loud; expensive; wifi did not work in the room

complementary wifi and shuttle to the airport at the end of our stay was excellent

wifi did not function

son is 11 yrs old) and they didn t honor the 4 breakfast although my room was for 4 to 5 person

hotel is in an excellent and easy to find location overlooking the lake and flores with car parking

delicious breakfast, excellent service and great pool for kids and adults

the pool had lounge chairs and plenty of room

was a wonderful pool and hot tub

nice room, nice view, nice pool, staff were excellent!

with view on the pool, very clean and good furniture, - including a fridge in the room

spoke english, no pool bed cushions, elevator looked like out of service for a loooong time across thebridge from

the pool was out of action for over two days

swimming pool

location is central, clean, the beds were comfortable, the pool the kids loved, good air

the pool and the rooms

hotel and rooms were exceptionally clean and room service is very prompt

location is central, clean, the beds were comfortable, the pool the kids loved, good air

the wifi was terrible

the pool was a lovely respite after some 40 degree days and it was well kept

the laundry service next door delivered our laundry to the hotel reception

good location, clean and fantastic pool area.

the swimming pool and surrounding area is immaculate

we loved the pool, it was clean and a very comfortable temperature

staff went above and beyond and allowed early check in which was very helpful and amazing

pool and lake view

location was good, nice pool and view of lake

the pool is too small

i like the facilities, they were awesome, the pool and the amenities are nice.

breakfast was terrible (you are only allowed a set breakfast of dry pancakes if included in your

all night, front desk charged us despite already paying agoda, front desk offered us coffee at breakfast then asked for money

the complimentary breakfast menu should have one more option. not only what was offered.

did not stay for breakfast

pool stagnant and the internet was slow.

the swimming pool and restaurant are a beautiful spot to spend time there

very attentive, the room was comfortable with the things to spend a great night available, nice pool to relax

relaxed and well located, super clean - our room was cleaned daily, we did laundry and could book a golf cart via them which was

location, clean, friendly staff, view from bar and lounge is awesome

pool, water view, and easy walking to lots of restaurants

beds, location, pool was a saviour from the heat, breakfast included and shuttle to/from the airport

couldn't be better, the pool on the main boulevard is what brings us back over and over

central location pool by the lake free shuttle to airport

advertise shuttle service, but charged more than double of a regular taxi from the airport

breakfast was ok but not very big

they have a free shuttle to pick you up from the airport

xt time

shuttle to and from the airport; location; friendly staff; comfortable rooms

although the pool was small, our kids enjoyed it

is very noisy - general traffic, motorcycles idling, renovation works in neighbouring buildings, kids with firecrackers, and house parties at 4

laundry service is very expensive

othet guests had troubles with the laundry

staff, laundry facilities, great view and it was nice being out of flores itself but still 5 minutes away

the place had a huge room with a great view and great wifi!

unfortunately the staff lost a bag handed over with the laundry

road in and the parking

they have laundry and restaurant

big bed, good shower and decent wifi

family, although a bit of a challenge finding his place he met us outside and guided us up to parking, the best view overlooking lake peten itza

humming birds, nice view . food was honest and good . honour bar . nice staff '

special saludos to bolontiku managers percy & mariela and bar staff nelson & shirley

ers

staff especially brayam wonderful breakfast, evening meals delicious amazing grounds secluded location but flores available via

swam in the pool, relaxed in the hotel and then they offer boat transfer to flores at no cost

late check out, clean rooms

the shower water to be lukewarm, make sure that you do the laundry somewhere else as the prices are high, and communicate with the hotel about your arrival

they also have a swimming pool and a very good restaurant

beautiful views of the water, a pool, restaurant and bar and beautiful walking trails around the

the pool was large and warm, hotel provided easy access to towels and drinking water via the bar

the rooms are of a high standard and the restaurant and bar are excellent

nice garden, flowers and pool

quality room very clean accessories air conditionning garden and pool area restaurant nice team

room was very comfortable and clean. the kids loved the pool!

very welcoming and relaxing, with parking, swimming pool, garden and very good restaurant

room was very comfortable and clean. the kids loved the pool!

noise of kitchen fan heard at the pool. included breakfast should be richer

noise of kitchen fan heard at the pool. included breakfast should be richer

you can go see monkeys, swim on the pool, kayak, bike on the property

wide variety of delicious breakfast selections. coffee was exceptional!

the standard breakfast is a bit mean - in this category of hotel i don't expect fruit and bacon to be extras

things i liked about the hotel was the beds were comfortable to sleep in, the pool was clean, and the lake was a perfect place to relax and enjoy the sound of the exotics birds

day while we were at breakfast, we were watching monkeys swing from tree to tree in the rainforest that is on the hotel

breakfast not included and sadly, bad coffee

attractive dining patio with view of lake, nice pool with jungle setting, easy access down to lawn beach at lakefront, hammocks, lawn game, animals

the breakfast and dinner buffer were excelelent although a bit privy and you have to pay immediately

breakfast and dinner included in the room rate is such a good idea as even though they are some

small thing, but could do with more hooks / spaces to dry wet clothes given there is a lake and a pool to swim in

such beautiful grounds, the hotel cat and dogs are such a bonus, lovely docks for swimming, easy parking

good food for breakfast

good food and breakfast

strong wifi

the wifi connection was very slow. poor lighting in the room and the ac didn't work.

wifi didn t reach our room.

private parking was a bonus. staff were very helpful and efficient.

they also offer a laundry service