parking was right up in front of our room

a fridge and microwave was very useful as we returned quite late in the evenings, and on site laundry option is very useful

a bit of a walk to get to the laundry/ice from where our room was

24 hour laundry was really convenient and their laundry room was pretty clean it was nice to have the room

early check in. which was not available for me on sunday.

not enough handicapped parking.

location, staff, room, amenities including 1837 bar and restaurant

the pool is basically in the parking lot

my kids enjoyed the complimentary breakfast in the morning

our view from the room was the hospital parking lot, that sucked

cheap pet fee

the pet fee is higher than similar hotels and no pet area is available

i was charged a pet fee for my service animal.

was not informed that there was no room service they should have left something in the room for us to clean bathroom tub and sink

they loved the pool

small pool

though it wasn t the warmest)

also, i was disappointed by the fact that they didn't have room service

i had to have an early check in and they met my needs as per our reservation agreement

laundry out of

and a liquid filled ant bait was sitting on the kitchen floor, glad i didn't have pets or children with me

fancy, but decent, spacious room with king bed, two bunk beds, and kitchenette; very clean

nicely appointed suite with kitchenette and very nice soaking tub.

breakfast was plentiful with a variety of choices, healthful and handy

early check in by our request on a game day weekend, then getting back from the game & ron going

selection in the morning breakfast bar and there were enough miscellaneous food items that the kids had an alright breakfast

no breakfast. when we checked in they said they had a breakfast

breakfast was very good

wifi was good. housekeeper cleaned very well. pillows were soft. ac was super cool

the breakfast exceeded my expectations

she was a great start to the day at breakfast so helpful in every way

i was able to use the gym which was also clean

the bed as extremely comfortable the breakfast was awesome

ud83dude0b swimming pool nice but really hot on first day same way with hot tub too hot to get in

comfy beds, great breakfast, quiet rooms.

friendliness of the host at breakfast set the tone for my day

fitness room, pool, and spa were clean and well maintained

good breakfast foods

the gym was to small. not much equipment

comfortable, very nice decor, the staff was friendly and helpful, the pool was great for the kids, the room was clean and tidy this is a top-notch hotel

clean room, bed comfy, breakfast was just what i needed, (healthy options)

the staff was friendly the rooms were clean and the breakfast was great.

the gym was a bit cramped and could of used a few more machines or dumbbells

stay, easy park and a very nice outside heated pool

very kind and helpful staff, the place offers good breakfast

and informative, and it was great having breakfast, although i didn't have any, and having the pool open was also an extra bonus

wifi connection was not stable & weak signal the laundry was small & only one machine & one dryer the swimming pool located outside wasn't

breakfast was delightful

pool and spa great

staff, great breakfast

pool was a bit chilly.

i’d like the property to have the key card get you into the pool/spa not a code!

friendly staff, good breakfast, clean comfortable room. very quiet location and nice landscape.

thank you to the cook for having an awesome breakfast for us

breakfast was awesome

i liked the spa tub but wish it was in the room and not in the bathroom

covid has a negative effect on just about everything, there was no biscuits and gravy, but the breakfast in a bag was sufficient

loved the pool and breakfast! great hotel, room was very nice. clean!

pool and spa were nice also

managed very well, super clean, nicely maintained pool, spa, amd overall facility

pool, spa & sauna

breakfast went above and beyond, evening snacks were an unexpected treat

kids enjoyed the pool and sauna

pool and fitness room extended hours were great

the fitness center was much more than i was expecting, and it was greatly appreciated

a bit noisy on the ground floor as my room was directly across from the fitness center

had a nice size pool for the kids!

laundry room was clean and easy to use too

it is hard to sleep after a long day of driving and kids in the room above you are running and jumping on the floor

fabulous breakfast

we were not expecting a pet fee

breakfast! biscuits & gravy maybe the best i have ever had!

very nice hot breakfast bar. very clean. on site laundry.

grandkids and i had the pool/spa area all to ourselves which was awesome

the pool was cold

the gym was clean and great and they even had complimentary ear buds and tvs on the treadmills

i wish the pool and hot tub was open it really took away from the experience.

gym and bar

no 24/hr pool

get the pool open. we were looking forward to a swim that night.

shower was not clean at all the gym area was decent the lobby had good space the fireplace on the courtyard was not on and

and the pool could be a bit warmer

very frienly staff. nice pool, comfortable beds, very clean.

breakfast, generously-sized suite room, and the nice work desk

rooms weʻre clean, check in & out was smooth. breakfast was the best part of our day!

not certain what time their laundry facilities close, but there was a very loud couple doing laundry and yelling till nearly

the fitness center was small, but it had enough to get a basic workout in

the excersize room was kept clean and comfortable, the pool was fun

the pool was warm and inviting, as was the hot tub

staff was very friendly and helpful, the room was clean and comfortable, the pool was clean, and the location was ideal for our needs

indoor pool, clean, friendly staff

the beds are comfortable with firm and soft pillows, and it's a really comfortable room with wifi, micro, coffee, refrigerator

indoor pool and hot tub

loved the roof top bar , pool and breakfast

wish they posted the bar hours and menu in the room

we didn't get to use the gym or pool, but appreciated the option

it would be nice to have had the pool area closed to kids at 9pm and allow the adults to enjoy a quit swim and soak until 11pm - we

loved the roof top bar , pool and breakfast

the pool and hot tub

were able to provide early check in which allowed us to get ready for our event

pool onsite was a plus with the kids

fact that kids weren't running around

pool opens really late so we couldn't swim our last morning there

also extra pet fee

the cooler is a pub 2 doors down and we found it exceptionally good bar good for lunch

i particularly enjoyed the pool and the whirlpool

large room, comfortable bed, bar onsite

my brother and i enjoyed the ping pong table and the jacuzzi, pool and gym

staff was very nice and easy to work with and they also had a great laundry set-up

it was quiet and has a laundry facility.

early check in

pool is nice, laundry is impeccable

no laundry

) from other room in the mid night or people talking around the pool later night

breakfast was ok

staff was friendly, breakfast was very nice, rooms and hallways very clean

great breakfast choices, mini store for extra snacks.

breakfast was good. good food options.

pet fee

they have a large variety and quality food for breakfast.

the pool/hot tub was fun, good size for a couple families

the kids loved going downstairs to concessions for cookies and milk at night

pool and gym was open 24hrs. breakfast was good, and it was very clean.

room service was great and i loved the individual lockers

really liked the fireplace, shower, and looking forward to utilizing room service on our next trip

as it was, they needed to associate with another restaurant so the room service menu wasn't very extensive

room service was amazing every time we ordered it

it isn't worth the prices charged. no restaurant/room service, no pool, and dodgy maid service.

the hotel is located in the city center which is convenient the gym is good and staff friendly

in line, make your order at the single cash register, then wait until something comes from the kitchen

due to the pandemic, the gym, pool, and food service were not available, and daily housekeeping was not standard, but the

the bar restaurant team went above and beyond

service in the bar was not good. they did make up for it with great drinks, though!

very nice building, great breakfast, nice pool and gym.

dishes were still in the dishwasher and the kitchen microwave and sink were dirty

there was a kids sponge (one of the ones in the tablets that you put in water and it grows) in the closet on

a criticism per se, but we worked out in the gym later in the evening and wished the pool would have been open

the spacious room and large indoor pool, for the kids!

good breakfast as well

i also used the on site laundry and my whites were also ruined and when i told staff about these incedents i was told {im

the beds were comfy and the breakfast was good.

breakfast was very good and there was a number of choices

early check in much appreciated

staff could have informed us the pool was open for reservations and there would be a charge for the data service

limited parking

parking is a problem

the elevator was slow so i took th stairs instead. parking can be tricky if it s full.

complimentary breakfast was good

only complaint were the people above us letting their kids stomp the floor all night

great breakfast choices. great tasting food. very nice area to enjoy breakfast.

i loved where our room was located, next to the gym and right near the entrance

really clean rooms. quite floors. pool was perfect for my kids!

trip from london wonderful place to stay, very clean inside and in the room, lovely complimentary breakfast in the morning plenty to choose from huge thank you to the two young ladies on the front

old. run down. gym equipment was a joke. needs a serious refresh.

it was large, clean, and the hotel was quiet even despite our room being across from the pool and fitness center

beautiful, super clean, great lighting. hot tub, laundry, maps and helpful front staff.

room was one of four (101-104) on the lower level, across the hallway from the gym and pool facilities; very noisy until the kids left the pool just after 9pm

the pool was great but the chlorine really bothered my grandson's eyes.