negative comments: spotty or no wifi in the room

you re someone who needs a gym and/or pool, this won t be your thing

the restaurant was great for breakfast

i loved the staff and location. and breakfast was terrific!

had a small fitness room) but was so close to the beach it didn t

parking and room service prices were expensive.

the pool closing are !

beautiful location, efficient room service and the pool!! food was pretty good too!

pricing on the mini bar was a little high

added to my bill that cost $56, while i didn't have anything from the minibar or from the room service, i have been promised by the front desk to return it to my card, but still nothing

based on some reviews but found it fabulous and beautiful hotel and location - love the pool and spa open till

beautiful clean room, comfy bed, lovely bathroom. loved the pool and spa area

large room with very good kitchen facilities

was almost like a hot tub with the water jets) and the kitchen was

' to the great manager on duty that helped me check in the pool bar to the cleaning crew

location, friendly staff, starbucks on site, early check in ; etc

+ location + wifi + friendly staff + in-house starbucks and breakfast bar

safety hot tub pool cleanliness location staff starbucks

instead there is a health bar to buy food and drinks and a small market/shop but expensive

i did not like that the swimming pool and hot tub were outside. it was too cold to use.

good gym facilities

not very good service in bar with friends and charged $40

the website mentions a spa, however, no spa services were even available

breakfast was good and there was a choice of a la

overcharging for room service overcharging for the pet fee

there is a good pool facility and an adequate gym

suite was newly decorated, it was excellent location, had a pool and gym

after that you can easily fill your bottle in the gym or at the ice/water station but i found it difficult to get water from the ice vending machine

we did not know ahead of time that there was construction going on in the hotel and the pool/hot tub area was closed

pool and spa feel really nice to swim in either in the early morning or at night

the facility , restaurants , gym and the proximity of the hotel from nearby attractions

no way is that worth 1k a night for no sleep for a family with kids

the mould in the spa shower

facility poor, spa a bit expensive and not too service oriented

beautiful decor. great ocean and pool view from room.

bar with drinks/ coffee/ appetizers all day

they charge some sort of fees for resorts when there s no spa open and do not have room service

our room service was cold when it arrived as well

that was scary for the kids

ordered an item from room service

the gym was a bit small but had a decent amount of equipment.

while the gym was available 24/7, it was a bit small

the gym was a closet and the elevators were slow.

close to the beach (although i would pick a different hotel closer to the water if i had kids with me and planned to regularly walk to the beach)

location, modern decor, gym open 24/7, nespresso machine in room, knowledgeable concierge

the gym is perhaps one of the best

lovely gym with plenty of equipment and space to stretch

everything especially breakfast pool amd spa

amazing, design of rooms and common areas incredible, comfortable bed and the rooftop pool and bar area was amazing

we enjoyed the in room service with food that was of a very high standard with the indoor restaurant helping to

and drinks were very expensive, not many good options for kids

bar area is hip, bedroom was clean and comfortable - gym reasonably good too

location and was lucky enough to get an early check in which was well needed after a long flight

loved the style location is great - walkable to beach and shops comfortable beds gym had peloton

peloton in the gym

food is delicious and reasonably priced , both in restaurant and room service but the wine prices are very very, very steep

plan was to stay on the property which has 3 dining options plus poolside service plus room service and at the neighboring sister hotel which you can charge to your room at shutters

that there were no ice machines on the property, but that it we wanted we could have gone to the bar or the pool to get some

beach chairs, bikes, pool, view, vicinity to santa monica pier, to 3rd street, staff so super friendly, vale parking,

the pool, the view, the beach and the restaurants and room service all 5 stars

beds were great room was great, bar was great bar and food was great

was just great - clean, quiet, perfect location - amazing hotel while travelling with kids

we hired bikes right out the front and the kids loved the beach activities

the bar and lounge area is beautiful

didn't get a chance to have breakfast at the hotel; however, my girlfriend and i ate at the restaurant and enjoyed our meal

good gym

wifi kept cutting off!

the pool was big enough and warm enough to be good fun for kids

nice and quiet - great pool area staff friendly - good bar food.

the bathrooms could do with an update. the gym was a little small.

gym was good

had to walk over to the gym to get water bottles filled up.

the breakfast was good .we had a late check out witch was good.everyone was very friendly

small gym.

nice hotel and gym

free shuttle service

we loved the tesla hotel shuttle that drove us to our venue and back

no shuttle service. lack of staff.

gym small but modern & clean & we made use of the complimentary beach bikes

room was comfortable, good size, very quiet. breakfast at tartine across the street!!

loungers, but a few tables and chairs would be welcomed, for those that want to take a sea-view breakfast outside or catch up on a bit of work

position is 1 minute from venice beach and breakfast is delicious at a nearby bakery

the vouchers they give you for breakfast are incredible

morning breakfast croissant was delicious

was brilliantly ant and really made for a relaxing enviroment futher more the complimentary breakfast was chefs kiss

the location on the beach, the staff, the included breakfast

great cafe downstairs for breakfast that serves delicious food

i wish they had breakfast and such up on the roof.

early check in

no pillows, no proper blankets, we had to take some from our double bed in the other room, so our kids could sleep like in a hotel not in a hostel

it has laundry facilities and they provide you with change for the machines

there is a laundry downstairs you need it

breakfast has it al and the room was clean and good beds

great staff clean room with little kitchen

self check in would be awesome. no pool.

service was friendly and very attentive, because of covid, there was no breakfast, but pool was open with limited occupancy

was a little loud when our room was right next to the pool, hang out area but they moved us and it was great - totally quiet

totally recommend, even if you don t have kids it has this chill vibe, that s amazing

close walking distance to local restaurants, fun pool and spa area with 90 s music playing

the chilled out atmosphere & kids loved the wee pool & ping pong tables

they were friendly, engaging and professional especially fabien

the room was clean. gym was really good good location

music piped into pool area

bed was very comfortable, room service was tasty

pool and spa were small

we were also next to the gym

wonderful views and nice facilities like pool, restaurant, gym

nice room. ok gym

room service and they over charged

loved having breakfast in bed because room service was fantastic each morning

the snack bar was great and not too expensive

t not the best) + you can park next to the hotel for only 5 $ a

pool was a nice temperature and there were a good amount of sun loungers

gym and pool were good. location close to beach was nice

spa wasn t working that was a huge downer.

views, tennis court, basketball court and pool were excellent for teenagers, the lounge on the top floor was

spa massage was excellent

unable to book spa before arrival, and once arrived was fully booked.

pool area is absolutely exotic! staff overall are exceptionally friendly.

i also loved the view from our room onto the pool and marina

breakfast was alright

i like the location and the kitchenette in the room

the view during breakfast was beautiful

free breakfast food was awful - scramble eggs taste like carbon, turkey sausage is dry and hard, only

breakfast menu was monotonous and lacked variety.

nice view, big room and bath. big tv screen. nice gym and pool.

liked the location, the food in the restaurant, and the bar

nice pool and leisure patio area staff was friendly

wish bar gave at least one free drink to guests as a perk

very good quality restaurant in hotel is good guy on the reception wasn’t friendly, but he did early check in for

the free wifi didn't work well at all

the pool area small, but enough - clean and nice

service and early check in were impeccable. good hotel handy location.

no bar open in the evenings

room view pool

that bar closed at 10pm

they love hot water! hot shower, hot pool, hot hot tub. great ambiance.

up in middle of covid19 and juggling flights, they allowed early check in, upgraded room and at least gave a semblance of normality in difficult times

the restaurant is very nice, one can sit outside at the pool/marina, or inside with the view

was in a great location and they have ev charging on site

the pool was closed due to virus.

wanting to be very picky, breakfast area is a bit small when all guests are there at the same

coin laundry

the pool area needs more attention and cleaning

everything was good including the location, breakfast and employees of the hotel.

bathroom was spacious & ordering room service was a breeze!

gym was amazing

pizza from room service was terrible.

we appreciated the room service as we could not venture out for awhile

great food from the restaurant/room service

really liked the spaciousness of the room and the kitchen

some rooms have laundry facilities

laundry in one of our rooms

spacious rooms with kitchenette and laundry facilities

was excellent; concierge staff — particularly helen— were first class; kitchen in room and close-by take-out restaurants was great

our room service was fast and good

the views, the pool, the gym, the service, the bathroom, the whole place!

smelling local toiletries with relaxing essential oils, fridge, big closet, iron / ironing board, wifi

that created any negative feelings - sign in to wifi due to lost connection several times a day but was no big deal

wifi - good wifi is an integral part of every hotel offering

the evening and morning bar staff ignored us for minutes on end

the amenities made things so much easier and fun, stk, room service, the gym were a plus

room service was quite expensive. staff were functionally friendly.

staff was great, was cold so was not able to try the pool.

the view also overlooked the pool which was a nice touch

$49 before tax for parking

pool coffee in am

advertised room service was not available nor was the restaurant open for breakfast except on weekends

the pool was nice but i expected service

had full amenities- minibar, $10 food/drink voucher, fast room service and a huge flatscreen with wide channel variety

everything was clean,breakfast in the

really enjoy the breakfast make your own pancakes

sunday but breakfast finished at a relatively early 10a

i didn't even know it came with breakfast

eggs were missing from breakfast

proximity to campus, early check in being available, tip free hotel, good rooms

as i was there for work and my daughter for school, wifi was a must

poor wifi

strong and steady wifi. comfortable bed.

the wifi was poor. i had to keep signing in .

breakfast was so good, friendly staff, we asked for late check out and they let us stay until 1pm

pool, although it was a little chilly at the time

could use an upgrade in some respects - a swimming pool - upgrade of the rooms

-no pool

the room also has microwave , and they have laundry room for guest so i can wash my clothes

wifi wasn't strong enough for a basic wifi call over teams even with no video - had to switch to

very poor wifi

wifi was quite slow....

comfortable beds, great pool and spa area. the location was perfect - close to ucla campus.

i also had a living room with a tv connected to a kitchenette

staff are good. gym is very good and clean. close to shopping centre.

proximity to la marathon finish and shuttle, service, amenities, spa, pool.

hotel, beautiful room which was immaculate, stunning bar in entrance with live music

the location a little bit far from everything and the pool was not useful

rooms, wonderful views, a privileged location next to westfield mall, an large and modern gym, the cleanliness of the hotel and rooms, staff are soo friendly

grounds are so pretty, the spa was amazing and the bed was super soft and i had a wonderful sleep

excellent dining and bar selections

we had room service on the first night, which was excellent, and breakfast in the hotel was just as good

we arrived to the hotel late around 9pm and had a club sandwich in the bar area: the sandwich presentation was terrible, the french fries were way too many

spa was very exclusive and a premier experience

we loved the ambience and the rooms! we also were amazed to find peloton bikes in the hotel gym!

the staff was great, the pool was amazing for my small kiddos, the drinks at the pool bar were strong

located next to a gym and so easy to get to the airport

hotel management very accommodating from our request of a higher floor room to an early check in was accommodated

service, 24 hour gym, and the location

bar was a little too hopping with beautiful people, with live jazz music, to just relax in after

room service wasn't good.

a beautiful bar and restaurant downstairs

i had room service, which was fine, and also one meal in the restaurant--the pasta

the staff that included the concierge, parking valet, housekeeper, bar tenders and servers were excellent

happy hour in the bar overlooking the downtown sunset very enjoyable

gym large and very well equipped

the gym is huge with great equipment for

location is perfect rooms are new and large pool is nice

the staff was not only congenial, but they introduced me to a lot of the features as the salon, gym, etc

lovely kitchen/ lobby is a different twist on check in

the breakfast was very good

there’s a kitchen and bbq to use if you like

parking. breakfast options

the kitchen felt so welcoming and the bread and pastries were delicious

breakfast was good. restaurant was bright and cheerful.

the room service was delicious, with a good choice of options and the portions were very generous

the best service, beds, food, rooms, staff, spa, amenities, location, room entertainment, a/c, bar choices, class and elegance

the bar is tired

pool was small and difficult to find a chair otherwise everything was very nice including the bar and restaurants

room service which we rarely do was very nice at 145 am

spa- too small of a change room and poor set-up overall

room service was taking long time to serve

very poor room service

ours their policy ) , as a hotelier i totally

like that there was a bar right at the main entrance, forcing me to walk by with my young kids

we like the room, room service, the food and variety, location, and friendliness.

amenities

wifi connection and engineering team

the location, layout, comfy beds, pool and hot tub area, amazing staff and bar and restaurant

room service by default, only on request basis

card was over charged for my stay but the staff made up for it and made me and my kids

kids running around in the hallways.

she went above and beyond to help me and my kids

location enough room space clean room service

only outdoor pool, indoor spa would of been nice

enjoyed the lobby bar and patio; the hotel staff was fantastic and always willing to go above and beyond

no pool :

the only thing i didn't like was that the pool bar and pool close to early.

room service was not good

and don’t miss the rooftop bar and pool

marcus at the bar was exceptional. helpful with local tips & made some beautiful cocktails.

before booking, and make those extra fees actually useful to all types of travelers, not just gym-goers or long-term guests

staff, a cool rooftop pool and dining area, complimentary water bottles at the front desk, quick elevators, comfortable

excellent staff and service. clean and comfortable room. great gym. good restaurant and bar

wifi only worked in room, not in lobby

rooms are large, wifi works well, modern gym

location, pool and great attitude by staff.

room service has not be re-instituted.

slow wifi

no free bottled water no disposable laundry bag

room my kids and i were given had antique furnitures

breakfast was perfect for the kids

the two bathrooms, the king bed and bedroom, the kitchen

pet friendly and kitchen

views and pool

the pool was nice, the room had a nice view, the location is second to none

from the bar was our highlight

enjoyable pool area with towels provided

gym was tiny

the heaters by pool were perfect for enjoying a cappuccino & fresh juice in the morning

it was comfortable and the pool was great. i love the acai bowls too.

very nice hotel but the restaurant and breakfast bar are a disaster !

don t be too cool to miss the pool

i was charged for using things in the mini bar that i did not have

the cut bar a bit dingy

did not like the swimming pool are , the spa & fitness

gorgeous lobby, quick ck-in/out, the blvd bar and dining experience

my wife looks forward to your dinning and spa opportunities and spending a little time sitting in your beautiful lobby to people watch

gym could ve had a more free weights!