wifi didn t work 100% in our room

it was really handy having the restaurant and bar on site, and as it closes by 10 you could get an early night without any noise

saw hummingbirds, toucans, and monkeys from the bar area

excellent bar and cafe with a good menu

and seperate wifi for different areas

was very friendly and helpful, room was clean and very comfortable, off-street parking, and the room rate was very reasonable

the friendly owner did some very good recommendations the laundry service is good

don't have laundry service so we had to walk a couple of blocks to the laundry place

it is a 5 min walk from the laundry shop, and within a 5 min walk from many great cafes and restaurants

room 7 wifi poor

the wifi connection was very slow. poor lighting in the room and the ac didn't work.

very nice stsff and free purified water station, and secure parking

it provides free parking and very decent wifi

and they definitely need to approve the wifi

it provides free parking and very decent wifi

wifi, easy access

no wifi, no hot water, dirty

central el remate so everything i needed was nearby and he had laundry service

our room was simple but comfortable and the wifi worked well

good secure parking

if you are leaving early to go to tikal, they pack small breakfast boxes to go

breakfast not included and sadly, bad coffee

warm pool to swim in and good enough hot tub

the food they serve for breakfast and dinner are tasty and organic

things i liked about the hotel was the beds were comfortable to sleep in, the pool was clean, and the lake was a perfect place to relax and enjoy the sound of the exotics birds

we particularly enjoyed the large jacuzzi in the room and the beautiful infinity pool

you can go see monkeys, swim on the pool, kayak, bike on the property

oh and the spa was wonderful as well, loved the steam and dry sauna and massage

infinity pool overlooking the lake

plus, the spa pool is amazing

the kids enjoyed the

swimming pool room very clean great food

the pool because was cold

is spectacular, the food is very good, the location is extremely beautiful, pool is a little too warm, but very nice, love the

a perfect place for kids to be kids and explore

the pool the view and location

the wifi didn't work in the room and the tv channels were fuzzy and one english channel only.

wifi worked really badly or not at all

love this hotel wifi was good room was nice and clean staff was friendly eaven free tea and coffee at rezeption

the swimming pool was a plus

kids loved the view, the pool and the lancha to get there

very good breakfast and dinner + nice pool and outside area + bar with drinks, which are available 24/7 + really friendly host family + always connected to

wifi be prepared to pay a little more if you want to do the early tours to tikal or for transfers

road in and the parking

wifi works well

arrived early had arranged for early check in

great location. bars and restaurants around but still quiet. rooms are clean. wifi works great.

the wifi worked well. i thought the price is good. but now i know it was too high.

very weak, intermittent wifi, no hot shower

good wifi in the room

air conditioning, wifi and location

i really liked the late check out which allowed us to spend the morning in a kayak on the lake before grabbing a

amelia was in good walking distance of shops, the community center (watched kids play basketball in the evenings after dinner) and the bakery for early morning coffee

they offered a free airport shuttle when we arrived

close to bar and restaurants but not so close to keep you awake just perfect

the position and the shuttle to the airport

i like the facilities, they were awesome, the pool and the amenities are nice.

staff went above and beyond and allowed early check in which was very helpful and amazing

pool and lake view

they do have a small gym which isn t by the restaurant but by the rooms

location was good, nice pool and view of lake

breakfast in front of lake peten itza was spectacular

breakfast was delicious, great lil pool to hang in watch watch people walk by, as well as great view of lake

advertise shuttle service, but charged more than double of a regular taxi from the airport

walking distance and overlooking the lake it s just ideal staff extremely helpful and friendly breakfast is an added

breakfast was delicious and they made us also a breakfast to go when she had to leave super early

great quiet room. good size, nice bathroom. amazing quiet pool. lovely staff.

expectations across the board, great pool area, really good location, super comfortable and best of all the staff are wonderful

we loved the pool, it was clean and a very comfortable temperature

the staff are friendly and helpful. the pool and garden area are well maintained.1

and well maintained hotel structure, courtyard and pool

property is beautiful, in a great location, very clean, restaurant, bar and pool onsite and with lovely staff

they offered a shuttle to the airport and even though we had to get there a couple hours earlier, we appreciated

laundry very expensive in a country that everyone charges per lb they charge per item

location, clean, friendly staff, view from bar and lounge is awesome

the colors, the pool area and the view to the lake are perfect

the pool was out of action for over two days

we had lots of fun in the pool as well

location, friendly staff, extra large bed, balcony, pool, strong a/c, fan, great view from the room on the 3rd floor

swimming pool

the pool was great. location was good. the room was pretty tight but comfortable beds

the wifi was really bad and we could barely load anythihng

really welcoming staff allowed early check in and luggage storage after check out.

pool is great, with restaurant and bar

the wifi was terrible

hotel with a very nice pool

breakfast that had a variety of options

breakfast had 5 choices available which were tasty

excellent view of the lagoon and in walking distance from the isla . safe parking

very good breakfast included in the rate

the pool had lounge chairs and plenty of room

beautiful views, comfortable room, room service with delicious food, and boat service that was included was so nice

the so called infinity pool is a very small pool and was not very inviting

were so thankful to be staying at luciernagas where we could float and relax in the lake or the pool instead of in flores itself where the heat was quite oppressive

swimming pool was small but luckily we enjoyed swimming in the lake

outside area seemed neglected: construction debris , loungers were in poor state , pool wasn t in good condition

the pool was green so we couldn t use it