nice friendly place. clean. nice indoor pool and spa. good breakfast.

pool/ spa was great even had stocked towels, a rarity these days

furnished, clean, very quiet (and we were only a few doors down from the lobby and breakfast room, by the elevator)good breakfast

excellent breakfast, taste like it was made with love.

few small issues broken hit dryer getting change for laundry all which were handled

$322/night is a bit spendy...especially when the pool is not working

was close to a restaurant which was good and the breakfast was good jimmy dean sandwiches hit the

the room and breakfast were great!!

enjoyed access to amenities they had a the motel and the breakfast was very good.

pool and fitness room extended hours were great

thank goodness for the pool because my children loved it

the gym was a bit cramped and could of used a few more machines or dumbbells

clean room, bed comfy, breakfast was just what i needed, (healthy options)

kids yelling in the pool area at night while trying to relax in hot tub

the food in the breakfast were really good and so far phoenix inn suites albany is the first hotel that i am really

great location and hotel was clean and comfortable bed and very well equipped with spa and pool and fitness center

covid has a negative effect on just about everything, there was no biscuits and gravy, but the breakfast in a bag was sufficient

breakfast was awesome

too much chlorine in the pool

the staff was very accommodating, particularly i’d like to mention the kitchen chef, she was very nice and respectful

staff was very good. pool was great. breakfast was very good. room was great.

i didn't have time to swim, unfortunately, but i did make it into the gym for a bit

pool and spa great

nice location and a good breakfast

the breakfast lot to choose from and cooked well

wifi connection was not stable & weak signal the laundry was small & only one machine & one dryer the swimming pool located outside wasn't

great fitness room, slept amazing, great location and room was very clean.

the breakfast was delicious every morning with a variety of choices

we have a child with allergies and they took the time to tell us what was in the various breakfast foods so we could pick wisely

not go on balcony building had old musty smell laundry area had 1 washer and dryer and no where to sit

free wifi and parking was a great perk

pool was out of order :

pool n gym closed

wifi was good. housekeeper cleaned very well. pillows were soft. ac was super cool

we used the laundry, as we were on a 2 week vacation, all in motels, it was nice to utilize a clean facility

had to climb three floors to the room and the laundry room was hot because the door to the heater room was open

breakfast could have had some other protein than eggs

coffee was good. didn’t have breakfast

coin-operated laundry facilities

breakfast and pool closed over a year later, yet other hotels have a full breakfast & pools open

nicely appointed suite with kitchenette and very nice soaking tub.

got pan & saucepan from office otherwise the kitchen would have limited use

laundry out of

loved the kitchenette

staff let us use laundry before checkin, good size room comfortable and clean great location to town easy walking

so nice! gave me an early check in which i so appreciated!!

indoor pool small and a bit too cool for me.

reservation access to the pool the cleanliness of the hotel breakfast was included in our rate parking was safe and

they loved the pool

was not informed that there was no room service they should have left something in the room for us to clean bathroom tub and sink

was sorry not to use the pool which was just across from our room

the indoor pool is probably great 99% of the year, but we were here when it was 104f each day and the pool and

ond hair in back bun) was abundantly hospitable

fitness room, pool, and spa were clean and well maintained

restaurant and bar located right in the hotel lobby

our view from the room was the hospital parking lot, that sucked

it was not possible to block out the parking lot lights as a result

my kids enjoyed the complimentary breakfast in the morning

beautiful japanese garden in the back where the kids love to explore and feed the koi

the pool is basically in the parking lot

wished the coffee for breakfast and in the room could have been organic

building, spacious bed and bathroom, shower is pretty good, good breakfast, friendly staff, beautiful river

we also are hoping next time we come the pool is open as it was closed due to covid

they did an amazing job of offering breakfast to go, great selections that we ordered and took back to our room to eat as we readied

expected a bar at the rooftop but i didnt see any service

indoor pool a huge plus, breakfast was pretty good, kids said eggs weren't, but, can't please everyone

no hot tub and pool hours seem short.

gym not open during the night

i got there way too early, she recommended a place to go have lunch while arranging a possible early check in for me

i think there is a gym too

the tv has no volume on three channels and the wifi sucks

there is wifi and it is strong

early check in. which was not available for me on sunday.

location, the restaurant had very good food, (the bar tables were dirty is recommend sticking to the restaurant side (+) like the restaurant, bar and pool (+)was good, rooms were clean, food was good, having the bar there was convenient (+)the previous evening we had dinner in the bar section they were attentive waitresses and very kind and the food was great (-) however the previous evening we had dinner in the bar section they were attentive waitresses and very kind and the food was great

parking lot where we slept was clean

the kids were happy

good laundry facilities

size of room, two sinks, very comfortable beds, pool and whirlpool, front desk person- misty

they have a bar and we ate breakfast there

in the room there was a quaint kitchenette with breakfast bar and a cozy recliner

half the price for a motel right next to the event we were going to, but we paid more because our kids were excited about the pool and me and my husband wanted to be able to use the treadmill

the front desk staff is great only bad is no pool use.

free parking and wifi

the pool was so nice and warm

i saw kids everywhere

ch with its own bathroom), a small kitchen and a living room area

had a warm pool for the kids to play in

reason i put the hotel room because there's a indoor swimming pool

everything! clean, very nice room, excellent breakfast

had a warm pool for the kids to play in

safe, clean, modern hotel in a good location. nice pool and fitness areas.

clean and good breakfast

family and i enjoyed the pool area being open until midnight

the gym was small but had all of the main equipment

the pool, spa and hot tub were wonderful

breakfast and pool

great breakfast

pool area is showing its age, could use a face lift!

friendly staff, clean rooms, comfy bed, amazing breakfast!

it had a decent pool and gym

to other room service, you must look at the menu on line, right down what you want, then can 0 and ask the

were clean and modern breakfast was exceptional staff accommodation with issue during stay room service was prompt valet service was great - felt assured my car was

loved the room and balcony, and enjoyed our room service from pacific

toilet was very low and there was no bar yo help me get up

the rooms is that there is a giant wall next to the sink/vanity and there isn t one hook or a bar to hang a towel or rag on

strip club right next door as well and kids found a bullet shell near the car in the parking lot when we arrived so obviously has been

didn't like eggs. liked the pool.

staff was friendly allowed early check in without hassle

always stay here because we love the size of the rooms, the wonderfully helpful staff, and the bar downstairs

pool was not open,no breakfast,no cookies we stayed there for three days would not clean our room

the pool and spa is amazing .

breakfast was small but i like to eat so

no breakfast

we enjoyed the pool and exercise room

breakfast, free, staff continued to keep up on refilling what was needed to be refreshed

that the gym and pool room closes at 10

the pool excellent and check in was easy

not a complaint, but prefer later bar hours. thanks

nice and clean!! had restaurant on site and fitness center with indoor pool.

breakfast staff were very attentive, kids loved the pool. comfy and friendly

and then being scammed into buying breakfast at the restaurant, paying for 2 adults and 2 kids, but only given 2 breakfast vouchers, front door broken, bedside plug ins broken

great breakfast, clean, comfortable bed, great staff.

the breakfast was amazing!

nice staff and delicious breakfast.

breakfast in the morning was nice and had a variety of options

good breakfast,plenty of variety. clean pool.

continental breakfast with waffles

the breakfast is a sad excuse at best. the heated pool is in no way heated.

there is coffee available before the 6:30 breakfast, sometimes not

breakfast was minimal and no real value except for coffee.

very limited on breakfast.