liked the bar which was also breakfast room frequented by local people evening and morning

great set dinner menu for just 9 and very fast wifi.

good wifi

clean, quiet, nice view, comfortable bed, good wifi. i would stay here again in the future.

the wifi is good for working and they have a nice little desk in the rooms

breakfast ok but not resupplied from kitchen often enough

apart from not having continental breakfast every other thing was perfect.

very good breakfast. very kind staff and recepcion.

the gym & jacuzzi might as well be non-existent (but we expected that based on other reviews) (-)can smile a little more ud83dude0a. gym can be functional (-)unfortunately due covid none of the facilities were working ( gym,sauna etc) (*)am a little surprised that this hotel dis not have a higher star rating as it has a gym, pool, lifts, restaurant, bar, disco, but it doesnt (-)gym was closed apparently due to covid, but everywhere else gyms are now open ! (-) they ran out of fruit for breakfast and gym etc was closed (-) the gym only had a bike and a treadmill in both of which did not work, nor did the jacuzzi and neither

breakfast is very affordable, very tasty and served in a room with a magnificent view

hotel advertises a restaurant and room service

no bar a bit disappointing. general lack of eating houses in hotel vicinity.

restaurant and bar were good as nothing much nearby

the food from room service wasn't very good

a bar and cafeteria would make it perfect.

we were alone in the hotel it was a little bit empty and breakfast maybe to poor and only after 8am, what for us what us not convenience

good restaurant, but the choices at breakfast was a bit limited

stunning views, lovely friendly staff, nice rustic ambience, and good breakfast with delicious fresh fruit to start

us the other things you'd expect

the room was well appointed and the swimming pool was a real plus in the warm weather

double bed with cot side room attached had extra 2 single beds which was really good value the bar had a good range of drinks but didn't eat

one morning i went for breakfast and stood at the bar for around 7-8 minutes, in this time 3 members of staff ignored me, while walking around and

breakfast was in the bar area!?

oker) just a toaster and

car parking was excellent

some kitchen facilities available but limited

wifi was weak breakfast choices were not robust

no proper wifi

looking forward to the pool and bar area next time

pool is great after a hot day

spacious rooms, enormous comfortable bed, lounge area, good wifi, relaxing spa bath, tv, balcony,

the bar could have opened earlier

breakfast, location, staff, pool.

were doing maintenance work on the indoor pool and i didn t have a chance to use the spa

staff lovely evening meals both reception and bar staff amazing

the golf area is great with many options

after me bar staff always nice and friendly been coming to this hotel for 18 years if you love golf and peace and amazing staff this is the hotel for you

room service excellent, food first class, kept hot, and displayed really well

our kids were in the family pool and were told to be quiet

the room service food was quick and tasty

she with another member of staff searched the laundry before it left the hotel in the evening

the bar service at the pool pas very bad

art from kids club), close to airport and easy to get to

spent 648 for 3 nights for 2 kids 3 adults and only got to go to terra mitica once as was closed for the 2 out of 3 days of our

staff refused to provide the buggy facility and asked us to lift all the luggage on our own with kids to the reception

a mile walk to the hotel pool

but also not far if you just want to walk, great breakfast, amazing facilities including mini-golf, gym, spa, and kids activities

we were very lucky that our property was in front of the main swimming pool, which made so safe and comfortable for the kids and parents

secure parking for our car and a great welcome from gaya the dog we booked dinner and that was also

free parking space

buffet for dinner & breakfast had wonderful choices for kids & adults

nothing! swimming pool closed at 7pm ud83eudd79

kids club and night show is a big plus

free water park tickets included in stay, and the outdoor pool was a dream

the room service food was nice but cold

an amazing hotel. excellent breakfast, unforgettable views, excellent staff.

level should limit families with kids, the pool, restaurant and noise was all around families with kids not behaving properly

design - stunning views and really well fitted out room, gym, pools, spa

restaurant by the pool ... .. dinner was not very pleasant ud83eudd72

level should limit families with kids, the pool, restaurant and noise was all around families with kids not behaving properly

drawn out process checking in and still weren't given details about location of rooms, breakfast, wifi, parking etc and checking out they just wanted rid of us, didn't ask if

if you don't have kids like myself then at small parts of the day you can here

the pools are huge, there s football pitches, padel courts, golf, everything you need on a vacation

the breakfast was good as were both the restaurants.

but does mean if you don't speak spanish you haven't got a clue what's going on

clean from the room up to the swimming pool area

also tried to order a drink at the bar but this was frowned upon, they preferred you to sit down at a table and wait even if there was

you can use the pool and bar at the hotel tropic next door it is sister medsur hotel with more private balconies

the hot tubs were not on and pool was not in use as did say on description pool open all year round and was disappointing to

:30) my kids were too tired at that time and couldn t enjoy it

especially girls at the bar only friendly with english or spanish

good location, nice for kids, good food;

the hotel was full as it was half term, the hotel, huge pool and the bars and restaurants were immaculate

hotel , brilliant staff , bar staff , cleaners & mario ,, the guy who looks after the

also the pool bar staff were not against adding an extra shot to a pina colada

more bar staff, more restraint staff for cleaning tables

the bar prices including the 15% additional discount on the room card much appreciated

time table on inside pool only 1 hr on wellness spa at the time and hard to get times

hotel was packed - no social distancing, kids running around unsupervised

hotel is beautiful inside and out, the pool area is lovely to use and the breakfast was tasty and plentiful

what a fantastic view from the room, the heating was super, lovely comfortable beds and the wifi was top quality

fantastic food very good service excellent staff helpful throughout stay entertainment good bar staff superb great value for

loved the seaview from our balcony, the short walk to the promenade and beach, as well as the pool area with sun loungers

location, view, wifi were all good

also the hotel can offer beach towels and has all needful facilities such as parking and swimming pool as well plus its own first line place on the beach, super close to the sea

the gym floor was dirty and the pedals of bike were

everything was perfect, rooms clean and spacious, modern furniture, breakfast was exceptional

gym very small and basic however lots of gyms nearby

pool area and bar was great, amazing breakfast included in the price of room

room service options

very good service, excellent staff and super breakfast.

breakfast was excellent

good value and nearly forgot wifi was very good and we were on the third floor

breakfast was cold, all food presented was cold

lovely clean hotel. excellent choice of food for both dinner and breakfast.

pool a little small

great location, super food, both breakfast and dinner, friendly staff and secure parking

wifi, courteous staff, clean rooms, breathtaking view of the water and boardwalk from my room, and

pool area is small but rooftop bar area makes up for it.

food excellent and you are served their is no buffett style servings, good entertainment and the pool was quiet too, and had no problem in using the balinese beds

us loved location 5mins to beech old town 6mins but the nice thing is you donte have to go far bars restaurants show bar just turn left outside hotel just keep walking upwards towards show bar

staff really nice and helpful allowed storage of bags and early check in

t the hotels fault of course)

staff were so friendly and helpful, was allowed to check in early and get a late check out

there was a lovely bar just down the road which was very welcoming and served great tapas

great room, comfortable bed, and great breakfast

my kids struggled a bit to open the tap their hands by themselves, as it was a very wide sink

stay in room 501 with kids hand rails on balcony are lose your going to have a bad asserdent .

full of over 60s and kids or laughing was not acceptable especially around pool area

weren't advised about the pool til the last day

lovely breakfast buffet

lovely and clean, friendly staff. super location, great breakfast

room walk in shower room cleaned every day plenty of toiletries, nice staff there is a small bar and music on some nights spanishy but lots dancing and enjoying it, secure luggage room have

breakfast had lots of choice and prices in the bar very reasonable staff so friendly

staff no the friendliest except for bar

i only asked for a phone charger and the receptionist looked at me like i'd insulted his kids

we chose this hotel because there was free parking on the lower floors, so the car did not get hot

always found a place to lie down in the pool area

super friendly staff comfortable clean rooms great pool area

and peaceful with a pleasant outlook over woods with mountains in the background close undercover parking

gym looked good

great hotel, great location and excellent roof top pool with bar.

first for me) the cons: roof pool is the size of a tub gym is neglected and very basic food served is repeatable strong smell of cooking oil on clothes

thing was the pool was closed for the season and we didnt realise that before the trip but it wasnt a big

very clean. modern and in a fantastic location. i loved the rooftop pool

outside of breakfast was not very good to be honest

roof top bar and pool looks great and has plenty of table and chairs

food at breakfast was good with something for everyone, it was incredibly busy and i hate crowds

slightly later bar opening.

breakfast just ok, staff good, location good. would recommend for a short break

it was clean and lovely pool. getting a sunbed was easy enough and the pool was great for kids.

if you needed wifi there was a charge. most hotels offer free wifi now!

i think this is the best stay if you have kids

the wifi works everywhere in the hotel even around the pool which is a big

roof top bar was outstanding

a snack bar could be added and thought the bar pool to be a little expensive wouldve bought more there if it was

we were able to get a bed by the pool easily

a snack bar could be added and thought the bar pool to be a little expensive wouldve bought more there if

nice bar attached

early check in was no trouble

gym

desk, bar and restaurant staff are all very well trained, provide excellent customer service and are very

wifi, two pools, clean

atmosphere very clean staff helpful friendly and welcoming spacious rooms good variety of breakfast

good entertainment and brilliant reception and bar staff

breakfast had a nice selection, but the quality of the food was dissapointing

reception staff were very helpful and the girls in the bar area were too.

clean and great pool

water in the pool was freezing cold but that could be down to the global energy crisis.

small pool area, very cramped pool area.

pool but there was a roof top terrace with a small plunge pool indoors and a jacuzzi in the gym so it wasn t missed too much

everything from breakfast to daily room service was excellent

breakfast was excellent, room was very good, bed comfy.

inclusive breakfast superb. location, room, staff, views.....excellent. will be back for sure.

location, food, gym, terrace , staff in fact everything was wonderful.

rooms were nice and tidy and the staff were excellent especially the bar staff who were absolutely

the bar prices were very good, more like proper benidorm bar prices than hotel prices, and all drinks

pool wad great often can be shaded but good

location location, plus indoor pool, the staff from front of house to cleaning and bar staff were excellent

arrival never got told breakfast was included with the room we booked, also never gave wifi

broken ankle for, came to room helped me in wheel chair made sure i was comfortable in waiting in bar area for waiting a pick

the restaurant and bar staff were all wonderful

the kids loved her discos every evening and playhouse activities during the days

helpful staff clean everywhere grest bar prices gorgeous spa and hydrotherapy pool lovely pool area towels for hire tasty breakfast and loads of choice

the swimming pool was very cold.

outdoor pool bar opened late, then shut, then re opened later, should be open all day, rather than trapsing

staff were so friendly, which is lovely to be greeted with a smile, reception, bar and dining hall everyone was really happy and polite

some bits in the room could do with a update as in shower looks a bit on the dated side breakfast was really good hotel and grounds are very well kept would recommend thanks

poor wifi system, extremely slow

great breakfast, excellent staff. very comfortable rooms. overall excellent

the hotel has two swimming pools, which are clean and not overly crowded - there are more swimmers only at certain times

i had to search for anything negative, the only thing would be that not all rooms face the pool, however we were not there for the pool and used the hotel as a base

if you like peace and quiet, then go for a hotel room overlooking the pool; the suites overlook the street but have a good view

the pool area was clean with plenty of beds

the pool area was nice and relaxed with plenty of space to chill out

breakfast good, lots of choice, staff excellent very helpful, location good, xmas gala lunch very

llness room ) per person per hr ... not good

ideal location for us. breakfast top notch - although could be maybe 30mins longer either side.

breakfast was excellent the chicken kebabs were disgusting full of gricle and fat the paella on

was a good choice for breakfast and dinner

dining room staff were very friendly , decent breakfast / dinner choices was able to pay for late check

beautiful decor -the exceptionally friendly staff -the amazing rooftop pool/bar -the central location but still quiet

great wifi friendly helpful staff and great location near beach and entertainment

excellent breakfast

pool was overcrowded sometimes, as it s not the biggest and the lifts were very slow, but

relaxing bar for tapas and cocktails

you can say that the hotel it's on the beach

air con in room, wifi could be stronger in rooms

the staff were extremeley pleasant and helpful and i indulged myself with two massages in the spa with the loveley lucia who i will certainly book with again at xmas

the food at the restaurant is delicious, great room service and the breakfast had a huge selection

beds were very firm and comfy with fast wifi

the kids beds

pool towel guy was extremely rude

the kids beds

if you're with the kids make sure they aware of this, as it can be really slippy on some of those rocks

modern luxurious fab staff great pool and sjy bsr lovely archers bar cannot find a singke negstive excellent, best hotel we have

about it, location, clean, big room, perfect view, perfect roof top bar with infinity pool, excellent choice for

best in benidorm .superb location;room,pool,breakfast and great staff!

was plentiful & cheerful staff,you could borrow a towel for the pool& you have a dressing gown& slippers in your room if you wanted it,toilet paper plentiful

food & wifi could of been better

great gym very close to the nightlife but wasn t troubled by noise

the gym could be more complete. the client's age was too

pool was lovely and the poolside bar was excellent, with drinks and food all reasonably priced

pool bar lunch menu limited.

uble superior), cleanliness, staff, outside areas, entertainment, bar prices - everything