the pool is clean. breakfast is good. the room is always clean.

the hotel had a free shuttle that took us straight to our destination

breakfast

staff was friendly beds were comfortable and breakfast was great!

clean and quiet rooms. nice location. shuttle service was very helpful

location, shuttle, convenience, price.

breakfast waffles mix watered down making them flavorless.

place, shuttle, breakfast, drivers ,the dtaff overall was very accomodating

place, shuttle, breakfast, drivers ,the dtaff overall was very accomodating

the gym didn’t have a weight scale, and a luggage scale would also be useful, especially since many

full bar and breakfast

spacious rooms, clean, cold a/c, free parking, location

ordered ribs and wings from the bar and they were

room could have been cleaner. closer parking. the price paid was not worth the quality received.

complimentary shuttle to airport and within 5 miles of the hotel, very useful

the location is great. the pool is nice.

great breakfast and staff

very nice/friendly staff. clean hotel and excellent breakfast service.

kids were tossing items at my windows and smoking was on the 3rd floor

very clean ,great pool, in a perfect location .

the bed was very comfortable. the room was perfect size for 2 adults 4 kids(9.7,6,3).

everything was beautifull but the pool was fun

my purpose was waste energy at the pool and you did it

long line at check in but i didn’t know about the online early check in

the kids loved the pool and all the activities they were able to do

spa added an extra $40 to the fee i was quoted

the kids loved the indoor and outdoor pool

the water park was my least favorite. it s small, no coolers allowed & no onsite parking.

getting change for self laundry mat was a hassle

the water park, the games for kids,

and helpful staff, good location, good gym, nice and large room with a small fridge

extraordinary service, excellent shuttle service...actually the best i’ve experienced

christian young man gave us a shuttle ride and made us feel welcome after missing our flight

very close to the airport (with airport shuttle) as well as within a walking distance to the large mall

the kids enjoyed the pool

and the shuttle came and got us and took us to and from the conference - didn t expect such a high level of

there is a bar open til 11 and dinner is served til 10pm

laundry facility saved our tail

clean rooms and newer, nice gym

the room was very comfortable and large. the pool was very nice.

and my kids loved staying here

wasn t anything i didn t like but i would like to say the airport shuttle doesn t go to lovefield which has southwest

ly needed 1 hr)

saw 2 roaches in the bathroom, room had a bad odor, wifi was terrible and left for the airport 5 hours early in order to use airport wifi to finish

staff are extremely accommodating and the breakfast is to die for

with kids and toys

hotel is very sleek and upscale--i didnt like having to waddle wet through the bar to get fromt he pool back to the rooms

was a baseball tourney when we were there, that’s fine but kids were running up and down the 2nd floor screaming and slamming doors til after midnight

great staff, decent gym, nice grounds, decent

gym. we'd heavier dumb bellls and wi-fi is mediocre.

the kids enjoyed having basketball, swimming, and volleyball all in one spot

from checking in to valet service to house-keeping and room service

lack of staff with only 1 restaurant open and no room service

was great pools were amazing and open when you wanted to use them

free parking is a plus, as well as shuttle services

gym equipment needs repairs, and reception area had a light hanging by wires that is

bar served lemon drop martini in a regular glass…looked like a glass of lemonade

the same person for check in, as if i was an inconvenience to them i picked this place for the gym too, but it needs

it was only 1 night and wasn’t able to enjoy the swimming pool but over all our stay was great will come back again

need a bench in the gym

breakfast was good with a good assortment

advertised an airport shuttle. did not have one. said they needed to update the website.

size of our room was spacious for 2 adults and 2 kids

friendly staff, nice clean room and very good morning breakfast

breakfast and complimentary social were amazing and the free shuttle was so helpful getting us back and forth to a nearby convention

breakfast was great

i did not read the fine print until later, so i didn't realize they had a free shuttle service to and from the airport - that was a huge relief

breakfast over at 9 am . . .

comfortable bed, great layout, fun indoor pool, good breakfast

breakfast ended at 9am . that's a little early

free wifi

they offer a complimentary airport shuttle and service to close by places

decent breakfast

great location and breakfast was excellent

the room was clean and it had a kitchen

it had a wonderful pool

hotel offers free shuttle to airport and shopping area

the breakfast was very good

rooms/close to dfw/ friendly staff/ good breakfast/ brought my neice to catch a plane and shop

the breakfast was great the customer service was excellent

no indoor pool

the king sized bed and spa tub

was amazing, very professional and accomadated my 30 early check in

room, good for families with kids

was nice to have that since we put the kids to bed earlier than we go to bed

location pool area good parking beside hotel good gym facilties

friendly check in. clean rooms and pool area. great location for shopping and restaurants.

bed was super comfy and the bar downstairs was entertaining and so close to our room

pool and spa were a lovely way to relax after a days work

the restaurant and bar was fabulous! great food and great atmosphere.

the facilities were great. i enjoyed the gym.layov

amazing customer service from all members of staff and bar in the hotel

friendly staff from front desk to restaurant. great breakfast.

because of him walking around bar area & saying steak house is now open my group of 11 would not have eaten there

nice facility with great rooms, nice gym, laundry and very nice breakfast buffet

the gym, the spa and all the amenities were great

we had to wait 10-15 minutes outside until a bus shuttle came by to pick us up to be driven to the grand hyatt hotel at terminal d entering through

the spa personel seemed rushed; no smiles until time to make a payment

that the breakfast menu can be fully gluten free

the gym, the spa and all the amenities were great

the pool was exceptionally clean and the kids enjoyed it.

so high price and not great food)

the inside pool was nice since it was raining when we stayed

the gym had all my favorites plus free waters and fresh towels

spa like rooms, excellent food in restaurant and to go, bar, pool, exercise room and most of all

the indoor pool was a little cold but my children loved it and said was their fav

some families had parties in the pool room, so we didn't get to swim.

location clean pleasant staff pool and gym

the property was clean and the staff was great. the breakfast was good too!

the breakfast was great... my son and i felt safe and the staff was very helpful.

the pool area was nice and the hotel was clean. very modern vibe.

clean facility, pool table

best hotel ever! kiddo loved playing pool and chess provided with dad.

location, cleanliness and the pool table/ lobby lounge.

for breakfast, small cramped spartan room, no towels by the pool, skimpy number of towels in room, only one bottle of water for 3 guests

is a comfortable and well maintained hotel near airport we enjoyed the pool area and the staff at the hotel were welcoming and helpful, nothing was a problem

we did not have time to use it, but the pool looked very inviting

breakfast, the state of texas waffle shape was a plus

it was a pleasant stay overall. great staff, room and pool. i would go back again.

room was excellent, tv had many channels, the gym facilities were really good with towels and water supplied

the kitchen space and the low bath tub

quiet situated near airport. spacious clean rooms with own kitchen

comfortable room - terrific kitchen - friendly staff - very clean and great shuttle to airport

i liked that there was a kitchen and that they sell drinks and snacks all night in the lobby

all facilites seems in good order (gym, laundry)

breakfast was good and hot

it was nice to have a full kitchen and living room area away from the bedroom

free breakfast was amazing!

i asked if i get the pool key which she didn't have any

we had a kitchen in our suite and they have complimentary shuttles to the grocery store or restaurant for

pool was so cold

very clean, room was comfortable, complimentary breakfast was good!

breakfast was typical of what you would find. my kids would not eat it, so i am not sure.

the beds were comfortable, and they had plenty of breakfast for everyone

the pool is indoor and the water was relatively nice and worm

disappointed that there was no fresh breakfast only a grab and go bag.

gym broken

for 99 usd, its a great place to stay with breakfast, very clean and neat !! would stay again

didn t come fix outside pool yard door so we had to go around or leave our room door open and breakfast is picked up even

the gym equipment was broken

comfortable bed and sofa for kids

great pool and room, staff was very cool to me and the kids.

very nice my boy loved the pool although he didn t get the chance to play put put golf.

late check out is awesome

the wifi was ok, i had to keep reconnecting.

the complimentary breakfast was also great

comfortable room, large size, very well appointed kitchen

staff were very helpful and friendly, especially cookie and go runs shuttle bus to and from the airport

it was easy to book and the shuttle driver was amazing

that i could cook there . . . full kitchen! even though i didn't have time to.

shuttle service was so helpful

we left to early to enjoy breakfast, it would have been nice to have a snack bar or something like that but all was

and we loved that even at midnight, we got a thai meal from the food truck parked in the parking lot

great breakfast, and easy trip to airport

very nice breakfast too with healthy

location, free shuttle to the airport, excellent value, restaurant and bar on site

liked the late check out time

the hotel gym had decent equipment

i would have slept longer if my gkids hadn't woke me up

75 per day with free shuttle to airport and pickup from airport on return

lots of electrical outlets, large refrigerator n dishes n dish washer, green apples, the gym n pool

can't hear the train inside the building or when you're in the room but when you're laying by the pool and a train

breakfast was a nice offering, gym was great and so was the pool

clean, convenient to airport, friendly staff. small gym but adequate.

asked us a little about how we were doing and when we told her she suggested we could go use the pool, saying we might even get it for ourselves since no one was out there

didn't even have grab-and-go breakfast. room service menu was overpriced for the hotel.

room service was a bonus

not enough parking space

the staff was really nice, and the shuttle showed up quickly and got us back in plenty of time the next morning

the only thing i would wish for was a pool or an agreement with a nearby hotel for pool use.

breakfast was tasty with lots of options, and the pool area was clean and perfect for relaxing

breakfast

breakfast was very good

the breakfast was good

the fact that is was near the location of where i was working and that it had a gym and a pool were the only things i liked about it

the kitchen had the essential items (cups, bowls, plates,

loved the staff and the shuttle service

to the airport, the shuttle driver was so nice and helpful and took us to a great place for dinner, the room was way

they have continental breakfast which is good.

shuttle shutdown when we get snow storm

hours of the night adults stood in the hallways talking loudly, kids out screaming in the pool after hour and teenagers playing chase through the hotel at 1

shuttle to the airport.

front desk staff was very friendly and they were accommodating to get us a 4 am shuttle to the

continental breakfast was bether than other hotels we've stayed previously

laundry room was on sight which was great

this hotel also is a pet friendly, i asked the receptionist when i checked in that how many dogs can be in the room, she

the staff was really helpful and the airport shuttles are really convenient.

the shuttle bus driver may confuse me by the special accent.

breakfast was good and the room was really nice

the breakfast was very nicely prepared and the person who served it was there to help

room service was professional, quick, and the texas dip and cabernet hit the spot

prices in restaurant and room service way too higj

the pool was nice and private

no restaurant and no bar makes it complicated to grab a nice meal

she saw that we had our kids with us and gave them color books and activities

pool could of been cleaner

breakfast was not of great quality but had variety

breakfast is free

and laundry were ok, but pool was dirty, cold, and unusable due to 'broken part' and too little

visit i was disappointed ud83dude1e with the smell of dirty carpet and trash and food around the pool table and on the elevator

breakfast was yummy

the gym area can be brought up to date . it was ok with the weights that they had.

the free breakfast is also a plus along with free aiport shuttle

clean,nice staff, good hot breakfast, excellent shuttle service and reasonable price

breakfast was basic, but had variety of choices

the rooms were comfortable and plenty of options for breakfast

booked the room specifically for its kitchenette so i could cook for my 1-year-old, who is a notoriously picky eater

it had a kitchen and walk in shower

you needed more variety of breakfast for kids.

pool was freezing cold even though they said it was heated, so kids were disappointed because they wanted to go in the pool

advertise room service until 10pm, and a restaurant open during the day

shuttle service for the airport, restaurant and bar on premises

from the top of the shower and when we arrived at our room after getting a key there were used room service dishes sitting outside our room

asked for a late check out the night before i checked out and was told 1:30 and was told they d make a note

room service menu looked good and reasonably priced

at the bar was unfortunately a very long wait which took more than 25 minutes before being able to talk

breakfast restaurant shuttle

the pool was also a disappointment

also, the pool seemed old and was not heated, so it was not really very attractive as an option

the service is always impeccable, fantastic gym and restaurant!

alex the bartender was absolutely amazing made me and my guest very comfortable at all times while we sit at

the pool table was great

ice machine on floor didn’t work. and couldn’t play pool but you could play chess

pool water was green no towels the pool in general needs to be upgraded cleaned power washed

no light in garage and no free breakfast and i wanted to get in the pool but was closed for maintenance first time i booked at this hotel and it was closed

nice poola and gym. everything was very new.

nice calming ambiance. pool was a fun time!

the pool was never crowded

fantastic service/comfy beds/extremely clean/awesome outside area and pool

the pool was amazing

and their breakfast is amazing

pool table, nice patio area and pool area

excellent and punctual airport shuttle back to airport

the pool table & swimming pool

games for kids

shuttle staff was great and efficient

the shuttle back and forth to the airport is reliable

the free shuttle bus is also greatly appreciated there is a lovely pool but as we were in late and out early new did not get to use any facilities or have breakfast

laundry facilities on site

shuttle to the airport was great! it was super convenient.

i absolutely love that our room came equipped with kitchen ware

chose this place for the year round pool

not only do you have a comfortable bed but you also have a mini kitchen which is great and best of all, unlike a lot of standard commercial hotels, this hotel&#

room was enormous and stylish, the gym was a real gym, not like most hotel gyms, and the breakfast buffet was varied and bountiful

overall recommend this place for the staff, 24/7 gym, and good restaurants nearby

my family there was only three good things about this stay, we got early check in without anything extra; the check out person was very sweet

the drink vending machine was broken as well as the laundry supply vending machine

ask for some change to do laundry late in the evening from front desk and they make u feel as if your a nuisance

the maintenance man coming in my room to get laundry and stole my pack of cigarettes!!

can even deal with the hot air inside the lobby and indoor areas due to the laundry and whatnot

close to airport big rooms free shuttle.. good value

room was spacious. beds were comfy. pool was warm! staff was super friendly!

the shuttle to and from the airport is the best feature of this hotel

nice to have a bar to get a drink in after a travel day

gym equipment needed maintenance

the kitchenette is very nice and equipped with all you need

trash can in kitchen had not been emptied

nice cleans rooms, delicious breakfast and coffee, perfect pool and hot tub, and great, safe location

didn’t like how no one ever cleaned the pool or hot tub and that i booked this room a whole two weeks and they tell me two days before that

pool and breakfast and large room size

view of the pool & the little balcony was an extra bonus

very nice and clean and quiet. nice pool

great amenities such as outdoor pool, workout center, dining area and covered garage parking

had lunch by the pool. delicious

pool should be open late on weekends for adults

pool was closed, they couldn’t give an answer why it was closed, next night we asked again and

breakfast food was old and dry, very, very bad. very dissaponinted.

pool, gym, staff 24/7, safe, right next door to police station, restaurants within walking, rooms

breakfast buffet was not as good as our last stay.

i love the location to work, my gym (lifesize), and places to eat

breakfast!

updated, clean rooms. comfy pillows. good breakfast.

box breakfast was a bit disappointing.

the breakfast could use some improvement

very quiet and the pool is open

breakfast was great. i liked the variety

it was nice and clean. i liked that it was modern and had a kitchen. convenient location also

kitchen didnot look throughly cleaned

breakfast area was super clean, staff was extremely nice.

breakfast was great, pool was nice, room was huge

they provided complementary shuttles to and from the airport, provided me with a steamer for my dress suit arranged an uber to

it takes 5 minutes to get there and shuttle service is on it

staff, big room, airport shuttle, sufficient gym, solid breakfast for continental style

immaculately clean large, comfortable room delicious breakfast

breakfast was the best we had in the last three weeks that we were traveling in dallas.

lady downstairs named lannette was rude & didn’t seem to care at all that my kids & i had no a/c in our room

i understand we had a lot of families with kids but when tournaments like this happen in town your gonna have loud kids everywhere

love everything and enjoyed the breakfast the lady whom prepared the meal was very nice she made sure everyone was able to eat

they allowed early check in as well as late check out which i really appreciate

everything was excellent, i wish i had time to use the pool and gym

microwave, great tv channels, wood laminate or wooden floors, breakfast included, indoor pool and gym, close distance to restaurants, stores, live arena, and freeways

the room was clean and looks really good. the staff was exceptional breakfast was also good.

early check in

i stayed with four kids in a

bar wasn't open

there is only 1 tv in a suite need 2 especially with kids

there’s even an indoor pool, and the rooms are spacious

the pool and gym were nice

kitchenette & the natural light coming in from windows

it had a small kitchen that if we had stayed longer, would have been great to use

the breakfast was good & the location of the hotel was great.

could use some disposable salt and pepper shakers instead of just the 2 big one in the kitchen counter

breakfast

room was spacious and clean. there was plenty of parking and it is definitely centrally located.

no breakfast was provided, so we had to get up an hour earlier for work to get something

room and hotel was clean. staff were quite pleasant. enjoyed the pool. bed was very comfortable

pool view from the hotel room is soothing after a long day

i did not like that the pool was not open

good size rooms, great breakfast and location fit our needs very well

kids running up and down the hall

always good and appreciate the free breakfast option

saturday morning, we were in the dining room for breakfast at 7:30, and food was delicious and abundant

the breakfast had a great variety of options with plenty of seating space.

shuttle 'pool laundry and was happy to be there,breakfast was fresh and lady in the purple shirt was pleasant and

free airport shuttle.

someone took our laundry out of the dryer, while they were all still wet

just wanted an outdoor pool.

flight came in late after 1 a.m. we had to wait 45 min for the shuttle to pick us up.

i had the breakfast it was great.

breakfast was good, eggs, sausage, biscuits and gravy, and cheese grits among the other items

the room was clean & the free breakfast was very good

cleanest of the room, great check in clerk great breakfast selection and just a great experience

everything, from the breakfast to the comfortable bed

parking was really hard to find at night im guessing since the bar was like a mini club

the room design, completely different yet nice. the pool are extremely clean an nice.

a pool, gym, bar, restaurant, and free breakfast

pool and pool bar

maybe music could ve been playing in the hangout bar area and by the pool

the room temperature is good, and the kitchen has all the stuff needed to prepare some meals there

maintenance needed work, like the pool needed skimming, some garbage on the grounds

there was a nice compact pool

there was only one bell hop cart and the pool was not open

the staff and breakfast options!

the room had a moldy smell and it gave me a bad headache. limited food in bar area.

none honored, keikeisha stated not @my rate, room 215 view roof, not high, kids running up & down hallway, again requested pillows, would send, never arrived, ignored

i thought it had an indoor pool!

the pool, garden

parking is great

the pool wasn t open when we were there.

free parking

in the morning blowing outside the window, blowing trash and dust on clean guests vehicles in the parking lot

parking i t

the front desk gal was very helpful and there was a shuttle from airport.

everything the breakfast was wonderful. best hotel room i've ever stayed in.

the flexibility with extended stay. breakfast was great! friendly staff.

was very friendly i forgot a toothbrush and they gave me one breakfast was great our room was so nice with a reasonable

the pool wasnt open

the daily breakfast buffet was delicious

pool was not heated

when we went to the pool i understand there are pool hours that's in place, but when you have kids or teens that come out late it makes it bad for other ppl

when we went to the pool i understand there are pool hours that's in place, but when you have kids or teens that come out late it makes it bad for other ppl

and the pool lots of kids on supervise running around waiting to get it but never

the kids were very exited to

were very close to the pool, which was great

the pool area was well maintained

room was big enough for my family of 6 and the breakfast was delicious, we will definitely be back in the summer

grounds, pool, bbq area

two bedroom/bathroom suites, laundry, store.

i would like hot breakfast but i also understand due to pandemic time it's not really possible

the kitchen staff was very friendly and professional maintaining all of the items for consumption

price, huge room, cleanliness, amenities, shuttle, good service

full breakfast with several fresh and healthy choices, the friendly staff, the prime location 6 min off

polite and timely shuttle!

pool was not open

free hotel shuttle to airport, very nice

free parking for a week which completely pays for itself

shuttle service was handled very well

the atmosphere was great loved the scene the pool area was relaxing at night

breakfast good.

quiet,staff was very nice and helpful,& the kids enjoyed the pool.

outdoor pool

i loved the comfortable seating area just to hang out and the indoor pool.

breakfast was great staff was very friendly and accommodating!

the lady working st breakfast bar was not friendly either

our room was very comfortable and we enjoyed the pool twice a day.

this ones down u can go to the other floors or come by the front desk and we can get some at the bar anyways so i than tell her well is there somewhere down here i can get ice she than goes let me

the pool wasn't open

one of my customers they have a great tasting breakfast you ever tasted they're quiet they have a bar i would not send a customer anywhere