bar and pool close early

went down to the hotel bar for a drink and dinner and the bartender was exceptional

the morning breakfast was delicious, a nice variety of items

did not get down for breakfast- late lions game

though i was a bit let down, the room was very spacious with a lovely sectional couch, beautiful kitchen and island

was a very clean facility and the pool was nice and warm

breakfast was probably the best hotel breakfast i’ve ever had

the pool was empty when we used it, it could have been warmer but was ok after adjusting to the cooler

the pool area was clean, breakfast was great

the room was clean and my kids loved the pool

bed too soft kitchen too poór no cleaning within 4 weeks

we didn't get up in time for breakfast.

friendly staff and even during the rush of everyone getting breakfast in the morning all the other guests were so kind and friendly

very good breakfast

there isn't too much choice for breakfast. there is no shuttle or bus.

the jacuzzi was great, and the indoor pool was perfect

booked directly for indoor 24hr pool and sauna, but was closed and did not tell me this...

pool was a little cold.

pool too deep for young children.

the pool was great my kids enjoyed it immensely

there was a great variety for the kids to chose from.

was awesome but we really wanted to enjoy the pool but the water was cold we ddnt get to enjoy the pool no more than 15 min was cold

a more family centered hotel but i think this is really more for people traveling without kids maybe

only got to swim an hour due to pool closing for chlorine issues.

front desk, maid, kitchen staff, even the maintenance guys (met them in the hallway)were helpful, polite and friendly

and the breakfast was so good

great gym

close to restaurants and pool was very warm despite freesing temps outside. delicious breakfast.

great breakfast and staff very friendly

no shuttle to dte

pool closed because of covid-19.

the spa tubs are great, but advise that you give the jets an initial quick clean out via fill/ run

spa didn't work

great price, big pool, jacuzzi in the bathroom, friendly staff

the staff didn’t care about peoples kids running in the halls at 12am at night

was great the staff, room ,breakfast and pool made it the best place we have stayed

pool....not too overcrowded....not too noisy for the most part...friendly staff

there were kids ding dong ditching us but i think that was handled

pool was closed due to circumstances out of the hotels control, they accommodated us and had it

the kids running late night

modern room (except for the cracked cooling/heating component) and a great breakfast, which was included with the stay

and bar was closed

frozen fruit for breakfast was undesirable and no waffles

sink outside our bathroom had too high of pressure that the kids kept soaking themselves accidentally

easy early check in and late checkout

very clean and nice ubication nice parking

breakfast in the morning, steam room and gym

they changed the shuttle service to the palace.

the bar wasn't open

friendly receptionists and free laundry.

i loved that they had delicious breakfast in the morning including a waffle maker

location was convenient, the staff was great (front desk was fantastic and accommodating), the breakfast was hot and fresh-the dining room tidy and clean

no pool

the breakfast in the morning was really tasty and the staff was friendly and greeted us throughout the

i did not have breakfast.

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because i seen that your sheets look like there ain't no way i'm keeping that blanket on my

the kids were out of control i actually was knocked into the pool by the unattended children

no breakfast due to covid.

my room was across the hall from a kids birthday party and they were pretty loud most of the evening

breakfast choices pricey

i loved how each room had to reserve a 1 hour time slot for the pool

there were w couple of glasses in my kitchenette that looked like they needed to be rewashed, which i do anyway

and i loved the fact that we had a full kitchen in our room, that was great

they could have advertised the pool a little more did not know they had one until check in.

breakfast was provided, and it was a hot delicious meal all three days

staff were sweet! very nice! great pool and fitness room! our room was perfect for a big family!

easy check in/out, outside patio to enjoy breakfast

wonderful staff. breakfast was great.

breakfast was hot and lots of options to choose from

everyone from the registration desk to the people serving breakfast were friendly and hospitable

having the kitchen area

kitchen and dining area was very convenient

hot breakfast was good

kitchen had full refrigerator and dish washer (which we didn't need to use

room for everyone to move around and the kitchen is a nice bonus

the pool water was cold, i dont think the heater was working properly.

customer service, very nice breakfast area/lounge

there was no hot tub in side the pool area.

clean rooms. boxed breakfast was good. located close to expressway & a couple restaurants.

loud, unsupervised children at the pool.

kids were not controlled in whirlpool by parents even when complaining to staff

room was amazing , the breakfast was perfect , the pool area will always be a plus for me anytime the jacuzzi is open

the breakfast bar good the cooks was great and dine area and the lobby and lounge was great

it's nice with kids to have a separate bedroom.

breakfast was delicious and there were alot of options

cozy bed, clean bathroom, nice pool, friendly staff

pool temperature perfect, room right next to pool

because of covid restrictions we couldn’t do much, no pool, no dine in restaurants

pool opened too late for me

everything the lady that was maintain the breakfast area she was awesome

free wifi, full kitchen with ice maker and microwave as well as sumptuous breakfasts.

the staff was very helpful and friendly, especially the person who helped with breakfast

kitchen was a little worn (cupboards, missing a piece of trim, stove not stable), and found some

lovely staff great breakfast and fast check in

clean fully stocked kitchen and fire place

noise from rooms next door due to kids running, jumping and hollering

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

no jacuzzi in the hotel and where i stayed kids played in the hallway most of the night

spacious enough to park my race car trailer

modern decor. bar and starbucks

........very confusing trying to get through new road construction to facility parking

free parking, clean

everyone and every amenity was perfect the breakfast and bar service was terrific

not having a hot tub in pool area and the pool needs water changed.

breakfast was poor. no room service.

good continental breakfast but no eggs available.

like that it came with kitchenette but would of been nice if it came with dishes

the breakfast was good

the ability to have early check in

staff was great. room clean and comfy. good breakfast.

every weekend this hotel has 1 or 2 weddings and hotel parking lot overfull and the bar/restaurant is understaffed

the kitchen was not open for room service. we had to order out.

the phones would not call out to the front desk, and no info on room service

fee of 20$ overnight, on their site, and at welcome, giving you a drink, plus 2 tokens for free bar drink, water in your room, but they charge you 15$ on your bill for that when you think it's

bar was open late enough to have a couple of drinks and late night snack

not enough towels in the pool area

loved the pool area and that there was a gym available 24 hours

ambiance felt very modern yet cozy, loved the restaurant and bar on site

the gym, bar, restaurants are really good. acess to the sea foid place too

i would of all appreciated daily housekeeping and room service. indoor pool needs an upgrade.

hotel was very clean, the staff were nice, the pool was clean, and the beds were comfortable and clean

booked for the pool, was told it’s broken

although i did order a drink at the bar and the bartender was lovely

being fairly new toilets should have been ada compliant also pool was not available for one day for

breakfast was good, gym was super clean and enough for sunday routine.

the breakfast was exceptional and hot

room service was good but the silverware,napkins and glasses were missing

no room service except if asked for

i wished the pool was open, had to take the kids across to a different hotel

only thing i can of is the breakfast eggs, sausage and potatoes were not hot

the staff were friendly and welcoming. breakfast was deliciously and beautifully packaged .

we did not try the breakfast. location was perfect for us.

room was spacious and modern with a full-sized kitchenette

swim pool and the 24 hours of the gym

of kids in and out of the pool…puddles everywhere leading to the elevators, inside the elevators, etc

very clean had a very nice pool workout area

the people were great!! it was extremely quiet at nighttime. breakfast was very good.

the pool and continental breakfast

pool was nice, breakfast okay, coffee- meh

super huge comfortable bed and pillows! great breakfast, too.

dove products in the bathroom as well as all of the delicious options included in the continental breakfast

bed and sheets. my parking spot was awesome. it was covered.

overall everything was great. friendly staff. nice breakfast. rooms were nicely done every day.

gym was small but

the breakfast accomodations were excellent and easy to self serve

room service was phenomenal and walking distances to everything downtown

the bar area could be better positioned as a lounge.

the fit kit

room service and food was awesome

signage in hotel could be improved---had some wifi login issues---but rest of experience was very good

the location and the bar staff were excellent.

fantastic, bar and restaurant food very good

the hotel bar was always busy

excellent. only disappointment was breakfast bar empty when i went still within time

i like the bar scene with local crowds

breakfast area didn't have enough seating for everyone

great location, friendly staff, clean rooms and a decent breakfast

clean quiet comfortable rooms pool and hot tub great for kids

about the hotel was great breakfast, easy access of the restaurants outside, pool, exercise room all were a plus

clean, good price, lots of shopping near by, quite a few very nice restaurants near by and good breakfast

room service didn t do what they were supposed to do

the bar was not open on the weekend

decent bar in lobby

best feature and sole reason i chose the hotel was the excellent electric vehicle ev charger stations

not to mention room service isn t offered on the weekends

breakfast was great

) had to wait to use pool, as well as shorten use hours, and the gym had shorten hours

was great, kitchen area was clean, room was awesome

hot tub was not very warm and the pool was freezing!

very nice breakfast

i did not get what was advertised. room service

great buffet desk clerk jeffery was awesome pool was great dinner was good

gym

couldn t use the pool, bar, etc....

was great and the room / bar service was great

close to home, great swimming pool, and a fun experience

lol if they had a bar on site and even stayed open till 12am

step was very very nice i liked the monday through wednesday social with the food and a little bar also the hot breakfast is amazing and many options

meals if you would rather stay in then go out,has pool, hot tub and gym which we like to use if time permits, the free popcorn is an appreciated added bonus

also included dinner bar every eve 5:30-7 with 3 free adult beverages nightly

the breakfast could have been a but warmer. by the tine i git food to table the eggs were cold.

i didnt come from the breakfast but it was not great. don't count on it!

breakfast selection was good, but seating environment failed miserably

the option to visit lifetime fitness since their pool is closed.

a hotel in an affluent area i would expect a better breakfast

i also enjoyed the breakfast

the breakfast and hot coffee was excellent and just what i needed to start my day

breakfast wasnt the greatest and the pool was closed due to covid

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

and some other stores makes it extremely convenient especially since you have a full functioning kitchen in the room

was nice clean smelled really good the breakfast area was different in a good way didn't really get to try the food the area was not

the breakfast was great. best i've seen amongst

loved the breakfast and enjoyed the pool!!

pool outside and restaurant inside a hot breakfast included

there wasn’t anything i didn’t like the pool was a little leafy. i cleaned it

breakfast was very good also and i would stay overnight in the future

the breakfast bags, you need more choices. such as yogurt, fruit cup etc..

the breakfast was

breakfast eggs were not good....

was impressed that a full breakfast was available

especially appreciated the ev charging

breakfast- there was no meat with breakfast on the sunday morning

we had dirty laundry and in vacuumed carpet in our first room

they need a adult pool hour

bar was closed sunday and monday

kitchen

the breakfast need attention.

very clean establishment and the breakfast was covid friendly

very clean and the staff were friendly and helpful. great breakfast options as well.

i liked how clean the room was and kitchen was. the hotel overall was nice.

high chlorine content of pool and hot tub burned your eyes the shower was great but water did not drain well, left you

clean clean clean a working clean hot tub, great courtyard to relax at, great bar and food!!

the toilet paper roll was hard too reach for most women and kids

the pool and jacuzzi were great for unwinding after a long drive

empty hotel for both nights and they let 5 or 6 kids (thinking 7 or 8) have the room next to ours and the noise was really really bad i called the

the pool and work out area. and most definitely, the breakfast

bed very comfortable. the gym equipment was really nice quality.

cleanliness overall, the room was big, lots of room for our family, bathroom also big & the breakfast was really good

the pool and work out area. and most definitely, the breakfast

pool and wieght room was very nice although there wasnt a hot tub

the pool was closed, but we have enjoyed it at other times

indoor pool would have been better

only thing i can think of they could have changed is have the pool inside

breakfast was excellent

outdoor pool

the pool and arcade are an awesome treat

breakfast was delicious and the pool was great!

location, cleanliness, free breakfast

were not able to use the pool or hottub because of unsupervised kids overwhelming the area.

i loved the gazebo outside along with the pretty flowers. as well as the hot tub and pool

breakfast

breakfast was really good!

they only refilled one of the three empty pans just as we were leaving from breakfast

breakfast room open 24/7.

the room was very clean and comfortable great breakfast buffet friendly staff!!

breakfast it was amazing in the cooks did great and was so nice. plz give them a bonus.

the walls over the spa tub were peeling, and the light did not work

the spa bath slowly drained no matter what we did but we were still able to use it.

the pool.

the pool is great

breakfast was limited for me due to having food allergies.

it was very clean! from the room to the public areas and pool, everywhere we went was spotless!

some of your others guests were really rude and very racist to me and my kids.

loved everything from location,staff,pool,hot tub.room was perfect for us,thank you

delicious breakfast and hot coffee around the clock

great resturant and bar on site!

loved the bar area

and the affiliated restaurant, the toasted oak, was bar none the best hotel dining experience i've had domestically

dining room hostess refused to seat us in the dining room but said we could eat in bar so it was

we had to buy cleaning supplies to clean our spa bath and bathroom

kids running in the hallway

i ran the jets in the spa bath and a bunch of nasty mold

the spa tub leaked at the how water faucet and the jets did not function properly

i was on the main floor right across from guest laundry and hotel staff room

kitchen unless getting weekly rooms but it makes a bit of sense given the competitive rate of the

they didn't have hot breakfast or the pool was not open they said do to short staffing.

the layout and the pool

the pool was small. there wasn’t enough linen in the room for two guest in a two guest room.

they didn't have hot breakfast or the pool was not open they said do to short staffing.

great staff clean rooms good complementary breakfast

enjoyed the room and the hotel gym

pool was closed

did not clean spa tub every day

only problem was that the spa tub broke, so i wasn’t able to fully enjoy what i paid for

my t.v in bed room didn't work. bed to hard hurt my back.pool could of been heated

pool was unexpectedly closed when we were ready to use it and did not reopen during our stay

rooms are very spacious with a fully equipped kitchen, a big couch, working desk, comfy bed and a big shower

had a huge room with a living area, a kitchen area, a sleeping area, plus a large closet, and a large rest room

nnot remember if there was a microwave; did not have to

excellent breakfast. adequate fitness room nice outdoor pool

breakfast was very good and pool was also very nice

breakfast was great. staff very polite and friendly.

it was good that the fitness center was open

the free breakfast and out door pool

i have kids that live in my home the object was to have two peaceful nights alone with my new husband away

i have kids that live in my home the object was to have two peaceful nights alone with my new husband away

we wanted to rest and with kids, it's good to have a place to land quickly

were a couple families that took over the lobby area and their kids were left to run the halls yelling and playing ball in the halls until 10 pm

complaint is noise from the kids in hall

shuttle service

got was adjacent to another room and the people staying in it were loud adults but also had loud kids and with that door we could hear everything

the hot tub was barely half calf deep with water but the kids enjoyed the pool

the pool was freezing cold and all the kids ended up in the jacuzzi, consequently the jacuzzi water level was extremely low

shuttle from hotel kinda seemed like a death trap, door was hard to close, lock missing, dirty,

parking lot lights did not work around the back side of the building the darkest side of the

my kids and i came for a dance competition

what was a straigh shot on google tunrned into us driving through dark parking lots because there was construction being done to the rd the parking lot entrance is at

parking was great

has a convenient location and a nice size fitness center

swimming pool really disappointed me, it's extremely small, actually, you are unable to swim at all

breakfast was out of eggs (which is understandable with the supply chain)

pool area was small

i was thankful for the hot tub and pool as well after a very long day

room was spacious and comfortable, and the kitchen was better than we expected

the pool was a bit cold.

the only thing that was even remotely negative, and it is extremely, extremely minor, is that the pool could have been warmer, and there was no hot tub , but it was in no way a downside to our time

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room with reasonable prices

i didn't have time to use the fitness center or pool, but both looked to be in fine shape

pool was freezingud83eudd76 in january

pool should be bigger.

kids really enjoyed staying here, swimming in the pool and also the breakfast was

not the property fault but the bar n grill food was extra expensive but wasn’t worth the

breakfast was excellent, serving area needs more room

breakfast bar was terrific