nice and quiet location. great facilities! i i loved the pool at night, recommended !!

the hotel has a bar with a beautiful view of the lake, the restaurant is clean and delicious we ate here everyday

excellent view of the lagoon and in walking distance from the isla . safe parking

the view and the breakfast

veral options to choose from)

the pool was great. location was good. the room was pretty tight but comfortable beds

swimming pool

the pool was out of action for over two days

spoke english, no pool bed cushions, elevator looked like out of service for a loooong time across thebridge from

with view on the pool, very clean and good furniture, - including a fridge in the room

there was a nice bar in the courtyard where you could enjoy a beer surrounded by greenery

the pool at the hotel is very small, and it had been drained of water while we were there, the bar didn't seem to have any wine

the bar was not open at reasonable times

hotel with a very nice pool

location is central, clean, the beds were comfortable, the pool the kids loved, good air

we loved the pool, it was clean and a very comfortable temperature

expectations across the board, great pool area, really good location, super comfortable and best of all the staff are wonderful

great quiet room. good size, nice bathroom. amazing quiet pool. lovely staff.

the laundry service next door delivered our laundry to the hotel reception

the pool was a lovely respite after some 40 degree days and it was well kept

location was good, nice pool and view of lake

i like the facilities, they were awesome, the pool and the amenities are nice.

staff went above and beyond and allowed early check in which was very helpful and amazing

they do have a small gym which isn t by the restaurant but by the rooms

the pool is too small

we couldn't have breakfast because we had a really early tour but the staff packed us a lunch box

were kiddos that monopolized the pool ud83dude04 def not the hotels fault but you seriously couldn’t even be by the pool at one

relaxed and well located, super clean - our room was cleaned daily, we did laundry and could book a golf cart via them which was

the breakfast was great and had plenty of options! also, loved the pool area and sunset views!

the common spaces, pool, bar and terrace with lake view are beautiful and comfortable

very good breakfast

we did a load of laundry and our clothes came back clean and folded

walking distance and overlooking the lake it s just ideal staff extremely helpful and friendly breakfast is an added

the bar pool was great, the staff was amazingly friendly and helpful, and the food was yummy

very friendly and helpful staff, great location and nice pool! rooms are clean and comfy.

the wifi worked well. i thought the price is good. but now i know it was too high.

very weak, intermittent wifi, no hot shower

great location. bars and restaurants around but still quiet. rooms are clean. wifi works great.

good wifi in the room

air conditioning, wifi and location

they offered a free airport shuttle when we arrived

free shuttle to the airport on our departure

i really liked the late check out which allowed us to spend the morning in a kayak on the lake before grabbing a

there is also a nice restaurant and bar down below which serves really nice food, and again, is perfect for watching the sunset

there is a rooftop area that seems to have a bar but this was closed for refurbishment at the time of our visit

arrived early had arranged for early check in

pretty pool area but unfortunately never had time to use it

the only thing the hotel needs is lounge chairs around the pool.

the wifi didn't work in our room

location is fine and wifi works well

wifi worked really badly or not at all

big bed, good shower and decent wifi

laundry done for us there easy

they have laundry and restaurant

kids free

thanks to underground water systems, the pool is kept cold and always super refreshing

beautiful views, comfortable room, room service with delicious food, and boat service that was included was so nice

the pool was green so we couldn t use it

the pool

the so called infinity pool is a very small pool and was not very inviting

were so thankful to be staying at luciernagas where we could float and relax in the lake or the pool instead of in flores itself where the heat was quite oppressive

wifi and ac 10/10 working really well

i personally didn’t like that there was no self service laundry

the pool was large and warm, hotel provided easy access to towels and drinking water via the bar

the kids enjoyed the

atch out for crocodiles) staff helpful and friendly ( and spoke good english which helped) the kids loved the

pool was large and fun for the kids, especially with the overhead water feature

o gym

comfortable loungers around infinity pool

noise of kitchen fan heard at the pool. included breakfast should be richer

infinity pool overlooking the lake

we enjoyed breakfast and dinner at the hotel which was all delicious with beautiful views

nice staff, clean beautiful large pool

warm pool to swim in and good enough hot tub

day while we were at breakfast, we were watching monkeys swing from tree to tree in the rainforest that is on the hotel

breakfast not included and sadly, bad coffee

bar near pool, lots of steps but rides offered if needed

o managed provisorily the guesthouse) was so kind and helpful,

wifi was slow and there was not a claro booth nearby to get hotspot data

it was really handy having the restaurant and bar on site, and as it closes by 10 you could get an early night without any noise

excellent bar and cafe with a good menu

wifi didn t work 100% in our room

central el remate so everything i needed was nearby and he had laundry service

no wifi

wifi, easy access

good secure parking

our room was simple but comfortable and the wifi worked well

wifi was very good as well

parking was convenient

the friendly owner did some very good recommendations the laundry service is good

it is a 5 min walk from the laundry shop, and within a 5 min walk from many great cafes and restaurants

was very friendly and helpful, room was clean and very comfortable, off-street parking, and the room rate was very reasonable

wifi was rationed

the secure parking for our car was a plus

wifi didn t reach our room.

private parking was a bonus. staff were very helpful and efficient.

it provides free parking and very decent wifi