didn't get to try the pool because of their hours.

was friendly, room was clean and comfortable, breakfast was well stock and attended

good breakfast. very clean and bed was very comfortable. easy to get to and free parking

the building is beautiful and the breakfast area is awesome

cleanest the politeness the promptness is assess the breakfast ambience and the location was good the hotel staff was polite i really enjoyed my

pool and privacy

they have done a good job of having laundry, ice machines, workout area and office equipment available

enjoyed the pool even though i felt they could've cleaned it better

also, the breakfast is just granola bars and juice or coffee

i wanted breakfast but when i went to lobby around 6:45 am there was nothing no coffee nothing

also it was lame that the bar wasn’t open

there is a lounge/ bar right there

breakfast could have been a little substantial

me which was a interesting conversation not satisfied at all very dirty the tub had hair in it my kids couldn't even take a

choices such as boiled eggs to the fabulous spread that included delicious waffles would take the breakfast to the next level for those with dietary allergies and carb restrictions

the property was clean, pool was nice, fitness center was stocked

guest laundry facilities available

i asked for extra towels and was told i would have to wait until they finished doing the laundry

breakfast was

access to a fitness room.

common areas, cleanliness, breakfast selection, location, spaciousness, staff attentiveness and

breakfast was very nice and had a great selection of hot and cold options

the money, i was pleasantly surprised at the room, which included a nice kitchen with refrigerator, dish washer and microwave

spacious rooms and full kitchen.

were surprised by the quality and quantity of the breakfast

i got into the pool with my kids all the caucasian people removed themselves from the pool

love the westin for staycations we we need alone time and a quick night away from the kids

friendly staff, easy check in and out. clean and comfortable room. excellent shuttle service.

the bar and restaurant exceptional, food so, so delicious

not the normal hotel gym with one piece treadmill, elliptical and bike the westin offer multiple of each and also had

the fresh breakfast and the pool

gym was nice. embassy suites breakfast is always good.

it was very clean and quiet. the breakfast was a a plus. something for everyone.

free hot breakfast every morning with several options

bar options are always phenomenal

staff was nice, laundry was free and breakfast was nice.

the indoor pool!! i will be back.

pool not available and the gym inside the hotel is

breakfast and free washers and dryers.

breakfasts. coin laundry. nice staff,

i had a room service breakfast and got some berries that were outstanding and the coffee was really good

the restaurant was delightful and the pool was wonderful

close proximity to bwi and 24 hour airport shuttle service.

the space the people the pool and jacuzzi

i couldn t get in the pool

everything was awesome, the breakfast, the pool, the proximity of parking, friendly staff, cleanliness, room size

because the pool heater was not functioning

staff was friendly, helpful. breakfast and all day coffee was wonderful.

the breakfast was delicious and our room was clean and comfortable.

rather noisy at night as kids softball teams were staying there as well.

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

location was good. we enjoyed breakfast. staff tried to help.

the gym was well equipped, the breakfast was really high quality, including cage free eggs and organic

free hot breakfast

room size and breakfast.

wonderful clean stay!full kitchen was nice .very nice full breakfast

no indoor pool

room was clean; breakfast selection was good; the fitness room was cold enough to actually use.

the price on the pet fee was ridiculous-i spent 10 hours in the room... :-(

the swimming pool was just the right temperature and not crowded at all

also, really appreciate their gym

the breakfast can be better sometimes.

airport shuttle was on time and helpful

the pool was nice for our special needs son. the reason we booked the hotel.

proximity to airport, and shuttle service.

longer pool hours *laugh*

room service food was good. the bed and pillows were excellent.

every employee from front desk staff to shuttle drivers to housekeeping were so friendly, kind, and went out of their way to accommodate

modern, very clean, fantastic staff, shuttle was on time to take us to the airport

but the fool and fitness area were out of order

breakfast was good, nice little gym

breakfast and the room attendant's and the lady at the bar and the guy who check me in made me feel a lot better he was very kind that's the o,let i

the room was very clean and breakfast was good.

the breakfast needs more varieties

didn't arrive until 1am and the shuttle service was there 5mins after i called

breakfast was exceptional

with expectation of swimming and sitting by pool on the hot days but it wasn't open and i wasn't notified that there was no pool

no pool

breakfast was terrific.

homeless people throughout the area, on a busy/loud main street, pool was not available,

convenient shuttle to airport, free early check in

the breakfast was good. my kids loved the pool. it’s a very wonderful hotel.

helped me figure out shuttle to the airport for quick turn-around

great location, nice small bar with restaurant, amazing staff and great shuttle help

bar in the lobby is a rare treat

the pool area and hot tub was great for the kids to do where there

comfortable and cozy rooms, wifi built into tvs, close to bwi

park & fly option and 24-hour shuttle are convenient

letting their kids run wild, being loud in the pool area, unsupervised, inconsiderate

to many kids at the pool with no parents nothing was was being done about it

it was run down but it did what it had to do for a one night's day we arrived late check out was 11 free breakfast was handed to you yogurt was not cold toasted a bagel the

breakfast, the people that work there

the gym was nice

friendly and handy. shuttle made it convenient

thin towels not fully operational for ice or gym

staff was super friendly. poolwas small but my kids had fun. room was clean.

very friendly front-desk staff; room was very clean, breakfast was pretty good

the kids were loud as boys are & no one

a lot of breakfast choices and breakfast meats doesn’t seem to be provided

the breakfast was awesome too

breakfast was horrible and not a lot of choices

breakfast bar or buffet seemed thrown together kinda poorly, it wasnt very inviting & quite empty looking to

the breakfast was okay, but it could have had more options

location. price. shuttle!

shuttle driver was late and we had to get a uber

overall staff courtesy and the shuttle drivers.

dated, toilet to low, and looks like a toilet for kids

the hotel was great my kids loved the pool and the service was nice

location to the airport with free shuttle

they kicked our group out of the lobby at 10pm while we were trying to eat after our kids played a long day of softball

the pool area is nice but the smell of chlorine is overwhelming

evening shuttle is a bit slow

great shuttle service

breakfast, hot shower, room size

pool wasn't open but we understand it was no big deal just would have been nice coming 8 hours away

finally awoke to a hot breakfast

access to pool, fitness room and laundry

the kitchen was appropriately stocked

she checked me in & when i asked where i could purchase some milk she went to the kitchen & got some for me even though i insisted she not “go to any extra work

due to snow shuttle was delayed

the breakfast & bar accommodations were excellent! staff very nice

there was also only one bar of soap and 2 paper cups

said no breakfast or bar because of covid on the website,and the staff did not mention it,so i ordered breakfast then

pool shut down

due to covid-19, there was no breakfast and use of the pool was by appointment

breakfast was delicious, fresh, and well prepared

time we will ask for a little more basic breakfast, like scrambled eggs and bacon

loved the room and the bldg. breakfast was delicious.

linda was an excellent host and the breakfast was great

fantastic breakfast, friendly hostess

the staff were friendly and there is a good laundry facility

breakfast could have been better. this pandemic has ruined everything.

clean, comfortable, prompt shuttle and excellent breakfast

pool was very small but served the purpose

the bed was so comfortable, the bathroom was clean and big, the gym had lots of equipment, and the pool looked awesome (i didn'

excellent the hotel. room spacious, good bed, liked the gym! and also the breakfast was good!

a little dated but clean and roomy with everything in our room we needed. also nice breakfast

ful breakfast was very good

the weird shuttle driver.

there were not enough towels and rags, and the dryer didn t work in the laundry room.

the pool was smaller than expected, especially with 5 active gymnasts

the pool and hot tub should be open later.

have more trash bags in the rooms and need to find a better way to warm the pool and pool area pool was freezing couldn’t even get in couldn’t enjoy

pool closed for whole 2-3 days cuz somebody cut their feet and bleed in the mini pool

the pool was small

i had to physically go to the lobby to order room service after a long day

shuttle service back took a little longer than we anticipated

room service breakfast was blah

the kids enjoyed the pool

great bar great lobby good service

there wasn't any swimming pool

from housekeeping to the shuttle drivers

it does not have a swimming pool or hot tub which is disappointing

the breakfast was cold

there is a gym but with limited equipment

a cute hotel with great restaurant and bar service

they did not have room service and staff never looked up from the desk to greet or say goodbye as i was exiting or

safe parking on site and close to the airport

the next morning i ordered breakfast and it ws great too

wifi was excellent

the lobby and bar is awesome!

early check in. parking. size of room. comfortable bed.

gym was aweful

the gym was one of the best i've experienced as well

room, lobby restaurant (dinner) and bar (lunch)

gym area clean

gym did not have complementary headphones and most 4*** hotel do for their guests

to swim, didn't know about booking time for the pool

the gym is good with plenty of space and equipment. room was spacious and comfortable

room service never came to clean my room so we were

singing bar tender was wonderful

lobby and bar are lovely

the rooms were spacious and clean and the breakfast had everything we needed to be well fed for the morning

we were also pleasantly surprised that there was a bar downstairs

the lobby was grand, the gym was exceptional, the staff was friendly and helpful

spacious bedrooms , early check in and spotless rooms. friendly staff were amazing

the bar staff was friendly

was no breakfast offered, the laundry machines were pay as you go and they didn’t all work

the adult had a great time at the bar meant other hotel guests, the drinks were reasonable

we did not use the restaurant or bar area

was very nice and let us have late check out

no sanitizer wipes or water in the gym

pool was out of order so i was disappointed because my kids wanted to go swimming, but staff was very friendly and compensated us for it

had kids and the pool was down...one of the reasons i chose hotel !!!!

for maintenance because that was one of the reasons we chose this hotel for something for the kids to do

breakfast

no breakfast available due to covid.

to convention centre and harbour laundry and ice facilities good size room and sofa bed secure luggage

gym was terrible

everything.nbut the breakfast , the breakfast could've been better

of it from wifi connection to cleanliness

room service was prompt and the food was fresh and delectable

the hotel is small, the afternoon employees are rude and the breakfast were very burnt

com as i neither had wifi nor phone connection

use wifi, hotel was in a dead zone, the busniess center was just 1 computer and lastly the valet on

i like the fact that the wifi worked well. the breakfast was too simple. the cleaners are great.

the wifi was good.

i liked the service . i also love the breakfast

i loved how clean the room was and the hotel, breakfast was good and the pool was great!

like the staff , the fact u have breakfast,the gym and sunna i love the fact u can use your phone on the

the sky bar is a fun 2

i brought my dog but was unaware until i arrived there was a $100 dog charge in addition to pet fee

overflowing trash, kids running everywhere

the sky bar was closed when we stayed july 4th.

very good and central location with a lot of history to the building + a good onsite gym, laundry and coffee

did not have eggs for breakfast

hot breakfast

it was great, especially the free shuttle to the airport

breakfast was garbage,

the staff, cleanliness, breakfast, facilities

sketchy people in the gym area spraying aerosol can if who knows what

a well organized airport shuttle service

ok good location , not far from the airport, free airport bus shuttle to the airport

convenient shuttle to and from the airport

another situation was the laundry room the dryers was broken and i had to dry my clothes in my room

with a checkers fast food place, a dunkin donuts, and the hotel restaurant called 9-5; where your breakfast is served

our room had a used bar of soap in the shower when we arrived and wet towels folded like they were new

no shuttle service

but there was no breakfasts nor the other amenities mentioned in their website

shuttle driver & ride was great

was no breakfast available - only coffee as the restaurant was closed and there was no room service menu either

also a grape or apple juice option for kids

upgraded us to the xbox room complete with separate kids bunk room, delivered cookies and milk and a birthday note, and just

it states room service but there wasn't

we loved the idea of the room we selected as it was two double beds and a bunk bed for our kids

housekeeping was rushing us out at 930 mon and we had late check out

the top floor of the hotel has a great bar restaurant with spectacular view of the city

up in room including the clean and modern pot, comfortable beds and great pillows, lovely rooftop bar and

parking no valet. the rooftop bar was closed due to covid

was attentive and friendly, the rooms were clean and comfortable and the topside restaurant and bar was delicious

exceptional friendly work staff from valet parking bar and restaurant workers front desk everyone was very nice and

only issue was that the a/c was out in the bar area

wash was empty and they gave me a bar of irish soap instead

there is also no bar yet it’s advertised as having one

were spacious and clean, staff was friendly and helpful and even accommodated an early check in

distance to inner harbor; safe, walkable neighborhood; convenient restaurant; nicely equipped gym; comfortable, nicely furnished room with coffee maker, small fridge, and

hahahaha it was a great time to force them to order room service

breakfast was outstanding

free wifi

visitors as well and no children running were around was really refreshing, as much as i like kids and have

restaurant & bar closed

great room with amazing view of the inner harbor. my family loved the indoor pool!

great location and kids loved the pool :) valet guy was great!

i loved the staff. they were friendly and very helpful. the gym and the pool was great as well.

the pool is not suitable for kids. there is no shallow end.

limited room service menu

breakfast was standard but it fit what my wife and i needed

also on the same floor and route to the pool so a lot of noisy kids going up and down the corridor

location and 24/7 gym. really nice building

were tinted but it still made me a little nervous, especially since we were in a trip with little kids

facilities are great, organized stay. by the way, you have an amazing bar as well.

daily breakfast was great!

a gym across the street accepted the hotel key as a pass to workout

the free breakfast was very good

the breakfast was great, it was overall a great experience

sausage at breakfast literally tasted like cardboard. totally inedible.

i didn't have the breakfast so i can't rate it.

on property ask me and my kids if we wanted to buy percocets

the complimentary breakfast was not good

great breakfast.

website advertises amenities breakfast, swimming pool and free bar

the breakfast was a joke need real breakfast not cereal and milk .

could start serving breakfast again

could actually have breakfast illl cook ud83dude0a

the clean pool

clean, breakfast was great and my kids loved the pool

the pool was cold first day but then the heater was fixed and it was perfect

pool was great for the kids

the location, the breakfasts, the pool

everything was wonderful even the breakfast

entire stay was great, my room was clean, the staff were professional, parking was great, and the laundry room was a plus

the laundry machines did not work and couldn’t get the money out

very convenient location, solid breakfast and great staff.

uselly collect qeurters for laundry and all so i got some

breakfast especially appreciated site of city being next to parking and harbor

inside pool and gym

tv didnt work, sent a repair man to our room. had it up and running for the kids in 15 min

imited hours in restaurant :

and mrs millie in the 12 floor lounge for breakfast was the best

i wish the room service menu had more items.

we were charged extra for early check in, we flew into baltimore on a 6am flight and we wanted to check in around 11am to get

there is free laundry (just need to buy the detergent)

no complaints about breakfast

spacious room with a kitchen, complimentary laundry ,nice breakfast,nice staff nice everything ud83dude0avery clean

the suite withe the high ceilings and the full complete kitchen.

overall great amenities, but missing a few key things in the kitchen: salt, pepper, sugar, creamer (these are often included in hotels with kitchenettes and i

location, very friendly staff, clean rooms, well-equipped kitchen to cook, good restaurant choices in the area, nice to be able to get a small apartment for

it was on a higher level and was a 1 bedroom apartment-like room with all the amenities - full kitchen, large bathroom and even had a washer and dryer

new, modern, lobby smells great. pool was great, plenty of seating

we also loved the common room as it was beautifully setup with a fireplace, pool table, bar and game tables area

perfect spa, very tasty food, recommend to take benedict eggs with maryland ham - super tasty

hotel has a free bar with a variety of different drinks and a big assortment of table games

loved everything. bar none - best hotel we have ever stayed - worldwide! loved the staff ❤️

the tub was so stained and rusted that my kids refused to bathe

my kids some good dinner

this was not the hotel’s fault, but there must have been at least 5 kids, of various ages, in the next room

crying kids in the morning lol and a couple fighting that was terrible

didn't like the fact that everything was shut down; the bar, the pool, the restaurant, no room service, no cups or glasses in room

don't like the pool close so early and wished the bar stayed open a little later.

gym is lacking behind w

walking into the hotel room with a light on, very clean, view from the hotel window, and ample parking around from the main door

wish i used the pool but lots of other people seemed to

the restaurant and bar area was convenient since the hotel isn’t located close to any restaurants

outdated hotel. bar closed early. needs update and refresh. not worth what i paid.

pool, restaurant and free breakfast. the staff was very friendly and helpful.

was no bar or pool or room service as advertised they should change that because i was so looking forward to the

free airport shuttle was timely and pleasant

didn’t like the fact that there was not breakfast, a pool, a spa, a gym in the hotel all that was portrayed on the website was not there

gym needs to be refreshed; was not modern and appeared to be poorly maintained

think the wine selection at the bar could improve

the gym and pool areas were also very nice

we had to ask every question for gym etc and breakfast details

the pool and bar area.

the bar area in the room was a little dusty and the coffee maker had a used cartridge.

room service was amazing. they were quick and the food was excellent.

called multiple times for someone to come pick up our room service cart and no one came

rooftop bar had advertised a dj for the night we stayed but when we tried to access it was closed

hotel was not clean no room service and very little amenities

the hot breakfast was a great way to start the day

very clean , great breakfast , good view of baltimore, very friendly and helpful staff .

the breakfast was delicious

the people that works at the bar is disrespectful

it isn’t easy traveling with young kids and he was very patient and so professional

hotel lounge bar and restaurant were horrible and insufficient

room service for towels was very prompt

restaurant is described as a sports bar which it definitely is not.

the food from room service was good and not too expensive

we love your hotel because of the pool, basketball court, and the grill area

the breakfast was amazing! staff very friendly and helpful.

didn't eat breakfast

i booked the room the pool was open

items in the kitchen were pretty poor quality and pieces were missing and not usable

warm welcome at front desk, room near indoor pool

not much for kids to do since pool was closed

we enjoyed the onsite bar and bistro

the lobby restaurant and bar was perfect for coffee and a quick breakfast in the morning or a glass of wine in the evening

the kids love the pool, i enjoyed the gym

the pool stayed open till 11 my kids loved it so much

loved the pool my kids enjoy swimming as do i and it's open from 7 am to 11 pm

no laundry at the time . . breakfast . not complimentary. ??

my kids enjoyed themselves in the pool

i could hear the kids playing in the room next to me

bar had very few menu items in stock

the late check out time was good, because we had a a noon check in time for our cruise

convenient location, early check in was fantastic. clean, friendly, great place to stay.

keeping didnt clean our room when toldthe breakfast bar didn

bar and grill sells drinks and starbucks

staff is very friendly and they were very willing to accommodate us at 1pm which is an early check in

the location, friendly staff, comfortable room, pool, patio, fitness center, breakfast, and cleanliness

there was a charge for early check in- we were looking to check in 4 hrs early- women at the front desk said our room was

the pool was small and had no available towels.

pool

water broken in gym and reluctant to offer a new water

super close to john’s hopkins and bar staff was great

i have any complaints it is the smallest one: i found no cups for water at the gym

the gym was also good

was told the restaurant and bar would be open but it wasn’t

room service only available, it was great. also, delicious!

everything was great. valet service and room service is to be commended.

bar and restaurant right on the water with great sunset views

shane goes for the room service, which comes from the same restaurant

no room service menu