i really appreciate the location, the breakfast, and my room accommodations

but what i loved most was the breakfast

the breakfast was good. the location is the closest to a train station with the lowest rate.

broken on the floor and the bathtub wasn't too clean and only one treadmill worked inside the gym

our room had a used bar of soap in the shower when we arrived and wet towels folded like they were new

the bed was not comfortable, the staff was not accommodating, the gym area was broken, and the hotel doesn't have

location a few miles to the airport/eateries by the hotel, free airport shuttle, excellent staff, great breakfast, and accommodating

listing price said included breakfast and gym usage

convenient shuttle to and from the airport

although they serve breakfast, we were not able to try it as we had to catch a shuttle at 5:30 am

location, availability of room, breakfast

the breakfast was decent, with several options, though the food was bland and overcooked

also was glad i rented a car because i had a 6 am flight and needed to be at the airport by 4 but shuttle does not run until

did not have eggs for breakfast

the staff, cleanliness, breakfast, facilities

everything was great ud83dudc4d the pool in the hot tub was wonderful. the room set up was nice.

the pool was open

there also was a work out room & a indoor swimming pool

we were shuttled to and from the new guinness brewery, which was also fantastic

the staffs were very nice and helpful. the shuttle from and to the airport is a plus.

large indoor pool that my son loved

we missed the buffet breakfast. shuttle does not start until 4 am.

we liked the shuttle service. the room was nice as well.

water in the swimming pool could have been a lot warmer

the breakfast was very good and the dinning attendant was quick at refilling anything that ran short

the staff there was very friendly. the breakfast was very good.

location, breakfast, cleanliness, were wonderful

also, there is only 1 shuttle

only 1 bar of soap was provided, so we had to move it from sink to shower

the breakfast was delicious!!!

it was very clean, great breakfast

the shuttle was not there when it was supposed to be

shuttle to airport. kitchen facilities, clean, cool closet

my grandkids loved the outdoor pool

was able to access the laundry facility and the fitness center

staff was super friendly. poolwas small but my kids had fun. room was clean.

love that there is a bbq and a pool! was very relaxing.

kitchen

were filthy no vacuum, elevator had sticky stuff all in the floors which was left there awhile, kids were playing in hallways, some hanging out every night in the parking g lot that's not safe

having a kitchenette saved us money, and the breakfast was great

free hotel shuttle service available 24/7 to take guests to and from airport, trains, restaurants, etc

kitchen setup was a bonus it i didn't use it this time

the size of the room. suite with full kitchen.

and didn't let me know what my stay included also the pool area window was infested with ants my kids had to throw away their

kids were ready to swim and i get there and pay to find out the pool is out of order i then asked

laundry took quarters but there’s no change machine and front desk didn’t have quarters

the staff were great. breakfast was good. nice clean rooms. laundry available.

swimming pool, fitness and laundry room was both out of order

thin towels not fully operational for ice or gym

laundry facilities not operating.

pool, airport shuttle

the hot breakfast had a nice variety and was very tasty both days and we were able to linger a little past

clean, comfortable, prompt shuttle and excellent breakfast

the lady that handles breakfast was excellent and accommodating with my mom's diabetes.

staff helpful especially with explaining shuttle services

the kids swam and the adults hung out chatting

shuttle service to airport

in hold for 20 minutes to get a return shuttle and still didn’t get to speak to a front desk

they do have a shuttle driver to pick you up from the airport and drop you back off on your check out date

overall staff courtesy and the shuttle drivers.

the bar was cool

the patio, pool and gym are very nice

the free shuttle was a godsend

even on teh 4th floor it sounded like laundry machines running off and on with tennis shoes in

pool and gym seemed inviting

room was clean and nice. bar was open.

entire staff even the shuttle drivers were helpful friendly and sweet, amazing service all around i will definitely be a

i was especially appreciative of the shuttle service

was no breakfast offered, the laundry machines were pay as you go and they didn’t all work

quick and effecient shuttle services with friendly drivers

gym was closed

the breakfast was cold

i didn't use the pool or the excercise room so i'm not able to say anything about those features

shuttle service, location, helpful staff

love this hotel free hot breakfast,free parking and free wifi

liked the shuttle to the airport, friendly staff at bar and restaurants

desk staff were particularly cheerful and welcoming; airport shuttle was always on time; great location; safe and

i called the lobby and asked to have one brought to our room and room service stated that it would be a $15 charge to borrow a microwave

the room service options were very limited

liked the shuttle to the airport, friendly staff at bar and restaurants

great breakfast, friendly staff, clean rooms!

asked if i could do a late check out

the room was nice, the pool area was good and the breakfast was very nice

i'd book again without the kids just to sleep all weekend

everything including shuttle service to the airport.

facilities, bed, wifi, etc

check-in, even easier check-out, free wifi, free breakfast, free parking, very pleasant staff, and the perfect location - just 5 mins-

there was no complimentary breakfast.

personally, having such friendly staff at the hotel, made my experience with my kids really nice

the breakfast options were limited to what the kids could pick out

of cleanliness in the bathroom next to the gym, lack of towels for use in the gym, stains on the carpet

clean, well-maintained, well-lit room, plenty of parking, comfortable bed, and gym was great

wifi was good and there was laundry machines which i am was glad see there

guest laundry, water refill, breakfast

great shuttle service to and from the airport. reasonable rate for extended stay parking.

location. price. shuttle!

the cleanness, the staff, i had a roll in shower, the kitchen.

the bartender was the cook, so he had to leave the bar to go back to the kitchen

staff were friendly and helpful, room was comfortable. shuttle bus.

breakfast lovely

helped me figure out shuttle to the airport for quick turn-around

great in-house bar and swimming pool

the gym was clean and cold during the hot temperature.

great location, nice small bar with restaurant, amazing staff and great shuttle help

desk was able to let us do an early check in

room service finished very early and choice of snacks was limited

it was very clean and quiet. the breakfast was a a plus. something for everyone.

wish would give wifi when check in so not have to call back down to front desk

convenience. free breakfast

service, breakfast

i thought the breakfast was good and the staff was extremely friendly.

was told shuttle would be there in 20 min

everything from the room to the pool to the customer service and the breakfast

room breakfast pool

are not friendly and i ask gym open it’s locked and i ask swim pool irs very dirty and i lost my cell phone charger and

the location was really close to shopping. and the temperature of the pool was amazing

in the pool other than that that's it but the pool was closed for the week that we were there so that was

man who was working the desk when we checked in and the man who drove the shuttle to the airport were both some of the friendliest, most helpful, and kindest people we have

pool and staff was very pleasant

pool was empty

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

location was good. we enjoyed breakfast. staff tried to help.

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

the gym was well equipped, the breakfast was really high quality, including cage free eggs and organic

a group of unsupervised kids ate pizza in the pool area and spit up in the pool 30 min later

staff comfortable bed great breakfast and a shuttle that picked me up at airport after midnight

room was well appointed and comfortable. gym area was great.

good gym large rooms comfortable bed

the room was extremely comfortable, and the restaurant and bar was great.

room service menu in room tried to ring room service, line was always busy so i called guest

price and the gym

we loved the pool/hot tub!

nice to have restaurant and bar on site

airport shuttle was free but you had to call

breakfast was good. a nice selection to choose from.

the entire hotel was very clean. breakfast had variety.

the breakfast was the best

the cleanliness, professionalism and breakfast was amazing.

enjoyed everything the breakfast bar is great

close to casino and mall

good location near the airport. attached restaurant. airport shuttle.

enough to help me sign up for an ihg account and i was able to get enough sleep by requesting a late check out

dennys in the parking lot as i had traveled all day without food and i checked in after 9

shuttle

very clean, the indoor pool, great breakfast

liked that you had to reserve pool times

shuttle took me to the casino and amtrak station

it offered an indoor pool and allowed my family 2 adults and 4 children to stay in one suite

i love the space, pool, and morning breakfast. my grand daughter loved the pullout couc

like the cleanliness, the free shuttle to the casino, and the professional way the people at the desk treated us

bwi, and all major routes/highways - amazing walk-in the shower - even with covid, the breakfast bar set up was

in lobby bar

room was clean. tyerell and robert were great. check in was smooth and shuttle was convenient.

i do wish the pool was heated a bit

to off-peak stay - pool and bar in lounge wasn't open

full kitchen

were a little early staying there as their coffee shop and bar weren’t open yet so no refreshments available

new, modern, lobby smells great. pool was great, plenty of seating

they did mention a coffee bar in the works and i imagine there will be more options coming to the neighborhood in the near

very clean and comfortable. also very quiet. kitchen was everything i needed for my stay.

cleanliness, the way candlewood suites looked and its close to arundel mills mall, maryland live casino, restaurants and food stores

free laundry and workout facilities were super helpful

off main area of casino but great place with nice rooms

stayed here for my birthday, the casino is 5 mins away, this place was very clean, it was quite

very clean room, good breakfast, excellent staff!

breakfast was terrific.

and why have a pool if it's

pool was closed

the pool doesn't work

there is a shuttle that takes you to the mall, casino, airport and back to your hotel

the hotel's meals are healthy, breakfast is rich

there is a pool and gym and outdoor bbq patio too

kids and i were not too happy about the pool heating system not working that's the reason why i book there and also because u guys had the

breakfast was good and had the basic items we enjoy (eggs, cereal, waffle maker, etc

have stayed there twice for multiple days and tremendous trouble getting room service

there was free shuttle to the casino

and mostly the no pet fee

drinks at bar were very good

the bar doesn t open until 5

the pool wasn’t open ( but the weather had been bad the day before check in)

but it’s nice option if you want to feel outside, i like that it had it & it overlooked the pool

location and free shuttle

restaurant, bar and pool were closed

pool, restaurant and free breakfast. the staff was very friendly and helpful.

kitchen rooms to make you feel right at home

i love the breakfast​ and i also appreciated the dinner and the indoor pool.

liked the kitchen in the room and the daily breakfast. near casino.

bar was nice, good selection of drinks and good service

i love that there's a courtyard in between the bar and pool

pool closed

pool and fitness areas are great as well

it was clean! my favorite part was the cleanliness of the pool

gym facilities we're excellent

the buffet at breakfast was mediocre.

breakfast style buffet was very enjoyable

facility pool and gym where smaller than i thought it would be

a little loud with all of the kids that checked in, but overall a pleasant stay.

it was frustrating as the kids were tired

good location, indoor pool, 24hr gym, chupa lollipops galore (kids loved it)

comfortable room and bed. good breakfast.

pool was dirty

room was big and immaculate. breakfast was best i ever had in a hotel.

especially the breakfast lady

the size of the rooms and the full kitchen and living room- like area where amazing

bar had very few menu items in stock

keeping didnt clean our room when toldthe breakfast bar didn

do not try to eat or drink in the hotel bar/restaurant

bar and grill sells drinks and starbucks

bar was closed also maybe because of covid but not having even ala-cart breakfast or coffee was a

bobby's burger bar has serious issues

at david's restaurant & bar for dinner and drinks after check-in and breakfast after checking out

prime rib, funned at the casino, watched games on gigantic screens and had drinks at the sports bar, and ended the night with a ginger ale at david's restaurant and bar while listening to

the shower was excellent. the restaurant and bar were also excellent.

and breakfast were great

linda was an excellent host and the breakfast was great

house, excellent breakfasts, great location close to everything but on a quiet street, knowledgeable and friendly

breakfast was delicious, fresh, and well prepared

were served breakfast as is customary to guest which was wonderful

booked the room for our anniversary and requested an early check in

great room with amazing view of the inner harbor. my family loved the indoor pool!

i was so tired of waiting to see if i could get early check in that around 3 pm i had to upgrade to get into a room which resulted in even higher

but the pool and hot tub was great and the bed comfortable

bar staff at after party for wedding was top notch

they could use more than 1 waffle maker at breakfast. the waffle station gets very backed up.

the gym is not 24 hours. the staff are not the friendliest, although some are excellent.

- mac gym next door is great, though i wish the hours were longer

this hotel was very ckean and the breakfast was good.

thought the variety and flavor of breakfast was great seating was a issue but people moved in and out

clean ness thru out the hotel, and the rooms, free shuttle, restaurant beside it. breakfast

clean, staff were nice and the room was really big, working sauna was a big plus and the airport shuttle

love the location, the pool sauna and gym not bad for a small stay cation.

i loved how clean the room was and the hotel, breakfast was good and the pool was great!

you are lead to believe that the bar and restaurant is part of the hotel but in actual fact it is a public pub that is across the

the room service meal was very generous. the view of the ballpark was awesome.

no room service

cleanliness and swimming pool. very courteous staff

breakfast and location were perfect

room service was over-priced, but that's pretty common.

friendly staff, nice room, comfy bed, excellent gym. great location

and maybe they could work on the gym equipment a little bit more

going to breakfast we took advantage of the gym

parking was $30 per night. breakfast buffet was $22 and not that great.

the pool bar & grill open until 10pm the location was convenient

nice gym and incredible pizza from lobby restaurant

the lobby and bar is awesome!

gym was aweful

early check in. parking. size of room. comfortable bed.

a bar and restaurants are near by and inside

shane goes for the room service, which comes from the same restaurant

the view from the room was incredible. staffs was friendly and a bar at the lobby.

spent $60 on room service for dinner and couldn t get the food made right

nice on site bar and restaurant

however the room service/restaurant staff were friendly, helpful and professional

was given 2 complimentary tickets to the breakfast buffet to use, but the buffet was not open the next day

breakfast

loved the frirndly staff snf the very early check in and late check out

no breakfast available due to covid.

the breakfast was not a good varietywe had bread and coffee and yogurt

also the customer service of everyone from the bell hop, to the front desk, room service and in room dining were impeccable

couldn't cancel my spa booking

every call i made, whether it was to room service or valet, everyone knew my name and sincerely wanted to help make things easier for us

great location, large clean room & bathroom, lovely amenities - pool is awesome.

the pool was great on a nice summer day

think the wine selection at the bar could improve

i loved the the restaurant bar atmosphere

a lot of kids in lobby playing

fact that there were no complimentary water bottles in room and the fact that the restaurant bar in the hotel was only open very limited hours

ashley at the bar gave great recommendations about fun things to do in baltimore

crying kids in the morning lol and a couple fighting that was terrible

my kids some good dinner

the tub was so stained and rusted that my kids refused to bathe

this was not the hotel’s fault, but there must have been at least 5 kids, of various ages, in the next room

with the property, except for i picked the wrong time to stay because it was extremely a lot of kids running around the property and they were loud

17

location of hotel, room cleanliness, early check in

tv didnt work, sent a repair man to our room. had it up and running for the kids in 15 min

i wish the pool was bigger and everything worked

staff at the bar was great

small tube of lotion and bar of soap

the pool and gym was closed due to covid..

also no gym on site was a huge detriment

noisy street. loud cars racing at night. only.one person allowed in the gym at a time.

didn't work , no fan in bathroom so the shots linger longer, one elevator didn't work for us , wifi didn't work for us and approached front desk which they replied call us from your

upgrading the wifi and add other streaming services to the tv

the breakfast was great

i called room service

it was an opened bar soap that was clearly used

it had a pool and a bar with food

room service for towels was very prompt

more from the bar and grill

the worst part of it all is that after flying for 10 hours with 4 kids and 12 pieces of luggage none of the staff decided to help us with the luggage and they choose

full access to gym with a pool is great

love the breakfast

early check in would have been an extra $50 charge even though our room was ready when we arrived

i like the breakfast and the staff at the front desk and the room

early check in and the staff was nice.

no towels … outside the room in the hallway there was a pile of dirty towels (like 200+) as if laundry wasn’t done on property in a while

were spacious and clean, staff was friendly and helpful and even accommodated an early check in

wash was empty and they gave me a bar of irish soap instead

there is also no bar yet it’s advertised as having one

breakfast bar was literally some breakfast items on the bar of their upcoming restaurant

only issue was that the a/c was out in the bar area

the bar closed early

shuttle was very responsive

i live in the area, but was taking a couple days to myself from my husband and kids as a birthday gift

the shuttle drivers are very friendly, punctual, and professional

the kids had fun in the pool

and bar were beautiful

everything bout dis hotel every time i return to my home town of baltimore i will stay here the bar was so wonderful the bartender nicole was super nice i don't no the names of the front desk

great breakfast

the gym has updated equipment and clean

it had some gym equipment

spacious rooms, full kitchen and living room

we checked in last and it took almost an hour to get bedding we we could put our kids to bed

the staff especially jasmine thank you for accommodating us on my wife's birthday with an early check in and room 1107 kudos

no air vent in the bathroom, no tub just shower, need a tub with kids, indoor pool

free breakfast and rooms were fantastic!

location, excellent breakfast and the beds and rooms were spacious and comfortable

hotel staff was very attentive and joy was able to arrange an early check in time for me

breakfast was amazing, and the coffee was delicious

room was clean. breakfast was good. gym was nice.

clean quite swimming pool was great

some gym equipment could be serviced.

they come around before the show while you’re eating dinner to do magic tricks for the kids

was on the 18th floor, so when the sky bar was open it was very very loud, rather a bit hard to get to sleep

the kids and i felt comfortable and safe during our stay

loved the historic building; the room was spacious and clean, and gym was very good too

we had a bit of extra space, too, so i could get up and enjoy a cup of coffee in quiet while the kids slept

large rooms, great breakfast, friendly staff, clean, quiet, character

they shud have pancakes , waffles for the kids

fire alarm went off and i had to run down 11 flights of stairs with 3 kids

was ok and what they had was good so i can’t complain it was something to eat for me and kids

the cost of the breakfast was outrageous.

gorgeous hotel in historic building at the pier, so comfortable, gorgeous pool area

came for the whisky bar but it was closed to the public for a private party

great pool! awesome location! friendly staff!

i didn’t like, access to the pool, gym, outside bar, you have to walked through the food area to those location

no room service

restaurant and bar on site

it states room service but there wasn't

2 tvs in room, ideal for kids

glasses in room, no in-room coffee, no mini bar, beverages are not cold at front desk store, no room service, limited menu and hours for restaurant

not enough seating for breakfast. we took ours back to our room.

small 39 rooms...quiet and good free breakfast. great location on the water.

the breakfast is excellent

the water views and exceptionally friendly staff ! breakfast was also beautiful

the breakfast could have been a bit more substantial.

the pool was very small...

pool

just wished the pool was open but they can't control that

everything it was so nice clean friendly and my kids love it

is more family oriented; as such, we were unable to use the pool area because of the number of kids using it

also, their shuttle service is awesome

the bar wasn't open all day

i’m in maryland from the welcoming staff , the location, the cleanliness and the scenery and bar is

they have an airport shuttle, and the shuttle will take you to surrounding businesses within a 5-mile radius

we use the pool, which was great, and i also use the gym

the suite withe the high ceilings and the full complete kitchen.

got early check in great bed

kids slept on pull out sofa which i was expecting to be a full but was really a twin so keep that

& helpful staff, full breakfast, refreshments happy hour on specific days, fitness room & laundry facilities, beautiful historic architecture, super high ceilings

clean, decent gym, coffee, and free breakfast

use wifi, hotel was in a dead zone, the busniess center was just 1 computer and lastly the valet on

the gym is very small and not much equipment

bathroom was satisfactory as were the gym facilities

gym was clean and had the essentials

access to the gym is restricted and you need to go to reception each time you need to use it

also a room service would be great

visitors as well and no children running were around was really refreshing, as much as i like kids and have

the laundry room was great too

breakfast was exceptional

kids loved this hotel more than any other. great friendly, personal service.

housekeeping was rushing us out at 930 mon and we had late check out

the lobby area was well outfitted with seating for adults and games for kids and families

was attentive and friendly, the rooms were clean and comfortable and the topside restaurant and bar was delicious

the top floor of the hotel has a great bar restaurant with spectacular view of the city

the bar on the rooftop was excellent

the gym room was well maintained

less than 15 minutes from arundel mills mall and maryland live casino

we loved the location, the breakfast,and the overall comfort!

the gym needed to be bigger with more options

breakfast variety was also good and it was free

perfect spa, very tasty food, recommend to take benedict eggs with maryland ham - super tasty

hotel has a free bar with a variety of different drinks and a big assortment of table games

loved everything. bar none - best hotel we have ever stayed - worldwide! loved the staff ❤️

was friendly, room was clean and comfortable, breakfast was well stock and attended

indoor pool

contenital water and breakfast wasn't of good quality and the swimming pool needs to be

the building is beautiful and the breakfast area is awesome

clean, staff, solitude, breakfast