pool area is so relaxing and beautiful, big enough for several groups and we enjoyed food and drink

nice pool

marvelous swimming-pool

delicious dinner, breakfast, and room service

had a room with a private small swimming pool, it would have been even better if the water was a bit warmer, but that's all

we had 1/2 board and found dinner and breakfast very tasty

the location was amazing. loved the pool and the restaurant

lovely pool and very friendly staff

refreshing pool with good size for relax

the place is fantastic, with nice pool and thr best room during our trip around yucatan province

the breakfast is delicious

we particularly enjoyed the pools (both the swimming pool and the pool table) and the calm environment far from the hustle and

breakfast was exceptional with the owners 'adopted' daughter making whatever you wanted

we also enjoyed our dinner and breakfast there - many tasty traditional dishes, perfectly cooked

lovely pool and grounds

staff attention, breakfast quality, qty and variety

the interior and all of its details, clean rooms, perfect outdoors and pool

from the moment sr jesus met us with umbrellas in the rain until a delicious, unique breakfast on the back patio the next morning we felt like royalty

the hotel has two pools and a restaurant open the all day, and a nice bar during night

the grounds were beautiful, and the spa was a real treat.

breakfast was of very poor quality, and definitely not enough

the pool is dirty and it's facilities are run down

the breakfast they give you is miserable and when they hand you the menu is ridicules expensive ,

the decor of the lobby; parking and on-site laundry

and comfortable room, swimming pool, laundry

the balcony view of the pool/courtyard was nice. beer vending machine!

spotless room and outstanding swimming pool

parking is even available at no extra cost and there is a self help laundry facility

excelent place no wifi available in my room only in the lobby

pool and parking always clean and well illuminated

location, parking and swimming pool.

amenities like pool and parking.

pool, mattresses, bathroom, rooftop for smoking, fridge for guests, good value, parking

property was noisy

unsafe for families with little kids, very old instalations, surprise charges!

breakfast included buffet style by the pool was abundant

snack bar by the pool doesn t have the best options, except for the guacamole that was delicious

unsafe for families with little kids, very old instalations, surprise charges!

clean, quiet ,attractive pool/lobby

the location was central, they have swimming pool and the staff are friendly and helpful.

liked that a pool was available especially for the children.

good wifi, nice pool, big rooms, good shower and good location.

reason i did not give a perfect rating was because it is not safe to older people to access the pool or to get out of it

we chose it for the parking, which is a block away

the installations, the swimming pool. the location,

great staff and beautiful open sky tables inside with bar and restaurant

very clean, the breakfast options were great and the location was very central and the hotel has parking spots within a public parking just a minute away from the property

pool could have been a tad warmer

pool area in picture's where at the sister hotel 10 minute walk

the only reason i gave it a 9 was because i wish it had a swimming pool to cool off.

wonderful staff. really good breakfast.

that doesn’t have a pool

the serving of the breakfast was a bit too slow and everyday it was the same

old colonial style building, with two lovely tree-filled patios and a pool

the living room furniture and bar area could have been better arranged and better stocked

facilities, swimming pool, balconies, strong shower, lovely bed, friendly staff, quiet and overall value for money

absolutely beautiful and the pool area was so pretty

sitting area/kitchenette was really goofy with useless furniture like a cabinet and bar counter that took up space instead of a table and chairs that could be useful

we booked this hotel on the basis that we could use their laundry service while we stayed, only to find that they didn't have one and all of the local ones

great location, friendly staff, nice pool.

restaurant was closed, no laundry service, little warm water for shower.

there is very little to dislike but a small bar for guests would be a good addition.

staff assisted with taking laundry to outside laundry service, & picked it up for us

we loved the pool, the cocktails and the breakfast

the pool area and patio is absolutely gorgeous with

you going through the day, until you get back to have there 2 for 1 cocktail offer in the jaguar bar after a long hot day on the tourist trail

this property is beautifully decorated, the gardens and pool inviting, our breakfast exceptional and the bar a lot of fun

we were offered a free late check out, as we checked in very late on the first day of arrival

chose this hotel partly because of the swimming pool and only used it once as it didn t seem very clean or well managed, which is surprising

breakfast was delicious as

equently walked up/down 50 steps

room service was nice when i had to stay in my room

facilities were good, we loved the pool and the outdoor area

the staff were extremely nice and friendly, could converse in english and the hotel had a nice laundry

we even got our laundry done which was a treat

hotel own parking area could be used

weak wifi connection in my room. there was no coffee maker in my room.

friendly staff beautiful hotel our room was great located right in the city center private parking in a

bad wifi signal, but in the looby is excelent

wifi is quite weak in the room but they have a room in the lobby where you can work or do zoom

is great for people looking for a nice place to rest but so much to hang out since there is no pool or bar

had expected to have laundry service, since the website said it did, but we had to walk three blocks to a different

if you have laundry to be done, you're on your own

pool was too far off site. downstairsrooms no windows and rather noisy.

they use a local laundry service that returns your clothes same day at a great price

will try those next time we come back)

all, the main reason i reserved the master suite is because of the large bath tub and the plunge pool

if i had to mention something it was the pool service could have been quicker

sure to get the almond croissant), at night we had some cocktails at the bar which were also very very good

which was very good

best part of our stay was the service of the young man in the breakfast area

breakfast was very good as well as the pool which is properly mantained

beds and linens; cleaning staff; amenities; pool area; and amazing location

the breakfast was great

overcooked, almost inedible scrambled eggs for breakfast. everything else great

beautiful hotel. stunning pool.

lecanda is an adults-only oasis in the center of merida

the room was in the most fantastic colonial style, breakfast at the pool side was a great start of the day, and the entire intimate patio offered various areas to

pool was a wonderful addition and i haven t even discussed service - brilliant, attentive and

we loved having a bit of time around the pool to read in the late afternoon

t comfortable sofa on landing with a decent signal)

wifi worked really well and air conditioning was great

no wifi in room

pool didn t have lights in the water like in the last picture of the ad and the wifi was only good if you were near the reception desk/cafeteria

family and i stayed for a month and did not have really any bad experience to speak of other than wifi issues which would drop signal every once in a while

was nice to have a swimming pool, and it was super close to the bus station

the bed is not comfortable and the swimming pool is dirty so you can not swim in it

the reception area and common areas, as well as the pool and patio area were well-maintained and clean

the pool looked good but we didn't have time to try it out

also be aware the pool area doesn't get much sun

went out while i was there but i used the outside stairs at pool end; out of their control i’d

open the pool at 10

the gardens and pool were lovely and

area of the hotel is very nice, pool was perfect

hotel has a cozy garden with a pool

hotel's bar offers excellent breakfast and margaritas

the outside is beautiful with the pool

everyone was deeply attentive, we even got laundry hand delivered to the room

bar on site

it is a relatively small hotel so it feels private, but also it is big enough to have a pool, a restaurant with a great breakfast included, and the rooms are spacious

nice pool

location beside bus terminal and chichen itza collectivos, big comfy bed, nice shower, little pool

area, access to a pool and gym was nice

touristic locations in the downtown, and easy to transit to any other newer attractions, and good gym

facilities are ok - gym is good

the pool and the attention

nice pool, nice room

wifi did not work in the room. they don't have laundry but there are options in the area.

very comfortable, cosy and quiet room, swimming pool, very good breakfast, close from ado station

there is no laundry service for clients on site

limited breakfast options if this is included in your price, unless you want to pay more

the pre purchased breakfast did not include the whole menu.

breakfast could have been better. too cold in communal areas - air con way too strong.

has plenty of space in the parking area

they made us a fruit breakfast to take out at 5

very central to the city centre. free parking spot just 1 block away.

location, friendly staff, super.clean and decent breakfast

property was super clean, they have all the precautions about the covid, the pool was clean

the location is very central with good parking.

location close to the center free parking available closeby

location. staff. pool. breakfast

breakfast,location.

not much i liked about the property. parking was convenient.

breakfast great

looks better on photos, american breakfast was some how cold!

on the weekend they let locals pay to bring their kids to swim

outside bar

good breakfast, especially during pandemic. quiet.

included breakfast was perfect & coffee in the room was great too

hotel bar near the pool was a good place to have a few drinks

the pool area needed more sun loungers. there was only 3 which were occupied by one family

one after another- need to move other cars in order to leave slow wifi location outside the touristic

very nice room for the price and location a plus with parking next door , breakfast delicious

cleaning lady miranda or mirriam , none of the front end staff spoke any english at all ,, the wifi over two weeks was on off on off they keep saying repairado manyana manyana manyana but they

the pool was clean