pool area, breakfast and room was very clean

it's like a 1 bedroom apartment with a full kitchen.

not like the take away breakfast options

the breakfast was

i loved having the kitchen and the bed was amazingly comfortable

the cafe eats in the bar area ?.....very good.

breakfast was good. by the pool area

i appreciated the gym

swimming pool and fire place

the breakfast was so good (extra charge) starbucks with a cook to make eggs and such

was a weird stain on the bathroom faucet and when i ordered room service the utensils did not look very clean

clean lobby, rooms, pool area

upon arrival, guests find out about the surprise $14/night parking fee.

parking was a little inconvenient , my wife is disabled

only thing we weren t very impressed with was the swimming pool

the location, the cleanliness of the rooms, the breakfast, and the gym.

renovations. no gym. hammering before 9am.

swiming pool

breakfast was surprisingly good

breakfast - the eggs were not great, the orange juice seemed really watered down and the

clean helpful staff. great breakfast big selection of hot food

location. pool. bed comfortable. did not try breakfast. friendly staff.

clean and convenient rooms. breakfast very good and gym small but ok for a short stay.

we stay at new a week and love their breakfast

breakfast had so many choices

i did room service for some of my meals

2 preteen boys had a fabulous time in the pool and arcade.

loved indoor pool, kids room, extra

only indoor pool for kids use !

the spa was fantastic

small pool outside which kids played noisily in till 11pm

charged food on my bill however i did not order it (so always ask invoice at check in) the pool is not so clean, but

gym could be bigger but given the hiking trails nearby, you could do a little bit of strength

incredible hotel with heated pool, small gym and hiking trail on premises.

best pool always warm

there's nothing i didn't like. only suggestion have room service go later than 11pm.

room service was quick and delicious

cant wait for the new spa to open

i wished we could have visited the bar at bogie s but it was closed while we were there

eating breakfast, the staff at the restaurants did not seem familiar with the concept of having a golf cart come and pick up my 86 year old mother and give her a ride back to her room

my kids enjoyed the stay very much

highly unsecure wifi

room service was delivered within 10 minutes; fresh food and delivered with a smile

ym, pool, bar, outdoor sitting areas) were all wonderful

could have been cleaner, but i think all these issues are from the numerous kids sports teams staying during our stay

amazing staff, beautiful accommodations and grounds, great gym and spa onsite.

beautiful property, great amenities, spa is amazing!

we ended up ordering room service instead, but by that time, it was nearly 9:30p and we were beyond frustrated

the pool bar service was super slow on the first day but they offered free drinks and didn't charge for the

not like how many kids were there

service was mediocre, the tv was little, no guide information about wifi or any room service

room service was great too

room service: expensive cold hot food

free parking. complimentary water.

nice hotel, good location, comfy beds, laundry room, big parking, nice staff

we didn’t get to enjoy the pool because it was closed because there was glass inside the pool

they have a gymn, guest laundry, on-site restaurant, free parking & wifi

paying for parking. having to find coins for laundry instead of having a card machine on it.

when my daughter fell asleep early for her nap, my wife went to the front desk to request a late check out

no bar open

we didn't have the chance to try the swimming pool because we had to go early and there was a very nice conference room in a beautiful

room was clean the staff was awesome they gave me early check in and late check out, the location is perfect close to many restraints and shopping

next to lots of shopping and dining, with access to gold's gym

i liked the atrium and hot tub/pool

also, guests have us of a gym but it’s a 10min walk away

the kitchen ran out of some

breakfast menu, options, kitchen staff, coffee, cleanliness, ambience, environment, and other hotel guests best we have

the pool was too small for my granddaughters or wife to enjoy

the pool is the size of a large hot tub

the pool and spa were non functional.

only thing that sucked was the pool was closed due to covid

in the bar my husband ordered fish & chips & he got something similar to fish sticks & french fries

from the room, pool, gym, laundry, fireplaces in lobby and dining hall

would have liked if the pool was open a little earlier in the morning and a little later at evening

complimentary omelette and breakfast bar were excellent.

the spa in the room

the spa room we got had a spa tub in our room and it was super cool

elevators didn't work because of the works, third floor room with two little kids and a lot of luggages - very inconvenient

the breakfast was great! good variety of options for adults and kids.

the pool was dirty at night and we couldn't enjoy it

pay for parking i'm woodland hills, no. outrageously expensive room service charges.

a bar and restaurant as well

not care for squishy pillows, no free wifi

crowded lob y , crazy christian kids running throughhallways, dirty

fact that room service charges seven dollars just to bring the food and drinks up

good breakfast. great location. right next to walmart.

room as clean, updated and comfortable. staff was friendly. gym was nice.

cost for unsecured parking. no complementary breakfast.

will be staying here again as it was close to our kids soccer field for their games

pool and spa were great

apart from this the room is super clean, amazing facilities, hot pool and yummy breakfast

love that they give effort to give us some type of breakfast

also while there was laundry facilities you had to buy from the front desk but there was no signs instructing to do so

the laundry room. only one washing machine was working.

the laundry room i just left my clothes for 20 min in running dyer and someone take my clothes

with restaurant and room service readily available

called to ask of i could have late check out at midnight - nope

bed very comfortable and the gym was really well equipped for a hotel gym

the pool is wonderful, what a treat after a long car ride

lots of parking, we were pulling a trailer and not many hotels can park a big

screaming from the pool. we were on the 4th floor and still it was annoying

the pool and spa area with fire pit

the lobby area, the guest service from one individual which was a woman didn't get her name, the pool and the outdoor seating was beautiful

pool could have cleaner.

the bar and bar tender were both very nice and the food we ordered was excellent.

breakfast at mikey's was fast and delicious; the facilities

this had been in the online information because we were counting on the pool being open for our kids

a great secure pool and gym room

wifi connection

we utilised the gym and jacuzzi most days

great spa treatments

wifi connection

have been nice if the guy at the bar would have not ignored us when we were trying to get change so we could tip the valet upon

there is no spa on site and there is no gym on site

did like that the mini bar in the room was so full couldn t be our own drinks in there

the bistro bar and hotel was clean and very friendly staff

staff super friendly. rooms very comfortable, clean. wifi was great.

the pool is heated quite nicely and very enjoyable even in winter

located clean and comfortable, gym and pool were great and well looked after, all the staff very friendly

clean room, good breakfast, nice staff, clean pool

my little dog to get away from the rat race for one day, and that cost me a lot of money, i had room service and a couple of drinks, but i would love to find out about the hilton honors

in room snak bar n room service all premium channel watching needs to be longer time of

i enjoyed the room service, but i thought the prices were way too high!

i wish there were more varieties of food to order for room service!

i appreciate the fact that had a gym, but would have liked a pool as well

one bar of soap

laundry facilities (washer and drier) were an added bonus

i paid over $130 on a slow weeknight for a 3star hotel and i got no breakfast, no gym, no pool/jacuzzi, no business center, bad wifi, inconsistent air conditioning

from the staff, spacious rooms, satisfactory breakfast, free parking at wonderful location, laundry

made clear that a bottle of water was not complementary with a room $300/n, i could get water the gym, or buy it

little kitchen

breakfast was fine for me as i like to only eat fresh oatmeal, which this facility had

substitute covid 19 breakfast could have more choices like individual cereals and oatmeal packets instead of just

breakfast was good and had nice choices

lots of drawers and closet space, work area with computer desk and extra pull out work table, kitchenette with dishwasher and a full size fridge

breakfast prepared by christian was excellent - even homemade bread

whole stay was an important part of our holiday and it was great having breakfast with the owners who were very helpful and interesting

great breakfast and enjoyed the visit with the other guests over breakfast (they even accommodated food

wonderful host that took pride in his property and in the wonderful breakfast we received

home was quiet and clean, and the breakfast was wonderful

easy early check in.

they offer a laundry facility but they do not offer detergent or softener

well the property was okay there’s a pool, that’s cool.

laundry facilities closed at time of ck in, this should be available for guest anytime during their

breakfast was very limited but if a cup of coffee and a donut is adequate for you, then this is

gym

free breakfast

good breakfast, clean

breakfast was fine but they didn’t offer any meat.

very nice breakfast and eating area.

we had room service one

plus the parking lot was behind us

equipment in the hotel gym was missing handles and straps, and the pulley system for the machine was broken/off the track

the bar area, restaurant were closed to other visitors

no breakfast room service, tv selections limited, coffee machine leaked.

free safe parking

it was very clean, quiet and safe, with ample parking

wifi wasn t to good but other than that we loved it

room service and fresh towels every day, included breakfast had many, many items and two attendants

wifi was not easy to connect to.

breakfast hours could have been earlier, say 6 or 6:30

kids liked the pool

excellent breakfast. clean room. lots of cleaners around the property. good gym pool and spa.

layout and location plus an outstanding free breakfast.

no towels in the pool it was hard to get then in the front desk

like that it had a gym and breakfast the room itself had a very home away from home aspect to it pretty wonderful if i

i liked the room how ample the space was with a kitchen

breakfast was great

there are kitchen staff which are perfect

the breakfast was fine

corona-caused breakfast replacement could have been a bit more robust and the coffee station needed a little

pool area, location, comfy beds, internet

updates, especially coming from an immaculate sonesta with scaled down, but open restaurant and bar in redondo beach, ca

nice back yard with a pool and chairs.

my id photo is a little dated (before i had my kids) and the staff member was very rude about the picture not looking like me

comfortable bed and great kitchenette. breakfast there was a great way to start the day.

an in room kitchen with a dishwasher allowed me to cook garlic chicken pasta with flan for dessert

breakfast was good, friendly staff and room was very comfortable.

the rooms, lobby and canteen area including the breakfast were all great value for money.

were friendly, helpful and polite breakfast was good location was nice and quiet kitchen was

hotel staff was very friendly, the rooms nice and clean, and a good breakfast as well

stayed 1 night with my two kids to attend a sport event for my son

showing email she was rude and denied us to stay with that fee i had received so i had to get my kids back in car and drove around to find a hotel for me and my kids, really disappointed tired

kids get so bored because of the tv in the room it was not a smart tv. they didn’t like at all

loved that there was continental breakfast and that they have conjoined rooms.

bedrooms were private, oven / microwave combo was good, clean, wifi was good once we got the pw for the old town cafe, dimmers on lights was good, toilet room

not enough parking

parking filled up fast but it really wasnt an issue considering there was plenty in the front

the parking was a bit odd, but functional.

the wifi worked well

great location, really clean, amazin breakfast. truly a gem.

room service is fast

was good the place on the mini bar it was to much i thank and it could be better and the drive cleaning little to much but the

hotel was very clean, smelled clean. loved the full mini bar in the room

there was no fridge to use for the kids.

the gym is an inside/outside set-up and has everything you could want/need - fantastic

only complaint is the pool is taken over by kids

spa area was a mess and complete disaster late at night when i wanted to use the sauna

we needed a room, because we came ealry in the morning with 2 little kids

the pool, the beds, the location, all of the staff at the concierge desk, the breakfast

food / view from the 17th floor, but one of rhe room we took for kids was not cleaned for one day, towels not changed - seems like housekeeping team skipped the

not a lot of just basic room service food and what they did have was extremely expensive.

wifi was not good

disappointment as we'd partly chosen this hotel because we wanted to go swimming with our young kids

room service delivered ice and breakfast to us every morning

the gym isn't 24 hours. given it is unattended, it seems like it could and should be 24 hours.

pool was perfect and really nice to relax by

pizza from room service was terrible.

the bar was great to hang at and all of the staff were really lovely and helpful

might not be as good for small kids

comfortable bed, large walk in shower, perfect sound insulation, hi tech light/curtains, amazing gym + peloton bike, very good location, great swimming pool, wonderful service

room everyday of our stay, not having soap and lotion replenished everyday of our stay, expensive room

the restaurants are also incredible, as is the gym

the partner spa is gorgeous

enjoyed the rooftop pool, smell of aesop stuff

there is a fun rooftop bar here but it s more like a club and was super busy really early on with no residents just

was almost like a hot tub with the water jets) and the kitchen was

based on some reviews but found it fabulous and beautiful hotel and location - love the pool and spa open till

room service food very good

room service food selection not enough and parking too expensive after paying so much for a room

during our stay we didn't have our room serviced two out of our 4 nights

my first room was next to the laundry chute which crashed and banged about every 15-20 minutes

i loved the staff and location. and breakfast was terrific!

we arrived early and although our room was not ready for early check in they did hold our bags which the us

en the wheather is nice it is not an issue as running on the beach is much

later evening opening time of the pool bar; closes too early.

parking and room service prices were expensive.

room service was average for the high price

guest services, room service, housekeeping, literally everyone was kind and went over and beyond

food at the poolside restaurant could definitely be improved

also being on 20th street - it's a fair distance from the shops and beach for those with kids

far from the beach and only breakfast available is room service, i bring this up because the value proposition is really not there as compared to

the hotel also provided free bicycle rentals and shuttle service, which was a nice touch and made getting around town a breeze

and helpful the rooms facilities the tesla drop off and pick up the patio area the happy hour the gym tarting across the street

gym was brilliant with very modern and new equipment

swimming pool never had any sun however the hotel had a lovely terrace area that did see sun

the snack bar and cafe was hella expensive.

pool in the picture looks bigger than actual size

not much! no hot breakfast if you wanted one but plenty available very close by.

a small cafe in the lobby where you can buy light breakfast

the gym was very small and not air conditioned

if you are more than 2 people in the gym, you can't actually ues

small gym.

nice hotel and gym

the breakfast was good .we had a late check out witch was good.everyone was very friendly

didn't feel very comfortable/safe with are 2 small kids

i love the beds, the cleanliness. room service and the lights.

good gym facilities

the outdoor dining space by the pool was a great option for kids + teens

amazing gym spread over 2 floors

you can hear them specially with kids

only bar stools on balcony to sit on

were screaming kids running around the lobby in dripping wet bathing suits, which i thought was a bit

bar with drinks/ coffee/ appetizers all day

pool outdated and not staff to moderate the kids

is no spa and arranging massage by the hotel is quite difficult

the bar needs a little more courtesy

suite was newly decorated, it was excellent location, had a pool and gym

very modern, staff were welcoming and friendly. room was spacious and clean. pool lovely

suite was newly decorated, it was excellent location, had a pool and gym

showed us how to keep an amazing rate with a one time late check out after getting in after 12a

love that i am able to do my laundry via a laundry app that they have

everything about it. the palm trees and the birds and the pool.

clean big pool walking distance of many many food places and shopping great for the price

also it is very clean and the pool is to die for

the lobby & pool area are gorgeous as are the rooms

to santa monica pier, super friendly staff, nice rooms, great breakfast, kids loved the swimming pool and we got some bikes to discover venice beach

and lay-out of our suite, big painting fell of the wall during the night and almost fell on our kids

nice exterior patio with restaurants, chairs, swimming pool and cabanas

location perfect to walk to the main area with restaurants, shops, ideal coffee shop on site and bar , nice pool and seating area

staff lovely, knew us by name around the pool which was a nice touch

food is delicious and reasonably priced , both in restaurant and room service but the wine prices are very very, very steep

the spa is lovely and the location on the beach ideal

pool hot tub gym

loved the swimming pool area