the pool was great! staff was very friendly and very helpful.

room, staff and breakfast was outstanding had to leave earlier than expected and staff was very accommodating will

the breakfast wasnt that great

breakfast that was included was one of the best i have ever experienced in any other hotel

did miss bacon or sausage the beds and pillows we’re very comfortable liked the gym ,good size even a peloton bike

breakfast was a typical small hotel buffet bagels, sausage, eggs, juice and cereal but very good

breakfast was wonderful- rooms were clean and large

we couldn't take the kids swimming because the pool was closed

the breakfast could have been better

the free breakfast is great for the kids

love the staff and cleanliness. needs a better breakfast menu. do i get a free night???

excellent room service

bed was ok; pillows great; staff personable; breakfast plentiful.

breakfast

parking was good

com never informed hotel we had pets

it's not that i didn't like it, but the gym is pretty small.

cleanliness, location, atmosphere, pool, gym, etc. everything was just great!

loved the pool my kids enjoy swimming as do i and it's open from 7 am to 11 pm

we love the heated pool and the very nice, spacious, comfortable rooms!

the breakfast wasn't very appealing this time.

outdoor basketball court and pool that looked clean and nice (we didn't use)

we loved the room and the kitchen

breakfast was delicious and plentiful

great rooms, pool and breakfast

the hotel was quiet and offers a complete breakfast

there was no place for me to safely take a run. no continental breakfast

the people staying above us had kids that kept stomping on the floor and making all sorts of noises making it impossible to sleep

the location right off the highway and outdoor pool were amazing

the swimming pool was closed.

breakfast should be served a little later

the pool was closed for repairs

the location, the comfort at the hotel , the pool, breakfast,

nice size room, great breakfast, plenty of towels

hotel was the only one in the area with a up and running indoor pool and my children loved

breakfast left a lot to be desired. the eggs were flaky and the biscuits were hard.

i wish they offered a to go breakfast bag for early departures.

breakfast to be open a little longer.

breakfast could have had more traditional options

breakfast was good,excellent location

didnt like the amenities provided, no pool, tiny gym, bo continental breakfast as falsely advertised and the staff was nit very helpful

ants all over the gym and in our room

kids unattended at breakfast making an absolute mess

the thing i have to rave about the most is the breakfast

a couple nights into our stay, a large class of kids came in and i was worried that it would be loud and disruptive but we couldn't even tell that

this was the second year this service was poor and room service not making up the bed unacceptable

food was really good but the room service was poor'lots of errors and food was cold

the gym even had a view of the lake

we hit the hotel bar after the concert, where they had drink and food specials that tied into the concert experience

we also loved the rooftop pool and restaurant

pool not open

the pool and hot tub were very clean.

bar closes to early

the fitness center's a/c was even worse with the musty smell, possibly because it is connected to the

the breakfast & bar accommodations were excellent! staff very nice

i didn t like the pool policy.

staff, clean rooms, beautiful hotel scenery available amenities a bar and restaurant, complementary

the space was nicely furnished. gym and pool facilitites were a plus

the free parking lot was big and safe

parking was easy and nightlife in the hotel was lively

no breakfast to select from

the pool wasn't open.

the pool wasn't heated like advertised. very cold.

free breakfast as

they also have an indoor swimming pool

the breakfast was excellent

breakfast nice location good value foe money you can add 1 more laundry

had issue with teenage kids running up and down halls yelling and banging on doors for hours but that wasn't hotel fault

i also like the gym and the breakfast

the breakfast was phenomenal, the rooms are renovated, bed comfortable and very nice, pool was open and ample parking on premises

bar had one lady running it and cooking the bar food, and on a saturday night

the bar tender was very customer oriented

fitness and pool facilities

com but will write again: bartender was great, very friendly, but we ordered drinks at 9:45 since bar was closing at 10, but

bar and restaurant hours were terrible

we loved the location, the breakfast,and the overall comfort!

free breakfast. free laundry.

less than 15 minutes from arundel mills mall and maryland live casino

breakfast was good and we slept like a baby

i loved the pool and the breakfast buffet. the pillows on the bed were wonderful.

the price on the pet fee was ridiculous-i spent 10 hours in the room... :-(

like another hotel because of pool but hotel employee is the reason i keep coming back

pet fee for one night

food for the free breakfast buffet tasted great

standard breakfast, big room and bathroom. clean but looks a little dingy.

i used the small gym twice on this stay

everything. the staff are always polite and professional. the pool is clean. breakfast is great.

a bit old, gym is very limited

we had 2 adults and 2 kids

the morning hostess. she is always cheerful and helpful. does a great morning breakfast

no iron, and no breakfast options with the rooms.

breakfast was available that would have been nice

breakfast will b better

no breakfast.

no breakfast

convenient, close to mall and casino.

wifi constantly disconnecting and incredibly slow speeds

i liked the service . i also love the breakfast

clean, staff were nice and the room was really big, working sauna was a big plus and the airport shuttle

to the mall, bass pro and the live casino

my kids were very disappointed

spacious rooms and full kitchen.

very neat and clean and close to our friends. great breakfast. nice hot water in shower.

very clean and modern. good breakfast.

breakfast was very nice and had a great selection of hot and cold options

pool was a little green

the pool

nice gym

was pleasant and clean, and the shower and breakfast were great

close pool/jacuzzi at 9pm and the tv was buffering to the point we couldn't really watch tv on check-out

close parking and good wifi good breakfast

enough convenient parking spaces available

get a hold of restaurant services to accommodate for room service for breakfast

no room service

the parking kind of sucked

the gym was also cute nice & clean, however, the tv’s did not work on some of the machines, so just

clean modern hotel close to casino, restaurants and shopping.

staff and gym … the room size was great

proximity to md live casino cleanliness cordial staff

they have a shuttle that will drop and pick you up no extra charge

important amenities for family which brings to conclusion this location is not for a family with kids

the kids had fun in the pool

i paid for a late check out but the room service people around 11:30a, knocked on my door and i had to inform them to check the status

last time i was there, i used the gym & it was not clean

customer service and room service

the pool closest early by 8

chose because dog friendly and clean, good breakfast

affordable price, breakfast, and a gym. good location, close to shopping centers

nice pool and good breakfast

loved everything about the hotel minus the fact that the pool wasn’t open.

clean pool, good breakfast

staff was professional and pleasant, nice breakfast, nice pool, clean room.

breakfast was ok - lots of choices

staff was very kind and accommodating. pool was nice!

gym was out of order during our stay, we really wanted to workout but the hotel was transferring/

thanks for the amenities, especially the business center, free parking & breakfast, location, and shuttle service

was cold because they didn't know they had a pool

upgrade with painting and a microwave would had been nice like that we did not had to eat cold breakfast

actually, the next morning i found out there was a bar i could have used

comfy beds, 24 hour check in service/airport shuttle, free breakfast

prime rib, funned at the casino, watched games on gigantic screens and had drinks at the sports bar, and ended the night with a ginger ale at david's restaurant and bar while listening to

the shower was excellent. the restaurant and bar were also excellent.

bobby's burger bar has serious issues

at david's restaurant & bar for dinner and drinks after check-in and breakfast after checking out

stayed here for my birthday, the casino is 5 mins away, this place was very clean, it was quite

staff, room, comfort and free laundry and gym equipment

included a fully equipped kitchen with a full size refrigerator

shuttle service to live casino and mall

room size. free laundry room, cleanliness, location

i really like the gym

they should not be allowed in the gym unattended or allowed to

everything was ok. i would advice to improve the kinds of food in breakfast.

pool timing

gym came in handy,very much appreciated

good variety for breakfast, food was fresh.

the pool was dirty. there were leaves everywhere

no indoor pool

i wish they had a real breakfast. the lady at the front desk was extremely helpful .

the staff the size of the room and the breakfast was great...

late check out pleasant staff free breakfast pool

proximity clean and great breakfast

we herd kids running up and down the hallway and stairs our first night so i didn’t sleep well

indoor pool was crowded

extremely classy and very neat. great breakfast and options for gym, etc.

has lots of social perks -- breakfast nook, pool table, bar and lounge area

oh up of kids we’re running on my floor at 2,3 o’clock am for awhile

facility was great for kids

the front desk staff they were amazing and the shuttle personnel where phenomenal we had the best time we parked our car and never had to drive

not provide any information upon check in regarding the facilities such as breakfast, pool or the gym

the breakfast buffet had a large variety including a yogurt bar

gym had nothing to wipe down equipment after using

shuttle free to all close by attractions

bed was very comfortable, staff was friendly and i love the gym.

so bring back the decent hot breakfast bar or reduce your prices to reflect no breakfast included

they all helped with questions, shuttle to mall, humor and asked if we won when we came back

breakfast was good and had the basic items we enjoy (eggs, cereal, waffle maker, etc

i wish i would of gotten the ladies name who was running breakfast saturday morning

got a room for my kids and me for the weekend

had access to the shuttle service and that was an excellent mode of transportation

i loved the pool and fitness center. the entire hotel is very clean and well maintenance.

i love the space, pool, and morning breakfast. my grand daughter loved the pullout couc

we enjoyed the breakfast!spacious rooms with all amenities.

very clean, the indoor pool, great breakfast

pool was too cold for thekids

that the pool wasn't good for swimming

bwi, and all major routes/highways - amazing walk-in the shower - even with covid, the breakfast bar set up was

the location is perfect; just minutes from the casino, the outlet mall, and several restaurants

pool had to be shocked so i couldn’t use the hot tub, the bar wasn’t opened and the shower wasn’t hot

the shuttle service to the casino after hours was a plus as well

only complaint is the wifi is weak. everything else great

dennys in the parking lot as i had traveled all day without food and i checked in after 9

convenient shuttle service to both

friendly staff excellent breakfast clean & quiet

of fruit water available for you to try, there was a dennys literally next door, and the mall and casino were literally right down the street

no room service

the toilet ran all night. pool closed one morning. heater in the room didn't work correctly.

bar is over priced

airport shuttle was free but you had to call

nice pool and exercise area, friendly bar staff

the gym was well equipped, the breakfast was really high quality, including cage free eggs and organic options

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

location was good. we enjoyed breakfast. staff tried to help.

the gym was well equipped, the breakfast was really high quality, including cage free eggs and organic

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

restaurant and bar was delicious and fun

i had a great workout at the gym and had no issues with the staff

customer service from the front desk, waitstaff and the airport shuttle drivers

shuttle problems

big bathrooms and cleanliness. excellent breakfast staff. great gym

i booked room with island kitchen the 3 room m

breakfast lovely

location was in a safe and convenient area and the breakfast isn’t your ordinary hotel food

when the shuttle driver wasn’t coming until 7:00, and we had made arrangements to have the shuttle at 6:00

and the kitchen staff are extremely excellent when it comes to customer service

free shuttle service to bwi airport

great location, nice small bar with restaurant, amazing staff and great shuttle help

great in-house bar and swimming pool

helped me figure out shuttle to the airport for quick turn-around

no indoor pool

pool was open a gym

the fresh breakfast and the pool

breakfast at this property is spectacular

the only hiccup was room service, closed at nine when the menu stated it was open until 11

wifi wasn't free and the coffee maker was great but only had decaf coffee

i was advised that there would be a $30 charge for early check in

its proximity to the airport, combined with the complimentary shuttle service, made our early morning flight a breeze

rooms are spacious and clean amenities are perfect and breakfast is fresh

room service arrived hot and delicious

very convenient for layover flights, the rooms and facilities are super clean and it even has a gym

it was great! room was clean... breakfast was great!! the staff was friendly!

(i understand that that might have been unavoidable), and on the website it said free breakfast but when we went downstairs it said $10 so that was kind of a bummer

shuttle and parking options made travel so much easier

we were able to leave our car on the property so that saved us parking fees at bwi

tight parking lot.

the pool was nice for the kids, but i couldn’t enjoy the hot tub

to many kids at the pool with no parents nothing was was being done about it

letting their kids run wild, being loud in the pool area, unsupervised, inconsiderate

i'd book again without the kids just to sleep all weekend

d older woman in wheelchair) waiting in the

the room service options were very limited

very comfortable, great rate, friendly. like the pool

they were wonderful and the restaurant and bar were open early to late at night

loved everything- the pool, the room, and the staff

beds comfortable. location good. pool area nice

love this hotel free hot breakfast,free parking and free wifi

the staff were friendly, polite and helpful. there was a laundry

left in the refrigerator *small parking area *laundry room was dirty *transitional housing, the children next to my room was up all night *check

need a pool!!!

no parking second night as they had kids party, lots of

pretty place good food gym pool ride back and forth to the airport nice staff all the way for 5 days of your stay restaurant

spacious bedrooms , early check in and spotless rooms. friendly staff were amazing

shuttle was necessary for us

the pool was huge and empty

kids loved the pool

location to the airport with free shuttle

the kids swam and the adults hung out chatting

they kicked our group out of the lobby at 10pm while we were trying to eat after our kids played a long day of softball

they do have a shuttle driver to pick you up from the airport and drop you back off on your check out date

the hotel was great my kids loved the pool and the service was nice

large outdoor pool for the kids

i enjoyed my stay at this hotel/resort. the spa is like heaven on earth.

corner king suite w golf course view

the pool party was great for the kids

it’s beautiful, spa and indoor pool amazing!

the check out time was a lil slow. breakfast should be later

was rushed and did not eat breakfast

breakfast was amazing factor to my stay the understanding and flexibility with the staff is also a

for money, clean rooms, comfortable bed, spacious bathrooms, good breakfast, great location, friendly and helpful staff at front desk

room was on the top floor, last room to stairs and laundry room

the location.. front desk staff was nice and gym ..

i could go the bathroom in peace (which doesn't happen much when you have kids)

facility mostly quiet, guest laundry much appreciated

musics played all through the night and i must have been close to the gym as i could hear people working out

didnt have a great check out experience the clerk wasnt present the shuttle guy didnt come check the lobby for people that may have been waiting inside he picked up

the bed was so comfortable, the bathroom was clean and big, the gym had lots of equipment, and the pool looked awesome (i didn'

we loved the use of laundry washing and drying free for hotel guests

they offer a shuttle to local restaurants and will come back for you later, that was a great feature since we

the lady that handles breakfast was excellent and accommodating with my mom's diabetes.

rooms were excellent, beds comfortable, breakfast good.

swimming pool, fitness and laundry room was both out of order

was there for only a few hours and could not enjoy the gymnasium etc

i like the fact that i had a shuttle to get you

was available at 4:30 am and the shuttle runs all hours if you schedule it when you arrive

place is super nice has laundry also

but we understand it was no big deal just would have been nice coming 8 hours away to let the kids stretch

the room was great. the breakfast was great also. the price was a good deal.

breakfast, hot shower, room size

and didn't let me know what my stay included also the pool area window was infested with ants my kids had to throw away their

the size of the room. suite with full kitchen.

the ventilation system in the lobby and the sheets/blankets have chemical perfumes in them from laundry detergent or dryer sheets

have a small snack bar style bistro where you can buy food

bar in hotel

gym was a long distance away

no pool. this property expanded their gym where the pool used to be.

they offer a great breakfast included in your stay and affordable laundry service as well

the staff is always so pleasant, the rooms are clean and the kitchens are pretty much equipped with everything you need

the pool wasn’t open everybody day

in the entire place however fridge was suppose to make ice it wasn't working the folks above had kids i don't know who was worst the kids or the adults will never stay on the first level ever

kids over us stomp all the time had to call front desk they stomp so bad something fell from our

pricey , pool ok could hear everything from other rooms

shuttle was on time

the location was great right near the airport the shuttle was nice to have since we couldn’t get out

the breakfast was good and it was a nice way to start our family holiday in the washington dc area

shuttle to airport. kitchen facilities, clean, cool closet

didn't arrive until 1am and the shuttle service was there 5mins after i called

shuttle service efficient and quick

very helpful stuff. free airport shuttle in the morning

the staff there was very friendly. the breakfast was very good.

also, there is only 1 shuttle

but the fool and fitness area were out of order

50 charge for room service when eating at the restaurant

in serious need of a quality of life upgrades. such as more reliable wifi and ceiling lights.

but my daughter particularly loved the indoor pool as well

the view from the room was of a roof nearby. the wifi was very slow

friendly and accommodating staff at the front desk and with kitchen/housekeeping staff, daily breakfast was great, good tasting coffee

ran out of some food during a busy time at the free breakfast.

friendly staff, great breakfast, comfortable room

the pool, hot tub

breakfast could have offered eggs or a quick breakfast sandwich with eggs included.

close to the airport, shuttle, free parking, and good breakfast.

great experience with excellent breakfast options.

love the bed and pool

also their shuttle service to airport and rail station are excellent

the hotel was beautiful and friendly!! breakfast is very good too

pool was only open a few hours each evening.

room service woke me up at 8 am

liked the free parking along with the free water/combo drink offered in the lobby

very convenient, in- and out access

beautiful hotel, clean, and a small pool for my daughter

full buffet breakfast included

early check in

didn't get to try the pool because of their hours.

the building is beautiful and the breakfast area is awesome

contenital water and breakfast wasn't of good quality and the swimming pool needs to be

the adults didn't swim, but the kids did

was extremely disappointing calling down for room service and being told that the staff no longer brings things to the room ie towels, water,

bed was comfortable and room service was available.

no free breakfast, bar closes early, live entertainment only on fridays

very quite, it had those led signs inside the rooms that tells the staff to do not disturb or room service was needed

wifi wasn't free--you had to join rewards and it was complicated to do

the 2 ladies at the bar and shayla at reception were all so warm and

breakfast was amazing, and we were able to get late check out, being reward members

gym n breakfast

i appreciate the fact that i was given room service the day after check in

absolutely no kitchenette, microwave was not working. old building.ac was ok.

i had booked the spa king room suite, and when i arrived, i was basically asked if i would take a a queen double

breakfast was not that great for a health conscious adult but i am sure children and kids at heart would love the carb buffet

breakfast is amazing. loved the pool.

the children were disappointed that the pool was closed.

no shuttle service

but what i loved most was the breakfast

with a checkers fast food place, a dunkin donuts, and the hotel restaurant called 9-5; where your breakfast is served

in the gym, only 1 machine is plugged in

the restaurant, convenience stores and the casino weren't to far away as well.