very good so had to use my 5g on my phone and the floors in the bathroom were not clean

nice to be able to get a triple room for our kids

wifi excellent and room was very

room was spacious and very clean. facilities were great. wifi was superb.

location and staff - gym looked great as well great views on top floor

even though it rained a little the wifi was just brilliant in our room, my son enjoyed the youtube videos

good gym on site

gym fairly basic

room service poor quality food and very little choice

staff worked throughout 24/7 including bar facilities

very spacious room & very clean. nice bar area, good breakfast and dinner. excellent parking.

place to stay, very clean, very friendly staff and a lovely bar and restaurant with excellent food

nice rooms. nice bar and restaurant

very helpful staff who organised an early check in

they had a ghost hunt for the kids which was brilliant

a decent ethernet connection available if you know where to look, so i did not have to use the wifi connection at all

the beds were the most comfortable i have ever slept in, we got a great nights sleep, the bar staff were great, and we had coffee tea, milk anything we needed in the room no shortage of

i don't blame the kids, who were all delightful but not mature or experienced enough to cope with a few little

to adding a lovely gesture for my husband 70th birthday x meal in restaurant was superb, and breakfast was delicious x highly recommend

that we met were more than helpful and reception staff were accommodating and helped us with a late check out and early check in

beautiful hotel and room. breakfast was excellent. staff were really friendly.

staff, early check in an late check out

although we enjoyed the bar and restaurant we felt that they could have done with more staff to see to customers quicker as

the room and bathroom were beautifully appointed and the breakfast was delicious.

wifi wasn't working well during our stay.

room always cleaned to a high standard & always tea/ coffee provided when room service required

water in the room, oh and the guinness is good, ideal for the business travellers with free parking will be back again

excellent room service of complementary large pot of tea with lovely red mugs

wifi a bit weak in the room and no coffee making facilities but they offered to take free coffee

room space, breakfast, ev chargers located in the parking adjacent to the hotel.

plenty of parking

staff in reception but particularly the bar were delightful

drink was costly tho but bar staff and bar very good

we opted to have breakfast and was delighted with the quality of the foods and the dining room service

friendly staff, fantastic breakfast and the hotel bar was brilliant.

i ate a pizza for dinner which was delicious and a beautiful breakfast bar with cook to order food that was piping hot

for personal reasons we requested early check in which was adhered

the late night bar staff was very curt made me feel very unwelcome

family - very accomodating when my son rang and asked for an early check in for very personal

parking, view from room, walls were very thin, could here party downstairs.

bad wifi ..

staff were very friendly and helpful, arranged an early check in and phoned taxis for us

nice evening meal. quiet location out of town. nice to have a pool and gym facilities available.

plenty of parking

bathroom was excellent. room immaculate. free parking and generally good service.

the spa/pool/sauna/steam room is great

plenty of parking spaces even though it was busy followed by luxury and relaxation in every way

restaurant was booked out with it being a holiday, so we had to have room service instead

beautiful hotel, stunning views, great pool facilities, friendly staff, food excellent.

put us in an adjoining family room with screaming kids but was rectified and we moved to another room

good location near the airport and had parking.

the freindly staff the breakfast ,the really comfortable bed,it was nice and quite,great place.

great location, lovely room and breakfast. great value

really polite , even though it was busy they let us have an early check in

great breakfast

staff where very helpful parking was great rooms clean and warm

would highly recommend the food in the dunsilly bar & grill

late check out time

nice staff and lovely food quality and choice, lots of parking spaces and very good wifi

really enjoyed our stay staff so friendly and excellent breakfast

very clean , nice bar , friendly staff.

great breakfast. there is everything to choose from

free wifi & parking

quiet and clean, easy parking. breakfast bar was excellent.

the layout of the hotel and the brickwork , we were lucky with car parking on the sat night because it was very busy , the view was fabulous, would definitely stay

better car parking

the bar areas are beautiful, and lively, and the bar food great

night room service wasn't available despite being stated in the book

lovely hotel with great spa/ gym. the breakfast is delicious and the staff go above and beyond.

the food was excellent especially the seafood chowder and the bar and restaurant staff were great

and the lady we served us breakfast on both mornings was just lovely with our two small kids

great food with room service

much for the kids to do, which i knew before i booked but the price should reflect this, it was a bit expensive

i was travelling with my 3 kids and the staff could not have been more helpful and accommodating

great food in restaurant and great atmosphere in the bar after

staff were fabulous and really friendly. bar really cosy and food excellent.

very nice bar on the ground floor

very clean room, lovely bed, nice bathroom, excellent location, quiet, nice bar area

food was amazing, the room was smart, clean and cozy, there was a beautiful view of omeath, the bar was lovely and had a live band playing, our stay was perfect

smallest pool i have even been in. service in bar poor.

breakfast was exceptional, great selection of food and speciality coffees

we spent a few hours in the hydro pool, swimming pool and the sauna

spa is quite small & there are not enough places around the pool to relax so more sunbeds would have been great

we ate in the bar and the main restaurant

v good choice for breakfast. bedroom very comfortable, lovely bed.

parking facilities good be a bit more secure and spacious

great bar and live entertainment

the bar and restaurant were gorgeous, the atmosphere, staff, service and food were excellent

was not the right hotel for us and my kids

stunning, hot tub was lovely surroundings beautiful and the honesty bar was such a lovely touch

special “welcome treats” in the kitchen, … homemade bread, fresh farm eggs and milk

great quiet location. my kids loved it .

came for a couples night away but will be returning to bring our kids next time for sure

some real plus like the hot tub, the play area for the kids and the animals