pool is very small. almost a joke. toilet was loose and wiggly. bathroom door does not lock

cleanness of the rooms, inexpensive parking, free breakfast, shuttle, their hospitality, close to the airport

wifi was easy to access

wifi not working majority time i spoke to front desk who provided alternate network that was strong

rooms are decorated very nicely and very clean it was so nice and lit up outside at night in the parking lot felt very safe and that's very important to us living in the world we live in

also, there is easy access from parking and it's very secure

light in the sink area outside the bathroom didn't work. parking lot had garbage everywhere.

shuttle service that wasn't available. free breakfast.

great customer service, beautiful rooms, nice pool and patio area

swimming pool

pool was alittle small and the elevator was kind of scary because it felt like it was gonna fall

everything was great maybe a larger trash can in kitchen would be helpful

the flexibility with extended stay. breakfast was great! friendly staff.

theres also a small gym should you be inclined to work out

pool and hot tub looked very gross

all equipment in the gym is either broken/half broken or missing

she also made us aware of a shuttle service that was being offered for the concert we were attending at glf

very clean facility. the staff was helpful, the breakfast was good, and the location was superb.

staff; van driver antwane picked up our kids from the airport late monday night

loved the pool, the room we stayed in, loved that outside the pool was an picnic table

the hallways were filthy as was the outside entrance and parking lot

no breakfast was provided, so we had to get up an hour earlier for work to get something

i loved the pool area. staff was very friendly! shuttle to airport was a definite plus!!

overpriced pet fee. was the same coat as the room itself. pool was closed. no breakfast.

didn't like the location, appearance, or parking

clean, nice rooms, great breakfast

breakfast was really good

everything we needed was available in the room for us, the loved the fact that they have warm breakfast (need some potatoes and bacon ud83eudd53) ud83eudd23ud83dude02ud83eudd23we even used the

breakfast was good

we enjoyed the indoor pool and gym

the pool

loved a hot tub in the pool area, and the pool to have been a little bigger

the water in the pool was cloudy. rest of hotel was clean.

checked me in seem to have a slight attitude… she didn’t say anything about breakfast, gym, pool or anything… other than that most of the staff seem friendly

the indoor pool could of been a little warmer.

my family there was only three good things about this stay, we got early check in without anything extra; the check out person was very sweet

the maintenance man coming in my room to get laundry and stole my pack of cigarettes!!

can even deal with the hot air inside the lobby and indoor areas due to the laundry and whatnot

ask for some change to do laundry late in the evening from front desk and they make u feel as if your a nuisance

also, the front desk should either have access to the laundry room at all times, or keep fresh towels behind the desk

we got popcorn that came with the room that my kids enjoyed

the indoor pool was nice

i used the gym facilities and i think they could have been cleaner

i had great night's sleep, but the breakfast the next morning was simply the best

he kids little disappointed about no pancake maker)

the gym had weights and cardio, which usually isn't the case

clean room the set up was nice with the kitchen pool was clean and great temperature

double shower head comfy bed in kitchen so loved it

there was a kitchen, i stayed a wrrk and i did not plan to cook on my getaway

gym, and location

so got the kids up at 930am and headed down

was a little plain, but it is the lovely pool that got me

kids above us were running back & forth, so ceiling is thin.

the free breakfast is adequate

clean, nice location,swimming pool

amazing staff. awesome room. excellent breakfast

my kids loved playing in the pool all day

great location and the gym was great

and their was no kitchenette

there was not enough fruit out, i had to ask for a banana that was on the back kitchen counter

early check in

staff at the reception and breakfast buffet, very clean room, clean shower, quietness, greta wifi vey nice gym although part of the weights were missing

the parking garage is 6'8. my truck had 2

my kids had a great time at the pool

the hotel offers a free parking garage

room was big and clean. parking on same floor was cool.

really good breakfast.

clean facilities, comfy beds, good breakfast, and friendly staff

our room wasn't cleaned. no must breakfast for vegans.

the breakfast was okay. not too much variety ,very limited.they have a good gym.

breakfast location room quality

the bar was not open while we were there

restaurant and bar were not open. it was a little noisy at night (within the hotel itself).

pool water was green no towels the pool in general needs to be upgraded cleaned power washed

that there is a cut off time for the pool tables

if i drank i would have been happy about the bar on sight

the gym room equipment could have been a bit more up to date.

room , breakfast, shuttle service, excellent staff : caring, friendly, helpful

i understand we had a lot of families with kids but when tournaments like this happen in town your gonna have loud kids everywhere

the kids enjoyed the pool, which was clean for the most part but the hot tub was nasty

a full smith machine, and some free weights and cardio machines, in the very compact gym (fitness center), although they need to deodorize the room a bit more

they were accommodating for a late check in and a late check out

the bed and pillows were very comfortable! the pool was clean and the staff was nice!

ran out of food at breakfast

comfortable and great breakfast. shuttle driver was flexible in pickups and drop offs.

the room was clean and looks really good. the staff was exceptional breakfast was also good.

location, pool, shuttle, breakfast, fast wifi, pet stays frwe and friendly staff

the pool was small and narrow

pool was freezing cold even though they said it was heated, so kids were disappointed because they wanted to go in the pool

good amenities as far as gym, laundry, breakfast was good & well stocked daily

small pool

nice to have the small kitchen with sink, dishwasher and dishes

decor, bedding, tv , hardwood floors, iron, fitness center, laundry open concept and spacious room

gym and laundry were ok, but pool was dirty, cold, and unusable due to 'broken part' and too little

breakfast is free

the breakfast was awesome.

lots of room downstairs, huge breakfast area, nice pool table, lots of seating areas.

would love to see disinfectant wipes in the gym

the staff was great, breakfast was amazing with so many options, and the cleanliness was outstanding

the pool was very cold

the indoor pool was a little cold but my children loved it and said was their fav

the breakfast was great... my son and i felt safe and the staff was very helpful.

also we never found out where breakfast was located

the next morning they asked for laundry room key they were then kicked out for too many people staying in the room

no eggs but the breakfast was great

breakfast was lacking. just cereal and toast and a muffin

free breakfast

they offer nice sized rooms for a decent price, a pool, hot tub and work out room, so a little variety for the family helps out

i appreciate the time that breakfast is served, for late risers like me

very nice decor, indoor pool, awesome breakfast

arrived late the 1st night and we asked the lady to let use the pool for a little longer after 10pm and she didn't let

pool and hot tub were awesome.

they provided complementary shuttles to and from the airport, provided me with a steamer for my dress suit arranged an uber to

it takes 5 minutes to get there and shuttle service is on it

the staff was friendly and the pool was nice. a/c worked great.

checkout the pool was clean and the front desk was very respectful

the room was ok and there was a free breakfast and a nice swimming pool!

like the pool was right outside our room. other than that it was suitable.

the pool man and the exterminator need a raise

the breakfast was great and rooms were comfortable and clean

easy access, shuttle to airport. excellent breakfast choices, friendly and helpful staff

it was so good to have a nice breakfast & shuttle

when i pay there high charge over 200 per night i expect free water bottles in room the inside pool was cold and the staff need to jump into the pool to tell customers what is cold or warm

quiet,staff was very nice and helpful,& the kids enjoyed the pool.

the pool is was not well lit at night and the breakfast could have been better.

it was nice, clean, and the breakfast was fantastic.

from my well-appointed room, comfortable chaise, outstanding gym (with exceptional airex yoga mat) to the consistently delicious and varied signature hampton

too crazy about the breakfast and the wifi went in and out at times, but overall it wasn't

no inside access to the pool.

helpful and went way and beyond to help me i was there for a job and i took candle wood suites shuttle to my appointment for work i ended up leaving my folder on the table at the hotel and i

had a terrible stay as when i went to my room there were large crickets in the bedroom and in the kitchen

free airport shuttle

virtually or in person, since there was a door separating the bedroom from the fully equipped kitchen/ conference area

had a terrible stay as when i went to my room there were large crickets in the bedroom and in the kitchen

we looked for hotels that were close to the airport that had a shuttle

enough parking facilities

very convenient location to airport with a restaurant/bar, pool, and gym.

was a cheap liquor store close by so it made my weekend easy & fun only a 19 minute drive from a bar i wanted to try while visiting dallas will be booking again for the next

shuttle, convenience, staff, concierge, fitness room

no shuttle to stadium

no breakfast.

the hotel room was nice and clean as well as the lobby area and fitness center

bar soap, only cheap squirt soap in shower

and accommodating food - breakfast vast choice, fresh, tasty beds & pillows very comfortable pool lovely and

gym equipment needed maintenance

gym could have been more updated

i used the gym and pool

the shuttle to and from the airport is the best feature of this hotel

staff at the desk and on the shuttle buses were awesome

the tv remotes in my room and the gym both ran out of battery power during my stay

pool was closed

we were accommodated with early check in due to our home being fumigated

size was great and the breakfast was delicious

the pillows very small and some details in the room breakfast was very mild

the gym is small, but it has a bike and a treadmill and some weights and is pretty serviceable

hotel employee was awesomely genuine! the room was perfect and breakfast was a nice bonus!

breakfast was good

the only thing i didn't like about the hotel was the outdoor pool. but our stay was wonderful.

i booked the room because it has 2 queen beds and a couch so my kids didn't have to share a bed

our family enjoyed the pool and the size and depth of the pool was perfect for children and adults

nice breakfast offering

employee at front desk and hotel employee at the breakfast buffet were outstanding and

the outside pool is tiny. but they do have a pool, so good still.

breakfast excellent very clean area different food to choose every morning

#1 the staff #2 cleanliness #3 shuttle to dfw

the pool and hot tub area is really great! breakfast is good also!

everyone was wonderful so nice to see a full hot breakfast

free local shuttle. wonderfully friendly staff. stellar breakfast! perfect stay!

breakfast was awesome

no airport shuttle before 7am

were not truly clean with stains also wifi connection gave me nightmares, trying to work on my work emails and calls

wifi, cleanliness front support.

full bar and breakfast

decent parking.

nothing you can control. too many kids at pool.

the free shuttle to the game was extremely helpful

laundry facilities were a bonus

pool was fun

didn’t make it to breakfast

location and service shuttle.

complimentary shuttle to and from dfw

wish breakfast had eggs and bacon.

close to airport and had shuttle to airport. staff was super friendly.

place, shuttle, breakfast, drivers ,the dtaff overall was very accomodating

the morning for breakfast, one family/mom was hovering over the waffle makers for nearly an hour

i love the fact that you get a kitchen with everything. it is a home away from home.

loved the room, it felt very homey and having the laundry so close made it very convenient

the pool and basketball court

no hot breakfast, no weight room, no swimming pool, no room service, no ice machine

the laundry room was awsome

that we over slepted and missed breakfast.

great for the kids.

way too small for more than 5-6 kids at a time

i didn’t have to worry about late night noise next door or kids running around above our room

friendly staff quiet good breakfast

pool view room. comfy beds. location to stadiums

giant clean pool and comfy chairs in pool area

and i received free drink vouchers (1 each) that were waiting in our room upon check-in for the bar that is in the hotel

only thing is one of the ladies at the bar started to get snappy with people when a big rush came in & she was by herself

room; late check out

everything right there , close to six flags, bar inside, starbucks inside, amazing

food area was closed and so was the bar due to covid

kids loved the pool. kids happy mommy happy. got a late checkout when asked.

pool

my kids loved how it was an indoor and outdoor pool all in one

to move room and floors due to loud guests across the hall with a lot of kids

staff did all they could do in there power to make the visit the best i ever had in a hotel your breakfast was a 10 hotel staff was a 10 getting anything i needed

small pool and pool area

the coffee wasn't as good as i would have liked. also, there basically was no breakfast.

shuttle waited for me - my plane was late

costello and his staff went beyond customer service they were excellent, hotel was very clean, breakfast was

i compared your breakfast to other hotels like hampton inn and the hilton, there is a great difference

my kids even got to enjoy the pool for a while

no bar area

and our room was close to the pool and guest laundry

if i had known pool, hot tub and fitness centervwere closed would not have booked but this was not communicated on booking

pool temperature was too cold.

parking was never an issue

entering hotel it was completely dark outside and no lights on in parking lot or entry way

parking, free wi-fi and free breakfast

the bar area was cute and laid-back with games and good drinks

the pool table, closeness to entertainment and food, and the staff

the bar was closed.

initially our blinds wouldn't work so we were moved to another room and given a $10 bar credit

the lobby/lounge area was so cute and had plenty of activities like a pool table, checkers, and connect 4

spa baths were broken

the spa didn’t have heat or hot water

breakfast was the same every day

the pool is grsat, the staff friendly

the customer service was great. the bed was very comfortable. the breakfast was wonderful.

kind of out of the way but a good shuttle service

we enjoyed the selections at breakfast too

good location. the shuttle bus to the airport is very useful.

the breakfast was great

old pool. noisy air conditioning.

was small and kids were everywhere running around but overall it was good didn’t get to get in the pool because

the swimming pool was entirely small.. it was more for little kids.

hot tub was broken and bar area was shut down

not recommend the restaurant, my kids and i came down for breakfast and we were served our juice we had to leave for a potty brake,

pool was overly crowded and hot tub was down pool need some cleaning also

wish the pool was a little bigger.

especially had fun with the bar staff, they were great

breakfast was good and staff helpful. bar was great and bar tenders very congenial

the restaurant and bar was fabulous! great food and great atmosphere.

the hotel was situated beautifully with a beautiful pool and beautiful landscaping

great breakfast. very nice room. shuttle and delivery service for restaurants.

friendly staff, great breakfast, comfortable room.

parking could be better.

did not like the breakfast location was great

the kitchen staff was very friendly and professional maintaining all of the items for consumption

great staff, decent gym, nice grounds, decent

menu in bar was pricey

was a baseball tourney when we were there, that’s fine but kids were running up and down the 2nd floor screaming and slamming doors til after midnight

the sink is high; a stool in the bathroom would be helpful for kids

was a great location for our visit. it had a bar and restaurant area if you choose to use it.

the gym was nice

did not have breakfast

we forgot to validate our parking pass and they helped greatly.

breakfast was one of the best we have had in an american chain hotel

he was considerate about all our kids requests

on grounds of dfw 5 minute shuttle ride to terminal!!!

great gym and super quiet

the pillows were too thick and hard and i was never able to connect to wifi.

very confusing about hoe to find tge shuttle from terminal

i also loved the gym

i chose hotel for proximity to at&t stadium and the shuttle to it i was told was there

side door by swimming pool would not unlock from outside

free hotel shuttle to airport, very nice

pool was not open

booked this hotel as website stated 24 hr shuttle to airport and we had a very early flight

the gym

also the fresh breakfast bar was

i had to get towels from the pool/gym

the free breakfast and free shuttle to and from the airport and the complimentary drinks.

everything. room, pool, breakfast.

the beds and pillows were very comfortable and the kitchen had a full size refrigerator and plenty of utensils for us

family enjoyed the swimming pool, basketball court and the gym

i also liked the amenities they had, as the gym, outside pool, and sitting room

a small roach was in the kitchen,

my daughter wanted to swim in the pool it wasn’t the cleanest

love the bar great atmosphere

clean, inside and outside, pool was great and clean, lobby is beautiful, the rooms inside are very clean and cozy, definitely

whoever goes there enjoy the pool, the bar and everything that they have in the shuttle

ti (little boss) ensured breakfast was plentiful, great behind the bar, drove guests to local ball games ( football and baseball) and not a bad karaoke singer also,

the shuttle service is great and will definitely come back when coming to arlington

breakfast hours should be extended till 10:30 or 11:00 am on the weekends

needs a bigger pool.

interne connection in business center; grab and go was ok but not as good as traditional hot breakfast at this brand property

the pool should be bigger its very small

the pool wasn’t available during our stay.

pool was indoor outdoor. pool water was very cold due to being partly outside.

staff and exercise room and pool, even though i didn't use the pool

gym was terrible

loved that the hotel was super clean and the gym was excellent

the only thing was the pool was under maintenance and the kids couldn't use it

said we were flying with american

the best thing for us was the parking of car for several days and shuttle service were amazing

there is a bar/food service in the lobby but it is closed from 12 -5pm but we noticed many people order food

fantastic food! convenient restaurant,quiet room, decent shuttle

the only thing that would have made it better if breakfast was served a little earlier, since our flight left early and we did not have a chance to

at front desk changed let me know up front there were going to be a lot of kids coming in and put us in a room that would be quiet

the room was so clean, breakfast was great, the lady at the front desk was helpful.

it was very convenient for getting to different attractions, especially with the free shuttle bus

the breakfast was good. the coffee was delicious!

better cushioned lounge chairs at the pool

at the front desk was lovely, the room was clean and comfortable and the room service was delicious

maybe just pay a little more attention especially because the price for three kids meals was $60

i struggled with my kids inside and then at the front desk someone helped me with our things which i appreciated

with the football stadium dead center out my window and could see nothing but nature and the pool to the left

the gym was open clean and fully equipped, even with peloton bikes

hard to answer but maybe the bar area was a bit small

is limited, had to park across the street at their spa facility, which is walking distance, but not that bad really

even made gravy specially for my husband at breakfast, that was so sweet

breakfast was scrambled eggs, toast, fried potatoes (a little on the greasy side) and fresh fruit

breakfast was exceptional and the property was beautiful

pool area

gym was amazing, room was spectacular, staff were so helpful and friendly and went above and beyond

there was no crib available for us. the kids playroom was very uncomfortable temperature wise.

the pool is also very nice

out to hotel employee, who went above and beyond to ensure we have a great experience in the kids club and at the pool