i was charged a pet fee for my service animal.

cheap pet fee

the pet fee is higher than similar hotels and no pet area is available

i was sent on my way at 7pm in the pouring rain with kids

clean, great free breakfast, nice staff.

breakfast, reasonably quiet although right next to the laundry and around the corner from exercise room

the facilities were clean: gym, pool, and laundry area

great staff great room loved the pool! we will be back!!

pool opens really late so we couldn't swim our last morning there

was lovely mall side if you need it good size room lovely balcony with pool view large pool fitness room riverside

families are well accommodated with an outdoor pool and hot tub, and a beautiful games and reading room with

the pool and hot tub

great for kids of all ages

breakfast options were slightly lacking but that would be expected during this time of social

kids loved the pool, it was clean and shallow enough for them to have fun and be safe

restaurants and shopping downstairs were great! as were the rooms. kids loved the pool.

the breakfast was delicious

no 24/7 room service

) from other room in the mid night or people talking around the pool later night

wish the pool was indoor for february visits in oregon

breakfast was good. good food options.

great breakfast choices, mini store for extra snacks.

i thought that the breakfast was a bit weak, the chicken sausage wasn't very good at all.

location was very convenient. nice but small gym. very stylish sports memorabilia

i needed towels, food, or access to their pool and they went out of their way to give it to me

the decor was really cute. my son went wild for the rubber duck pool!

was close to the saturday market and the electric kitchen which was great

service in the bar was not good. they did make up for it with great drinks, though!

i particularly enjoyed the pool and the whirlpool

great gym, pool, jacuzzi

inside pool is always a plus

loved the fun activities: ping pong, pool, exercise equipment, bar and restaurant, healthy snacks to buy

no room service, due to covid, but the front desk was quick to bring towels and cups, when requested

love the fireplace, the room service access door, bed was comfortable, staff was helpful and friendly

as it was, they needed to associate with another restaurant so the room service menu wasn't very extensive

really liked the fireplace, shower, and looking forward to utilizing room service on our next trip

restaurant, that was adjacent, is excellent and provided room service to my room's private butler pantry

quiet room with balcony and view, refrain in room, bathrobes, large bathroom, aveda products, room service before arrival , parking service etc, etc

highly recommend the suite for kids as there’s a separate living room area with a fold out bed

clean, comfortable. allowed pet (dog) w/$25 pet fee.

place was nice & clean, people were friendly, breakfast was good !

pet fee

), gym, pool and nice staff

suites and amenities the hotel offered (including the great exercise room, free breakfast, indoor pool)

pool, workout room, free laundry washing, room very spacious and comfortable

biggest thing that stood out for us was the friendliness of all the staff, specially jose in the kitchen, every morning he greeted us with a smile and geniunly asked how our day went the day prior

expected a full well-made, take-away breakfast (due to the covid-19 situation) but they gave us a bag with a muffin/bagel, an apple and

kids were very disappointed that they couldn't swim in the pool

a pool incident with both my grandchildren

fabulous breakfast

desk lady it was unacceptable, we had just got done with a 8 hour drive and me and my wife and 5 kids couldn’t just wait in the van but that what we did, since we had no where to go

it sometimes was a swimming pool with water running slow

breakfast is sufficient, but not great (powder eggs, precooked bacon, but waffles are great for kids)

but the bar staff was overwhelmed the first night we were there and were obviously flustered

the gym was clean and great and they even had complimentary ear buds and tvs on the treadmills

we loved the clean pool area and the beds in the room.

grandkids and i had the pool/spa area all to ourselves which was awesome

grandkids and i had the pool/spa area all to ourselves which was awesome

shower was not clean at all the gym area was decent the lobby had good space the fireplace on the courtyard was not on and

pool

too much chlorine in pool area no doors or windows to open

very frienly staff. nice pool, comfortable beds, very clean.

no 24/hr pool

pool and spa were out of order though you could use the hotel’s pool next door.

and despite covid, they figured out how to keep their complimentary breakfast going by having staff prepare plates for us

area right by pool so i could still see the kids swimming and the breakfast was fantastic

breakfast was fantastic

kids stayed free and free breakfast

a good continental breakfast

free wifi and parking

i don't like parking behind the hotel

white stains all around the sham of one of my beds, breakfast buffet was $10 per person, even for kids and not worth it

parking lot could have had more light and cameras for guests vehicles security.

the free laundry room was a game changer

clean, laundry, breakfast, newspapers, computers, room was well equipped, all was top notch, this hotel

had accomodations santa barbara men's baseball eastern oregon women's softball gannon university gymnastics

nice room, good breakfast, fun pool.

room had a bit of a gym like smell

a fridge and microwave was very useful as we returned quite late in the evenings, and on site laundry option is very useful

parking spot directly in front of room

need better wifi.

location restaurant store parking

there is wifi and it is strong

breakfast options

good gym for a workout nice n quiet

nice one night stay good staff with good breakfast.

working out in the gym actively moving on the treadmill and 20 mins into it, the lights go out

parking is a problem

didn't like that the pool was not open or actual breakfast like it said on the website

old. run down. gym equipment was a joke. needs a serious refresh.

had all the amenities: pool, spa, exercise room, laundry,

room was large, beds very comfortable. hot tub and pool beautiful. staff responsive.

constant hum of the fridge, gym not open, the phone blinked each morning (making me think i had a message) and staff didn't

staff was very nice and easy to work with and they also had a great laundry set-up

it was quiet and has a laundry facility.

early check in

pool is nice, laundry is impeccable

no laundry

there is a gym area and indoor pool

ond hair in back bun) was abundantly hospitable

kitchen makes great food, i've had breakfast and dinner there

more choices of breakfast

breakfast was good

would be nice if the hotel had a hot tub in addition to the pool.

so nice! gave me an early check in which i so appreciated!!

small pool

had a nice hotel bar and small restaurant

also, i was disappointed by the fact that they didn't have room service

staff let us use laundry before checkin, good size room comfortable and clean great location to town easy walking

i had to have an early check in and they met my needs as per our reservation agreement

kitchen

laundry out of

there is a guest laundry onsite

breakfast was plentiful with a variety of choices, healthful and handy

worked, coffee maker, clean towels, secure rooms, free breakfast

coffee was good. didn’t have breakfast

had to climb three floors to the room and the laundry room was hot because the door to the heater room was open

selection in the morning breakfast bar and there were enough miscellaneous food items that the kids had an alright breakfast

we really enjoyed the pool and it was super easy to make the reservation

pool heater was down and pool was freezing!

pool was out of order :

did not use the breakfast service.

breakfast, parking a wifi included

breakfast was enough to get you going.. coffee all day and night was great..

and informative, and it was great having breakfast, although i didn't have any, and having the pool open was also an extra bonus

breakfast was delightful

very kind and helpful staff, the place offers good breakfast

would have enjoyed the pool

i’d like the property to have the key card get you into the pool/spa not a code!

the spa tub was amazing

there is no real breakfast. they need to get kitchen staff.

spacious comfortable room. good amenities (pool, gym, laundry, breakfast)

we were very happy to be upgraded to a studio suite with a kitchen