double bed with cot side room attached had extra 2 single beds which was really good value the bar had a good range of drinks but didn't eat

one morning i went for breakfast and stood at the bar for around 7-8 minutes, in this time 3 members of staff ignored me, while walking around and

breakfast was in the bar area!?

apart from not having continental breakfast every other thing was perfect.

breakfast ok but not resupplied from kitchen often enough

am a little surprised that this hotel dis not have a higher star rating as it has a gym, pool, lifts, restaurant, bar, disco, but it doesnt

good breakfast

very good breakfast. very kind staff and recepcion.

quiet at night, beautiful view from my room, good wifi, comfortable bed, central location, moderate price

clean, quiet, nice view, comfortable bed, good wifi. i would stay here again in the future.

the wifi is good for working and they have a nice little desk in the rooms

liked the bar which was also breakfast room frequented by local people evening and morning

good wifi

the food from room service wasn't very good

would be amazing if there was a pool.

no bar a bit disappointing. general lack of eating houses in hotel vicinity.

restaurant and bar were good as nothing much nearby

hotel advertises a restaurant and room service

we were alone in the hotel it was a little bit empty and breakfast maybe to poor and only after 8am, what for us what us not convenience

we had buffet breakfast and as the restaurant doesn't open in the week, the staff were only too pleased to make

good restaurant, but the choices at breakfast was a bit limited

the salt water pool is fantastic and stays cool even in august

there is a beautiful pool, we had it to ourselves most of the week

breakfast was ok due to it being spread across the bar and areas across the walkway we missed several things we could and would have had

good , close to everything, staff is friendly with good english level, hotel has parking with the ev charger, room is ok

spacious rooms, enormous comfortable bed, lounge area, good wifi, relaxing spa bath, tv, balcony,

d april) maybe booking

pool up on roof super-relaxing parking on site excellent food & service interesting furnishings and

fantastic swimming pool

peaceful and relaxing , views are amazing and the pool and lake 100% is worth a little hike down too will be back

outside lights on the bar area was the same

the property is perfectly maintained, the rooms were comfortable, the spa and restaurant were a dream

spa is quite good, but there is 5 steps expirience where you go from hot sauna to hamam and to cold

head was broken, wifi didn't work in either of the bedrooms, 1st & 2nd floor

easy free parking, lovely property

the kitchen is non existent except for the microwave and the mosquitos were bad

kitchen was rather poorly stocked and the room fridge froze everything, probably needs replacing, a

some kitchen facilities available but limited

everything has been thought of: from ipads for information and leisure purposes, open bar for late evenings to breakfast on the patio

was delicious in every detail, the meal we had on monday night fabulous, the well stocked honesty bar for a relaxing evening on the terrace or by the fire, the library and music room

there is a bar where customers can serve themselves

the honesty bar & the breakfast we re just incredible and could not recommend this wonderful, magical hotel

liked the honesty bar too

view from the balcony and the shower and pool very clean nice decor quiet and peaceful small with only a few rooms great service - the

quite location, nice pool, services

there was secure parking for our motorcycle, gates are locked at midnight

wonderful breakfast. sat outside with view to sea

breakfast and fabulous rooms

the breakfast was the best breakfast i ve had anywhere

location, cleanliness, pool

the view, the pool, the whole place

quiet location, beautiful pool area

breakfast very tasty, owner very nice, amazing stay thank you very

thout a hotel reservation, sometimes

swimming pool was a lot of gloride in it.

etc could annoy some but give pleasure to others; extremely peaceful location; safe on site car parking and free; excellent views of surrounding countryside; very short walk / drive to

the property was on a good and large site with a pleasant open air swimming pool

room service menu is far more

the wifi was fast

wifi worked well

wife and i had an amazing experience at this wonderful spa resort

o)

pool at spa + the staff were very attentive and it was so relaxing - a big thanks to pili , the lady who

we travelled with our two kids and really enjoyed swimming in the heated outdoor pool and lying in the sun with the heat lamp

territory was grean and big, there was variety of fun for kids and adults could rest near the pool

to be amazing before the takeover 2 options for dinner only, buffet wasn't nice and the snack bar cost us over 150 last few times we've stayed was in the hotel and was spacious

bar open

food menu in bar was quite limited for kids

the children loved chilling in the salt water pool

but also not far if you just want to walk, great breakfast, amazing facilities including mini-golf, gym, spa, and kids activities

excellent food, lovely swimming pools and brilliant to get free tickets to the theme park and water park

a shop just for snacks especially when you have kids

the bar also

the breakfast is unmatched and the rooms are perfect.

slightly marked down because the mini golf was closed for maintenance today

lovely choice for breakfast...plenty of healthy options too.

perfect location to play golf

bar by pools not open

but does mean if you don't speak spanish you haven't got a clue what's going on

spa is amazing the place is like a village with everything that you need on site you have to

hotel facilities are amazing and the food at restaurant was of great quality, spa is also really

beautiful views over looking the golf course

the check-in online did not save us from waiting in the line (not really short one) the in-door kids playground was closed (separate

the kids club hours are very short although the people that work there are wonderful

level should limit families with kids, the pool, restaurant and noise was all around families with kids not behaving properly

reception and bar staff were brilliant couldn't do enough for you

the food and the bar and restaurant staff

rooms absolutely spotless, staff from cleaners , bar , restaurant, reception cannot help you enough durning your

directly across the road , where the pool is warmer but mostly full of kids

the bar prices were on a par with the local bars

you can use the pool and bar at the hotel tropic next door it is sister medsur hotel with more private balconies and less

entertaing was very good , the pool grounds were very nice with a cafe for drinks

not anything on for kids at night

also tried to order a drink at the bar but this was frowned upon, they preferred you to sit down at a table and wait even if there was

pool for the kids was brilliant wasn't crowded could always gey sun lounger or seat

hotel was packed - no social distancing, kids running around unsupervised

wifi in the rooms was intermittent and poor

time table on inside pool only 1 hr on wellness spa at the time and hard to get times

the bar prices including the 15% additional discount on the room card much appreciated

the rooms were clean, reception staff were very accomodating and the pool facilities are vast

the kids were kept occupied by going in the pool or the entertainment staff

1 lift is running out of 2 and sometimes like morning time( busy time for breakfast) require long time to wait

fantastic breakfast and pool facilities and fun

one of the waiters in the bar located in the lobby was rude to me and members of my family on several occasions

the pool with giant tv and music

nice pool and if you want to part take they have lots of activities including aqua gymnastics

wifi had frequent disconnections, was for long periods completely not working, and even when it did

the pool area is wonderful and the beach is 2 minutes from the property

bar prices very reasonable

connecting to wifi was not straightforward

breakfast was excellent

we did not stay for diner but breakfast was varied and plentiful

breakfast was cold, all food presented was cold

the staff were very friendly, the hotel was very clean and we enjoyed the breakfast

breakfast buffet was great it had everything and more , fantastic choice

the room , bar , pool , food , staff

the pool bar did not have enough staff to cater for the amount of guests

the room , bar , pool , food , staff

not have a surcharge for room service and dinner options would maybe work better as a set menu instead of a small buffet

great staff great room great breakfast would recommend!

staff were so friendly and helpful, was allowed to check in early and get a late check out

facilities in room but we just wanted a cheap break so weren't worried, plus there is a small bar in the lobby where coffee/tea/drinks can be bought

t the hotels fault of course)

no bar tins of drinks in fridge, breakfast poor, no wifi

us loved location 5mins to beech old town 6mins but the nice thing is you donte have to go far bars restaurants show bar just turn left outside hotel just keep walking upwards towards show bar

imming pool, gym, bar etc

added bonus for us,is free underground parking

i only asked for a phone charger and the receptionist looked at me like i'd insulted his kids

had telephone if you wanted room service

the gym

roof top terrace bar closed earlier in the day, which would be great if it was open to slightly later in the evening

pool too cold this time of year, would have been nice to be able to use spa pool facilities without extra cost, even if only for one session

swimming pool mostly in the shade

staff, room and breakfast perfect

the beds at the pool were lovely all big doubles

we had a view of the pool instead of the beach, but the grandkids with me thought it was perfect

kids liked the pool and loved the slide - not too crowded - good mix of nationalities

breakfast superb

kids liked the pool and loved the slide - not too crowded - good mix of nationalities

bar staff very friendly

loungers on the roof top terrace they are all broken and dangerous to sit on as the hotel has a pool on the top of the roof which is fabulous so please please replace the sun loungers because we

breakfast had lots of choice and prices in the bar very reasonable staff so friendly

hotel is beautiful the pool on the roof is a lovely touch because you don't find many hotels in the old town with a

pool rooftop amazing. rooms the same a/c food half decent

checking in took an hour, service at the bar was extremely poor.

the pool was great

more staff behind the bar would be a bonus

hotel was in a good location value for money excellent choices at meal times good wifi connection good entertainment for the

especially on the rooftop pool

the choice of food at breakfast and the location were great.

30am to late night no weights in gym, lift didn t

the hotel is clean and we were able to have an early check in

from the moment we arrived we were made very welcome, everybody from reception, dining room and bar works so hard to make sure you enjoy your holiday

very nice reading lounge and bar area

it was lovely and clean the rooftop bar was great and it was in a perfect location

the gym isn t great

the wifi works everywhere in the hotel even around the pool which is a big

kids were happy with all those desserts though

the swearing from the hens and stags when around the pool absolutely disgusting

the rooftop bar was so nice during day and night with music playing throughout

had a little soccer pitch and trampolines for the kids

had a little soccer pitch and trampolines for the kids

staff were friendly and helpful also and plenty for kids to do

a great hotel good location need modernising and updating also they charge you 8 to use the gym however my kids love the hotel so i let it slide

the varities in the breakfast and dinner exceeded my expectations

nice bar area and although we didn t go in the pool, it looked fabulous

staff were really friendly & the room we had over looked the pool and it was lovely

we were able to get a bed by the pool easily

only issue was the pool bar closed about 2pm so had to go to the downstairs bar to get drinks after

modern hotel! lovely pool area

hould be heated

excellent location, we were only b&b but breakfast was lovely.

closer to old town but central enough to be a short walk to the beach and main prom - snack bar was ok but quite limited in

the sunbeds were taken before breakfast

breakfast had a nice selection, but the quality of the food was dissapointing

friendly staff, centrally located, very good bar staff

there were no major issues with wifi

a nice reception area and bar with light entertainment in the evenings downstairs

pool wad great often can be shaded but good

the wifi was very slow, to the point of not being able to load simple apps or websites

per hour and 6 for

staff in bar and restaurant, good food selection, comfortable hotel

pool in the spa is smaller than you think . but spa is very clean

breakfast was plentiful and so much choice

was absolutely amazing, starting with the room itself and the breakfast ending with spa facilities and

location, food, gym, terrace , staff in fact everything was wonderful.

the pool area could do with some tlc but a lovely area all the same with stunning views

staff on arrival met with refreshments was told times of breakfast early check in was available also breakfast choice amazing room was amazing

and the rooms are fabulous and spotlessly clean, all reception staff are brilliant, also the bar and the lady s who serve breakfast just perfect, a really good choice of breakfast, such a

swimming pool small gym small

were not enough tables and parasols around the pool and the pool bars were not open all the time

great location, great hotel, great bed and mattresses, breakfast was outstanding

gym price very good per day and parking i was also happy with the reasonable price and ease to use

cold breakfast food, dated room with ceiling bits falling off, 3 to use the gym

wifi connection in my room functioned very poorly and it was slow

very clean great swimming pool and friendly staff and great location

the pool area was clean with plenty of beds

warm welcome from reception with early check in

animator by the pool (aqua gym, pool volleyball, various other games) is amazing and very funny (-)gym a little sparse (+)clean friendly great pool sunbeds gym great breakfast super location

if you like peace and quiet, then go for a hotel room overlooking the pool; the suites overlook the street but have a good view

staff were all great and the location was excellent the hotel was very clean, the pool was very good if a little cold when you first get into it in

we arrived we were put in a dog friendly room at the side off the pool bar with a big metal gate outside the balcony doors

lovely breakfast buffet, pool area clean and tidy, all round good value

outside pool terrace was also very nice ,plenty of space and multiple

it would have been nice to buy a coffee after breakfast and before the bar opened.