the pool was nice

the room spaciousness and bathroom. also the full kitchen

clean room, clean hotel , fresh towels and an excellent breakfast

the breakfast was less than desirable.

that it didn't have a full kitchen like i was advised on the phone when i called

unfortunately the pool was closed

room was clean and spacious with great wifi and cable. the breakfast was amazing.

good breakfast, nice pool and outside sitting area

the laundry was appreciated, but it needs an upgrade. too many smokers outside the rooms.

the room was clean, the breakfast was good and the price was excellent.

some family brought an extreme amount of pool toys and they had rafts, balls, everywhere, the kids were wild

location and nice swimming pool area

like the breakfast and the cleanliness of the room

also the complimentary breakfast was pretty good

was not given extra towels for the pool

the bed and the breakfast

they have pretty good gym, free and clean laundry, and nice lobby

very clean nice gym nice lounge to sit peaceful

breakfast with no fresh fruits and long lines for waffles and bagels, coin laundry has 2 washers and dryers but only 1 dryer

everything the room,pool,breakfast,facilities.

very clean pool&area

good breakfast, great way to save money if you are on a budget

very nice rooms and good breakfast. overall friendly staff. easy access to area businesses.

the pool was above par as far as maintenance and cleanliness

the breakfast was good

hotel was perfect for my party size, everything was absolutely, my kids didn’t even want to leave spent most of the day poolside, and with publix literally across

gym was closed

location was convenient. allowed early check in.

book all the way out to capacity so early check in was impossible

we called to ask about the gym

didn't try the breakfast, but we did enjoy the pool and really thought the location was very convenient for us wanting to drive to the everglades

like that they’re a gym, pool, and a bar in this hotel

loved the large walk in showers, great for kids to quickly wash up

wish the pool was heated.

had to pay $15 for a plate of cereal for each of my kids

very loud due to laundry underneath (from morning until 6pm), breakfast was lousy

nice friendly personnel. clean room with good beds. the pool (kids enjoyed it) breakfast

closet door was broken when we arrived and almost fell on my kids

offer to switch rooms was ok, but traveled with kids so to repack was not option

nice pool to relax in after a day of riding

parking

i enjoyed the free parking and the location

loved that the free wifi had no annoying sign-in or passcode, and the free parking right outside my room

i stayed 2 days and there absolutely no room service.

it was our anniversary so we were kid free and it was very quiet and not too many kids so for this trip that was a plus

great accommodations for kids with autism.

v comfortable room. pool and gym good. staff c helpful and friendly.

excellent breakfast

variety in breakfast choices. not typical of other hotels. food was good.

everything about our stay was wonderful with only a minor dissatisfaction with parking availability and the complimentary breakfast

the pool

got a really clean comfortable room was at the pool for one afternoon also very pleasant overall very

working pool

love the pool

pool area isn't checked everyday for cleanliness

breakfast could be improved. pool is small.

clean, friendly staff, great for kids, good breakfast, big room, pool.

breakfast and friendly staff

early check in

we also enjoyed the small pool

the breakfast

the breakfast was great with plenty of options to choose from.

the pool was cool and nice

breakfast was good. the room was nice and very clean. love the gym.

meals at the bar were great, but a limited selection

real kitchen with a full size fridge quiet despite the airport next door free bananas, apples and

i love the size of the room, the convenience store, the internet service and the laundry room

people smoking marihuana in the pool area that’s unacceptable, and definitely the carpets rooms need to be wash

it has a mini kitchen in all rooms so i can cook and save money and the laundry room was complimentary, you can wash & dry your clothes for free

out and i was there for surgery those ladies jump on trying to find the issue and gave me and my kids another rooms and helped us move to the other room

room had a sweaty gym smell

loved the breakfast

facility is super. 7/24 coffee and gym. amenities are generous

i liked everything about this hotel, but i would have enjoyed a heated pool in winter.

love the breakfast and the staff here very helpful and polite!

that they had on site laundry facilities very nice pool area lucy was very accommodating with our usage of the house

loved the pool..the rooms clean and neat

clean. good towels. great staff. nice housekeeping staff. nice pool area.

loved the pool..rooms were clean and neat

too much chlorine in the pool

the kitchen area had everything to accommodate cooking and cleaning if necessary

the room, the kitchen and the bathroom where much bigger and very modern, clean and really much more than we

nice pool. large well lit bathroom. very clean.

the drinks at the bar were amazing and the hotel was very clean

clean room, many restaurants walking distance. good breakfast and they granted a late check out.

clean, all what you need is near by. staff super helpful. pool and laundry great for families.

overall the hotel was very clean, decent breakfast,it had a comfortable bed, gym, washer/dryer.

was a laundry, which was a great convenience

breakfast was not good because of pandemic and pool was closed

the breakfast was nice as well

breakfast was always good

were run down a little, the pool wasn't clean, and the wifi was being upgraded so it wasn’t available

location, room, breakfast and helpfull staff.

pool hours. we arrived about 6 i believe and hours were advertised as dawn til dusk.

fast and excellent laundry service

the pool water doesn't look clean at all, and the area.

breakfast, the pool was amazing and the staff very helpful

well located, clean, the breakfast was great

the breakfast was really poor.

nice pool

room was spectacular in every aspect, staff were accommodating, pool and hot tub warm and clean

the in-room gym

was sparklingly clean and the gym was well organized

the bar and restaurant

and starbucks at 2:00 pm afterward there is no place to get coffee or food , unless you go to the bar

the food from the bar was amazing.

the pool needs a maintenance but it was awesome anyway

pool was nice. room was fine, as expected.

great accommodations

clean up in between different families occupying the pool area could be better

the pool wasn’t open and the food was good but not all to great for my liking.

staff was amazing! room was comfy. hotel bar was great. great location.

the lounge was very nice and the bar tender joselyn was excellent

was music until 11 pm at the pool and started very early also

loved the pool, the location, mall shopping, excellent room, staff very friendly

breakfast served and no microwave in the room the only microwave was in the front by the

pool and hot tub down for maintenance. washer was broken.

the gym is great

quick valet i was given a late check out to 1 pm that helped me tremendously

breakfast was great

wish the pool patio, could stay open past 10 pm

liked the gym area and the proximity to restaurants, supermarket, airport, mall and access to the

we enjoyed the bar area and the food the most

love the cool bar area in the lobby

the gym and pool area was sizeable and well equipped

they are under renovation, so unfortunately the pool was closed at this time.

our room was right near the gym. we heard everything when people was using the gym.

great breakfast

close to mall and metro, gym

location and price and breakfast. the kids enjoyed the pool

lack of dumbbell options in the gym and non working treadmill

front desk staff was ignorant , we asked for change for laundry and she only had $1 in quarters

really comfortable, great pool, very good breakfest

wish the pool was open longer

gym, it was very limited, no free weights and the machines are in good condition, but very old

room service; wonderful. dinning room staff also wonderful!!

they need to fixes the wifi ,coffee maker and at least let a person eat a hot breakfast even if they did not book the room

was not able to order room service.

atmosphere, the food was amazing at the hammock restaurant, enjoyed the casino and the life music at the second floor

were not informed that fitness center and laundry weren't available when making the reservation

the pool and pool area was always clean beach clean gulf water clean. just relaxing

from check in , waverunners, bar tenders @ pool area

spa cancelled husbands spa treatment as person called in sick so i cancelled mine as well since we

no microwave or kitchen in our room in spite of it written on google

all very clean and easy to get around, we liked the restaurants on-site and the ability to do spa and it was close to other things, the beach access is also very nice

check-in and check-out was great, pool is clean and secure, bar is well update and service good

the location, facilities in the room

also i enjoyed the pool

wifi could have been a little better

did the hotel offer great amenities such as free breakfast, free internet, free parking or pet-friendly rooms

good breakfast and a nice pool area

there is a coffee bar next to the reception and there is a shopping mall near by in which you will find outlets of

it’s clean, the bar and the breakfast

breakfast was also really good

there are 2 areas of breakfast of different hotels

loved how spacious and clean the room was, the free and convenient parking, and the awesome bar and restaurant

the showers were nice and roomie, and the pool outside was an amazing temperature!

there was a problem with the wifi however with front desk staff's assistance i was able to connect to homestead's

good location with parking. pleasant bar reasonably priced cocktails, good breakfast ud83dude0a

free parking and it is next to the dolphin mall.

balcony, pool, marina view.

nter of town), can hear the band across the way -size of room was good -nice view of pool -liked underground garage that was very

nice hotel, nice pool, nice small gym.

the room was great. we used the laundry facilities and that was great to have.

was brilliant room was big and the bed was super comfortable nice pool and the setting was beautiful all the staff were very welcoming and

great location, cleanliness, loved the pool and tikki bar

also especially liked the lovely older lady serving breakfast, very sweet helpful lady who couldnt do enough to help

staff was great the restaurant great.the bar by pool great.love it

awesome pool area!

great location and was able to have an early check in .

the breakfast was delicious with a picturesque setting on the roof terrace, and the roof-top pool was beautiful and a perfect temperature to swim in

beautiful pool with a great view of biscayne bay

ordered dinner from room service and the chicken is even under done

loved the service, our suite overlooking the sea and all the facilities, the gym, the floor top pool with amazing views and the restaurant was very good

instead, a mini bar with 300$ worth of alcohol, hotel merch and other useless stuff

pool was awesome

we also had access to the gym and pool of the hotel next door

the pool was not good, but 2 other pools could be used in the neighbourhood as well as the gyms (

sharkey's is a great bar and grille

good breakfast, good position. automatic laundry available ... very quiet and nice place

) heated pool with a view is amazing

location was really good, walkable distance to a lot of restaurants and a playground for our kids

the pool and spa area was so pretty i loved it

pool and gym facilities were very

my kids loved the pool and i loved the view

perfection nice pool

a bit dirty. small fridge, bad and old kitchen stuff.

the pool and hot tub were the best and very relaxing

great location, nice size room with a small kitchen, and a balcony.

the kitchen is not well stocked with utensils, cookware etc

if you have kids that would have to use the sofa go to a different hotel, kids were uncomfortable because the

the room was beautiful, clean and bright with a fully stocked updated kitchen and comfy bed

the bar was excellent

apartment fully equiped, nice small bar and all hours restaurant plus pool at ground level

they can provide a little more amenities such as laundry detergent, salt, and pepper, it would be nice

**the staff members, whether it was the reception desk, restaurants, rooftop swimming pools, room service, bellman, the experience was top on the top

really like the room and the pool area

gym was excellent

the wifi is terrible in the room! room 313

more healthy food and beverages for kids would be great

the kitchenette rooms have lots of space and a full kitchen

working ice machine, laundry machines available

kitchenettes are very minimal

rosa even offered us an upgrade to a double queen with kitchen, sitting area and view of the bay

laundry available on site

the room where breakfast was served was dark and not enough tables and chairs.

the pool was super cold. would be nice to have a heated pool so it could be used all the time.

the pool is too small

fine breakfast. great pool facility.

the fact you couldn't smoke outside by the pool..or surrounding tables outside.

the breakfast was great, but pricey.

pool service was excellent

worn, the pool is in need of major repairs and power washing

the rooms were spacious and beds very comfortable; however the property is a bit dated and the pool area wasn't great

we were expecting a nicer pool area

room service closes at 11. i would think there is a late night option available

my kids also loved their meals

we ordered lunch from the lovely bar staff, and i had possibly the best caesar salad i've ever had

one of the few properties in the area that serves room service until

had a 12th floor with view of the pool

entrance hall should be reconfigured, separating check-in from the bar and restaurant

the bartender was the best, so friendly and personable

on the lobby bar should have had an extra person attending the people on the lobby bar

travelled with my children and we have choosen the property because it has good size of pool, gym and a bar

the beds were really comfortable. beautiful pool.

nice that there was a hot spa by the pool

we had a single room with king for 2 adults and 2 kids, the hotel staff was completely incompetent, and we were woken up at 4 am by a party next door

the indoor basketball hoop, in the gym. the welcome cookies!

gym needs maintenance or an upgrade

lobby area is kept clean, but otherwise not (corridors, gym)

is a large patio and pool deck overlooking a lake with a pretty sunset skyline

great staff. comfortable room. laundry avail.

pool and gym were great

gym and pool and outdoor eating area very nice

laundry machine was not working

breakfast was just okay, all the employees were very kind and helpful

no amenities available (gym, pool, breakfast)

the shuttle to the port was excellent

the hotel amenities was all shutdown cuz they said it was due to covid but gyms and some of the other hotels i stay at was open

shuttle ending @ 9 pm before all flights land.

amazing location and very clean and kids friendly property. loved it

with the kids and all had to walk down 14 flights of stairs

the only area of improvement i can think of is if they could change the breakfast menu a bit each day to give some variety

recommend not requiring to be or become loyalty program member as condition for free wifi

the laundrymat was a big plus

free ev charger, that’s it

staff was really nice at the front desk , at the restaurant and during breakfast.

the room was beautiful, the gym was fully loaded, they bike share program was useful, the pool was amazing and the breakfast was delicious

pool warm, full gym and a laundry room

i really enjoyed the shower and kitchenette in the room

pool was good room has private door kitchen good

they had my two rooms so far apart and i explained to him that i cannot be 2 halls away for my kids

breakfast was okay.

rooms were big, two ambients, kitchen, living , bedroom and a big bathroom, nice pool, and delicious

kids were cold, asked for an extra blanket since the one in the room was flimsy,was told no

the pool and spa also had an ocean view and were well maintained

lovely resort and staff. very quiet at night with great beach and pool.

the pool and spa also had an ocean view and were well maintained

we would love to come back with our children, but this hotel is adults only.

clean, quiet, adults only

breakfast is just ok.

i liked the most were the many facilities included in the room rate: complimentary shuttle and breakfast, the little gym, pool, fridge and microwave in the room, and even a smart tv

the many facilities included in the room rate: complimentary shuttle and breakfast, the little gym, pool, fridge and microwave in the room, and even a smart tv

airport shuttle - big

laundry available on site (only two and two tho)

room. breakfast. front desk.

it was just really time consuming trying to changes rooms with 3 kids

it was just perfect. nothing not to like, just wished it had a bigger pool with spa.

no pool

swimming pool

the facility is beautiful, you have the bay/ocean and the pool, and they have all the beach rental options of a large resort

saturday and sunday there was anywhere from 25-40 kids in the pool

a family of four

the staff went out of their way, gave us a room upgrade and free soap for our laundry

lk for kids)

lots of things. the free parking, breakfast, staff, location.

breakfast was adequate, but not as nice or plentiful as it has been in the past

was unable to get an early check in on friday, however was able to store our luggage

the pool closed at 10pm

the gym could’ve been better.

location, room size, clean. gym was ok. rate was good

hotel is very beautiful and clean, the breakfast buffet is amazing & the bar has great

hotel is very beautiful and clean, the breakfast buffet is amazing & the bar has great

front desk is run by a bunch of college kids with no training

great hotel with perhaps the best hotel gym i have ever seen. very nice rooms.

free wifi 4-free airport shuttle 5- non-smoking rooms 6- cleanliness 7- comfort 8- facilities 9-gym

there was small office where we could print our documents, and also laundry room

the gym area was small. size of a small shed or king size bedroom

only thing i didn’t like about the hotel was that the pool doesn’t stay open like he used to till 9 o’clock but it’s ok

the staff was excellent in handling our early arrival and need for an early check in

the gym not being opened 24/7.

staff was very nice. the bar tender was fun to chat with. rooms comfortable and quiet.

clean and great breakfast

there was a family room with games and a bar upstairs

it has its own bar and restaurant with a great view

proximity to a sports bar is a plus for grabbing food

gym should be more equipped and it is not very clean

the amenities they offered, pool and gym

gym, room

request 2 room for 4 adults 2 kids we just got 1 room 2 full size bed we slept very bad , nothing was clean or

breakfast was ok

a system should be put in place to monitor the use of the laundry appliances to avoid persons hogging the appliances

laundry, breakfast, clean rooms, and helpful staff.

loved everything about this hotel the rooms are spacious breakfast was awesome, service was impeccable , will be staying more

3rd to the 10th only thing bad was it the weather it wasn't so hot that we could get into the pool but overall everything was very

nice outdoor pool and hot tub

was the worse hotel experience i have ever stayed at no pool no gym no breakfast staff was careless of our needs and accommodating use, we also purchase ice cream

gym is basic

the pool was a bit small

the breakfast was very good. the children enjoy swimming in the pool.

off a cruise i couldn't get a early check in

the pool temperature was cold. very disappointed and didn’t use the pool because of that.

and the pool was very spacious and clean , only problem i had was very minor and they were quick to fix it

nice pool and gym

comfortable, convenient, and clean. great gym, greater location, great in-room appliances.