breakfast was good including my wife who can only eat gluten free food and the bar was very

breakfast was good including my wife who can only eat gluten free food and the bar was very welcoming, our room was very nice & a good size

breakfast and bar food is good.

any staff to serve in the bar when a coach party visited the restaurant was very

was the breakfast room, not a place for dinner

roof terrace with bar and pool very inviting, unfortunately my stay was only for one night

roof top pool lovely with a bar serving snacks too

pool, gym, room view, room, cleanliness, really polite respectful and genuine staff

clean, friendly staff, good breakfast, pool and gym. free parking next to the hotel.

and accomodating staff beautiful location - can see sunset nice rooftop bar and swimming pool comfortable and clean room free and paid parking spots available

the hostess and the room decor, the grounds and the breakfast are all wonderful.

you can go for a walk along the water into town to find a fun bar or resto

music at night time from a bar nearby (not a big problem) barking dogs at night time (if you have sleeping problems, it`s

breakfast to set you up for a full day of sightseeing

the private green space (orange grove, small farmette, pool, birds), friendly staff, excellent breakfast, proximity to the old town, restaurants and

the pool was dirty and i was expecting a better breakfast.

breakfast was good, standard choices

there is no beach, swimming pool

swimming pool, kids play area etc

swimming pool is nice

the breakfast is outstanding with huge variety of quality products, kept me going all day

breakfast was good

always consistent so far: amazing staff: everyone (from people in the reception, to people in the breakfast area, to cleaning staff) was very polite, smiling and ready to assist us, i would

breakfast was amazing

river, attention to details (brushtooth, comb, body lotion), polite and helpful staff, excellent breakfast

the wifi could be a bit faster.

don't miss the aquarium right nearby - easy to spend at least two hours or more - great fun for kids and adults

the hotel has a nice bar with good snacks

wifi a little slow

a standout feature is the delectable breakfast, offering a diverse array of freshly prepared dishes

a well equiped and good size gym would make this place the best.

reception was amazing , breakfast staff incredible, cleaning staff did an amazing job, pool deck bar tender super friendly , bar manager andre was super nice / gave us a free round of drinks and

especially because they were able to accommodate an early check in so we got to nap after our red-eye flight

location, comfortable beds, nice pool.

room service food was excellent

we did not try the gym nor the pool

the spa area is a little small, but the gym and pool is nice

to a train station, close to many restaurants and supermarkets and a vast area to go with your kids

pool opening hours are long pool has towels downstairs big blue ones water was warm not busy in

breakfast was amazing, the pool was great bed was super comfortable.

everyone was very helpful and when i asked for a late check out due to my flight they offered that free of charge

wifi speed could be improved

the staff and special mention to beatriz and miguel for making our 30th wedding anniversary breakfast

a perfect service a perfect installation a perfecr breakfast

my toilet kept running and needed fixing, the wifi was out and not working for hours during a major work event, and the fridge in my room never

the room service was quite good, reasonable prices too, room was spacious and gym was very good/clean and open 24/7

lima allowed an amazing set up for the perfect night plus he went above and beyond by giving us late check out, that just made our time there even more special

room service did a great job maintaining well the room

friendly and professional staff, clean comfy room, good room service

the bunk bed doesn’t seem hardy enough. my kids didn’t want to sleep on the upper bunk.

the wifi in the hotel rooms is

at the hotel was exceptional, beginning with the staff at check in, to the dining room service, to the bar service, to housekeeping, to check out

the restaurant and room service were closed when we arrived at 22h40

staff, cleanliness, good breakfast, room service, clean & comfortable bed, location … everything

room service meal wasn’t as described because apparently they had run out of boiled potatoes at

early check in and good location

last but not least we walked to the casino

liked that there was seating and a bar downstairs and it is convient to the train station and airport

gym could have used a few more items.

they have late check out depends on the availability which is very convenient for people who have night

conditioning is so precise and no noise complimentary mini bar beverages is very nice very friendly and helpful staff good location right next or even in the

the breakfast was amazing, with a great variety and fresh options

the gym is very bare, some employees completely missed the mark on good customer service, and the

small but workable gym and great restaurant/bar that serves food/drink until midnight

location, the staff, the size of the comfort room with a river view, the bar and how the hotel smelled

kids loved the tv in the bedroom mirror

there was also a complimentary mini bar with local produce and instructions to make a local cocktail the room was extremely clean and

lacking of a bar to sit and relax

the small touches like the welcome bubbly, and in room mini bar and personalized items in the room where above expectations

the staff accommodated an early check in and were very kind

at a reasonable price, staff were friendly and professional, room was spacious and clean and wifi worked well

45pm it was now 10pm and the kids was hungry, no answer from the room service at all

everything was perfect. the breakfast is amazing too.

the hotel was spotless, the breakfast buffet was amazing, and the overall atmosphere just felt so good and welcoming

bar was really pricey especially for the amount being poured

there is a complimentary mini bar with soft drinks, juice, water and a beer which was replenished each day which was a very nice

breakfast was delicious, the building was beautiful and the staff were so friendly and helpful -

breakfast was gorgeous

beautiful halls and rooms, a lot of tiny perfect details, staff is easygoing and very helpful, breakfast is tasty

room and breakfast

for breakfast with everything delicious, excellent coffee (also available in lobby), small bar in the lobby, very nice and helpful

clean room. ready for an early check in

i was especially thankful for early check in

the location in the alfama, the courtyard, the bar and bartender, the helpful staff, and the comfortable beds

very close to portos do sol. well maintained. they helped me with early check in too.

the indoor pool was closed (covid related) and early closing times for restaurant/ bar but nothing under their control

a bug infestation in my room, the bugs got into my clothing and the hotel refused to pay for my laundry instead they blamed the bugs on me and said i bought them into the

the gym is also good

very good spa in the canter of the city

please consider a rooftop bar/pool, then it will be perfect

we were upgraded to their suite, which was appreciated, very spacious and had panoramic views

staff were very friendly especially the breakfast and bar staff

beauty spa seemed over priced considering we were paying guests

really enjoyed our drinks and dinner in the bar and restaurant

hotel itself was beautiful with a gorgeous lobby, bar and even the lobby bathrooms were lovely

room service 24/7

room service is good

the airport and to the city within walking distance you can find coffee shops, restaurants, self laundry and market

and its 24hours room service food

room service even though it was advertised

we didn’t choose to include breakfast when booking but chose to have it one morning

one small thing - breakfast could be little bit more varied in the next days

the bar is really nice however it needs to be stocked up.

it is a small hotel, there were not much breakfast option and facilities like pool and gym

coffee machine, water and mini bar lovely touch

the small kitchen was well equipped the the fridge was enough for keeping our drinks cold

we especially appreciated the small kitchen, with cups, kettle and small fridge so we could make morning tea and keep drinks cool

were all excellent—clean, each with a balcony, fully air-conditioned, and even included a small kitchen

loved the character of the hotel, old wooden floors and small kitchen in bedroom

accommodating for our late check out issue very comfortable bed decent sized room location pretty central to the centre

wifi good

amazing breakfast, good clean room

wifi is a bit slow and difficult to use at times

friendly staff, very good breakfast, good size room.

at the reception, very good and rich breakfast, very clean room and very clean bathroom, good wifi

the breakfast was sufficient; we loved the coffee and the cakes

breakfast baked goods could have been fresher.

wifi connection was not so good

wifi could be a bit better as i could not get full signal in my room.

like the staff where helpful and kind and the location was perfect near metro station and laundry and supermarket, the cleaning team was doing a good job

we did not try the bar as it looked more like a cupboard than a proper hotel bar

the bar was presumably to be staffed by the front clerk who was usually busy and therefore the bar was

a few more wines or perhaps a beer or two at the bar would have been nice.

is very sub standard, their website is very misleading, as for the so called bar which is practically non existing with shabby chairs, and very little drink, breakfast was not

cleaned since the last guest—a used towel was still hanging, there were hairs and a used soap bar in the shower, and the shower did not drain well

the hotel and bar staff were really friendly and helpful

breakfast was good and carefully prepared, dinner was absolutely delicious, bar vibe is great with good music

our flight arrived early in the morning and they were able to have a room available for early check in (and a much

hotel has a very young vibe, there’s e cool bar on the ground floor, they offer free water to drink and the position is very good

i got a nice complement and a small celebration at their bar on my birthday which was super nice, thank you so much

very very clean, the breakfast is extremely classy, elegant to his classification

breakfast was good with plenty of choices

maybe a bar would have been nice, but it wasn't too bad that we didn't one!

loved the location breakfast was delicious and people were lovely!

breakfast was also very good

the bar staff were great fun at “happy hour” gave us local portuguese restaurant to go to, just

staff very professional: at check-in, at the bar and at the resto

- good wifi

- gym. it's not a gym but a couple of gym machines - breakfast is poor

the gym room is very nice and well equipped

table, outdoor swimming pool and lovely terraces full of seating and plants, a cafeteria, a great gym and an on site restaurant

location very clean gym terrace

much value for the price — from the cozy bar/library lounge and multiple sitting areas to the pool, bbq space, café, and well-equipped workout facilities

location-very good breakfast-clean-pleasant staff

i booked this hotel because of the swimming pool area, which is very small, the water was very cold and there were some broken glass around the

well equipped kitchen

rooms are new and clean, kitchen full with accessories and a dish washer

the kitchen was fully equipped and beautifully installed

there was a family with screaming kids that started running in the hallway at 8am.

was small for 1 adult + 2 kids

we would appreciate if the rooftop bar opens a bit earlier (just a suggestion)

friendly staff, charming small cocktail bar in the lobby. the breakfast buffet was excellent.

food at breakfast and at the rooftop bar was good

when i told the staff the kids

not get an early check in

value for money a bit lower because some of the rooms were somewhat tired as it's a older hotel, room service and bar quite expensive

breakfast room a bit chaotic. bathrobes in room a great idea but very scratchy!

we arrived at the hotel after a long flight from los angeles at 12 pm with an advance request for early check in at 12

breakfast was rich and varied, with both sweet and savory options, and everything was fresh and

great room service, clean and nice location

the kids were blown away with the breakfast -

excellent breakfast: we loved the little bottles of juice and the yogurt was delicious

they should offer more choice for the breakfast

hotel breakfast we’ve had yet

we also arrived early and the staff accommodated an early check in

comfortable and very friendly staff, were able to arrange an early check in (which was great after a 12 hours

breakfast; nice, clean rooms; friendly and helpful front desk - helped me figure out tram to belém

i came from canada, they give me an early check in and late check out without any extra fees

family, specifically both my kids loved the 3 bed room

i didn’t use wifi that much as i tested it once and thought that it was lagging at that point

was very dusty and didn’t look clean, no elevator and we had two kids and suitcases and they put us on the 4th floor

the washrooms, in particular are very very small which probably only kids would be comfortable with

from the location, everything is terrible - the wifi is awful, the cleanliness is very poor, the elevator is small and frequently out of order, and

gym is tiny

2 small things the room floor makes noise and the running machine and the elyptical at the gym is low grade need to be replaced to better

we had someone knock saying they were delivering room service, when we didn’t order any

very small fitness center and no spa on sunday open.

great wifi