closed pool

like having the suite /kitchenette/love the zero products

good breakfast

the breakfast buffet was the best in a long time

we had a full kitchenette which would be nice for a longer stay

pool

i got 2 rooms so my kids had their own room

pool facilities were great

was a good size, pool was warm, hot tub was hot, starbucks was nice, right next to smokey

the snack bar was way over priced

everything in gym is broken laundry machine down and ice machine , no one or there s no food out for staying customers

the restauarant and bar were poor. the public bathrooms were dirty.

everything in gym is broken laundry machine down and ice machine , no one or there s no food out for staying

laundry room

the bed was very comfortable, the room was clean, and the bar and restaurant were decent

the size of the room the room service room food is really good

loved that wifi was easily accessible in the room, multiple usb outlets in the room as well

no room service

bar should be open earlier than 5pm

i only had time during my stay to purchase dinner i also ordered drinks at the bar

flight arrived early the day i booked the room i called the hotel for an early check in the manager told me was

the hotel is willing to offer the shuttle bus to some places nearby

easy check-in had laundry facilities

we spoke with miguel at the front desk who allowed us early check in @10am

my brother was disabled i asked for a closer room to elevator to eliminate his walking distance shuttle driver was pasco was outstanding and front desk ladies were extremely accommodating during

love how active this hotel was and how people were playing in the casino all night

the bar and restaurant weren't open due to cuomo

did not like the fact that room service was advertised but no one picked up that extension

i like the casino

finding long hairs and a small piece of paper on bed top sheet made us question room service quality and regret visit

the gym facility was very nice and offered a good variety of equipment

at night, the kids were running through the halls and threw a baseball at my door multiple times, waking up my

on a nice golf course with nice views. probably best you'll find in that area.

my kids loved their meal :) and we enjoyed delicious salad and hamburger menu

my kids loved their meal :) and we enjoyed delicious salad and hamburger menu

the parking lot is a little tough to get to the li expressway

like it has a good rest bar next door

there is, although, a very good restaurant and bar attached

parking can be a challenge if there is an event/function

parking was tough on saturday night

bit the breakfast need more option such like fruits ir options of juice

the breakfast was terrific- lots of hot food options

everything including the quality of the breakfast

location, very friendly and helpful staff, nice breakfast, very comfortable room, gym

breakfast was delicious and it’s close to

i liked everything. staff was very nice. pool was clean and nice. breakfast was good.

breakfast was really good!

the pool and gym seemed fine but i did not use them during my stay

loved the pool but i think it had just a bit too much chlorine, my eyes burned a bit

great breakfast selection, pool and gym are very clean

my kids had a hard time sleeping and because of that i had to take them to a family members house and

parking at night was difficult

my kids had a hard time sleeping and because of that i had to take them to a family members house and

size, bathroom counter , free wifi but most of all - michael was great checking us in and proving information

parking was tough on weekends

bed was so comfortable and spacious... shower was refreshing... breakfast hit the spot

breakfast was very good and the lady overseeing everything was very attentive and helpful

the breakfast was okay basic choices but better than some hotels

breakfast was great! laundry facilities were great to use.

i git kicked out after paying for a room for me and my kids to visit family

they stopped serving their cinnamon buns with the breakfast, elevators slow, wifi was tricky.

felt safe using indoor pool. well organized for safety.

a large pool and gym with extended hours

break fast every day in morning we all love it its fresh and healthy love food in kitchen and staff all was very friendly and helpful

, king suite , outside activities best on a day with good weather , space , parking , gas station near by and shopping centers

did like that they had an indoor pool and gym room and wonderful helping staff

pool was nice bed was super comfy and nice and quite kitchen fridge great room

always the breakfast

parking on property, continental breakfast, well maintained rooms .

cooking dinner, having a stove and refrigerator. pool area and a quiet space.

i checked in, they didn't advised me about letting them know that when we where going to the pool, plus breakfast was ok, i didn't expected

kitchen didn't come with any pots or pans to cook in, but other than that everything else was great

the kitchen

the room was perfect, and the pool.

suite with full kitchen

the pool was nice and warm the kids loved it

the gym and pool were great, my room was clean and comfortable

has utilitarian color and steel bars were - looks like you are at gym

breakfast, fitness center

pool and exercise; food staff location daily room cleaning

enjoyed the bottled water and cookies at check in, the complimentary coffee and ear buds in the gym

i was placed on , the other guest were too noisy, i couldn’t sleep comfortably i kept hearing kids running upstairs and the neighbors beside my room kept banging on the walls

love the tiny gym

unhelpful she didn’t even explain the facilities of the establishment we only knew there was a gym and spa bc it was across from our room

i liked that the hotel has a gym. breakfasts were great too.

no breakfast or on-site bar or restaurant & appeared closed on arrival, all doors locked mid afgrrnoon

quaint. the bar and food was very good

room location through a noisy bar and up a steep flight of stairs

one little round bar of soap for 2 people for 5 days

what we did not like: the in-house bar / restaurant was closed when we stayed there.

super comfy, the room was quiet and there were lots of perks such as free wifi and a great free breakfast

nice hotel, clean and comfortable rooms, clean common spaces, complimentary breakfast was perfect, and staff was friendly as can be

was only till 9am, it is king of early especially when you are on vacation and traveling with kids and everybody wants to sleep a little longer (breakfast till 10am would be prefect)

that the pool stayed open late. the free breakfast with kids they can eat whatever they want.

kids slept through the breakfast but gonna try it tomorrow lol

i didn't get the refrigerator i asked for and the gym facility was closed due to renovations.

when you have kids you don’t expect to be going through things like this

didn't like that the deposit isn't returned until a week later even though i never ordered room service and had no extra charges

the lobby is beautiful. very nice place to relax and hang out. beautiful bar and restaurant too.

the wifi was terrible, just didn't work for the most part i still with my 5g

the bar had terrible drinks and no service outside.

the room was good, as was the wifi

it was centrally located with spacious clean rooms, loved the spa and restaurant.

when i asked about spa services after having a hard time booking them online, stopping by on sat at noon, & calling,

great staff, fun bar and great food. perfect location to walk to all of downtown port jeff.

hotel room and breakfast was great

next to a lot of stores. easy access to the highway. love that they had a pool and a gym.

ok though a little crowded didn't get welcome snack bag but were to tired to make a fuss pool and gym ok but didn't have time to use

location gym cleanliness

breakfast was very limited due to covid accommodations, no hot breakfast, just a cold grab and go

there is no laundry facility, which would have been nice

the staff was very nice, friendly and professional, plus the breakfast was phenomenal

friendly staff, good breakfast, gym & pool

love the service and the breakfast was amazing

breakfast was ehh

also u havw to pay for a fridge in your room and the gym

the towels for pool a little small.

the pool. towels, the decor.

indoor pool was excellent—no over-chlorinated smell

gym was a large fitness club open to the public—for $10 a day i did not use it