swimming pool was a lot of gloride in it.

room service charge of 6 seems a bit much

the parking situation could be improved but it was ok.

parking on site

kids enjoyed the hike to the castle nearby

the wifi was fast

wifi worked well

pool was dirty, hamam wasn t

you would expect that you would be able to use the sauna and pool without charge when paying so much for a hotel, but upon check out i was given a bill

outdoor pool was a lovely space

view from the window, the architecture of the hotel, the delicious breakfasts, the spa and the pool

we tried to order from the bar and room service menu but the hotel said that then we could not eat that food in the restaurant

nice bar and restaurant on site

the bar wasn't open until 7 : 30pm

no lounge or bar area

spacious rooms, enormous comfortable bed, lounge area, good wifi, relaxing spa bath, tv, balcony,

pool is great after a hot day

double bed with cot side room attached had extra 2 single beds which was really good value the bar had a good range of drinks but didn't eat

one morning i went for breakfast and stood at the bar for around 7-8 minutes, in this time 3 members of staff ignored me, while walking around and

breakfast was in the bar area!?

beautiful property. nice pool

wifi was working well and was fast

the pool was lovely, on 2nd floor so it was great to be up higher

swimming pool is small but has good temperature water which is good for kids

the amenities were great, pool, gym, sauna and also paddle court with rackets etc available at reception, no extra charge

swimming pool was available in january covered with greenhouse. great warm water.

wifi and hot water pressure

we had wifi issues during our stay in which the connection was weak.

good wifi, good parking, nice restaurant staff

wifi sucks

the wifi was also quite slow

fi) is not good

very small room as we were 2 adults 2 kids

have liked a room with two beds for a family of four- the kids had to sleep on a big cot, basically

have liked a room with two beds for a family of four- the kids had to sleep on a big cot, basically

bathroom door was kind of dangerous for kids.

the hotel staff is polite and helpful and early check in was not a problem

the wifi keeps getting disconnected

great hotel! there was also a special room for kids.

the hotel has got a restaurant and cocktail bar which visitors can enjoy too, didn't try it but the menu seemed reasonable price (around 12-13 (-) great location, free parking on the streets, welcome drink included, really nice bar near the reception for grabbing a drink before going (+)good scented rooms and hallways, good toiletry, beautiful selection breakfast and dishes at the bar / restaurant (+) bar and restaurant awsome i m sure you won t be regret if you choose this (+) clean, the stuff super friendly, bar and restaurant on the first floor, the breakfast was fresh and delicious as well (+) good bar and restaurant facilities (+)friendly staff, nice bar a restaurant. comfy beds and a good shower. (+)really friendly and helpful staff, very clean, good bar and great room with a large bed

is well connected to russafa and it was very clean and the stuff are really so nice, only the kids area is just a small room for toddlers don't expect much if you have elder

overcharged for cash payment at the bar and when raised 5 mins later being told correct amount had been put through the till, the

pool is avalable in the hotel

the tv was not very reliable - the kids were missing any channel for children.

room was very comfortable with air con and free wifi

cluding sweets), there are no problems with receiving an invoice and

time i see a gym without dumbbells

gym and the sauna were a disappointement.

there’s a school next to it so you hear kids all day long

large room for 2 adults and 2 kids

there s a school next to it so you hear kids all day long

service from the staff, pool and gym

gym needs upgrading

as well as kids summer camp

pics look glam but it s a bit fake sounds : maybe i was unlucky but i heard many kids voices and even people make love

great breakfast, and extremely helpful staff

breakfast was good and free parking a bonus

the wifi signal was good and the air conditioning also worked very well

good, fast wifi. spacious rooms. very clean. fairly decent breakfast.

no bar fridge

enough parking places in front of the hotel and one may need to park his or her car outside the hotel area

breakfast could have been better but was ok.

breakfast was good on the first day, but on the second day there was no fresh orange juice anymore,

early breakfast was arranged and they were understanding when one of our colleagues was unable to travel

dont give you an iron, you have to buy the whole laundry service to get an iron

good breakfast

wifi is

clean rooms, friendly staff, good location. fine but not great wifi.

there was a issue with the wifi and staff tried to blame on my latest iphone

no mini fridge-----wifi didn't work

wifi didn t work 4 out of 5 nights. very small closet

one day we lost electric and wifi for a while

nice restaurants around with playgrounds for kids

pool and gym area, modern room design, delicious breakfast, professional and friendly staff

staff during breakfast was also very helpful and kind to our kids

the pool is not designed by someone who swims - no easy side grip for turning whilst doing laps

meals, shopping needs such as a supermarket, pharmacy and restaurants plus great play areas for kids makes this place a good choice

-friendly staff -comfortable & clean, with air conditioning -good wifi and tv

no tea/coffee facilities - either buy your own

tv in the breakfast area catches kids attention

clean rooms, great location, wifi is good, daily free water

hat does not allow kids- so no pool break this family stay at valencia )

room service slow, keep you waiting and as receptionist taking order need to have education with

room & room service have small glitches: toilet paper was not added, consumed tea bags were not refilled,

the breakfast is good, with a wide selection of dishes to satisfy various tastes

breakfast is decent

adults and 3 kids)

wifi was horrible.

you travel with kids the location is not perfect, there are a lot of adults drinking and smoking nearby, it's a

you travel with kids the location is not perfect, there are a lot of adults drinking and smoking nearby, it's a

the staff left a note with a small present for kids during the night when the three wise men come

the bar closed at 12 pm and room service around the same time

not all power sockets in the room were working. poor wifi.

the bar area was handy for snacks and reasonably priced

we stayed in the family room and my kids loved the bunk beds

she was most unhelpful on our last day and when she found the kids charging their phones in the reception area ( under the stairs) as we had a late flight and

late check out was possible for a reasonable amount

unfortunately spa was closed monday and tuesday so i only had one day to use it.

had to pay for room service if i wanted

outdoor pool not great, limited room service menu

a business hotel so not really the best for families with young kids and although they nearly tried the outdoor pool,it was just a little too chilly

ever some of the reception staff were a bit unhelpful and rude to other guests on our arrival wifi not

swimming pool is very small and at the terrace they don't serve any food.

although small the pool is ok for young kids but side panels are coming away

disappointment the pool it looks like a pool in the pictures it's a tiny kids pool

exception pleasant and helpful, particularly the waiters in the absolutley spectacular roof bar

staff was very helpful and nice, the rooms has everything you can need and spa, sweeming pool and gym on 10th

ce in august

expected the pool area to be a littlet bigger, would have been nice to sit and read , relax for an

the hotel take to city centre or other way around to the beach there is also near by lots shops bar restaurants coffee shops and 3 minutes walk to museum staff very friendly and

hotel with rooftop pool and lovely bar area

good gym

i liked that the hotel has a gym open 24 hours a day

also, a couple of times when we ordered bar snacks, there were hairs on the food

wifi wasn't any good. computer in business office didn't work.

during my stay, i ordered dinner through room service

amazing rooms, strong ac, and the gym, while sparse, is very usable

bed and gym are inadequate.

wifi connection wasn't as good as i thought it would be.

the room was very clean. wifi easy to use. breakfast was plentiful and well organized.

would recommend to stay here except for the wifi connection

gym has no air condition

friendly staff with good room

gym facilities present in their neighbouring hotel

st

great location, great staff and facilities, good breakfast.

1 bad thing, terrible wifi

the room was great, room service was great & bed was very comfy!

nice rooftop bar and pool

friendly staff, excellent housekeeping, fast wifi, right beside the taxi stop

the pool and bar was amazing to have to cool off and relax, as well as the gym

bar in the hotel added extra viewing screens for world cup games

nice bar and restaurant

no pool and the bar closed at 11pm

very friendly, helpful and speaks good english, room was clean, modern, comfy bed, great shower, wifi was strong and breakfast was superb with lots of choices

drinks in bar area were reasonably priced

we had a lovely room with a balcony , very comfortable , daily room service which kept the room spotless

very bad wifi.

wifi would slow down at times.

no room service for drinks or food available

the wifi connection is very fast and works beautifully

excellent- perfect for early check in and late check out

because of covid, the restaurants were closed in town so 3 of the 4 nights we had room service

they have an awesome system of late check out just for some more instead of paying for a whole day if you want to check out at

excellent- perfect for early check in and late check out

the entrance was stylish and we received a warm welcome with early check in.

also when ordering room service the staff barely spoke english, so it was difficult to

comfort and room service, the response for the requests made were not considered and no communication even

i had to order food from room service and not only it was pretty slow

they knew something was wrong when we checked in as they told us the water in the mini bar was free, with that said they still charged us for a

i wish it included breakfast

u have to do some gymnastics to get out after a shower because of the weird location of the bidet)

anish, english, italian, german) friendly staff wake up

clean, late check out

gym facilities excellent

they say they have gym and there are just two machines!! nothing else!! no mats, nothing!!!

opening hours of gym and bar in reality we're different than announced

the gym had a weight rack with no weights and the sky bar wasn't open for our entire stay due to not

the wifi internet was disconnecting every couple of minutes and i had to reconnect very often

clean hotel, spacious rooms, good breakfast with hot and cold selections (the cheese cake is to die for) (-)self-service coffee machines at breakfast make very sweet coffee, even the plain black coffee comes out sweet (+) the view from the glassed-in breakfast room on the first floor is exceptional, the menu is diverse, and the staff serves (+) breakfast was fine (-)breakfast was not ideal. there was mold in the juice at the juice bar. (+)very pleasant hosts, nice location, near the beach, and very good breakfast! (-)location and friendly staff. however breakfast and dinner at hotel is not recommended. (+) good breakfast, clean rooms (cleaned daily) (+) everyone on reception were very nice and helpful and the breakfast was great (-)breakfast area was below expectations (+) breakfast was okay, could be more to offer but the coffee was fantastic and it s barista style

the gym was not that good, nothing didnt work

the wifi was very slow or never working

the wifi signal

iting messages) and does not work for watching movies/netflix

wifi was really slow and not suitable for anything but the most basic functionality

the wifi fulfills the strict minimum

wifi is a bit iffy

good wifi and accessibility to it

wifi connection was a bit slow for somebody working remotely

30 when the hotel bar closes and also early morning tea if you don't wish to have breakfast in the

fantastic restaurants nearby to meet your needs, we loved our dining experience on a roof top bar near by over looking the plaza

wifi reception was really bad in room 304, only decent reception was on the sofa.

they accommodated us with twin beds and it was very comfortable with good wifi, a mini fridge, and it was spacious

i liked their little gym with the sauna and you can rent a bike

easy check in and late check out till 2 pm for free

location was very central, rooms very spacious and clean! with kids we enjoyed our stay!

like to have to get a extra card for pool and gym the lift often would not move because over weight but it was only 3 in the

no amenities in the gym

great location. lovely small pool. clean and good value for money.

is set out perfectly- bar , lifts, reception , breakfast room , business centre , toilets

pool

very clean and good wifi

really good location, friendly and helpful staff, daily room service , very clean

wifi works good

although reception staff were pleasant they didn t offer us any information about wifi or public transport etc

the wifi often did not work.