the kids were upset that the pool was taken out

the hotel itself is a micro-community of sorts, as it includes a fitness room, provides room service, has a snack bar, and has a good on premises restaurant

right there and then that this hotel customer service was non existent but for the sake of my kids we stayed why be a manager and you cannot do anything

across street from metro to dc. clean rooms and nice gym

the room service food was delicious (steakhouse burger and asian chili wings)

comfortable room, very spacious, good parking, nice gym, good location, comfy bed

room was smaller than it was supposed to be, my kids had to sleep in the floor.

the gym was huge and had all the weights in there

gym

seems kind of dangerous for me with two kids by myself

location good. bed comfortable. staff nice. happy hour at bar great.

the bar - was poorly staffed

some of gym equipment was in need of repair

he looked (manager) angry and annoyed while our waiter looked embarrassed

the late check out. the decor was beautiful

clean and comfortable. the amenitities like the gym made it a great stay away from home

the balcony was a great addition. the. gym was amazing

free wifi& gym&apples

gym was a long distance away

no free breakfast only one bar of soap towel look old

nice location. the bar was nice.

it states free parking, free wifi

very clean. restaurant and bar right on site.

room service was

no wifi hotel leaking water smelled in hallway

staff were extremely helpful, the room was immaculate and very comfortable, and the gym was excellent and very clean as well

restaurant and bar was great.

didn t have the breakfast

great beds, good food in the rest, excellent coffee in the small cafeteria, nice and airy gym

good gym.

i used the gym but didn’t get a chance to utilize the pool

gym- breakfast

good gym with weights, yoga mats, treadmills etc

the pool and hot tub

there was a bar and restaurant on site

good value, good breakfast

breakfast was not great. limited options. i don't like breakfast sandwiches.

pool closed to early. breakfast could be better.

front desk staff great. room great. breakfast was very good.

friendly and accommodating staff at the front desk and with kitchen/housekeeping staff, daily breakfast was great, good tasting coffee

no shuttle from airport.

ter the front desk attendant had made a very convincing

room service was great.

small bathroom dirty pool

shuttle took us to metro and it was a breeze to get into city

the only thing i wish would've been better to make this a 5 star is - ensuring their laundry rooms are clean, laundry room on my floor had 2 bars of soap inside and then the drawers in

was rushed and did not eat breakfast

the location & breakfast is great!

for money, clean rooms, comfortable bed, spacious bathrooms, good breakfast, great location, friendly and helpful staff at front desk

room was on the top floor, last room to stairs and laundry room

there is a pool, a gym, and a complimentary laundry

breakfast that was quickly restocked as needed, nice clean pool facilities, access to laundry and gym, clean room that was nice and big with everything working great

the gym was great and i had a wonderful checkin experience

i loved the rooms. i enjoyed the pool and breakfast in the morning

was able to wash clothes in a designated laundry area and buy small batch of detergent at front desk

enjoyable atmospheric palatable fare (albeit shopping mall) and gym within complex/easy walking distance

the swimming pool was clean also, towels were obtained

gym was a standard cardio setup with a few barbells

small gym and laundry room were useful as we were staying for 2 weeks

laundry room hours could be expanded

we travel often for kids sports and this made our travel so much more comfortable

breakfast, cleanliness, location, patio and the gym

too many kids running and slamming doors. complained to front desk who took care of the problem

the free breakfast had a variety of hot and cold delicious breakfast options

early check in and breakfast

breakfast and the bar staff were excellent

there is a 24 hour gym and a pool for the hot summer days

liked pool, gym, and location to metro

friendly, welcoming staff, the bar was lovely

staff went above and beyond to provide an early check in and even provided a quiet area for me to work until my room was ready

i ordered room service, the food was nasty and cold

oh and the steak egg breakfast

location was good. bed was comfortable. it had a open bar in the evening .

wifi

complimentary breakfast , and 16 dollars for breakfast buffet, which was equivalent to complimentary breakfast

breakfast and the 24 hour gym

great breakfast. 2 free drinks & snacks in the late afternoon.

the happy hour free drinks and the breakfast buffet

had hoped the pool was more heated but it was not warm enough to enjoy in march

the free breakfast n happy hour, n the pool for the kids.

the coffee bar didn't stay open very long and short staff during breakfast time.

needs better selection at the bar drinks, and food.

covid, there was no bar or food

it was 3 am, my husband, my kids, and i were tired, and i received nothing but attitude, and nonchalant behavior

lobby was great, things to do with kids. restaurant availabile

breakfast was nice

nice attractive room, good breakfast, convenient location for our needs.

laundry facilities not clean, carpet in room could use a cleaning

utility cart full of junk kept in the hallway, outside of the laundry room, on first floor

breakfast

delicious breakfast in mornings

did not have time for breakfast

up and down the elevator to heat up our food and beverages; hallway floors were not vacuumed; no laundry facility; for the price- no breakfast included

finally, no laundry services

it has a nice size gym

small but adequate fitness center

nice lobby, decent fitness center, plenty of parking and it's complimentary

the cooked to order breakfast was very good but the menus provided never mentioned a kids selections although they were available

were a lot kids there

were a lot kids there

but manager was rude telling me they not opening the pool till 9am and i got a paper that said 6am-10pm my children was soo sad because we was leaving

hotel also boasts a swimming inside pool, perfect for some fun-filled water activities with the kids

the full kitchen with gorgeous appliances, even a dishwasher

gym was fine

cable tv didn’t work, kind of loud in hallway due to all the kids running around.

the gym was nice too

- there is a wonderful gym, spa and swimming pool

the tv's and breakfast

price of pet fee

location, staff, gym

gym

the staff were very friendly, breakfast as good and a lot to choose from

i also liked the kitchen where we made lunch and stored beverages

am disabled and the pool lift broke not one but twice never seen a maid

residence inn was very clean, i really enjoyed the ability to be able to cook breakfast

the website it shows a picture of a pool nowhere on the website to tell me the pool was closed

top quality! quiet, great breakfast, excellent location. comfortable.

easy access and good parking.

i couldn t access the wifi.

excellent seafood, full service bar and great wait staff

walls were filthy as was carpet and the towel bar fell off

i wish they had more parking that was closer to the hotel front door.

breakfast to be open a little longer.

breakfast could have had more traditional options

breakfast left a lot to be desired. the eggs were flaky and the biscuits were hard.

didn’t get the chance to try breakfast..

the property was immaculate and beautiful inside. the breakfast was excellent.

room service was beyond amazing, would have ordered it sooner if i had only known how good it

no food or bar or coffee available for guests

the load kids in the room next to us....even though the hotel wasn't very busy.

friendly staff, location is great, restaurant food was very good, room service excellent,

bar area was very skow

, complementary breakfast, round the clock coffee, close to scores of restaurants and metro line- very

served a hot breakfast and although very full it was well attended and staff saw guest had food choices

breakfast should be till 1030 am

staff were very cooperative, we needed an early check in since my flight landed on the morning and they helped us arrange

everything was clean, smells good and the breakfast was great.

gym in the parking lot

late check out on new years

rooms are clean and nice, also small pool in the hotel was a good fun for kids

the pool had not been used for years which was a huge disappointment to all the kids

gym was a bit small and with not much equipment.

the service in the restaurant and bar were excellent

one of the main features of the hotel is the rooftop pool

very quiet, clean and friendly location. we definitely loved the pool in the ph..

free shuttle provided at request

i was happy with the gym facilities i went there during my stay to workout, room is very comfortable and clean easy to

under the assumption the hotel i was staying at had a place to sit outside with a fire pit and a bar like the pictures showed on the website

no bar on fridays

hotel is located in the center of a recreation area with really nice restaurants, activities for kids in the lake and lots of shops including a target

go out for breakfast/lunch/dinner on foot and there was a playground across the lake for our kids to

it also has it’s on nice lounge and bar on the second floor

kids lived the indoor pool and that it was a lot of stores for them to get snacks from within

breakfast was amazing, with an excellent variety of hot and cold food in buffet style

kids running through hallways all night yelling running & knocking on doors.

fills up fast, have to get in early, no free breakfast - bar closes early or sometimes not at all- live entertainment only on

selfs my cousin stay here and referred this hotel to me and i ask about breakfast the lady said kids eat free with my purchase which was wired to me cause i m pregnant i planned to buy

ofessional, personable and go out of their way to resolve issues promptly) i love the corella bar where i bump into my neighbors and restaurant/lounge area, expansive with or without privacy

the gym is amazing

easy to find. clean property. professional staff members. nice gym set up too.

the room was nice/clean and the gym was extraordinary

amazing gym, might come back just for that

not for couples with kids

there were alot of kids staying at the hotel.it was quite noisy in the daytime.

the wifi was very slow

the wifi was slow and unreliable

we can early check in at 14;00.

their bar was closed!

nice gym, wifi worked great, easy check in and breakfast to go was sufficient

gym is fresh renovated and all machines brandnew

room service that takes over an hour and you need to call multiple times

the waitresses in the bar and the dining lounge we're very attentive and friendly

so nice to have an efficiency kitchen, which had everything we needed

lastly, the breakfast set-up was probably the best i’ve ever seen offered at a hotel

better breakfast than anticipated due to corona. fresh and plentiful.

property (personnel; breakfast variety & quality; bed, furniture, bathroom & linens, excellent kitchen, soundproofing, climate control; superb

cleanliness of the rooms and spaciousness. great breakfast buffet included.

the staff the convience of everything and the kids like the indoor pool

leaking all over the carpet so anytime i walked past the window the carpet was wet and cold, the spa tub was not clean and neither was the shower i had to purchase bleach and clean it

downstairs and wait 15 more minutes for a resolution, and to finally be able to put my exhausted kids to bed

pool area cold ( not heated ) phone in room didn’t work, door kept “ sticking “ had to

in the first room we were given, the furniture was damaged; drawers were askew; door on kitchen cabinet was askew

first night we stayed if was pretty good we were tired so we were grateful for the restraunt and bar in the hotel great service the first night

parking easy and clean room; enjoyed bar & restaurant

room service

had to park on the 5th floor of the parking garage

great staff nice gym

setting was beautiful. excellent fitness room and pool. on the weekend it was almost empty

grounds, nice gardens, loved the outdoor seating at the bar and grill

friendly helpful staff. nicely served bar snacks and food

room service

i appreciate the affordable laundry

kids loved the pool

the ice machines were down so my husband had to grab ice from the bar downstairs.

surrounding poly cultural cuisine, free parking and hot breakfast choices, pool, business and laundry, supportive staffing and a remarkable

breakfast not up to standard early check in optin not honored

the breakfast was very good and the breakfast area was very clean

laundry facility was a bonus however had to wait sometimes as not all machines were functional

laundry service very expensive

housecleaning would heap laundry & carts in hall & we

lighting in back of parking garage was non-existent

the hotel provided plenty of free parking which was convenient

outside back parking area not kept clean

don't have any issues but room service dropped the ball terribly this time

never stayed at a hotel that had an actual lifeguard at their pool

pool didn't open till 3 pm

the breakfast is also, incredible

the property has all the facilities we needed, kitchen, laundry, free hot breakfast etc.

didn't really dislike anything but could of have a choice of meats for breakfast.

staff was professional and pleasant, nice breakfast, nice pool, clean room.

the pool was outdoors and unavailable

the guest laundry facility is very considerate to guests staying for a few days or a week, especially in

i was given new laundry at my request

00 to stay in a hotel where i wasn't relaxed and nothing could be done to quiet the kids

also we were bummed to find out the pool wasn't available to use

the pool looked great

it was quiet. lots of food options close by. really nice outdoor pool.

pool

affordable price, breakfast, and a gym. good location, close to shopping centers

gym is new, modern, clean. but you could use a few more cardio machines.

lovely welcoming foyer & well equipped gym

the gym was nice and clean

all around great hotel including location to campus, clean, nice rooms, good bar and restaurant

and bar options not available

pool was a little green

central location around lots of restaurants and indoor pool was a plus

breakfast lady was not very friendly, but the desk staff were great both evening and morning

i love the breakfast and the soaps in the bathroom the microwave as well

the gym room was nice and good ,okay to workout with the basic types of exercise

outdoor pool was great for my kids

pool hours too short

good check in. pool was nice. close to metro.

restaurant and bar are closed too

the pool was pretty dirty, with leaves, insects, and a dirty floor, so sadly i didn't use it.

interesting for the kids to walk around an american campus, even if the students weren't there

the kids enjoyed the pool, which was a huge plus

lobby of the hotel (not bad, but i wish for a more healthy option for breakfast, especially for kids)

staff/concierge to assist with luggage or carry food/drinks to the room, unless one accepts room service

the pool is fantastic and the gym is great, too

laundry, pool year round, breakfast, parking, low charge for incidentals, very kind, loving

we liked the staff who were so helpful, enjoyed the late check out

free laundry, free breakfast, free pool, late check out, free 24/7 coffee.

the gym was accessible to all

the kids loved it

the fantastic breakfast. a fridge & microwave in my room. no nasty carpet

nothing to cook whereas they said there was a kitchen

they close the pool earlier and didn’t open it on monday and is what the kids are looking for when you go on vacation

the extra amenities:pool, gym and laundry supplies or poster directions

it's impossible to get an extra towel or a laundry bag

clean great scenery and breakfast on sunday awesome

wifi was wacky,

or 6am kids playing in the hallway throwing a ball against the walls

breakfast was nice and hot. the waiters were excellent as well.

the lobby bar was fantastic!! excellent food and service!

full kitchen

much no effect on the air in the room--the room was warm, humid, and smelled like warm, damp laundry (also one of the kitchen cabinets was off the hinge and didn't close properly)

kitchen area

that the laundry detergent machine was out of order.

cheap kitchenette

room really nice with full kitchen including full size fridge with freezer.

pool out of order, not enough towels for 3 people in the room

the kitchen

kitchen was convenient. room was spacious. loved the shower.

the breakfast!

not a working hot tub, most in room tubs wouldn’t hold water, laundry facilities were half working, elevator was painfully slow, rooms were sub par for the price

pool needs to be updated.

pool, fitness room and laundry great

pool, fitness room and laundry great

the hot tub water was yelling like urine, and the indoor pool had

was told there would be a coffee grab and go bar in the morning but there was not

room is clean, love the easy access to courtyard and pool. great location too.

gym equipment was old and broken machines they only clean rooms every 4 days breakfast was horrible

no microwave in the room and pool still closed

the downside, while the rooms were generally very clean, some of the upholstery and carpeting in our living room had stains; and the hvac system over the two rooms didn't provide enough

breakfast nice location good value foe money you can add 1 more laundry

add more laundry mcs

ice machine and laundry was working as designed

were being completed so the laundry room was not available and my length of stay there was for almost a week, however there

pool was clean

free breakfast as

breakfast menu needs to have more protein based varieties eg eggs,

the indoor pool was cold.

gym to old and the pool the time is too limited,so i want to use both at night time went i come

clerk was very friendly, the breakfast was very delicious and my room was excellent

the thing i have to rave about the most is the breakfast

didnt like the amenities provided, no pool, tiny gym, bo continental breakfast as falsely advertised and the staff was nit very helpful

the gym

breakfast accommodation

gym and complimentary breakfast.

friendliness of staff pool

the room service.

free coffee parking break fast and so on my children love it more than double tree by hilton just name

a pool and it was clean and it had extra sink in the room other then bathroom and microwave and a

laundry system

we enjoyed the clean room and pool along with a good breakfast

the breakfast wasnt that great

room, staff and breakfast was outstanding had to leave earlier than expected and staff was very accommodating will

location, good breakfast, traveling for work and there a lot of clothing storage

water cooler in gym was empty, did find a water fountain in the hall with filtered water

would’ve also appreciated a full-fat yogurt option for kids

rented an electric car and they have ev chargers on-site! a huge plus.

the breakfast could have been better

the free breakfast is great for the kids

the swimming pool was a little to small for adults but nice to have for kids i guess.

lots of cardio machines in gym not working.

breakfast was all carbs, need some protein i have been coming to sparks and holiday inn for over

the breakfast and television (maybe it was the room i was in) the connection was lousy

first morning there and eating breakfast someone came in with their dog, i know dogs are allowed in the hotel, i didn't have a

the hotel was clean from the room to reception to the breakfast area

great atmosphere, pool and gym excellent, would stay again

amenities are exceptional - the room and bathroom are spacious, the restaurant and bar are great, and the staff is terrific

of it: location, personnel at the reception and concierge, the pool & jacuzzi, and not the forget: the amazing breakfast buffet

cleanliness is awesome but the bar is spectacular

it so clean and had all the amenities you need they had bounce house for kids music and refreshments in the lobby kids got ice cream and gift bags on arrival we will

wish the wifi had worked in the gym though. it was a complete deadzone.

beautiful property, gym was fantastic, staff was super nice and very helpful!

the fitness space was amazing too, it is equipped like a regular gym with battle ropes etc, in addition to running hiit classes

beautiful hotel and wonderful staff. great gym and good location. would come back.

great gym

the gym was great

the website indicated there is guest self laundry - it was cancelled half a year and the web site does not reflect it

good location, nice city view, late check out available (1h after normal check out)

has a laundry room

bring kids crib only after second

liked the fruit cups and grapefruit at the breakfast

the breakfast was great and so was the price

pool was small. kids complained of burning eyes from chlorine.

variety of continental breakfast

pool hours are too limited

a little more of the food as some items were totally gone at least an hour before the close of breakfast

breakfast seemed promising and the room was very clean and comfy

love the staff and cleanliness. needs a better breakfast menu. do i get a free night???

not a great location and partying in the parking lot went on until about 4am

parking was good

we didnt have breakfast.

no breakfast.

breakfast was available that would have been nice

was no breakfast

no breakfast

this was the second year this service was poor and room service not making up the bed unacceptable

i was glad to order room service

no room service available

the food and bar longue were also great

convenient parking was

staff were very friendly and good breakfast available

loved it. met the director of sales at breakfast. very friendly and professional

they even offered us a free breakfast for the inconvenience which they did not have

sounded like i had to get the $15 breakfast, but apparently is was optional

cost of the amenities like breakfast and parking.

couldn't connect to the wifi with the password

because of covid the bar was closed.

great property with large rooms, good wifi, very friendly staff! great location!

wifi was really poor during my stay. the bed and room was nice.

tub mat in bathtub/awkward safety bar in tub no food service for late arrivals no vending machine with soft drinks and snacks and ice