great breakfast

bar area was very nice and well stocked

wish they had wash cloths and bar soap.

arrived late but not a problem, bar open was good

arrived late but were still able to relax in the bar area with a glass of wine before retiring to our room

property was conveniently located by the airport with both an outdoor and indoor pool

we located a tv station in english, used the complementary wifi and napped on and off all day on very comfortable beds

my kids loved the pool, and the room service for dinner was good and arrived quickly

staff helped for early check in when room are available with no additional cost, great experience and

the complimentary airport shuttle was very much appreciated and the extensive offerings at the breakfast bar were outstanding

location was ideal, the buffet breakfast was excellent.

location, quality, breakfast

breakfast and bar area is nice, they even show live football

we were travelling with kids and had the flight at 7 am

excellent buffet breakfast

staff, cleanliness, good breakfast, room service, clean & comfortable bed, location … everything

the restaurant was just ok, a little dated and the food option for room service was just ok

last note on the wifi password

the wifi in the hotel rooms is

the wifi was not working.

they have late check out depends on the availability which is very convenient for people who have night

the breakfast is wonderful and healthy but with everything you need, even of you prefer white bread and

funky space, has a gym as well

we travelled for a concert, and they had a mini-market for drinks, open bar with food, even later in the night, when we returned

last but not least we walked to the casino

on top of that, the hotel as spa facilities but you have to pay extra to use the standard sauna, steam room

breakfast was outstanding

location was good for aquarium, casino and shopping access

really good breakfast. during our stay we very luch enjoyed our morning with it.

hotel, great personal and installations, very delicious breakfast, very easy to find and with great transport connections around

especially sofia at the breakfast reception, always with a big smile to start your day with

beautiful hotel in a beautiful location. love their spa and pool area- their staff is amazing.

wifi was very slow

kids are scared of heights and did not enjoy the glass elevators, once they were working

breakfast was excellent. the staff were the best.

wifi slow , and had to sign on afresh each day

got room service, delicious and good service

issue was the restaurant for kids didn’t feel overly family friendly

pool looked nice but we didn't use it

early tea n coffee should be offered for early check in departure

don't miss the aquarium right nearby - easy to spend at least two hours or more - great fun for kids and adults

was upgraded, the meals in the bar were tasty, the location is very good for train travellers and also close to large commercial

the hotel has a nice bar with good snacks

location and parking immaculately clean well designed rooms good room service

got a free upgrade this time and the stay was great as always, i love the bar and the bartender who is very attentive

spa area was really small and not working despite it was opened

spa and gym

reception was amazing , breakfast staff incredible, cleaning staff did an amazing job, pool deck bar tender super friendly , bar manager andre was super nice / gave us a free round of drinks and

too far from the tourist district and the roof top bar was closed.

the pool

cinema, stores, supermarket, etc), many restaurants alongside the tagus river, meo arena, casino lisboa etc

- super nice and engaging staff - that facilitated even and early check in that was much appreciated

breakfast is very good

breakfast was amazing

breakfast was good

room had plenty of room for two adults and two kids

laundry service is not working

bed extremely comfortable. quick room service and food was delicious.

unique romantic charming games room for both adults and kids

staff were friendly, and i was offered a late check out 4pm

breakfast wasn’t the best but the staff made me a fresh decaf coffee.

location very clean gym terrace

there was a kitchen sink so would be easy to wash them

beautiful, comfortable and clean room with kitchen facilities and gorgeous river view

pool was very small

the service at the spa was excellent

comfortability and also great room service with mostly nice staff

very accommodating. loved amenities options with breakfast and gym.

great gym and pool to round it off

has a pool ( extra €10 charge to use) well equipped gym and even a pool

room service limited hours

super comfy bed . nice restaurant and bar staff.

room service took a little long but was early in the day

not possible to borrow iron, only chargeable laundry service, poor breakfast

wifi worked perfectly, there's a subway station two blocks away and despite not being in a centric

we used the room service and the toasts were king-size, quite good for the price

the hotel bar was inexpensive and the foyer had a nice ambiance and a gift shop selling various items

kids screaming in the hallway late at night no soundproofing between rooms very basic accommodation

the room was spacious and fitted us and our two kids

the room was spacious and the sofa bed setup for the kids was good

gym

wifi works well after registration

didn’t use mini bar but convenient to have

gym in basement felt uninviting.

i suggest that the breakfast be open earlier for those who have morning flights.

the air conditioner was not working, no kettle , no iron , no room service …

comfy bed, comfortable environment and very nice shower. pool was great along with gym.

i used the gym and the swimming pool which were very convenient and enjoyable

the swimming pool

poor wifi connection

excellent breakfast with a wide variety of food, room service, working air-conditioners, very close to the metro station, etc

if you didn’t want a big dinner, the bar had sandwiches, salads, burgers

they will charge you €6 to get food ordered on room service to your room

early check in on request.. and the way they treated.

early check in was offered for 50 euro for two hours which was exorbitant

breakfast 6/10

excellent and quick bar service

one of the reasons i booked here was the gym

excellent staff. lovely spaced room. breakfast excellent choices.

very professional staff great breakfast

good wifi and refurbished rooms from 3rd floor up

room service is not responsive

when we asked housekeeping for more, we were told we couldn't have any and that we needed to call room service

wifi too bad for voice calls

the bar closed very early and no snack facilities were available

kettle/coffee/tea and also on first few days we need to use other swimming pool from hotel next door

on monday 16 sept i rang room service at midday to be told that they were on a lunch break and to call back for service

good wifi. location

the hotel laundry was too expensive(lisbon was our 1/2 point laundry) but they helped us find a nice, clean

great wifi and room service

room service food was disgusting, i got chips that were frozen

breakfest,room service

room service 24/7

the airport and to the city within walking distance you can find coffee shops, restaurants, self laundry and market

room service is good

i booked a massage for my mom at the spa and she loved every minute of it

there was also a spa to avail of which we didn't

room service breakfast had good options

reception, bar and service

kids not allowed in swinging poll although accompanied by parents

the room size is tight for 4 adults and the whole space is more suited for a family with small kids - there were 2 cups, 2 glasses and 1 chair in the room

was small for 1 adult + 2 kids

in room (with free pods, refilled every day), nice view from 11th floor, central location, good breakfast (continental and cooked), very kind staff at reception and in breakfast room

it's not appropriate and safe that kids or old people stay apart from family in different floors

location, efficient check in, flexible with late check out

good location and the breakfast was great

luxurious, great hotel bar , comfy clean rooms

bar staff (nuno) was exceptional- efficient, friendly and professional)

the room service was a great as well

there is no pantry in the room which makes uncomfortable situation with little kids.

there isn’t a restaurant in the hotel to have diner at. there is only room service.

nice bar downstairs

a bar and also room service food is available

easy and fast checking in and out room service was great, easy to order, fast and very tasty food overall a great

very clean, modern and hot tea maker. in the room. nice bar too.

the gym is fantastic

during our stay there were no kids whatsoever so we could really rest and enjoy the time

rooftop pool/bar really nice - cocktails were lovely

nothing only if the roof pool would be heated that would make the stay even more fantastic.

great staff and rooftop bar was awesome

hotel was nice and clean room service was clean pool and top deck nice atmosphere

they facilitated us eating together at breakfast

rooftop pool is perfect for relaxing with a wonderful view, we used the gym there as well

is excellent and tasty, the room service is very good

no wifi in room - maybe an isolated issue. the othet rooms may not have this issue.

free parking lot is great.

we also could park the car in the below parking garage for a nice price

it was also spotlessly clean,well stocked mini bar fridge

would have been nice to have the bar as it was last year

clean room.professional staff. great price, loved the buffet breakfast

they offer nice touches for guests and have a gym and parking on-site

fantastic for adults and kids

room, spacious bathroom, good wifi, comfortable bed

comfortable and quiet room with good amenities for business travel, wifi, printing, great neighborhood

the breakfast was rich

the gym was slightly underwhelming especially as the rest of hotel was 5

staff member in tapas bar very friendly. clean. good pool.

well equipped room with good view and great room service

lack of stocked bar in room.

room service meals were generous portions,fresh and tasty even for kids

we were tired so we just had their bar food but it was tasty

the room was clean and tidy(timber flooring could do with a bit of tlc-was worn in places), mini bar was well stocked and flat screen tv was great

there is a cute bar downstairs with a friendly bartender

we used the bar a couple of times for a night cap and there was a nice range of local and well-known brands of

although staff readily supplied a jug at the bar but we had to ask each day

the gym and pool were adequate for a city hotel

compact gym with everything you need for a good work out

i didn’t get to try any drinks at the bar but the food was amazing, overall i enjoyed my stay

the room was nice, clean and fresh, we enjoyed the breakfast, and the walking distance to the centre was fine

well enjoyed the outdoor pool

the breakfast buffet was

shame about the non alcoholic bar but plenty of bars 20 min walk to main square

maybe a bar would have been nice, but it wasn't too bad that we didn't one!

i enjoyed my mini breakfast as i did not eat a lot, but i definitely enjoyed my stay

loved the location breakfast was delicious and people were lovely!

breakfast is self-serve buffet style: lots of choice and variety

outstanding staff, great continental breakfast, very nice central location and a ten over all.

good breakfast. easy transportation attentive staff

breakfast was very basic but was enough for two of us

when i requested an iron, the laundry staff came and picked up my clothes to press it themselves

great staff, bed, location, wifi

the hotel staff are superb, from checkin to breakfast staff to checkout, everyone was efficient and friendly

the wifi was very strong

easy to walk and very friendly with kids, will definitely stay

upgrade from standard room to large sunny top floor apartma, great service, large selection of breakfast buffee, early checkin, modern design

little treat as a warm welcome awaited in our room which was two vouchers for free drinks in the bar and a little sweet treat

they also provided a great room service and a gluten-free breakfast every morning

the hotel proximity to bar and restaurants

the staff left us a tray of fruit and cookies. how nice! excellent full breakfast.

wifi was slow some times

the gym and pool area were my favourite part of the hotel, as i would workout while watching the

on friday & saturday the dj transformed the bar/lobby into an amazing area, great atmosphere

beds excellent gym, steam room, sauna clean swimming pool lovely staff tasty food &

the staff made my stay pleasant and was always helpfull and rooms were always clean, the spa area is a real treat at the end of the day, and a room with front view

swimming pool and gym

- breakfast: wide variety of breads, sweets, fruits - clean room - gym

window overlook other people's apartment and hanging laundry

breakfast was great, there were different choices of breakfast

fresh and delicious fruit , pastries and scrambled eggs and even gluten free bread for breakfast

well appointed, clean, friendly staff, good breakfast...

they should offer more choice for the breakfast

my kids loved the breakfast

nice hotel, friendly people and room was great for us (family with two kids 5 and 2)

we had requested an early check in, which they could not accommodate, but we were able to leave our bags

i liked the bathroom and the room service was very kind

breakfast was lovely and varied and the staff was super kind and helpful

example: in the night, while asking for laundry, looks like is he is doing a favour to answer

the roof top pool is a real treat and the kids loved it as a wind down after a day out

lovely big towels provided and bar service too

my wife and i are in out 30's and two kids under 4, all were kind, however the fellow occupants seemed to think we were out of place

a nice intimate bar in the lobby

was a lovely hotel with a good breakfast

very clean, breakfast very good

breakfast bar was amazing..and onsite parking very convenient

great location, spotless clean, very modern, great continental breakfast, lovely little bar that was a surprise for me

breakfast was excellent

nice hotel, good positioned, metro nearby, kind personal, good breakfast

from the front desk to the bar and breakfast we were always greeted and treated with kindness and hospitality

front desk was super helpful and worked with the bar staff to get us set up to watch a canadian olympic hockey game on the big screen

zone and coworking space, open lounge bar 24/7 (

excelent breakfast! also the family room was very spacious and with great soundproofing windows.

in this hotel; décor, ambience, rooms (i suspect we were upgraded on arrival), comfort, even the bar was quite reasonable for a hotel bar

traveling with kids and in a covid situation, the staff was extremely understanding and helpful.

great breakfast with a lot of choices, awesome staff

breakfast, gym, standard

location for airport and metro good bar and restaurant

autobilling of mini bar when we

a fully stocked mini bar and tea and coffee making facilities in the room, for some reason a rarity in portugal

wifi wasn't working

room service very efficient - lots of staff at the reception to support whenever needed - room was

- gym. it's not a gym but a couple of gym machines - breakfast is poor

clean and functional, good location. helpful and sweet staff. no issues with wifi

room service staff

the gym was very up to date and clean and the staff was very nice.

bed wasn’t too comfortable, slow wifi

are equipped with tea/coffee facilities (we didn’t have any, but you can buy coffee from the bar downstairs) and iron/ironing board

the rooftop bar is great, but it would be better if it offered more finger food options.

they have a sauna and pool which i tested and loved

we loved the facilities and were able to have drinks and snacks both nights at the rooftop bar that added to the special occasion

was nothing we could fault, all staff were friendly/ do anything to help, great breakfast choice, hotel was spotlessly clean

service, communicated in my native language and spanish (which i appreciate), staff in the breakfast buffet were always attentive and made me feel special at all times

bad wifi, also they make up the room very late, 2 days i came after 4 pm, and room wss not yet made

i have expected the gym and pool to be much better than other portuguese managed hotels but this wasn't the case

nice bed and bathroom. good room service

the location was great. laundry and supermarket are close to the hotel.

nice staff, clean rooms, lovely breakfast with live music

bed / pillows - ok - chair in the room was not functioning properly - breakfast - ok - the gym is rather small: some 3x aerobic machines , and only one bench, and dumpbells

the gym is fairly small, but enough to do a quick workout before heading out or in the evening

inside the lifts, the gym etc it all looks cheap and nasty

gym and roof top bar

the underground catacombs to the spa were so fun to walk through. the pool was cool.

jazz music or something similar would be nice in the bar area

only one socket in the room no gym and they claim themselves 4star awful coffeee for breakfast and extreme ripp of

staff were incredibly friendly and helpful and we loved the kids’ toiletry boxes ( esp

tried the spa (heated water) very good and relaxing

the bar closes to early ud83dude09

i liked that there was a gym

the gym was handy for a quick workout however, no free weights available and a new mat for the gym

the bar person was excellent really knew his stuff and recommended some lovely port and wine

the gym being under construction was a bit sad as i was looking forward to it.

the breakfast and the restaurant both are impeccable

very dangerous for kids

wifi is worst i have ever had, speed was like old analog 48kb/s and very unstable

gym could be better, some appliances wasn’t working

good location (close to metro and easly accessed by car), has everything for family with young kids

ordered room service... not great food.

also, i visited the gym facilities inside the hotel, which was a nice add-on to my morning workout

beautiful especially the bar area breakfast is excellent with variety and good quality near to metro and a convenience shop

the hotel had everything, including access to a very well equipped and spacious gym, spa, sauna

was clean and quiet, the 2 single beds for the kids were real beds (and not sofabeds)

helpful staff, amazing breakfast and modern rooms

their own sushi bar also offers great food

i loved the separate sleeping area for the kids.

room (2 adults/2 kids) was fantastic with 2 rooms and a bathroom

not walking distance from city but hotel shuttle and very cheap and quick taxi made it less of an issue

it’s also a wonderful place to stay with kids

the city traffic in a calm area and at the same time mi utes away from everything the hotel has shuttle bus service at every hour to the center

- fast housekeeping services (inc laundry) - underground

hotel has an outside bar ‘soul garden’ which plays music until 1am, not a huge issue (and normal for a lot of

bar in the hotel works 24/7

the front desk college age kids couldn't be bothered to smile, be the first to say something much less

the staffs are really kind, they allowed me to do early check in before the time

the bar restaurant had good pizza and inexpensive wine

we could make an early check in for all our 3 rooms, which is greatly appreciated

the breakfast and room service was so affordable .

late check out request was accommodated

large bedroom and bathroom, fabulous bar and restaurants - great value for money.

did not got blurry when you take a shower bed was great and had a good set of tv channels for the kids to enjoy

the reception had area for small kids to play (for toddlers and game console for older kids)

the fiof tip and pool close too early

my kids loved the nightly light shows

on our last stay we needed early check-in and a very late check out

staff is extremely helpful and there is a possible late check out option upon request depending on the availability

nothing, just that the pool was closed as we were staying out of season.

location, the quiet at night, the lounge, the bar, the roof terrace and for the kids the kicker table were the best for us

the breakfast is well balanced, varied, good for kids and for health nuts alike

we were family with two kids, we took the familg room and honestly the hotel shouldn't offer such opportunity as the kids

pool is stunning and quiet most of the day staff are extremely attentive and friendly most comfy

pool was a fabulpus addition and the bar downstairs served great drinks and so reasonably priced