i have to use my cellphone data to share wifi to the tv

our room was right outside a bar playing loud music until late.

gym had spinning bike and vibration plate machine which i thought was great

esn t say on app it s closed), water wasn t available to purchase

me 15-20min away) which runs every hour on the hour day and night

the breakfast was a little disappointing and so was the gym

the pandemic they don't have the buffet they used to have for breakfast

room service were quite pushy in trying to clean my room even though i had do not

price. they didn't charge for room service.

breakfast and clean and attentive to needs

a night stay over when you need to fly out the next day, friendly staff, great restaurant, great bar for that much needed drink before 11 pm

design (walk that courtyard) service (24hr room service), helpfull staff and off course location (+) nice pool and work out room liked the 24 hour room (+) the 24 hour room service was also ideal after a late flight too (+) nothing like having a nightcap after a 13h flight thanks to the 24h room service - they brought those cocktails right up to the room (+) we felt we could relax right away, and ordered room service as it was late (+) room service is available 24/7 and staff is very friendly (+) we were able to easily order room service to eat when we got there, and it was a nice, spacious place to lay our heads inside of (+)health protocols, check in and check out, room service (+)out + helpful with questions + clean room with all the amenities i required + fast and accurate room service ++ nice breakfast buffet with friendly staff ++ great selection of fresh fruits and (+) room service was decent and staff were helpful

wifi, really worst... it was going on and off....

room was very spacious, wifi fast

money we came in from t1 and found the instructions very easy to find the hotel they have a great bar with fantastic margaritas our room was great very clean and comfortable we are coming back to

their shuttle leaves every hour to terminal 2

no towels nor water at the gym

sometimes, when i was very tired, i just ordered the room service from the restaurant and it was satisfactory

wifi 24x7

i called reception to request the free shuttle from the hotel

but restaurant and bar closed -too late at 10:00 to get

late check out. staff was very accomodating

the food from room service was just average.

also, free 24/7 shuttle from airport allowed us tvo get off plane thru baggage onto luxury mercedes van into the

shame the bar closed early but there is a 24 shop for beer and wine

walls are to thin because i can hear the snoring of the neighbor and when he call to his wife and kids

swimming pool and sun loungers

walls are to thin because i can hear the snoring of the neighbor and when he call to his wife and kids

great gym and pool on the top floor

also, they had a huge workout station and a nice pool with a view or the landing airplanes

the property is near a music bar that makes noise through over night

breakfast is not included into the price of the room, but could be ordered for another 65 pesos,

staff, great facilities, good food in the bar and a comfortable room that was really cheap

breakfast whose good. the location whose perfect.

continental breakfast was good - it's served at an adjacent restaurant and the coffee was exceedingly nice

the kids liked the pool and being in a courtyard the weather is not a problem, like wind

the gym was great

wanted to charge the breakfast from my kids even if i had included in my booking, the food was very bad specially the dinner

great hotel, super convenient for the airport with free shuttle, great and relaxing garden and pool, very clean, nice staff, and very careful about the pandemic

the pool area looked inviting

weak wifi in some areas

my room had no wifi available eventhough it was offered during my stay.

close to the airport/free shuttle/late check out

airport proximity and on site parking service

from underground parking to the lobby are quite small

shuttle personal attention kindness

friendly staff, airport shuttle, restaurants & shopping mall nearby.

shuttle to and from the airport, the assistance given, the staff were all professional, the room

a free shuttle) to airport

is great, the shuttle service and the fact that you can wait for it comfortably at the office in the airport is a

there is a parking lot under the hotel so driving in is possible

modern in design and we booked the early morning shuttle to the airport when we arrived

small but convenient gym

i liked the shuttle service and enjoyed the chat i had with the driver. breakfast was delicious.

the shuttle service is very convenient

floor connecting bathroom to hallway had a lip , it was not even and we kept stubbing our toe my room service order was missing two item , tea and yogurt

parking was a great bonus

beds were really comfortable and room service was quick

aircon, comfy bed, parking, hot water shower

information about the room service was unclear

the breakfast was good with a big variety

staff awesome, large very comfortable great tv very quiet great shower great breakfast nice gym very

the gym is small and stuffy with old equipment

i asked for a glass of ice at breakfast, but they said they didn't have any

we where able to book gym time alone and jacuzzi it was great

good breakfast, helpful staff, very good value for money, good bed, very clean.

breakfast is quite varied

proximity to the airport, it was very clean , staff is super friendly & breakfast was very good.

the breakfast was freshly made everyday with typical items

breakfast options are pretty limited

hotel is brand new, with great facilities such as gym, bar and a free shuttle bus to the airport

- great shuttle airport - nice room - very confortable bed

could bot connect to the wifi

there is a nice terrace bar in the same building, however on working days it serves goups/conferences, etc, thus might be

shuttle service was great

hotel provides a continental breakfast but otherwise for meals you must have the buffet in the

location, rooms were awesome, breakfast included was not so good, very little.

in an adventure park for kids and families

to have the park nearby is great for kids

amazing breakfast!

service, friendly shuttle service and great pool, spa, sauna and gym on the roof of the hotel under a clear roof

the pool, the gym, the room and the restaurant!

early check in on arrival at noon

location, gym and swimming pool

ee parking, warm pool, gym, spa) restaurant is really good

breakfast is free and very good, full hot meal with big selection

heard a lot of good things about this place but the night i checked in i tried to order food from room service and the phone would just ring

hotel had a really nice buffet breakfast, te beds were really comfortable

breakfast was varied, nice, and included in the price

i booked it because it has 24hr room service

no breakfast

i particularly liked the breakfast buffet, the food was excellent

clean and spacious rooms, friendly and helpful staff and an abundant breakfast.

breakfast buffet

ride from airport staff very helpful and friendly constant supply of hot water and coffee good breakfast

gym although very small,swimming pool looks good.

is isolated, literally in the parking lot of a big shopping mall

the parking lot they broke into my car, they stole my lights and side rearview mirrors

i did not feel that the parking slot were extremely safety, tough there is surveillance most of the time

gym although very small,swimming pool looks good.

bedwas comfortable, but small, a well-equipped gym and a lovely rooftop terraza

breakfast is a varied and generous buffet and dining room staff are very attentive

breakfast was amazing good with lot of variety to choose from

the gym was spacious and had a variety of high-tech, well-maintained cardio machines, weights, kettle

breakfast, room - all was great

wifi is ok but not the best

wifi was good

and the room service and house keepers were

calm and quiet, comfortable bed, 24-hour reception, guarded parking

the wifi was a bit spotty in my room, it would cut in and out a bit. not too bad tho.

clean and well appointed. decent gym

i love staying here the staff is so nice. it's so clean. they have a good breakfast bar.

breakfast is good! also location is very good / safe!

they even have a shuttle that can take you around 5km of the property that it´s complimentary

free shuttle to or from the airport

i had asked for a room with a window and the staff arranged that as well as an early check in

good wifi

had a big group of 8 people (2 adults and 6 kids) (+) beautiful terrace with a view, nice coffee the whole day, fruits and biscuits as a gift, kids (+) the kids enjoyed the complimentary snacks (cookies, muffins, chips, and guayabas this time of year) and

the coffee is delicious and the adjacent restaurant, open till 11 pm with a limited room service menu all night, is fantastic as well

room had a large spa bath, but it lacked some safety rails

the room service was great, the restaurant, wether i wanted to eat there or in the room, very

kitchen could be better supplied-glasses, plates, utensils

breakfast on the roof terrace is a great way to start the day

kitchen staff will stop putting out food at least 30 minutes before scheduled time.

loved our room, breakfast and location. will be back.

the best location in mx city breakfast was served in a brown bag delivered up to room due to covid but have to say it was

the breakfast gave us a good start to our day

breakfast was buffet and had plenty of choice

laundry service for free on the fifth floor

clean room; staff members are very friendly; free breakfast is lovely

the restaurants were good and the free laundry was

wifi signal in the room facing the square is not good and stable

wifi was very weak. house keeping can be improved.

wonderful bar restaurant in terrace overlooking the zocalo

wifi was poor in my room.

-delicious breakfast -really helpful staff -spacious room with high

very good breakfast, and clean rooms

the breakfast was very delicious and loved the variety of options each morning

provided laundry service when one of our children got sick and soiled his clothes

laundry service took over 40hours to get back to me despite them stating it would be back by 9pm

comfort of the rooms. great breakfast

and the gym was a nice

staff were really helpful and even prepared us room service when we arrived despite being just minutes before they closed

very good gym

i ordered a pizza through room service and it was not completely cooked

the gym could maybe have air-conditioning inside it.