only complaint was when we arrived the pool had leaves in the bottom of the pool

the bar was not open while we were there

that the bar didn't open up earlier. i think 5 pm is to late on football sunday.

alex the bartender was absolutely amazing made me and my guest very comfortable at all times while we sit at

there's also a bar inside the hotel if interested

ask for some change to do laundry late in the evening from front desk and they make u feel as if your a nuisance

my family there was only three good things about this stay, we got early check in without anything extra; the check out person was very sweet

also, the front desk should either have access to the laundry room at all times, or keep fresh towels behind the desk

can even deal with the hot air inside the lobby and indoor areas due to the laundry and whatnot

the maintenance man coming in my room to get laundry and stole my pack of cigarettes!!

although i did not use the pool, it looked clean and very nice

the only downfall to this hotel is no free breakfast but it has a full kitchen with pots/pans/dishes, etc

gym didn't have water, wipes, or sanitizer

the in-suite kitchen was fantastic

clean room the set up was nice with the kitchen pool was clean and great temperature

and bathroom very clean, pool was nice, a bit cold bit they kids enjoyed it

the swimming pool was awesome a bit chilly but great

the property was clean and the staff was great. the breakfast was good too!

slow ran out of towels and washcloths surrounding areas to eat with very good swimming pool and gym was good would still stay here again when i come back to

nice room, new hotel only been open 1-month, everything is brand new, nice indoor salt water pool, nice gym and a good

small pool

great place loved the pool. clean comfortable and nice friendly people

and maintenance, are super organized and extremely clean, in addition to having a very complete breakfast to suit different tastes

easy check in. laundry nd fitness center were still open.

the pool was the size of a garden tub and the cleaning staff never took out our trash

the room was spacious and it really did feel like a home away from home the pool was great too

very nice gym and pool

rooms were very spacious, clean, had all the kitchen needs

they have a bbq area, and things to do for kids

there was a gas smell in the pool area where all of the dryers vented

breakfast area had no milk

decor, bedding, tv , hardwood floors, iron, fitness center, laundry open concept and spacious room

breakfast was not of great quality but had variety

i really liked the breakfast options and playing pool with my husband.

it very clean nice view, great breakfast and amenities, close to other little shopping center, was nice loved it

i loved the decor. it was clean from the lobby all the way through. the kids loved inside pool.

good location. indoor heated pool

my young son loved the heated indoor pool

i loved the decor. it was clean from the lobby all the way through. the kids loved inside pool.

my kids loved the pool and breakfast

the pool wasn't open and there was no mention of it. summer break is already started.

light in the sink area outside the bathroom didn't work. parking lot had garbage everywhere.

also, there is easy access from parking and it's very secure

booking, i checked and double checked with phone calls to site to make sure i could get a free shuttle to the airport leaving no latter than 3am and was assured by 2 different people i could

loud music that the front dess could not help out at all for any even though people were in the parking lot playing the music shower curtain placement was terrible water all over the place and tv

indoor pool for daughter

breakfast area so so nice and clean

the walls are thin which made it hard to sleep while listening to kids banging and yelling in the hallway and rooms nextdoor

kids and the husband loved the pool

love that they change some breakfast choices every day

weather we’ve stayed for our date night or with the kids, we have enjoyed it

bathroom and kitchenette were also very clean

kids liked the fresh fruit and boiled eggs for breakfast

place was nice and my kids enjoyed the pool

the front desk person was awesome and went above and beyond to help me with early check in, silverware, and getting me some lemons

the staff and the breakfast!

the room size and separated living room and kitchen area.

everything was great maybe a larger trash can in kitchen would be helpful

breakfast was wonderful!

the location was great for our visit, room was clean, like having a kitchen and sofa bed.

i was sad we were not able to use the pool but that is not their fault, that was all us and time management

the staff was warm and welcoming, the shuttle service is excellent they took me everywhere i wanted to go

one of our kids left his headphones in the room (completely his fault for not double checking his space as

kids were more excited that they were still able to swim

the pool was great as

room was big and clean. parking on same floor was cool.

i wish there was an option for lunch from their kitchen. they only do breakfast and dinner

i didn't like not having complimentary breakfast

was friendly, hot breakfast made when ordered, very clean, great location and just 15 minutes away from shuttle to

i've been to hotels where they keep a basket of pool toys for kids to use

breakfast was really good

the breakfast was good & the location of the hotel was great.

we enjoyed the indoor pool and gym

great breakfast variety clean appealing

it had a small kitchen that if we had stayed longer, would have been great to use

cleanliness, lots of parking, staff was very friendly

i did not have breakfast.

no breakfast was provided, so we had to get up an hour earlier for work to get something

the pool was nice and big

missed having the breakfast and pool

the breakfast was okay. not too much variety ,very limited.they have a good gym.

you can go on an outdoor patio near the pool this place is beautiful beds are comfortable on the breakfast is

breakfast fritta good. italian sausage gross. pork sausage or bacon better. ice machine empty.

) although we didn't make breakfast, it was lovely to have it included

our room wasn't cleaned. no must breakfast for vegans.

they were accommodating for a late check in and a late check out

saturday morning, we were in the dining room for breakfast at 7:30, and food was delicious and abundant

always good and appreciate the free breakfast option

i like the location, breakfast, pool, and the room.

comfortable bed great breakfast kind staff

kids running up and down the hall

early check in

the breakfast

i did my laundry

in choices for breakfast

breakfast is skimpy but for the price and service i can't really complain.

also we never found out where breakfast was located

we had one minor problem with our room service breakfast,

especially had fun with the bar staff, they were great

pool and spa were a lovely way to relax after a days work

friendly check in. clean rooms and pool area. great location for shopping and restaurants.

pool and patio area was beautiful

immaculately clean large, comfortable room delicious breakfast

booked for the fact that they offer a free shuttle to and from the airport for long layovers

room , breakfast, shuttle service, excellent staff : caring, friendly, helpful

breakfast was the best we had in the last three weeks that we were traveling in dallas.

room , breakfast, shuttle service, excellent staff : caring, friendly, helpful

in our room, so i thought that was weird and made it difficult to just grab something for the kids in the morning

we l loved our time at the pool and the games for kids.

the sink is high; a stool in the bathroom would be helpful for kids

the noise at night was annoying - kids running down the hall, loud talking and slamming doors.

was anything they could to do to make my stay better and even got the room cleaned before the kids nap times

location, pool, shuttle, breakfast, fast wifi, pet stays frwe and friendly staff

it was very accommodating! no issues at all. the shuttle service was amazing and very reliable.

comfortable and great breakfast. shuttle driver was flexible in pickups and drop offs.

convenient shuttle to the airport. very friendly driver.

breakfast grab n go bags, pool has 2 water fountains and hot tub.

the woman who picked us up in the free shuttle from the airport was more than nice

pool and hot tub need major attention spa was very dirty

were affordable, friendly, clean, great hot breakfast, good pool and quiet

the staff checked us in early and we were provided free breakfast even before checking in

breakfast was awesome

big room in the right location. i liked the pool and spa as well.

pool and hot tub were awesome.

indoor pool and spa were excellent and working beautifully

comfortable bed. good breakfast.

the only thing that i didn’t like was that the pool doesn’t have enough light.

was located at a great location, staff was great, hotel room was very clean, pool was clean, and parking was always

beds were super firm and uncomfortable and the pool was cold.

location and shuttle service

everything met my expectations. very clean and nice rooms location and parking space.

it is a lovely plush hotel, with an indoor pool, and a few restaurants/

breakfast selection a little weak

gym is not properly equipped

the gym was not open

location and service shuttle.

breakfast area didn’t have enough room for guests

no free breakfast, no fridge or microwave in the rooms

stylish hotel spacious room comfy beds good breakfast

fantastic service/comfy beds/extremely clean/awesome outside area and pool

nice calming ambiance. pool was a fun time!

did not have breakfast

room, great staff and nice breakfast

great breakfast with good variety

my family enjoyed the heated indoor pool. the complimentary breakfast was fresh and delicious.

good gym as well

excellent breakfast

small pool and pool area

when we had the kids with us we would keep them protected from what they did not need to see, you could not ride

staff, very clean, beds really comfortable great breakfast able to drop me places around town which saved me getting an

shuttle waited for me - my plane was late

the location was good lots of food places great for kids breakfast was very nice friend staff.

they provided complementary shuttles to and from the airport, provided me with a steamer for my dress suit arranged an uber to

it takes 5 minutes to get there and shuttle service is on it

the room was ok and there was a free breakfast and a nice swimming pool!

nice pool & room quiet place.

only that the pool wasn?t open.. that?s all

like the pool was right outside our room. other than that it was suitable.

did awesome with early check in

arrival staff was very accommodating and scheduled my shuttle pick up for the next morning

easy access, shuttle to airport. excellent breakfast choices, friendly and helpful staff

my only dislike was that the pool is located indoors

great location right by airport. free shuttle that can be scheduled.

it was so good to have a nice breakfast & shuttle

just a small thing, we didn’t like the plastic cutlery for breakfast

no indoor pool

it was nice, clean, and the breakfast was fantastic.

too crazy about the breakfast and the wifi went in and out at times, but overall it wasn't

pool was closed

convenient and comfortable. bar and restaurant is open.

staff was great ! loved the cleanliness . the bar served excellent drinks !

very friendly staff, nice hotel, delicious breakfast buffet, great location to the airport.

i had time to enjoy breakfast, the pool, and the gym before checkout

i had to call for an engineer to come get the wifi working

breakfast was one of the best we have had in an american chain hotel

rooms were perfect, the views are awesome and the gym/spa was fantastic

room service was not able to answer the phone

however the wifi did seem to lag on netflix maybe that was a casting issue

the room service was the best i have ever had and i got the salmon every single night and my husband

pool could be cleaned of debris more frequently & hot tub needs jets repaired.

we were upgraded to a room with a balcony overlooking the pool

were located by the pool and the people below us had dogs

pool should be open late on weekends for adults

great amenities such as outdoor pool, workout center, dining area and covered garage parking

also free shuttle service

hotel advertises shuttle service to the dfw airport

close to dfw and shuttle service available

had a terrible stay as when i went to my room there were large crickets in the bedroom and in the kitchen

free airport shuttle

ample parking, clean room, strong wifi, very courteous staff, had zero issues on our one night

the property was not properly cleared of snow and i slipped while walking towards the parking lot

amazing, after being stuck at airport

i got a glass of wine it was late and the bar was vlosjbg only taking cash

the hotel amenities looked great- pool, gym, walkable shops and restaurants nearby- unfortunately, without my suitcase my rescheduled

my purpose was waste energy at the pool and you did it

fun but just wished they had more options to swim and smaller slides for the kids, the outside pool was closed so it was kind of crowded inside

and some kids were giving same sounds, like “auuuuuuulllll’ud83dude00

the bed was very comfortable. the room was perfect size for 2 adults 4 kids(9.7,6,3).

my oldest loved the slides and the younger two enjoyed the pools/play areas bot inside and outside

no breakfast.

the pool was nice and parking was freat

breakfast was outstanding

in-house shuttle from airport and that when a room booked for 3 people only two were covered for breakfast which was not explained prior booking but the hotel staff was good to us

couldn't reach them to get the shuttle.

gym equipment needed maintenance

breakfast was excellent, as were a lunch and dinner. very helpful staff

to rental car return (less then 10 minuts walk), shuttle to airport, nice & helpfull staff, big

did not realize there was a bar around the corner but will take advantage of on my next visit to relax

the only thing that i didn’t like was it was advertised as pet friendly, but the advertisement didn’t include the $75

bar wasn’t open. opened bar for us and way over charged for two drinks

did not like the fact that there was no continental breakfast offered at this site

i love the location to work, my gym (lifesize), and places to eat

breakfast food was old and dry, very, very bad. very dissaponinted.

breakfast bar was horrible

the outdoor pool

been nice to pick up a quick snack instead of having to go back to the room and ordering room service

i was especially pleased with the service in the silver bar on christmas eve evening

lots to do for the kids, great water park. excellent italian restaurant

clean, comfortable, kids friendly, staff are friendly, easy check in/ out .

coffee all the time!!! breakfast always have snacks

box breakfast was a bit disappointing.

the staff is very helpful. the pool was clean. the hot tub was also clean and nice.

the breakfast is very good with lots of variety

very quiet and the pool is open

breakfast area was super clean, staff was extremely nice.

it was nice and clean. i liked that it was modern and had a kitchen. convenient location also

the property was well maintained, and the room was spacious and equipped with a full kitchen.

pool was heated and very nice

breakfast was great. i liked the variety

the breakfast was great and the staff was very friendly and responsive

pool wasn’t available and wasn’t cleaned

we did not get a chance to use the pool area but it looked so pretty out there

breakfast was great, it's one thing i look for in booking a stay

breakfast, modern room, towels, walk in shower

the location, love the outdoor and pool area

i do appreciate the laundry and the fact that the detergent and machine use was not ridiculously price gouged

extraordinary service, excellent shuttle service...actually the best i’ve experienced

the gym was amazing.

pool was closed for health code reasons

spacious, comfortable rooms and beautiful outdoor/pool area

no breakfast included and the bar closes early .

the pool table and the awesome bartender!!

i love the room it was very cozy and beautiful , the pool view from the 5th floor was everything

is absolutely no shade in the pool area

clean rooms and newer, nice gym

staff is very helpful, and shuttle guy tim does great work.

the shuttle driver was very accommodating!

wish it had a pool hot tub area.

pool was not exceptional..

breakfast was great and we appreciated the late check out since we had a 2pm flight.

free breakfast was outstanding

ordered room service - vegetables burned - could not eat

shuttle service was a plus

we went downstairs to have a drink away from kids and nothing was available but other than that, everything was great

breakfast and comfortable beds

only reason i paid the extra money for the room was because of the spa tub

room amenties and breakfast were fantastic. would stay again, no question.

breakfast ,missing one ingridient ( potatoes)

great service, pool was fantastic, breakfast was delicious.

breakfast was good! they were accommodating of my dog. it was easy and the staff was very nice.

the shuttle service provider was also friendly and helpful

friendly staff, great breakfast, comfortable room.

great breakfast. very nice room. shuttle and delivery service for restaurants.

the parking was limited. could use more parking spaces.

shuttle service was handled very well

hotel was close to the airport, provided free shuttle to and from the airport, and provided free parking for up to 7 days

location , airport shuttle convenience

hotel was close to the airport, provided free shuttle to and from the airport, and provided free parking for up to 7 days

shuttle service

breakfast was fresh and tasted wonderful

the pool was disgustingly filthy our entire stay from friday to sunday and when we arrived there were a

for breakfast

the outdoor pool was a perfect addition

the shuttle service within 5 miles was a very nice touch

a bit dated, needs an update, restaurant closes early, no room service

great location! the pools were very nice. the staff at the bar were excellent.

parking was simple; conierge was pleasant, professional, and well-informed

the price, location and scenery. also that is had 2 pools indoor and outdoor

the kids loved the inside pool and walking the grounds

nice/clean little pool and jacuzzi

big rooms, very clean & great breakfast!

i use the gym in the morning before heading out to the airport and it was good quality

the room was clean as to be expected, breakfast was good, pool was open and clean

staff friendly and breakfast awesome

the inside pool was nice since it was raining when we stayed

indoor/outdoor pool and hot tub

spa like rooms, excellent food in restaurant and to go, bar, pool, exercise room and most of all

restaurant and gym are nice and modern

the bar staff was fantastic, and the airport shuttle service was very sommth and well run.

very good and plentiful laundry facilities

all facilites seems in good order (gym, laundry)

complimentary use of laundry machines- much needed after severe weather impacted travel for 24 hrs

gym had many machine options

the gym equipment was great

room is big and the drinks and kids loved the pool

i like the breakfast buffet , everything was hot and delicious , the bed was very comfortable...

the bar area had a lot of tv's to enjoy other various games and the typical bar food items were tasty

free parking, free breakfast and the value for the money spent.

the free breakfast and free shuttle to and from the airport and the complimentary drinks.

full restaurant would be nice but they had a bar in the lobby and a nice hot breakfast

it was only 1 night and wasn’t able to enjoy the swimming pool but over all our stay was great will come back again

property was very clean, and everything ran smoothly from breakfast, the mid day concessions, or evening libations

staff shuttle van service was a life saver

location, breakfast, kids friendly

it was nice to have a full kitchen and living room area away from the bedroom

the pool was not heated and it was closed on our last day :/

free breakfast was amazing!

value, free airport shuttle both ways, breakfast included, large comfortable suite with full kitchen and living room area

love that there's a mini kitchen

shuttle service to my conference location

we have 3 kids, and that was super hard to keep them entertained with no internet for their ipads, and no tv

the pool was indoor but the water was cold

i needed milk and there was none to buy and she went on the kitchen to give me some and saved me a trip to the store

breakfast was good with a good assortment

breakfast bar had a variety of items

free shuttle to and from airport

the fitness room seems pretty basic. but it is fair.

leaking they could not fix moved to another room this one had mildew in wall of bathroom their kids very

my kids enjoyed the pool for the little time they were in it

the pool wasn’t open but we hope it can be repaired for the next guests

it was also great to have a hotel bar with food because it was late and i was hungry

huge room with mini kitchen including a dishwasher

that i could cook there . . . full kitchen! even though i didn't have time to.

the pool area is nice and has a grill as well as a fire pit

asked for a late check out, clerk forgot to write it down, so at 11:10 the maid knocked on the door and told me

place,texas steak house,the pool wass very good,the only regret i have is that i did not used the gym,definitely next

breakfast hours could be a little longer. like til 10

breakfast

the gym facility lights were not working but we did let a staff member know for future patrons.

friendly staff when i called to find out the directions to the hotel they sent a shuttle and it arrived with in 15 min great service all

indoor swimming pool

the bar or restaurant was way too cold!!!

we were able to do laundry on site

the pool and hot tub was awesome!!

fantastic food! convenient restaurant,quiet room, decent shuttle

free airport parking and shuttle

we did not have time to experience breakfast, it is not complimentary

i has 2 little kids 7 and 5 years old

kids loved the pool table and games available

breakfasts were wonderful

huge rooms, great free breakfast, helpful staff, very clean and quiet, nice pool.

was a great deal for the price, kitchen and location, close to food restaurants wonderful

free wifi

decent breakfast

the continental breakfast was pretty standard

the shuttle bus schedule at night

gym broken

breakfast was good. ending it at 9:00 was a bit of a challenge with kids.

gym and pool were closed

asked for towels for last day, didn't get them. breakfast on weekends would be nice.

a few times because they stopped working, and it was late at night when we got back with tired kids

breakfast time frame could’ve been a tad bit later maybe 6 to 10 rather than 6 to 9

it's updated, friendly staff, clean property, great security, and hot breakfast

a pool

very tiny pool!! looks like a over size hot tub lol...

breakfast was good

hotel employee was awesomely genuine! the room was perfect and breakfast was a nice bonus!

alot of running/thumping from the room above me, but, it is summertime and kids will be running around so that comes with it

kids playing on hall waa a bit annoying