it was clean and updated and the pool and hot tub were great

i do wish there were more room service options.

wifi download speeds could be better.

wifi wasn t working during our stay, and the lovely gentleman that checked us in told us it was

were traveling in an electric vehicle, and it was very convenient that the hotel had parking with ev chargers

beds were super comfortable and i loved the kitchenette

kuds enjoyed the pool and breakfast had a great selection

very clean, delicious breakfast

complete amenities with full kitchen full-size fridge, great furniture, ample parking space, friendly staff

popular spot for sports teams so be prepared for lots of kids.

breakfast staff was so sweet, kind that made my day

team was staying as well and the kids were running all over the hotel and adults were all drinking in the front lobby

pool looked nice but too late to enjoy it

only thing that bothered us was the noise in the corridor, a lot of kids running and screaming late in the night

nice outdoor pool

breakfast was nice and loved the pool and hottub

that it had a kitchen in the room. the rooms was large.

to everything, breakfast was good and the staff was friendly

location is excellent. delicious breakfast included.

on site pool for the kids

breakfast was great and lots of selections; staff were extremely courteous and friendly

that there was the option of having a separate room and still had 2 more beds as my kids are older and do not want to sleep in the same bed

breakfast was amazing, rooms and bathroom were so clean, and the reception and staff were so kind

there was a hockey tournament in the area, so during the evening, the kids from the team were running up and down the halls

good selection on the breakfast buffet as well

the location is good but we were late for breakfast.

i was disappointed that the pool was closed. my wife is a swimmer.

continental breakfast

good breakfast, but i was hoping to find waffles.

pool & spa not working & the grab bar is in the wrong place for getting out of the tub

great breakfast

were lots of breakfast options

nice clean room, good breakfast

breakfast was delicious with lots of choices, cereal bagels eggs, sausages, yogurt, toast, fruit

everything was broken and not usable in the fitness room other than the treadmill and bike

free upgrade to exec floor for early check in club member

some of the machines in the gym didn’t work

the size of the room, the cleanliness, the staff, the breakfast

the gym had no weights and was rather limited

gym, and pool were good.

breakfast was fantastic, lots of options

the front desk worked with me on an early check in time

breakfast and early check in.. late checkout

breakfast was good

there should be a first laundry room. and the breakfast improved.

the gym was nice

i was not prepared to use the look or gym but it looked to be well organized and clean

clean and modern facilities with a beautiful pool and gym as well outside patio area

had four rooms in total my room had a dirty shower and mini bar fridge the room my mom stayed in had garbage still on the floor when they went in the room and

easy to access, and the pool was fun for the kids.

breakfast was adequate, good coffee. kureg and n the room.

the pool was closed because of a chlorine issue. missed the swim.

pool area wasn’t stocked with towels and we had to request them twice

i think everything was great. i liked the suites with the kitchen

it’s beauty the flowers the grounds the pool and the rooms and etc.

very friendly & helpful staff, pool was small, but great for our purposes.

room was nice and big enough for 4 of us, we really appreciate the facilities (gym and swimming pool)

good breakfast choices included and it was available from 6 am,

always nice to get a hot breakfast

large room, friendly staff and a great breakfast

had been significant snowfall and the parking lot had not had any snow removal when we got there and it still hadn t been plowed the

quiet location with hugh parking space and friendly staff.

parking was easy

bed was very comfortable room is spacious tv with netflix and amazon prime free parking

free parking/wifi/breakfast were all great

by the way, the food from downstairs bar is better not to order during the covid19

for both my rooms, would not give me the key for my second room because it was somehow in my kids names when they were only listed as guests at booking, told they had to call to change name on

pool was very nice fun for the kids

beautiful infinity pool

room service as prompt and

super fast wifi

there was plenty of parking available, and the breakfast was good

free breakfast

the room service was excellent ! the staff was kind, and friendly.

location for a quick getaway,free parking was a plus

room service

kids swim programs in pool on weekend mornings

the gym is huge, the staff is very kind, the location is super, my room was huge and the breakfast was

close to shopping and restaurants; room: clean, nice kitchen and utensils; facility: nice pool, laundry

more laundry and dryer machines would be better. had to wait and there was a lineup

pool was great

we didn't have time to swim in the pool. :-)

the pool was awesome, the tiles around the pool were extremely slippery

the pool was great and you weren't overwhelmed by any chemical smells

room atmosphere, swimming pool, location

we like the kitchen in our room. free wifi, free parking, fitness center and laundry room.

bar sink free hot breakfast gracious and accommodating staff secure pking ( nominal fee ) in a

- except the pool

everything was way better than expected...bathroom, bed, kitchen area ..all good

the kitchenette and fridge with proper freezerthe complimentary breakfast

the staff is very nice, we went to gym, the machine didn't work, the staff came very fast and fixed it

clean, courteous staff, safe and convenient location, indoor swimming pool, pet friendly

missing kitchen utensils, tumblers

free parking size of the room location

parking is a bit small

pool was great, it was very warm and the room it was in was nice and warm with chairs for anyone

the availability of ev chargers.

the pool was closed the gym was closed

breakfast was great with make your own waffles, eggs, bacon, potatoes, and all the other usual

pool is very clean and amazing

small gym was good

free wifi, free parking and free breakfast is all a great bonus

nothing for kids to consume

plenty of parking

no menus for room service and prices don't match website

the breakfast was below average and the room service was inconsistent and not thorough

free wifi sucks

i like bathing in the pool the water was so warm and nice

was a constant party/outdoor event with speakers at a nearby parking lot making it impossible to rest during the afternoon

beds were very comfortable and the bathroom was sublime. best gym i've ever seen in a hotel.

the restaurant and bar located at the hotel was closed for the whole time, the hotel is located in an industrial area,

kids running in the hallways

kids running in the hallways

kept taking out my clothes from laundry machine it took over 3 hours and 15

not enough parking spots

very clean, beds are comfy. amenities like pool are great for kids.

wifi no so great and indoor pool in winter could be bigger

the pools are great for kids

on-site restaurant was ok. pet fee was very low($15/stay).

the food was incredible. so fresh and well made. the pool was nice and warm.

i liked the lobby, back yard, bar and the restaurant. they were all pleasant.

the upgrade to room suite. i love having access to the gym and pool

gym could have more facilities.

wifi sporadic very weak and many days without any wifi

forgot something your also provided with mini shower gel, shampoo, conditioner, lotion and a body bar and face bar for soap

clean , fairly up to date, has pool and gym but didn’t use them

clean room and bathroom. very spacious rooms and lobby. pool was good

the pool area is well maintained and clean

most hotels have breakfast included.

at the check-in/breakfast provide; the facilities such as the business center, swimming pool and gym are all great and well maintained

gym equipment is reasonably new; treadmill, cycling, free weights,

they had lots of options for breakfast, pool area was clean we loved it only thing pool was 4 feet 6inch in the deep end so not that deep

breakfast was more than enough. the supervisor and the desk personnel were very courteous.

it was clean, close to oshawa, had a pool and got to enjoy it all to myself.

laundry room was not cleaned in ages.

the location, the clean room, the great breakfast and the swimming pool.

small parking lot

amenities included: free parking, free wifi, breakfast included, pool and hot tub area was clean

love the layout of your room 410 - my family enjoyed the basketball court - pool - breakfast was above expectation - it was a great stay

amenities included: free parking, free wifi, breakfast included, pool and hot tub area was clean

only negative thing was the swimming pool

my room pass didn't work when i went back to my room with my daughter from the swimming pool

pool area, reasonable price and location

we never used pool so i can't comment on it but i

facilities including high speed wifi, swimming pool and gym

was very clean, great helpful staff and breakfast was fantastic ud83dude0d

it is a great option for families traveling with young kids who have different sleeping schedules

that it has a kitchen

rooms were clean. laundry, gym, swimming pool and bbq were included.

having a kitchen in my room bonus

i like the early check in upon request

late check out extended free parking

the wifi in the hotel is poor

pool wasn't as glamorous as pictures showed. pool was also cold. no hot tub.

snd complicated and very poorly labelled and explained and it was not a good situation with kids after a long drive

told the front desk about this problem, they sent up to the room, one bar of soap and two sachets of shower gel

one)

room was very nice the location was perfect the breakfast was lovely the bar bar a lovely

breakfast was delicious plus having access to the rooftop bar was a plus

wifi cuts often

that they need to add soda/ iced tea prices to their room service menus.

modern loved the location, easy to jump on the train and go anywhere loved the fact i could order room service or go downstairs when it was raining to have supper

a two bedroom apartment with a kitchenette, laundry in the building and cool common spaces

location was great, close to the street tram lines, staff answered all the questions we had, laundry was great and plenty of little eating places near by and a very good supermarket

great facilities such as laundry

there is a pool table, laundry and pingpong on the second floor

amazing staff! made it really easy and even arranged a late check out for us.

you have to ask room service to bring you water

drinks at the bar were good

is good not far away from the center but in a very active street with nice shopping stores the gym is good

nice bar - and desserts but very pricey drinks

next to transit and yorkville neighborhood, spacious rooms, clean, wonderful breakfast and pool

the full kitchen is wonderful to have and the location couldn t be better

pool wasnt open

we love its kitchen which has cooking essentials.beautiful interior and very clean area.

we did not engage room service or any extras but it worked well for

there was no room service or housekeeping

terrible breakfast and overpriced

breakfast was good, service was slow

no breakfast as i get up early and the breakfast starts to late for me

the bar on the 6th floor is amazing

a 4-star hotel and pricey as well but when you order their breakfast in the room, they charge an extra $5 for delivery and big tips, which we were completely

the gym was difficult to get to and one of the worst i’ve seen

the gym area could be cleaner the equipment should be cleaned more regularly

friendly and helpful staff, v clean and comfortable room, superb breakfast, good gym facilities, and v convenient location

am not sure why the restaurant is only open for breakfast which is fine

early check in was greatly appreciated

th no kitchen of course)

the food is great and the open kitchen is a nice touch

wifi was fast and dependable

so there were long wait times and always filled with staff with large push carts

great location. great staff, bar and restaurant.

room service and the bar were great

breakfast and supper at cafe boulud are too notch

the spa is fantastic as well as all the amenities

the rooms are beautifully designed and spacious

the pool and spa facilities

great location, staff, laundry room for guests, they made usa feel like home

a gym without a sauna and steam room for the price would exceed the expectations.

accessible room with a king bed (other rooms mostly had double beds) which included complimentary breakfast

friendly helpful staff. very clean and very comfortable bed. great gym and outside roof patio.

actually didn't have the breakfast, i just didn't have time

room size, staff initially did not want to allow for late check out so bad attitude

staff really friendly and helpful very good wifi nice bar and great location and the rooms were cleaned

well-equipped to cover basic amenities including laundry

laundry room which was useful for us

was pushy and rude regarding our late check-out as we slept in, we requested a late check out time which they approved and were very

no water bottle for room service and no microwave

hotel staff even accommodated our request for early check in and late check out

was it is not on the main street, because i didnt like the area much not the best place for kids to walk and discover

south tower is noisy and has poor wifi. north tower is better.

was it is not on the main street, because i didnt like the area much…not the best place for kids to walk and discover

friendly staff, loved the large room and the bar design at the georges.

there is a small honor bar outside where the pop, tea and coffee is complimentary while the alcohol is charged

honour bar a nice touch

the room, the pool and staff was very helpful

also to have spa and gym only for women was a bit strange policy

house keeping service wasn't good - room service is not great.

bar has cozy seats and was able to get late night snack

if i wanted ice, i had to call room service and felt obliged to pay a small tip for that of $3-4 dollars

valet and room service staff top notch

did not use pool but looked nice

one of the best hotel gyms i've seen attention to detail

pool is small, no lounge area, no hut tub, tough to get to

room service was prompt and polite

is great service is amazing food is yummy staff is friendly very clean beautiful swimming pool

food at room service was mediocre.

room with balcony and kitchen

room and bed was great. atmosphere in the lobby and bar was exciting and excellent location

it had a great pool with a slide and a playroom for little kids

how the gym only opens at 6.am some people want to workout earlier!

pool downstairs was under renovation so the top floor pool was open to kids and the lounge was converted to a kids zone

good gym

from eaton centre, nice resturant around the corner in the same building , not to far from sick kids either

paying for wifi

room had kitchenette and washing machine which was perfect with kids location was perfect ,we didnt need the car at all all was max 5-30 mins

minute walk from dundas station or queen station, and fran s restaurant is right next door for breakfast ect

design, atmoshere, breakfast, comfortable beds, fitness center, location

breakfast was great

breakfast in restaurant joni was excellent

would have preferred buffet style breakfast

breakfast way delicious, especially the sour dough pancakes

didn't use it myself, but they also have a small gym and outside patio for guests

unit has a coffee maker and laundry, but no coffee or detergent

lovely room with loads of space. 2 bathrooms , laundry room, dishwasher etc. very nice decor.

heat heat because i got cold at one point in the middle of the night was happy to have access to laundry facilities and there's convenience store right next door as well

some of the machines in the gym were not working properly

the upper floor gym is lovely and has a nice view

may be more equipment in the gym

i was so sleepy and exhausted :

and the kids were hoping for a pool

lso, for the rest days of staying, the wifi was terrible and automatically disconnected very often, wasted time for waiting for the

our kids were thrilled

early check in, great location, comfortable room

afe, bar, dining room, spa, gym, etc

cleaning and room staff, and the laundry service.

i had to pay for early check in time on my wedding day

love this hotel when i come to visit my kids at uoft

the indoor pool is gorgeous, with an atrium like glass ceiling, my kids were there for hours

the location is terrific and the room was beautiful. the pool is an added bonus.

breakfast included would have been nice.

hope i

room service would have been nice.

big tv - one of the most comfortable beds i ve ever slept in - pool and hot tub were nice - the bar offers 5$ beers and sparkling wine between 4-8

i didn't use the facilities such as the gym or the pool so i don't know their quality

did not try the

requesting an early check in, the hotel was unable to meet this request

the pool was also good and the kids went there a lot

the pool was also good and the kids went there a lot

i liked the daily cleanup service in the room, the gym was nice and i liked that it was stocked with water bottles

kids loved the indoor pool and the saturday-sunday buffet

my kids were happy and are looking forward to our next visit.

comfy bed, great shower, very handy to have laundry and

the availability and luxe if the spa was a real treat!

spacious studio room with kitchen and laundry

view wasn't nice, the restaurant and spa are barely ever open, the construction near the hotel entrance was annoying

no pool key needed in elevator tv needed to be fixed to use chrome cast small fridge/freezer

stuff manners, room service, facility.

location and the room which was very spacious with a small kitchen. very convenient.

check in , valet and concierge easy and great staff and of course the team at the bar fantastic and make the best

though a laundry service is also available)

i really appreciated that my room came with a kitchen that had a stove top and plenty of pots as well as utensils

we were able to have both an early check in and a late checkout, which really helped and us with our stay in toronto

pleased with the location and wonderful staff who were very willing to help - even allowed an early check in which was greatly appreciated

nonetheless the front counter, ratnesh, was incredibly helpful - he got me an early check in with no extra charge and recommended a tour to niagara falls

was comfortable, easy to access the eaton center and i was able to enjoy early check in on arrival

the kids liked the cookie at check in

pool closed at 10 would have loved to have had a swim before bed but no matter it was a great

incredible staff from check in, to breakfast to check out

the pool was very cold. but we heard it wasn t always that temperature.

having access to an in-house coin laundry was very convenient

fridge ans microwave room didnt smell good and wasnt clean nor was the concourse with the laundry room

they allowed for an early check in

24 hrs laundry and dryer + gym

breakfast and early check in

in a great location. has laundry available. staff are really great.

favorite part was definitely the gorgeous long pool and hot tub

they were fast, attentive and amazing with our two kids ages 6 and 3

i look forward to room service with tablecloths, cutlery and dishes

room service food could be better

propane fireplace, the big beautiful bathroom, the second bathroom off the living room area, the room service and service at the upstairs bar

staff made early check in easy and convenient.

almost like the gym was above us

breakfast although supposedly included, was limited to only one option and it was just ok

breakfast was limited and, while on booking

sink in the king suite bar area

fun kids activities at the time entertained my daughter

wonderful beds, beautiful pool, nice view

fantastic outdoor pool.

the helping are so big and they should have just let her have a kids size

e access to the top floor bar for

were woken out of sleep by a fire alarm that kids had pulled on the 23 rd floor and had to have fire dep

room service rates were expensive.

the staff are so friendly, the pool and gym were also pretty nice if you chose to workout

the pool is nice, there was a small bar with some cocktails

from valet to front desk to housekeeping and especially at frenchy bar et brasserie

everything was great except for the room service

breakfast great, room fantastic, services,

had promised our son, after an early start and a transatlantic flight, room service and a movie

individuals were so kind and accommodating from the happy hour service, to amenity booking to the breakfast the following morning

the breakfast was amazing

the hotel also had great activities for kids, including organized events, a playroom, and a nice pool

pool area was wild-lots of kids running on slippery floors and adults pushing/pulling their kids into the water

they had animals in the pool area for the kids to play with which really made the trip for them

gym was excellent breakfast buffet and service was amazing

comfortable- kids love the pool- food is fantastic- bar staff awesome- concierge great- and all round we love this hotel

breakfast was excellent

the library bar is a must see, the drinks and food are amazing too

only negative is the gym is way too small. hope they can figure this out at some point.

the gym was really modern people were very kind everything was beautiful

i didn't know they had a fully stocked bar fridge, had to go looking for a drink, so remind the guests about it

room service was very fast and everything was amazing

hotel is magnificent: location is great super clean room service is amazing food is delicious good value for money rooms are very comfortable staff is

time of arrival; any spa or special trips etc

room service was fabulous too, lots of choice, amazing quality & arriving promptly

gym and pool which was open until late (very much appreciated) (+)extremely friendly staff. very welcoming. gym is first class. food is excellent. (+)customer service lovely clean hotel excellent facilities spa , pool and gym location downtown (+)spa/gym was excellent, the live music in the lobby was great (+) gym/ pool area (+)bar food very good. good asian restaurant next door. service in bar and gym excellent.

no gym in the property or a swimming pool.

gym and the room

der of cold milk was

excellent experience for us, the breakfast was great, the motel was very clean and the staff was accommodating to any needs, the

there is no room service on sundays, there is no free wifi in rooms

the staff was friendly and very accommodating during my stay

room service

the bar staff was also very friendly and very efficient and knowledgeable about the area

would be nice to have extended hours on room service

30am) and they had room service come to the room to pick up the food to heat it up for me

enjoyed the pool everything was clean

think, for the price one pays to stay here, they should have complimentary internet or wifi

lastic containers), but the other meal did not

great service. awesome breakfast!

pool and whirlpool

free fruit at night along with our room service

room service to enter due to my privacy sign being on the door -comfy bed - large terrace -great gym -we were able to still order food from the restaurant despite being in the bar/lounge area;

, steam room, gym, room cleanliness

kids

a super hotel with a good gym and pool

noisy spa and the swimming pool was extremely noisy from children diving and screaming constantly

had ev chargers in parking garage but they're verrrry slow chargers

the spa bath was fantastic

we overlooked ripleys and the cn tower and also could see the water through our huge glass wall ( kids loved

clean. quick check in. allowed for early check in and late check out