love the laundry service

pool is amazing and the restaurant has a great menu

breakfast, nice garden, beautiful clean room, beautiful bathroom with hot water

is very good, breakfast omelette superb

temazcal ceremony (which they provide at extra cost) glasses we needed in our room and the breakfast was by far better than any continental one you might expect

breakfast was included, but they start serving it at 9 am, which is too late if you want to take

the pool

the hotel has a free guarded car parking in front of it so you can have your car parked in secure and accessible location

the pool

there was a coffee machine but no mini fridge or kettle, and wifi was very intermittent

staff were cleaning common areas including pool every early morning and throughout the day

level, restaurant and spa on site, great patio sitting/eating area, delicious food, reasonable prices, very pleasant

and when i asked for a late check out

comfortable grounds, swimming pool that was not heated but warm enough to swim in march

the bed was full not queen, that was uncomfy. the pool isn't heated so too cold to swim.

first day there was a giant party with school kids during the entire afternoon, and extremely loud music by the pool, which was right outside my

lot of parking

good parking

we also had a promotional breakfast which was very good

we had a breakfast included stay which was delicious

the restaurant was amazing-even the continental breakfast

excellent. very close to the pyramids. the water in the pool is warm.

pool green: only turn on pump after you jump in

swimming pool)

i did not feel that the parking slot were extremely safety, tough there is surveillance most of the time

i liked that they had a pool and an exercise room.

the parking lot they broke into my car, they stole my lights and side rearview mirrors

room didn t have a private safety box and the pool hours

comments that if you want to go to the hotel by taxi, the taxi has to pay to enter the mall s parking lot, however, if you approach the mall s parking lot from the entrance of the hotel, you

we ate breakfast at the buffet which was fine

ound 7a) despite the fact that according to the waitress the

near the airport and the shuttle bus runs frequently

breakfast and dinner were really great variety and taste !

breakfast was not included

their shuttle leaves every hour to terminal 2

no towels nor water at the gym

sometimes, when i was very tired, i just ordered the room service from the restaurant and it was satisfactory

wifi 24x7

i called reception to request the free shuttle from the hotel

but restaurant and bar closed -too late at 10:00 to get

late check out. staff was very accomodating

the food from room service was just average.

also, free 24/7 shuttle from airport allowed us tvo get off plane thru baggage onto luxury mercedes van into the

shame the bar closed early but there is a 24 shop for beer and wine

walls are to thin because i can hear the snoring of the neighbor and when he call to his wife and kids

swimming pool and sun loungers

walls are to thin because i can hear the snoring of the neighbor and when he call to his wife and kids

great gym and pool on the top floor

also, they had a huge workout station and a nice pool with a view or the landing airplanes

the property is near a music bar that makes noise through over night

breakfast is not included into the price of the room, but could be ordered for another 65 pesos,

staff, great facilities, good food in the bar and a comfortable room that was really cheap

breakfast whose good. the location whose perfect.

continental breakfast was good - it's served at an adjacent restaurant and the coffee was exceedingly nice

the kids liked the pool and being in a courtyard the weather is not a problem, like wind

the gym was great

wanted to charge the breakfast from my kids even if i had included in my booking, the food was very bad specially the dinner

great hotel, super convenient for the airport with free shuttle, great and relaxing garden and pool, very clean, nice staff, and very careful about the pandemic

the pool area looked inviting

weak wifi in some areas

my room had no wifi available eventhough it was offered during my stay.

close to the airport/free shuttle/late check out

airport proximity and on site parking service

from underground parking to the lobby are quite small

they even have a shuttle that can take you around 5km of the property that it´s complimentary

this location does offer a free shuttle service to get you anywhere from around the hotel

clean and well appointed. decent gym

free shuttle to or from the airport

convenient and clean, breakfast was good and the hotel crew were very friendly and couldn't do enough for you

gym too small

fast wifi

design (walk that courtyard) service (24hr room service), helpfull staff and off course location (+) nice pool and work out room liked the 24 hour room (+) the 24 hour room service was also ideal after a late flight too (+) nothing like having a nightcap after a 13h flight thanks to the 24h room service - they brought those cocktails right up to the room (+) we felt we could relax right away, and ordered room service as it was late (+) room service is available 24/7 and staff is very friendly (+) we were able to easily order room service to eat when we got there, and it was a nice, spacious place to lay our heads inside of (+)health protocols, check in and check out, room service (+)out + helpful with questions + clean room with all the amenities i required + fast and accurate room service ++ nice breakfast buffet with friendly staff ++ great selection of fresh fruits and (+) room service was decent and staff were helpful

a night stay over when you need to fly out the next day, friendly staff, great restaurant, great bar for that much needed drink before 11 pm

gym facilities would be nice for this price

is no wifi and some of the amenities were a bit old/or lacking

parking is available if needed

wifi is ok but not the best

employees are very helpful, their room service is cheap, there is a metrobus, trolleybus and metro station nearby

wifi: i work remotely and the wifi is spotty at times

wifi at times gets knocked off but that's the least of the worries compared to all other things

didn t work in the room, but was ok in the reception and restaurant gym didn t work dinner is low quality for the

- wifi performance was unsteady - sometimes loud traffic on the side of the main road

no decent restaurant, bar or anything within walking distance

large, comfortable room with outdoor terrace and gym

staff made no effort to compensate and when asked for a late check out

the wifi services were good and house keeping services were prompt

my room very noisy because my room beside gym room with open 24 hour

free wifi

wifi was not good, i have to change room

the breakfast was very delicious and loved the variety of options each morning

the morning breakfast was awesome

provided laundry service when one of our children got sick and soiled his clothes

very good breakfast, and clean rooms

comfort of the rooms. great breakfast

i liked the service, the cleanliness, the location, the shuttle and breakfast included.

i saw the gym which looked ok

the breakfast was really horrible the parking is not so good

the location, not far from the airport, clean rooms, good wifi.

i had a very early morning flight and was able to have some breakfast before i left

the hotel is clean and the breakfast really

breakfast are disgusting .

breakfast was good

the staff forgot to provide towels in the room. the gym is very small and no ac

was great the services, location,good opción in breakfast, bed is comfortable , and general we have a great experience

good breakfast

no breakfast

clean and spacious rooms, friendly and helpful staff and an abundant breakfast.

ride from airport staff very helpful and friendly constant supply of hot water and coffee good breakfast

not so expensive, good breakfast, nice room