staff was very nice and easy to work with and they also had a great laundry set-up

early check in

no laundry

pool is nice, laundry is impeccable

it was quiet and has a laundry facility.

spacious and clean. free breakfast

i expect about a holiday inn express: excellent free hot breakfast, large clean rooms/bathrooms, fitness room, pool, free parking and wifi, comfortable beds, very well maintained and clean

there was more than enough parking

large parking lot

the laundry room was available with easy access by the elevator

the excersize room was kept clean and comfortable, the pool was fun

rooms weʻre clean, check in & out was smooth. breakfast was the best part of our day!

perfect d or kids enjoyment

the whole staff was so friendly and very welcoming. great breakfast. checking in was a breeze.

staff was beyond wonderful! helpful and friendly. breakfast was great as well.

no 24/hr pool

pool

shower was not clean at all the gym area was decent the lobby had good space the fireplace on the courtyard was not on and

too much chlorine in pool area no doors or windows to open

very frienly staff. nice pool, comfortable beds, very clean.

i wish the pool and hot tub was open it really took away from the experience.

grandkids and i had the pool/spa area all to ourselves which was awesome

it would have been very expensive to pay for a whole family if you have kids with you

but the bar staff was overwhelmed the first night we were there and were obviously flustered

pool was pretty cold

breakfast is sufficient, but not great (powder eggs, precooked bacon, but waffles are great for kids)

comfortable beds. clean room, lobby, halls and pool.

pool still close

i used the pool to get in at least one workout while traveling

breakfast fit our needs and the scrambled eggs were excellent

the breakfast was good nand lots of choices.

like parking on ground floor and a car parked right outside room

parking but wasn t even that bad

the elevator was slow so i took th stairs instead. parking can be tricky if it s full.

clean, nice and new! fun interior finishes! nice beds and frig and microwave in room. nice gym.

had all the amenities: pool, spa, exercise room, laundry,

my two little ones enjoyed the pool; although, it was closed the second day, and there was a dog in there the first (with his

i am a single mom and this was for my daughter’s gymnastics meet

pool was a little cold, breakfast was okay, not great, had to ask for sheets for the hide a bed and

the pool was great but the chlorine really bothered my grandson's eyes.

amenities such as free breakfast, pool, and gym. the staff was very nice as well.

i also used the on site laundry and my whites were also ruined and when i told staff about these incedents i was told {im

room had a bit of a gym like smell

comfortable, spacious room and guest laundry was free of charge! excellent breakfast.

had accomodations santa barbara men's baseball eastern oregon women's softball gannon university gymnastics

the gym was also great

bathtub, no room service, no on demand/pay per view movies

restaurants and shopping downstairs were great! as were the rooms. kids loved the pool.

loved the included breakfast - healthy, fresh options

no 24/7 room service

loved the fun activities: ping pong, pool, exercise equipment, bar and restaurant, healthy snacks to buy

& friendly staff, pool, hot tub, gym, ping pong table, outside seating area with gas fire pit, nice bathrooms, work

pool and spa closure

had we not had to leave early the next day i would have taken advantage of the gym

the pool and spa were great

breakfast was good, and one of the ladies who was in charge of that always stopped to chat with our

the staff are always sweet and on point love the rooms an the breakfast:)

the food was so so, need more fruit, prefer a regular coffee pot, the gym needs new equipment badly

breakfast was above expectations, many options

this hotel from the friendly hotel staff to the amenities such as the pool/hot tub area and great breakfast selections in the morning

breakfast was great-healthy choices.

the room was slay and the breakfast was included so yum !!!

staff was friendly, breakfast was very nice, rooms and hallways very clean

i thought that the breakfast was a bit weak, the chicken sausage wasn't very good at all.

breakfast was ok

no room service - what was available was not good

as it was, they needed to associate with another restaurant so the room service menu wasn't very extensive

room service was amazing every time we ordered it

really liked the fireplace, shower, and looking forward to utilizing room service on our next trip

it isn't worth the prices charged. no restaurant/room service, no pool, and dodgy maid service.

the pool seemed a little underwhelming

pool in the basement seemed a bit tired and the walls a bit dirty

due to the pandemic, the gym, pool, and food service were not available, and daily housekeeping was not standard, but the

we loved the whole vibe of the hotel, had great beers and apps in the hotel bar then walked around downtown eugene

service in the bar was not good. they did make up for it with great drinks, though!

pool was very chilly!

free breakfast too

the free breakfast was nice

and the kids loved the make your own waffles

staff was exceptionally warm, welcoming and helpful. the full breakfast was a great extra.

giant swim blow up toy animals in pool were fun to play on

loved the location close to our kids and grandkids and we even went to the mall to the movies three times

exercise room, pool, river and bike path close by.

free shuttle to restaurants & the campus was so helpful since we didn’t have a car

pool opens really late so we couldn't swim our last morning there

lots of options for breakfast in the morning

clean , comfortable beds, pool & hot tub, and delicious breakfast

even with covid restrictions the breakfast was nice all the food was stocked and clean

suites in creswell, oregon, kindly accommodated our need for a late check out time

the pool and hot tub were great! the room was clean and spacious.

clean, great free breakfast, nice staff.

i loved where our room was located, next to the gym and right near the entrance

i also loved that there was an onsite laundry as infants make a surprising amount of laundry

excellent gym and pool area

really clean rooms. quite floors. pool was perfect for my kids!

staff, the fact you had your own restaurant and all the extras like rv park you provided was a very nice surprise

the rv park right behind our room was unexpected and a little bit of a turn off

i would have liked to know that the pool wasn t open. otherwise it was fantastic!

all parking was too tight

the parking lot is a little cramped.

check-in efficient with clear parking and room location directions

pool was kinda dirty, but it was late when we used it