small thing, but could do with more hooks / spaces to dry wet clothes given there is a lake and a pool to swim in

the breakfast and dinner are delicious and served in good portions

breakfast was very good and energetic enough for some great walking among the mayan temples

food was great, two course breakfast and three courses dinner

good food for breakfast

the wifi connection was very slow. poor lighting in the room and the ac didn't work.

private parking was a bonus. staff were very helpful and efficient.

wifi was rationed

the secure parking for our car was a plus

it provides free parking and very decent wifi

day while we were at breakfast, we were watching monkeys swing from tree to tree in the rainforest that is on the hotel

the food they serve for breakfast and dinner are tasty and organic

if you are leaving early to go to tikal, they pack small breakfast boxes to go

breakfast was very good

breakfast not included and sadly, bad coffee

was perfect the pool is not maintained in the afternoon, so it wasn t inviting alas had to go the jacuzzi

you can go see monkeys, swim on the pool, kayak, bike on the property

we enjoyed breakfast and dinner at the hotel which was all delicious with beautiful views

oh and the spa was wonderful as well, loved the steam and dry sauna and massage

comfortable loungers around infinity pool

pool was large and fun for the kids, especially with the overhead water feature

delicious food and courteous restaurant staff guacamaya crocodile iguanas laundry service

very friendly staff; nice little paths around, great pool and restaurant

the pool was not balanced culote related, so the eyes burnt and the flavour was bad

atch out for crocodiles) staff helpful and friendly ( and spoke good english which helped) the kids loved the

wifi was good

the showers are good and the guys did our laundry in under 24hours

staff, laundry facilities, great view and it was nice being out of flores itself but still 5 minutes away

wifi was not working a lot

wifi a bit patchy but overall pretty good

wifi be prepared to pay a little more if you want to do the early tours to tikal or for transfers

ry necessary in the 90 degree heat and humidity

miguel where the hotel is could be bothersome after hours especially if you are travelling with kids and safety is paramount

pool is small, more for little kids

they have laundry and restaurant

had a negative experience with the laundry service, which is sub-contracted to a third party

friendly staff, clean rooms and shuttle service to and from the airport.

they also have a restaurant in front on the first floor, a lounge off of the restaurant and a bar with live music in back

we did not try the pool, it was small and we got in late

shuttle to and from the airport; location; friendly staff; comfortable rooms

staff went above and beyond and allowed early check in which was very helpful and amazing

i like the facilities, they were awesome, the pool and the amenities are nice.

they do have a small gym which isn t by the restaurant but by the rooms

the pool is too small

pool and lake view

cluded) with many options, friendly staff, nice pool, good cocktails, many options to

very good breakfast

the pool and bar were fabulous as well, so nice to sit and have a cocktail while the sun set

very good breakfast

nice but small swimming pool

room was great, pool was great , staff very friendly and super helpful

the laundry service next door delivered our laundry to the hotel reception

and well maintained hotel structure, courtyard and pool

hotel with pool for family with small kids

we loved the pool, it was clean and a very comfortable temperature

pool, water view, and easy walking to lots of restaurants

the pool was clean and refreshing

we couldn't have breakfast because we had a really early tour but the staff packed us a lunch box

the breakfast was great and had plenty of options! also, loved the pool area and sunset views!

location, clean, friendly staff, view from bar and lounge is awesome

breakfast is poor and no choice given, you have to order adicional breakfast to get satisfied

the complimentary breakfast menu should have one more option. not only what was offered.

pricey for guatemala and the breakfast was not very appetizing

all night, front desk charged us despite already paying agoda, front desk offered us coffee at breakfast then asked for money

they're were two pools that the kids enjoyed, but the pool facilities were a bit run down

swimming pool

the pool was great. location was good. the room was pretty tight but comfortable beds

with view on the pool, very clean and good furniture, - including a fridge in the room

pool

we had lots of fun in the pool as well

loud; expensive; wifi did not work in the room

complementary wifi and shuttle to the airport at the end of our stay was excellent

wifi did not function

there were no top sheets or blankets on a few of the beds, due to ac kids got cold

nice bar area and small pool with plants and seating

the pool allowed for a cool off and provided atmosphere around the breakfast bar area

the wifi did not reach our bedroom at all.

hotel with a very nice pool

the view and the breakfast

delicious breakfast, excellent service and great pool for kids and adults

breakfast was excellent.

breakfast that had a variety of options

excellent view of the lagoon and in walking distance from the isla . safe parking

add to that a really good restaurant with exceptional breakfast

great food and cocktails, amazing lake for swimming of kayaking, swimming pool at night, great villas in the trees, free luxury boat to go to flores

breakfast

the pool was perfect with lots of comfortable chairs and fresh towels

breakfast is very good and we had 2 delicious dinners as well

the swimming pool was awesome, with a full service bar and restaurant

the lodge (where you find the open restaurant, a bar and several sofa/armchairs where you can get wifi and work) is beautiful and is a few meters

location right in the archaeological preserve, outdoor pool and restaurant on site

the pool was nice and has a bar as well

pool was amazing after a day walking tikal ruins

a mini bar with small fridge will be a great bouns

facilities are good, pool, game room etc

for a family as after walking around all day in the heat, the kids were able to jump in the pool

could be more kids friendly. like menu options, beverages.

pool was well kept and was great to cool off in, as it is very hot and humid

very welcoming and relaxing, with parking, swimming pool, garden and very good restaurant

the water in the swimming pool was dirty, so we could not swim

pool could use daily cleaning, as noticed lots of organic debris and ‘floatirs’

room was very comfortable and clean. the kids loved the pool!

the staff was friendly and the pool area is quite spacious and family friendly