in addition i needed to do laundry, just one load

on site bar & restaurant cleanliness of room room maid is super bed maker

the bar was closing at 12am on a saturday night so that sucked

the restauarant and bar were poor. the public bathrooms were dirty.

with covoid - resturaunt and bar closed refused early check in when hotel was 80% empty

the staff was amazing! the shuttle service was great. hotel was a 5 min car ride to the airporf.

the hotel is willing to offer the shuttle bus to some places nearby

great breakfast

no longer serve breakfast due to covid but they did not provide an alternative

following was out of order; the elevator, ice machine, laundry soap and the a

the room service could be available a little later

i only had time during my stay to purchase dinner i also ordered drinks at the bar

nice room just was at the end of the hallway by stairs and laundry room and it was loud

noise room service i have to say i asked the cleaning ladies to change my sheets because we were going

friendly staff and very quiet. real breakfast and a open bar and grill

breakfast options have become very limited

it was nice to have a kitchen area and full size fridge with a working ice maker

pool was out of service and was one of the reasons we chose this hotel but i understand that things

good breakfast

one thing was where the coffee was after our breakfast during the day it was too dark in there so i told the gentleman and he said i guess the

the pool was a nice bonus as

the breakfast at the sit down bar had limited choice and was overpriced for the quality.

i love everything about this hotel, it has everything you needed the pool, jacuzzi and the gym

have two young kids so it has to be the pool

the snack bar was way over priced

love how active this hotel was and how people were playing in the casino all night

the bar and restaurant weren't open due to cuomo

did not like the fact that room service was advertised but no one picked up that extension

i like the casino

finding long hairs and a small piece of paper on bed top sheet made us question room service quality and regret visit

pool had teenage kids being very loud and rude

the gym was great - maybe a couple of mats and spray bottles for cleanliness

the living/kitchen are was also extremely nice it literally felt like home

limited kitchen utensils

felt more like being at home than a typical hotel room with a kitchen, living, work station, bed and bath all with a luxury feel

room service was amazing

the facility was wonderful from the room to the pools and the gym

there were rowdy young kids throwing a ball around when we were trying to relax in the hot tub

my kids loved their meal :) and we enjoyed delicious salad and hamburger menu

liked that it had all the facilities like swimming pool and gym

the friendly staff, cleanness of the whole place and the breakfast spread.

the room is clean and has everything you need, there is also a pool and the gym which weren't busy at love

pool

maybe more kids tv channels.

free breakfast was plentiful

breakfast was great and they ladies were very nice

no breakfast or pool for covid so its understandable

i liked that hit had a kitchen very convenient & had dishes, cups & utensils.

parking on property, continental breakfast, well maintained rooms .

good breakfast - lots of options.

parking sucked the second night but great on the first.

guess if i had to comment on anything it would the parking lot

the kitchen staff were super

i loved the breakfast and the rooms. everything was so clean.

been here before great location and they have a bar restaurant on the same location of the

breakfast, fitness center

clean rooms and indoor pool

breakfast was hot and stocked. pool was clean and had fresh towels.

room was clean and beds were very comfortable. continental breakfast was excellent!

the bed was nice and the pillows. breakfast had plenty to choose from and the gym was nice

love that you can pay for the laundry with your phone

my husband was satisfied with the gym, the breakfast was surprisingly good and the room was clean and comfortable

stayed here over night with the kids and it was great from staff to facility in general

staff just couldnt keep up with young kids making their own waffles and cereals and the expected spills the parents did not do anything

bed, great breakfast options, convenient expressway access, nice indoor pool, cold lemon water available in lobby, coffee available 24/7, friendly and knowledgeable staff

the staff was friendly, breakfast was fresh daily

parking was a breeze

routy loud guests with kids

our kids enjoyed the pool and we relaxed in the jacuzzi/hot tub

parking at night was difficult

clean room and a great breakfast.

breakfast was good

breakfast was great but wish they offered it longer

the kids were able to sleep but not the adults

breakfast was very good and the lady overseeing everything was very attentive and helpful

not heated and very cold for the kids and jacuzzi is emptied and closed in winter are signs of neglect , very outdated hotel with

the gym is getting better slightly. still needs updating for sure.

liked that i was able to check in early and that there was such a late check out time the following day

that the pool was down

another couple stated that she was also doing room service and that why she disappeared

wasn't a fan of the coffee served at breakfast

excellent location, super clean, spacious and comfy room. indoor and outdoor pool.

parking is a touch far from the entrances.

felt safe using indoor pool. well organized for safety.

staff was helpful and kind. pool was standard. gym was 24/7.

i got a late check out at 1 pm for free

were missing not cleaned to the point that i did not even want to leave my food in there for my kids

breakfast buffet was awesome

the room, and the laundry room

free parking, with gym and small pool

it has a gym and pool are nice breakfast to room are ok but a bit to small for a family size of

ok though a little crowded didn't get welcome snack bag but were to tired to make a fuss pool and gym ok but didn't have time to use

it has a perfectly adequate gym and pool, breakfast is really good and coffee / tea is available 24/7

breakfast was very limited due to covid accommodations, no hot breakfast, just a cold grab and go

the breakfast is actually good and ther is always hot coffee available

pool is very cold

the pool was closed for maintenance for whole morning. my kids were very disappointed.

the last night we were there they shoved so much chlorine in pool that kids couldn’t enjoy it

late check out for jet lagged aussies was very welcomed

breakfast was spectacular , decor was lovely, pool and hot tub were clean and useful, rooms were lovely, wi fi included , staff was more than

quaint. the bar and food was very good

we stayed at the main building and heard nearly every word spoken (and the music played) at the bar beneath our room

couldn’t get the tv to work. could use a bar in the shower.

one little round bar of soap for 2 people for 5 days

no breakfast or on-site bar or restaurant & appeared closed on arrival, all doors locked mid afgrrnoon

very clean..mini kitchen in room.very nice we loved it. great size indoor pool

love the service and the breakfast was amazing

working swimming pool and gym

i was even able to do some laundry and take a dip in the pool

allowed us to early check in

there is a great bar and an outside restaurant with really good food

great staff, fun bar and great food. perfect location to walk to all of downtown port jeff.

the staff was excellent, helpful. spoke very nice. room service was prompt.

my parents also made arrangements to send some celebratory room service to my room

champagne upon arrival, secure wifi connection, very comfy bed and pillows, generous size room