the outdoor swimming pool was amazing

setup of the room was not ideal for a family with small kids, as the kids' beds was up steep stairs

staff, and the enjoyment of the fine old wine cellar converted into a very cool dining area for breakfast

great place with amazing garden, breakfast in bed and a most kind hostess - highly recommended

we were a family with three younger kids and there were three proper beds from them in the loft space, ample place for rh to run and

was a nice cute hotel, with a nice pool and nice view from the pool

clean, friendly staff, good breakfast, pool and gym. free parking next to the hotel.

roof terrace with bar and pool very inviting, unfortunately my stay was only for one night

and i have to mention the rooftop terrace—it's absolutely breathtaking, with a great bar, pool, and gym

the room for two adults and two kids wasn’t huge, but the way the children's beds were arranged was an engineering masterpiece

any staff to serve in the bar when a coach party visited the restaurant was very

breakfast and bar food is good.

breakfast was good including my wife who can only eat gluten free food and the bar was very welcoming, our room was very nice & a good size

very good breakfast , helpful personal .

was the breakfast room, not a place for dinner

secondly, i left my laundry in the bag in front of the hotel door with the laundry document properly filled up

location. service, rooms , breakfast excellent

wanterd an upper floor 1200€ precharge for potencial expenses for a family ,4 members 2 of them kids, in a familiar room, 6 days is

the gym is excellent and very well equipped

the common areas, such as the pool, spa, and restaurant, are of international standard, with sophisticated and perfectly

cinema, stores, supermarket, etc), many restaurants alongside the tagus river, meo arena, casino lisboa etc

river, attention to details (brushtooth, comb, body lotion), polite and helpful staff, excellent breakfast

breakfast was good

clean,view, very nice breakfast

super helpful staff. helped us with early check in.

location and parking immaculately clean well designed rooms good room service

the hotel has a nice bar with good snacks

breakfast was fine- many choices and we’ll staffed.

was upgraded, the meals in the bar were tasty, the location is very good for train travellers and also close to large commercial

location was spot on, right beside a subway station, altice arena, science museum for the kids, conference centres and a massive shopping centre

rooftop bar and pool a nice extra especially in the sunshine

location close to public transportation, modern casino and plenty of great restaurants

wifi was good and the hotel is nearby the waterside and 50 meters from some good restaurants

thing i could complain about was the wifi did not reach our room

the rooftop pool offers a stunning retreat, and while the gym may be compact, the inclusion of saunas is a welcomed bonus

the gym was decent and had enough cardio/weights equipment to use

the pool/spa area wasn’t too inviting but we didn’t care.

the spa was very nice

ideal for family with kids that won't need to push prams up and down hills

location and early check in

the breakfast was excellent, with plenty of options to choose from

the gym could be better and the rooms shiuld have water for the guests refilled everyday

friendly and professional staff, clean comfy room, good room service

breakfast was amazing with a great

the bar tender, gonzalo, was especially nice

at the hotel was exceptional, beginning with the staff at check in, to the dining room service, to the bar service, to housekeeping, to check out

wifi was very problematic in my room with very bad signal

room size, room service, staff, cleanness, location

- nice river view room, as requested - possibility of late check out if availability

the wifi was not working.

great breakfast, ample and clean rooms, and a gym facility

friendly staff, nice gym

we also appreciated the welcome drink upon arrival, and the breakfast selection was rich and varied

the gym has a boxing bag which is very fun, wished we had more time to play there

everything is clean and spotless, very good breakfast

of the food available on the room service menu, none of my choices weren’t available

the pool was lovely even though we only used it once

great staff, free parking

free parking, complementary water, nice breakfast, comfy beds and a quiet place - all you need for a good night rest

the pool was cold

arrived late but not a problem, bar open was good

got an early check in, that was great too

parking and closeness to airport. great breakfast buffet

the hotel went above and beyond to get an early check in as i was not feeling well

24hr bar in the lobby

absolutely marvellous people, from the reception, restaurant and bar staff, to the people who greeted us at the door and helped with our luggage

bar area also made snack and light meals in the

free breakfast is a plus if you have kids

some of the electrical plugs are coming out and that is dangerous for people that goes with kids, need to make sure that they get this fixed before guests arrive

great, ev charger was a bonus - should be advertised in the htl facilities

the breakfast has a little bit of everything for everyone, very delicious food

modern and well presented staff were very polite and attentive room was very comfortable -snack bar food was lovely-service excellent-early morning flight so early breakfast at 3am again food was

breakfast was lovely

excellent buffet breakfast

breakfast and bar area is nice, they even show live football

indoor and outdoor pool, spa, and fitness center

i didn't have the chance to try the restaurant or lobby bar as pets weren't allowed and i couldn't leave my pup in the room unattended, but it looked

property was conveniently located by the airport with both an outdoor and indoor pool

great room service and staff welcoming and attentive

wifi had great signal

i had room service a couple of times (lasagne bolognaise), and it was delicious

room service 24/7

breakfest,room service

room service is good

room service food was disgusting, i got chips that were frozen

conditioning is so precise and no noise complimentary mini bar beverages is very nice very friendly and helpful staff good location right next or even in the

lack room service

the breakfast was amazing, with a great variety and fresh options

the ocean and cruiseships, complimentary drinks in minibar, fluffy bathrobes, huge bed, delicious breakfast

good location at santa apolónia station. there’s a small gym and delicious restaurant.

the gym could have a cleaning spray and potable water for refill.

spaces to spend time, instead of just having a room - breakout/common room for relaxing with a pool table, outdoor swimming pool and lovely terraces full of seating and plants, a cafeteria, a

great location, clean and quiet. fab gym and friendly staff.

we enjoyed the breakfast in particular

the room was very spacious and i liked the small kitchen

there is no beach, swimming pool

the gardens were beautiful and the pool was clean and open for the kids. breakfast was good.

hints of the past, like where the dj would have stood, and the stage area is now used as raised breakfast dining

breakfast was good, standard choices

my wife and my kids are happy lovely resort

loved the eco terrace bar and breakfast there, what a view and the sunsets

food at breakfast and at the rooftop bar was good

and the rooftop bar had great views

was small for 1 adult + 2 kids

enjoyed the room, how they cleaned it every day and of course the breakfast

lacking of a bar to sit and relax

the small touches like the welcome bubbly, and in room mini bar and personalized items in the room where above expectations

kids loved the tv in the bedroom mirror

nice touches like free mini bar and cakes/biscuits in reception

offering a buffet and à la carte dishes rooms are at boutique hotel level complimentary mini bar in the room comfortable beds and

convenient location and nice breakfast

they gave us a welcome coffee at the coffee bar when we arrived and then offered us a box breakfast when they found out we had to leave early

the breakfast is nice although and had good variety

breakfast was good with plenty of choices

did think that the bar in the reception area could be put to better use if it was manned more

gym didn't have many equipments at all

they were very nice, served us from the bar even though it was closed already

room service staff

not so professional staff but quite friendly. bad wifi

breafkast was not so good,we payed room service,they bring us some fruits and omlet tasteless,without bread,croasaint like we ordered

friendly staff, very good breakfast, good size room.

very good wifi and breakfast

wifi could be faster, otherwise we enjoyed stay

very good buffet breakfast, very clean and comfortable room, elevator, good location.

great breakfast

excellent breakfast: we loved the little bottles of juice and the yogurt was delicious

my kids loved the breakfast

my kids loved the breakfast

new furniture and rooms interiors close to metro station nice park with kids playground around

modern tv and wifi, friendly staff

lovely courtyard to enjoy breakfast or evening drink and not rip off bar prices

the location in the alfama, the courtyard, the bar and bartender, the helpful staff, and the comfortable beds

lovely breakfast and lovely wine from the bar in the evening

early check in was accommodated by nice staff

breakfast with many fresh options, comfortable bed and very quiet room, francisco at the bar sharing his appreciation of the local wines, very clean, helpful staff always available, great

wifi and air conditioning is good

really polite and helpful stuff - chance to get a late check out (and a shower) after finishing my half marathon - breakfast was quite fine for a

breakfast was area was a little small... but no problem

internet could be better and the breakfast needs to be better

comfortable beds, very clean and good breakfast buffet

he also serviced breakfast with style and humor

breakfast was gorgeous

beautiful halls and rooms, a lot of tiny perfect details, staff is easygoing and very helpful, breakfast is tasty

room and breakfast

friendly staff and great breakfast

the complimentary buffet breakfast that offered a great variety of items.

not possible to borrow iron, only chargeable laundry service, poor breakfast

good wifi

never received it, so i juts went to the bar and asked for some

we loved that modern design. baclon and view gym prize

we were tired so we just had their bar food but it was tasty

we used the bar a couple of times for a night cap and there was a nice range of local and well-known brands of

the room was clean and tidy(timber flooring could do with a bit of tlc-was worn in places), mini bar was well stocked and flat screen tv was great

there is a cute bar downstairs with a friendly bartender

although staff readily supplied a jug at the bar but we had to ask each day

a few more wines or perhaps a beer or two at the bar would have been nice.

we did not try the bar as it looked more like a cupboard than a proper hotel bar

clean and comfortable ud83dudc4c late check out

cleaned since the last guest—a used towel was still hanging, there were hairs and a used soap bar in the shower, and the shower did not drain well

is very sub standard, their website is very misleading, as for the so called bar which is practically non existing with shabby chairs, and very little drink, breakfast was not

love the hospitality that they even upgraded us with free breakfast

everything was perfect. didn't prebook breakfast but bought it both mornings.

the breakfast is very basic.

coffee machine, water and mini bar lovely touch

beautiful hotel and the evening staff was superb that were looking after the bar and restaurant

our favorite thing was to relax at manny's bar after being out exploring all day, and have a refreshing glass (or two) of vinho verde

was beautiful, the hotel was stunning, the food and staff were wonderful, my mom and i loved the spa and each had services

we were upgraded to their suite, which was appreciated, very spacious and had panoramic views

beauty spa seemed over priced considering we were paying guests

staff were very friendly especially the breakfast and bar staff

breakfast is good, the room we got was very big and with a new tv the room service is good and

the room was spacious and fitted us and our two kids

room was big enough for family, good location, suitable for family with kids, good breakfast!

late bar and lovely breakfast

we were too tired and paid for the room service

there is also small spa department with one pool and two saunas, treatments i did not try

one very small downside for me : the hotel's swimming pool, a little small for a 5*

our room wasn’t ready for early check in, but they have a facility where you can shower and get cleaned up so you can start

room service is quick and delicious, i would recommend this place to anyone travelling to

the wifi in my room could have been better.

the room was great with a kitchenette, fridge, microwave, kettle, utensils etc

loved the character of the hotel, old wooden floors and small kitchen in bedroom

beautiful rooms en suite, spacious with convenient kitchen and very nice and clean bathroom

were all excellent—clean, each with a balcony, fully air-conditioned, and even included a small kitchen

accommodating for our late check out issue very comfortable bed decent sized room location pretty central to the centre

the wifi worked well

- breakfast: wide variety of breads, sweets, fruits - clean room - gym

breakfast was excellent

room was perfectly clean, equipped with fresh water fulfilled everyday by room service

coffee machines, gym hours 10am/8pm no use as you're out all day i came down at 7ish to use before breakfast told no

gym

noisy elevator, gym poorly equipped

bar staff were fantastic as were the front desk

the rooms were basic, and the top pool was a kids attraction

the staff is super friendly and the rooftop pool and bar welcomed after a long day of visiting

carpet dirty, hair on bedsheets gym really bad location not ideal

staff could give a bit more infos about the spa and swimming pool services, and there is nothing in the room with infos (about the restaurant,

small gym and lobby

gym was too small to be called a gym

friendly staff, excellent breakfast, nice bar area

up that park because it was such a beautiful park but we were too scared to go there with the kids

we arrived at the hotel after a long flight from los angeles at 12 pm with an advance request for early check in at 12

roof top bar has an amazing view, but hard to get a table

price, good location, early check in and late check out, close to the center and metro, good but busy roof

breakfast varied

breakfast was good and carefully prepared, dinner was absolutely delicious, bar vibe is great with good music

hotel has a very young vibe, there’s e cool bar on the ground floor, they offer free water to drink and the position is very good

only that didnt have a restaurante or bar in the hotel. or it was closed

i got a nice complement and a small celebration at their bar on my birthday which was super nice, thank you so much

the bar man showed the patio and gave hours of the bar