i have to use my cellphone data to share wifi to the tv

our room was right outside a bar playing loud music until late.

gym had spinning bike and vibration plate machine which i thought was great

esn t say on app it s closed), water wasn t available to purchase

me 15-20min away) which runs every hour on the hour day and night

the breakfast was a little disappointing and so was the gym

the pandemic they don't have the buffet they used to have for breakfast

room service were quite pushy in trying to clean my room even though i had do not

price. they didn't charge for room service.

breakfast and clean and attentive to needs

a night stay over when you need to fly out the next day, friendly staff, great restaurant, great bar for that much needed drink before 11 pm

design (walk that courtyard) service (24hr room service), helpfull staff and off course location (+) nice pool and work out room liked the 24 hour room (+) the 24 hour room service was also ideal after a late flight too (+) nothing like having a nightcap after a 13h flight thanks to the 24h room service - they brought those cocktails right up to the room (+) we felt we could relax right away, and ordered room service as it was late (+) room service is available 24/7 and staff is very friendly (+) we were able to easily order room service to eat when we got there, and it was a nice, spacious place to lay our heads inside of (+)health protocols, check in and check out, room service (+)out + helpful with questions + clean room with all the amenities i required + fast and accurate room service ++ nice breakfast buffet with friendly staff ++ great selection of fresh fruits and (+) room service was decent and staff were helpful

wifi, really worst... it was going on and off....

room was very spacious, wifi fast

money we came in from t1 and found the instructions very easy to find the hotel they have a great bar with fantastic margaritas our room was great very clean and comfortable we are coming back to

the room had a broken tv, no wifi, no duvet cover, the blanket was worn thin, and i honestly was surprised by this low rent room

location, free shuttle, restaurant and room service

clean, spacious rooms, comfy bed, 24/7 room service, shuttle bus service, great value for money

no free wifi at the airport so that i could call an uber

is great, the shuttle service and the fact that you can wait for it comfortably at the office in the airport is a

room service food was frankly gross

sometimes, when i was very tired, i just ordered the room service from the restaurant and it was satisfactory

the tv had connection issues with the wifi

no gym, small restaurant so breakfast line would be bad if you mis-timed it

it was good to have a gym

the gym

good wifi, free water

kids running around screaming and laughing past midnight

wifi connectivity is very good

the food from room service was just average.

location, breakfast

location and breakfast area was reduced

proximity to the airport, it was very clean , staff is super friendly & breakfast was very good.

good breakfast, helpful staff, very good value for money, good bed, very clean.

breakfast is quite varied

mini bar even though requested

good for kids to play on but useless for swimmers

food is good, bar is friendly and they let me have a late check out at 5pm for the price of half a night s accommodation so that i was fresh for the

asked for free late check out and i got confirmation by email but when i arrived there they told me that i have to

24hrs room service

i ordered room service for breakfast and the dish came without a cover and presentation was not

parking lot is shared with their customers attending cocktail parties and guests does not have any

wifi didn't work in the room

parking lot was chained and i wasn t told i had to notify staff on arrival, so i had to get out

parking and the staff at parking

the property is near a music bar that makes noise through over night

breakfast whose good. the location whose perfect.

the bar with the loud music does not help either by being next to the rooms

helpful! staff got up early for us and we had great breakfast

breakfast is not included into the price of the room, but could be ordered for another 65 pesos,

the gym has a great selection for a hotel gym, dumbells,, a row machine, etc

free shuttle is amazing and free breakfast

nice toiletries good breakfast included decent gym facilities great airport shuttle services to and from the airport only took 10mins

breakfast should be served early, like 6am for guests with early morning flights

clean, good breakfast, shuttle to the airport

close to airport. kids used pool which was pretty clean

free airport shuttle every 30 mins

shuttle to pick you up from the airport was seamless

they have an outdoor pool and a gym

the free airport shuttle service! very practical special when you have a late arrival.

food and room service is also very good, it exceeded my expectations

i had a problem getting on the wifi and they came right to my assistance

excellent breakfast,nice gym!

room service, friendly staff, airport shuttle, breakfast

a 2 adults 2 kids stay with breakfast included for all, and upon arrival was told that only adults were included

parking garage was good and free of charge

the room service is very slow we have to wait at least 1 hour

aeropuerto shuttle

modern in design and we booked the early morning shuttle to the airport when we arrived

breakfast was good and so was their shuttle service to the airport.

hotel is brand new, with great facilities such as gym, bar and a free shuttle bus to the airport

- great shuttle airport - nice room - very confortable bed

could bot connect to the wifi

there is a nice terrace bar in the same building, however on working days it serves goups/conferences, etc, thus might be

shuttle service was great

hotel is beautiful, the staff was excellent, the restaurant food was excellent as well, the shuttle drivers are to be commended, for dealing with horrible traffic

indoor pool was a big plus for the kids

the spa area with pool is awesome. the staff is superb. shuttle to the airport is free.

pool and gym was great as was the 24/7 room service

loved the pool and gym very good accommodations

heard a lot of good things about this place but the night i checked in i tried to order food from room service and the phone would just ring

t not always, apparently, so check your

i booked it because it has 24hr room service

very good food from 24 hour room service, attentive restaurant and bellmen service, free shuttle to airport which isn t super

hotel had a really nice buffet breakfast, te beds were really comfortable

no breakfast

breakfast buffet

and clean place, very good breakfast and free coffee all day long , also close to the airport and city historical

chilaquiles breakfast was delicious

clean and spacious rooms, friendly and helpful staff and an abundant breakfast.

the gym was spacious and had a variety of high-tech, well-maintained cardio machines, weights, kettle

breakfast fine with eggs on demand

the gym was also great for a quick and sufficient workout

bedwas comfortable, but small, a well-equipped gym and a lovely rooftop terraza

clean, spacey bathroom, quality towels, iron in the room, available drinking water, gym, good breakfast

location, comfortable beds and we had a spacious room with a separate kitchen as we had a long stay

we didn't stay for breakfast because we had to leave early to the airport the next day

suite with the kitchen is practically useless since it is not furnished to be used

kitchen staff will stop putting out food at least 30 minutes before scheduled time.

the best location in mx city breakfast was served in a brown bag delivered up to room due to covid but have to say it was

the breakfast gave us a good start to our day

has a nice samsung smart tv, but can t connect to the wifi

the best part of all for me was that the hotel has free washing and a dryer for laundry

the breakfast pretty good

breakfast was not that good

the on site restaurant and bar weren't very memorable.

room service was great

newly remodeled room was great w/ a huge spa tub

the roof top bar has some great views - do not miss it

room had a large spa bath, but it lacked some safety rails

clean and friendly staff the breakfast buffet is good

an ok hotel for a quick stay, it has a decent gym and simple but nice breakfast

location was great. breakfast was very tasty and the beds were comfortable!

the hotel is clean, organized and has a good gym.

lobby is great and we loved the tea machine. breakfast is fantastic

i had asked for a room with a window and the staff arranged that as well as an early check in

the restaurant and bar are on the upper floors, looking out over a square lined with beautiful historic buildings like

the location, staff, size of room, gym, breakfast.

last day a family stayed next door and ws so loud kids running

very good gym

huge margarita on the rooftop bar is a must if you like them

the wifi

wifi signal in the room facing the square is not good and stable

wifi was poor in my room.

the cable barely worked and wifi did not work

room service is inexpensive

good wifi, small sauna

busy area and noisy at nights room service quality declined during our stay as we had to remind the reception from time to time

there is a 24 hour snack bar included as part of the room cost

location, great staff, wonderful rooftop bar & restaurant

the included breakfast is amazing

gym, restaurant and bar on premises

it s very comfortable. it has a gym and the room is absolutely amazing.

e to covid restrictions, etc

clean, comfortable, facilities, staff, free wifi: all 8

no pool, gym was ok but small.

during the last night, we had dinner at the rooftop bar restaurant, good food and amazing

i ordered room service once and the quality of the dish was just sad

loved the restaurant and pool on the roof

room guide to services was poor - only discovered room service was available on the last day by reading the menu

the staff were amazing, the rooms are incredible, the location was fantastic, the rooftop bar and pool were great