staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

available at breakfast and dinner very good & enjoyed the cocktails & snacks available at the pool bar

our check in so we could get some lunch before the restaurant closed and also facilitated a late check out at the end of our stay

staff were friendly and helpful, breakfast was plentiful, will be returning on our next trip

the internet was good and the breakfast was great

daily night events at the bar place were fantastic

small swimming pool on the roof to relax

price amaizing good for this property !, breakfast excellent, swimming pool, reception friendly

the pool is rather cold as placed in the shade most of the day

nice small-size pool and relaxing facilities

nice little pool and places to sunbathe

complex, nicely maintained, very pretty garden and pool area

lovely hotel, good facilities, liked the options of pool, breakfast, microwave and fridge

the hotel has facilities and even a pool, though we didn’t have time to use them

there is a swimming pool and you can use it for free

kind and available staff, nice pool, large bed, everything very clean.

flowers and two black swans, very good breakfast for all the tastes, three stylish restaurants, bar with live music, smiley, warm and helpfull staff, it s more than i expected

fashioned gym needs modernising oriental curry disappointing and vaste helping with no

body answers the phone ever) and the service at the restaurants and bar was awful

parking is convenient

there is free parking on the premises

bed was lumpy and needs replacing bar did not stock port!

the limited area in which you could use wifi was disappointing, would like to have access to it in the rooms

very good everything, good breakfast, big pool, good personnel

the limited area in which you could use wifi

had to lay for wifi

pool area with mountains views is spectacular

breakfast was very good with plenty of choice

- the lack of range at the breakfast buffet, was more 3 star than 5, but what was there was tasty

of the dining not managed well esp breakfast was a shambles

delicious breakfast and dinner

i liked the person at the bar but i never got his name

would be a good extra to have, cocktails at the pool bar better to have made originally and not from precooked syrups

from the room over the ocean and mountains with succulent greenery, very good choice of food for breakfast and dinner

snack bar outside for snacks and tea coffee and snacks inside at side of the bar

the pool outside with the bar were nice

has an amazing swimming pool and also view on the ocean from the room

dered by room

gym to be further developped and the non-functioning training machines to be repaired or changed

major, the staying was really nice notice the family room isn't large also the kids + parents beds are all attached, so there is not a lot of privacy and all the rooms have

the food, for us, at breakfast and dinner was great, nice variety and good taste

nice clean place, spacious room, bear the beach and near bus station.. nice roof pool as well

location in the middle of town is brilliant and roof terrace with pool is great

the pool on the roof was a beautiful retreat

the lovely rooftop pool is a bit chilly in november. but certainly ok the rest of the year.

place to stay with nice pool on the roof

clean hotel, very good breakfast

could have provided better bar facilities in the evening.

there was a live music in the evening but we found their bar doesn't accept card payments so we were left with no drinks

breakfast lots of choice and very fresh and hot

pool was cold so i didn't swim

food, both breakfast and dinner

the staff is really kind, there is a comfortable outside pool with a bar and also an inner pool with several types of hidromassage on the 13th floor

spacious, modern, and impeccably clean, it featured a comfortable bed and a private balcony where i

eur for 1 h), drinks, the room service

there was a great choice for breakfast. the pool area was excellent and very relaxing.

with huge sofa (you can use it like a sleeping area as well), dining table with chairs, and the kitchen with basic kitchen equipment, plus sleeping room with big and comfortable bed, big balcony

the apartment was rater large and very practical with little kitchen with all the applianced that we could need

we were able to use the kitchen, which was a nice plus, since we didn't eat out every day

would be nice to have a kettle in the kitchen.

views, not far from restaurants, have a public parking spaces nearby, big pool, comfortable room (we had one with kitchenette)

gym was excellent and whole place very clean.

is a few extra charges and deposits for things like using the room safe, towels for the pool

central good breakfast lovely staff great barricados

gym for a hotel, more like a fitness centre

a proper gym which was usually empty, pretty standard but decent and tasty breakfast selection, quiet area, and pool in the backyard

breakfast was superb. the location and pool were excellent.

comfy beds but see below for more info re changes needed to make it feel like an actual luxury, adults only hotel

location was perfect, the room was spacious and clean, the staff were helpful

added bonus having a pool on the rooftop

hours of the gym and the spa : only from 8am to 6pm and only for very reduced amount of people

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned every day

hotel, fantastic location, fabulous breakfast

ungers or wicker cushioned chairs) we really liked the well equipt gym, although small it had all the equipment except rowing machine but but was modern with

the pool was chilled and had plenty of sun beds

the gym was small but well equipt

staff were helpful, nice small pool on the roof, clean rooms, nice bar and restaurant to sit outside and watch the world go by

the roof top terrace and pool was a great place to relax

300 year old hotel full of character charming staff great restaurant in evenings and terraced bar onto street, we always felt spec returning to hotel at end of day and knew we were staying

outside bar staff very slow. wifi iffy at times.

the only minus is the wifi, only in the lobby, the rest was great

the room, the view, pool area, all just great

roof bar and roof restaurant with fabulous views

fantastic location, pool area was beautiful

comfy bed, amazing bathroom, lovely balcony with a sea view, rooftop swimming pool

nothing of note. would be lovely if the bar/cafe on the rooftop bar opened an hour earlier.

plenty of space, a well equipped kitchen with one less wine glass

a similar, more savoury scent lingers in the kitchen which made me want to start cooking right away

we had all what we could possibly need in the kitchen

we missed a playground or at least something to attract the kids to stay outside more

kids were super happy to rin around and play on the small

restaurant, nice spacious room, good wifi

some facilities for kids

the room with a private terrace and a small pool provided us with the peace, quiet and privacy we were looking for

the path between the parking area and the hotel is cobblestone, which makes handling of luggage difficult, in addition

ter a slightly tricky arrival)

rather than complaining about anything, some more fruits or a bit more variety in fruits for breakfast would have been welcome; although the fruit salads were already nice enough, among the

attentive staff and excellent food , both for breakfast and evening meal

lots of choice at breakfast

nice heated pool

breakfast was delicious too and we loved the pool - you have distant sea views here as well

didn˙t know in advance that we won`t be able to use the pool, leaking in the bathroom, we expected more variety from

the big swimming pool across the road, quiet location.

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

neighbourhood with use of a very good community pool just opposite the accommodation

were many photos of pool in the description of the place and room, but on the arrival we heard the pool is not used

r family owns a banana plantation) in the smoothies for breakfast

we got our breakfast, which was delicious and plently

wifi didn't reach our room so we had to stay in the courtyard for internet (which was not bad at (+) wifi is also available (+) reasonably good wifi in rooms but good wifi in the lounge area (-)the wifi didn t really work well (-)wifi was very slow, on occasions did not work at all (+)vintage/old spanish style, but at the same time modern and very cosy:) very good location, good wifi (-)wifi not available in the room. (-)tv has only spanish channels and wifi is slow. (-)- little bit noisy from kitchen and other rooms - wifi was not very stable

the hotel accommodated my dietary needs with gluten-free bread at breakfast

the parking is a 3-5minute walk (free of charge) (+) also, free parking nearby is convenient (+) we still can t believe we paid so little when you consider the extensive breakfast and the parking in the village center was included (+) the parking is not a problem, as you can come with the car right to the hotel to leave the luggage and (-) be advised that parking is a couple blocks from hotel but it is easy to pull up to the front to load and unload (-)in the historical centre (which we wanted), parking is a few minutes walk uphill from el drago car park (free with the pass provided after (+) parking is very convenient (+) located center of the city, walking distance to many good restaurants and parking -which provided for free (+) free parking in the parking house nearby

delicious breakfast

breakfast is amazing

excellent breakfast

traditional canarian hotel with antiques,hidden rooms and polished floors we arrived by bus early ,check in is 2pm but our room was ready and we were allowed an early check in which was great

and helpful staff, lovely room and building, very complete breakfast, very good location, etc

gym

entertainments (bar, pool table, club, shops, gym

breakfast, pool, staff...

room with 3 beds are friendly for family with kids

the breakfast was fantastic, the dinner was great

drive to teide national park and anaga mountains, there is a supermarket downstairs and some parking spaces

easy parking right outside property. hot shower.

no parking place, although it was written there are places on the street

comfy beds, easy parking, centrally located on the island

plenty of parking spots for guests

loved the swimming pool

on booking site/hotel site and in room tv not always accurate or available eg said there was a gym and also star gazing session for guests but we saw none

beautiful lobby, bar and dining room

the gym is lackluster, but as to be expected for a hotel gym.

location and facilities - really enjoyed the heated pool and sauna

it was a nice place in terms of rooms, pool and restaurant.

no pool - the pool and restaurant are under construction, the parking lot is also under construction

breakfast and dinner were amazing

the property itself was perfect for relaxation, featuring a beautiful pool and a soothing jacuzzi that added a luxurious touch to our vacation

we had great service from tamara - excellent breakfast

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

historic hotel with modern facilities, generous breakfast and excellent dinner

kitchen equipment, when they provide a kitchen - seemed a little penny pinching the jacuzzi in spa could have been a little warmer no view from anywhere in

the associated spa is well worth a visit, i was in the middle of a running holiday and took the opportunity to

they have a good spa area and a little baby gym where u can use some stuff

bar area was comfortable and the prices very reasonable

you can find shops, small bistros, farmacies and supermarket right next to it even a gorgeous kids toy store

pretty much everything other than the wifi.

we enjoyed the pool and the gym as well

you have to book the gym. it would be nice to know beforehand.

:30).

ease ot access, communication, breakfast, cleanliness. great setting.

good breakfast

location, very clean facilities, breakfast included, very welcoming and warmhearted host

nothing was too much trouble for them breakfast was lovely, lots of choice would recommend and we will be

i planned to leave early in the morning, before breakfast time, and he arranged few things so i could start my cycling journey with something in my

had signal in our room, but after connecting there was still no

good location, parking is close to the hotel

also didn't know that parking would be difficult

parking place is located nearby

she allowed an early check in for my father's room

spa could open a little later

beautiful location. spa and pool were excellent. would love to return again.

there had been a less formal bar area i could have used prior to changing for dinner, it would have been nice

the bar and restaurant staff were helpful and the food and wine delicious

awesome spa wellness sauna gym and restaurant

there was a seating area at the reception, but not really a bar where you could have some drinks during the day

noticed that we were using our laptop outside our room and asked if there was some issue with wifi in the room

there's no bar in the hotel, and the

here was easy - near teide national park - from here you can go directly to paisaje lunar - parking was easy - nice rural peacful village, away from the massive tourism - nicely

haven't tried the hotel restaurant but bar service is open all day between 7am-9pm and coffee is really nice

the room, the cleaness, the hotel design amd plants and the gym

7) was weak - we were distant from reception.

it had nice bar area to sit

wifi in the room didn t work first night. location is a bit outside city center.

wifi was a bit slow

brand new room. modern equipment. high speed wifi. nice surroundings near a peacefull park.

the swimming pool temperature was refreshing and plenty of seating now around the pool

especially the bar staff, they are very hardworking and nice people

room overlooked the playground of an adjoining school, so we were awoken by the sound of the kids playing at 8 o'clock three of the mornings we were there

room overlooked the playground of an adjoining school, so we were awoken by the sound of the kids playing at 8 o'clock three of the mornings we were there

points, but advising of casino dress code on arrival and the added costs of using the thermal suites would have avoided

the pool is set in the gardens and is ideal for loafing, sunning and swimming

great rooms! great hotel! good casino

lovely pool for a relaxing afternoon and amazing spread for

also the hotel sent us room service with champagne on the hoise

wifi set up a bit strange, make sure you book their paid parking well in advance

central location, free wifi.

this hotel, very central location, clean rooms, great wifi, great breakfast, friendly staff

good free wifi

good wifi

we didn t use the pool

the pool was amazing!

reception bar and room staff well very friendly

bar staff were so slow we waited on two occassion for over 20 minutes for our drinks

lovely lounge bar and fab rooftop pool