had a very good experience, the room was in the renovated building with free access to the pool and gym

the room (apartment with kitchen and sofa) quite big, with new furniture, very comfortable and cleaned every day

staff, breakfast, spacious room, ocean view

dinner and breakfast was good-nothing special, but for the price you pay it is an amazing value

taken care of, the facilities are nice and the swimming pool is beautiful we had a fully equipped kitchen in the apartment where we could cook some meals, the staff were very friendly and helpful,

breakfast was very good and also we liked dinner (we are vegans and we could find good quality

pool was cold so i didn't swim

clean hotel, very good breakfast

the breakfast was amazing, it had everything and all of it was very fresh and tasty

breakfast lots of choice and very fresh and hot

disappointed that the medium pool is not heated, as stated in the description, only the kids pool, which is half a metre deep

the pool area was beautiful with great views

the internet was good and the breakfast was great

the breakfast was plenty and diverse.

available at breakfast and dinner very good & enjoyed the cocktails & snacks available at the pool bar

was very good, hotel and swimming pool as well

nice small-size pool and relaxing facilities

pool area was lovely & relaxing, staff really helpful, easy to get to beach or town, near bus

pool area made our granddaughter very happy

the pool is rather cold as placed in the shade most of the day

very good breakfast, good gym, cleanservice every day

rate the services, bar is reasonable priced for those not staying all inclusive and but the breakfast is amazing

food for breakfast and dinner had very good options

chill atmosphere that comes with not having to listen to kids jumping in the pool or screaming

breakfast could ve been better

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

complex, nicely maintained, very pretty garden and pool area

the pool is beautiful, there is a great hanging spot and a roof

the hotel has facilities and even a pool, though we didn’t have time to use them

kind and available staff, nice pool, large bed, everything very clean.

entire island with ease from this hotel, television had netflix and youtube which was a bonus, pool was secluded and quiet, would recommend and definitely stay

staff-clean surroundings-good breakfast although the lady cooking eggs/omelettes during our stay did not cook them well

great breakfast, nice terrace with sea view, swimming pools.

breakfast had many options

pool area with mountains views is spectacular

good buffet breakfast

wifi was working only partially

customer service at reception, breakfast was great value for money, very good location and vibe

very quiet place. helpful staff allowed me early check in. good place for my one night stay.

flawless wifi, excellent gym

the location,and the gym

breakfast service atmosphere spa gardens

ensure you are having a good stay, real smiles, real concern, there was an issue with the inside pool while we stayed

kids club was not operating at the time we stayed (october 22). we were told it is not the

breakfast all restaurants very good beautiful spa facility and good size outside swimming pool

it had a therapeutic thermal circuit, many pools

place to stay with nice pool on the roof

the pool on the roof was a beautiful retreat

the lovely rooftop pool is a bit chilly in november. but certainly ok the rest of the year.

the pool on the roof is great, good strong loungers an wc facilities also there with drinks vending

location stayed here before pool on roof bonus only for residents receptionists were

the manager fixed a problem for us immediately and there was an excellent singer in the patio bar which served lovely cocktails, for a 3 star hotel tiny improvements could easily make it a

room service was during siesta time

breakfast was as expected for three star

the dining room, terrace and bar staff were all very proficient

close to beaches, the hotel was typically spanish the room was nice size clean and tidy, the wifi was hit and miss, the breakfast was better than the evening meal, the staff were friendly,

breakfast was superb. the location and pool were excellent.

pool water very cold. pool closed at 6. needed to stay open until at least 8 pm

although it was a bit on the cold side we enjoyed the rooftop pool and a few drinks in the bar area

the gym could ve been a bit bigger.

everything was simply great, the spa was a great treat on the stormy days.

from the room over the ocean and mountains with succulent greenery, very good choice of food for breakfast and dinner

breakfast is reach however the same every day

one uk channel on tv for nighttime but not a big deal pool slightly small

elderly people hotel, breakfast could be improved.

lounge bar area is quite dated and dark

the pool is great: temperature just right and the garden around it beautiful and well tended

front of the seat; white net curtains, though clean, were grey with age; appalling, barely usable wifi - the signal was stronger from the hotel next door; only one usable power socket, awkwardly

there is a spa and even a ping pong table

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned every day

perfect location and nice breakfast. the view from the room was perfect

spa was nothing special in our opinion, just inside pool with a few showers

delicious breakfast, friendly customer service, desk staff

is aditionnally charged, the spa

in and out bar has great staff, reasonably priced drinks and live music every night

shows for kids there was no variety in the evening at the bar toilets were not completely

great variety of bufet food, clean and well-equiped rooms with comfortable balcony, beautiful pool beach with a great view, location on the main promenade close to

the hotel is right on the promenade, lots of bars with very loud music

you won’t find play areas or small pools for kids in the hotel—these can be found outside the hotel

comfy bed, amazing bathroom, lovely balcony with a sea view, rooftop swimming pool

n restaurant and pool bar

spa and the gym should slightly improve, just because it looks a bit outdated

for supermarket & pharmacy there are few pools and at the evening there is entertainment for the kids this hotel seems to be aimed for the more elder ones so don't expect of lot of young

dered by room

cept children zone) - nice heated pool - small gym

the food, for us, at breakfast and dinner was great, nice variety and good taste

plenty of space, a well equipped kitchen with one less wine glass

a similar, more savoury scent lingers in the kitchen which made me want to start cooking right away

we had all what we could possibly need in the kitchen

we missed a playground or at least something to attract the kids to stay outside more

kids were super happy to rin around and play on the small

we got our breakfast, which was delicious and plently

nanas from the owner's farm), fruits & yoghurt,

wifi didn't reach our room so we had to stay in the courtyard for internet (which was not bad at (+) wifi is also available (+) reasonably good wifi in rooms but good wifi in the lounge area (-)the wifi didn t really work well (-)wifi was very slow, on occasions did not work at all (+)vintage/old spanish style, but at the same time modern and very cosy:) very good location, good wifi (-)wifi not available in the room. (-)tv has only spanish channels and wifi is slow. (-)- little bit noisy from kitchen and other rooms - wifi was not very stable

the hotel accommodated my dietary needs with gluten-free bread at breakfast

r family owns a banana plantation) in the smoothies for breakfast

some facilities for kids

there is a parking in front of the house, and areas in the garden to sit and chill

some facilities for kids

ter a slightly tricky arrival)

was reasonably clean and room service satisfactory

breakfast was good, have a variety of foods available nice courtyard to sit in we were allowed to

breakfast is amazing

a delicious breakfast with a good variety of food

breakfast needs more variety and the criossants need to be fresh

excellent breakfast

the swimming pool, with its stunning view, was a highlight of our stay

even has a heated pool

the pool, as well as the surrounding fruits, butterflies, and birds were the icing on the cake

breakfast was good with a varied selection of food, nice coffee and wonderful welcoming staff

attentive staff and excellent food , both for breakfast and evening meal

also we used a small swimming pool that was very relaxing after a long trekking

for one night ( 2 adults and 2 kids of 7 and 9 that we needed to have 2 rooms but one is enough if the kids are like ours smaller)

the hotel is great with swimming pool, gym, bar

the breakfast starts later than in other properties and the bar closes quite early.

location and facilities - really enjoyed the heated pool and sauna

were many photos of pool in the description of the place and room, but on the arrival we heard the pool is not used

the big swimming pool across the road, quiet location.

neighbourhood with use of a very good community pool just opposite the accommodation

there is no pool available, but it’s not actually in the list of amenities included

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

only no sugar lemon in infinity pool would like in all bars for people with diabetes

swimipool aerial was small for two building guest and people was waiting near pool side to resave au

great selection of meals including breakfast

the gym was not why we booked at all but it is very diminished. it could be noisy for some..

only criticism would be the tiles around the pool need to be changed to the non slip variety as once wet they are slippy and dangerous

comfortable clean room. great value. good location close to airport. free parking. all good.

clean room, parking and next door patisserie

no parking place, although it was written there are places on the street

easy parking right outside property. hot shower.

drive to teide national park and anaga mountains, there is a supermarket downstairs and some parking spaces

it was a nice place in terms of rooms, pool and restaurant.

no pool - the pool and restaurant are under construction, the parking lot is also under construction

breakfast and dinner were amazing

the property itself was perfect for relaxation, featuring a beautiful pool and a soothing jacuzzi that added a luxurious touch to our vacation

we had great service from tamara - excellent breakfast

good location friendly clean quiet. nice breakfast.

the breakfast is very complete and served in a nice room upstairs

ease ot access, communication, breakfast, cleanliness. great setting.

good breakfast and perfect atmosphere

location, very clean facilities, breakfast included, very welcoming and warmhearted host

spa could open a little later

loved the spa , so relaxed. had coffee by the pool in the sun.

there were veggie options for dinner and a ready soya latte with my breakfast

is an excellent mountain spa hotel with great staff who make it special

breakfast selection was decent, but the a la carte dinner was a bit overpriced for what is was

maybe just one thing, i thought the hotel had a parking space but it hasn't

my mom and my three kids, aged 11, 13 and 15, had a wonderful stay at rural vilaflor

wifi not working very well

can only gently suggest improvement in wifi in my room, but i was told this was better in the communal area so not a big issue for one

parking close by is complicated so don t expect it to be easy, but there are options

the hotel has an enjoyable spa and a great restaurant

authentic mountain hotel with free parking facilities in front of the hotel

rooms are clean, breakfast was delicious, after the hike we could relax at the outdoor swimming pool

here was easy - near teide national park - from here you can go directly to paisaje lunar - parking was easy - nice rural peacful village, away from the massive tourism - nicely

the wifi could have been better but not a big deal.

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

very nice breakfast and beautiful materials, furniture, design. perfect location.

love this hotel have stayed many time very clean good breakfast used spa this time very reasonably priced great

the room is spacious with cooking facilities if you wish to cook

bar area was comfortable and the prices very reasonable

enjoyed the spa facilities

size of room, stunning views from roof terrace, facilities, breakfast choice, wifi speed, cleanliness, short taxi ride from airport, massage spa very professional, decor

no facilities for the kids

we enjoyed the pool and the gym as well

loved the rooftop pool and jacuzzi too

you can find shops, small bistros, farmacies and supermarket right next to it even a gorgeous kids toy store

the room, the cleaness, the hotel design amd plants and the gym

7) was weak - we were distant from reception.

it had nice bar area to sit

wifi in the room didn t work first night. location is a bit outside city center.

wifi was a bit slow

brand new room. modern equipment. high speed wifi. nice surroundings near a peacefull park.

the swimming pool temperature was refreshing and plenty of seating now around the pool

especially the bar staff, they are very hardworking and nice people

room overlooked the playground of an adjoining school, so we were awoken by the sound of the kids playing at 8 o'clock three of the mornings we were there

room overlooked the playground of an adjoining school, so we were awoken by the sound of the kids playing at 8 o'clock three of the mornings we were there

points, but advising of casino dress code on arrival and the added costs of using the thermal suites would have avoided

the pool is set in the gardens and is ideal for loafing, sunning and swimming

great rooms! great hotel! good casino

lovely pool for a relaxing afternoon and amazing spread for

also the hotel sent us room service with champagne on the hoise