plenty of atractions with kids in the hotel area + great variety of grilled meat on the garden + pool, massages, really nice place for chillout with

the place is beautiful and full of activities for the kids. super clean.

location, rooms were awesome, breakfast included was not so good, very little.

not english speaking staff - even when we have breakfast included, we have to pay extra because they say only continental brekfast is included

great location for trips to mountains + plenty of atractions with kids in the hotel area + great variety of grilled meat on the garden + pool, massages, really nice

the hotel was at full capacity and there were hardly any beds by the pool

was no service at the swimming pool and the hot tub was not on

spa services were extraordinary

spa hotel

location is breathtaking, the (main) swimming pool is really nice and the chairs are comfortable

did not like the fact that the bar across the road has a dj playing loud music til 0200am thursday friday saturday

hotel rooms with 24 hr front desk and free airport shuttle

it was clean, safe, and had 24-hour check in and a late check out

the hotel has a shuttle service, the shuttle leaves the hotel every day every hour on the dot

staff + one of the best comfortable hotels during our stay in mexico + good parking + fast wifi + free

the pandemic they don't have the buffet they used to have for breakfast

the cable tv to watch cnn the room service

price. they didn't charge for room service.

breakfast was delicious

the breakfast was amazing and the staff was very helpful and accommodating

proximity to the airport, it was very clean , staff is super friendly & breakfast was very good.

location and breakfast area was reduced

frontdesk employees and security personal very friendly nice and helpful breakfast excellent

breakfast is quite varied

good breakfast, helpful staff, very good value for money, good bed, very clean.

amazing views, relaxing pool area, great on-site restaurant, and very attentive staff!

the water of the pool was too cold

just be more pendant about the pool

pool and jacuzzi need maintenance, the roof in one of the rooms was really low and the property

the drinks from the bar were also very nice

clean, spacious rooms, comfy bed, 24/7 room service, shuttle bus service, great value for money

the only bad thing was laundry

shuttle to and from the airport, the assistance given, the staff were all professional, the room

gave my laundry in and they ruined one of my shirts

location, free shuttle, restaurant and room service

spa and restaurant. breakfast is included.

wifi: it has never worked

location is superb, breakfast were excellent and the sunday brunch out of this world. the name,

spa is great with a wide selection of treatments

and the best of all is the buffet for breakfast on weekend

was not informed that breakfast ends at 09:00

the breakfast could have more options. i wanted a couple of fried eggs and they didn't have any.

free breakfast with eggs, fruit, yogurt, and some cold meats

breakfast could be a bit more extense.

the crowds at breakfast, very bad

the staff was very good. the swimming pool was better than expected.

garden is delightful and swimming pool so pleasant

mmon) gardens, pet-friendly, affordable pricing, friendly staff, tasty breakfast

the pool can be cleaned more often as

pool was clean and comfortable temperature

breakfast was exceptional, the room was amazing and the spa services exceeded our expectations

gorgeous hotel with helpful staff, great included breakfast, and nice rooms.

chill pool

breakfast was poor

i loved the pool & restaurant

the wifi was ok out in the halls but there is no connection in the bedroom

the wifi is awful! and room smelled from the exhaust fumes of sewer!

sucio no wifi working everywhere in the hotel

no wifi, smelled funny, ride staff, terrible overall experience

only complain was when they opened the bar on friday

- very nice staff and good service - clean pool and deck - bed is great

very charming and well kept garden and pool area.

pool closing time should be later

the pool looked amazing

t joking) 3

shame the bar was shut when we arrived in the evening, but there are other bars in the airport.

room was very spacious, wifi fast

good wifi

location is perfect for airport transits...vary clean with comfortable beds and good wifi.

hotel very convenient for flights from t2 great beds great shower great staff we also love the bar here and always have a margarita when we

is very near to the center and the mountain, the pool is clear and the food is good.

room had mould the rooms were cleaner at the weekend but during the week cleanliness dropped the pool was cold so called solour heated pool was a black pipe trickerling warm water in

pecially for breakfast)

quiet location, and spa service

grounds, friendly staff, huge comfortable bed, nice breakfast

the restaurant is really delicious for breakfast and lunch

more vegan/vegetarian options

they have a free shuttle to the airport

clean, good breakfast, shuttle to the airport

great free shuttle to and from

the gym is small and stuffy with old equipment

the gym has a great selection for a hotel gym, dumbells,, a row machine, etc

the pool was beautiful and the grounds around it were beautiful

premises were very clean, as was the pool

the bar and bar service was great

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

hotel is at the foot of the road, it is noisy, but it has a wonderful garden and pool behind it, with a palapa and an extraordinary view for a splendid brunch

wifi worked well

strong wifi

i liked when i ordered room service it came right away but the cost of room service was more than half my hotel

parking lot is shared with their customers attending cocktail parties and guests does not have any

liked room service

tv service in poor, pool is shallow great for childrena

ong enough for lap swimming)

only at almost 11pm was quiet next morning at 840am, people were already in the pool, kids yelling, noisy and was impossible to rest extremely dissapointing experience

didn t use the pool but it looked nice

think the breakfast offer that comes with the room could be more varied from just the continental option

must

the restaurant and coffee show are delicious and the spa experience it s great

the included continental breakfast was not until 9am. fine but a little earlier would be good

fantastic secluded gardens and swimming pool. breakfast and french pastries are memorable.