nice and quiet location. great facilities! i i loved the pool at night, recommended !!

the hotel has a bar with a beautiful view of the lake, the restaurant is clean and delicious we ate here everyday

excellent view of the lagoon and in walking distance from the isla . safe parking

the view and the breakfast

veral options to choose from)

pool is great, with restaurant and bar

location is central, clean, the beds were comfortable, the pool the kids loved, good air

hotel had the restaurant and bar right outside the rooms and could hear people talking a tv while trying to sleep

there was a nice bar in the courtyard where you could enjoy a beer surrounded by greenery

location is central, clean, the beds were comfortable, the pool the kids loved, good air

we had lots of fun in the pool as well

location, friendly staff, extra large bed, balcony, pool, strong a/c, fan, great view from the room on the 3rd floor

with view on the pool, very clean and good furniture, - including a fridge in the room

swimming pool

spoke english, no pool bed cushions, elevator looked like out of service for a loooong time across thebridge from

outside area seemed neglected: construction debris , loungers were in poor state , pool wasn t in good condition

were so thankful to be staying at luciernagas where we could float and relax in the lake or the pool instead of in flores itself where the heat was quite oppressive

there is so much to do- restaurant, pool, kayaks, hammocks, comfy couches and stools by the water

wifi and ac 10/10 working really well

pool poor

the breakfast was delicious, lots of fruit and delicious coffee

had a misunderstanding about the airport shuttle service

the staff, the decor and colors, the free airport shuttle, the swimming pool, the breakfast

the pool was clean and refreshing

were kiddos that monopolized the pool ud83dude04 def not the hotels fault but you seriously couldn’t even be by the pool at one

advertise shuttle service, but charged more than double of a regular taxi from the airport

cluded) with many options, friendly staff, nice pool, good cocktails, many options to

great location! wonderful pool that is lakeside! staff was accommodating and friendly.

breakfast in front of lake peten itza was spectacular

also the swimming pool is very cold

beautiful views, comfortable room, room service with delicious food, and boat service that was included was so nice

we loved the pool, it was clean and a very comfortable temperature

and well maintained hotel structure, courtyard and pool

good location, clean and fantastic pool area.

hotel with pool for family with small kids

the laundry service next door delivered our laundry to the hotel reception

the room was large and offered lots of space. the location was great. wifi worked well.

air conditioning, wifi and location

great location. bars and restaurants around but still quiet. rooms are clean. wifi works great.

the wifi worked well. i thought the price is good. but now i know it was too high.

good wifi in the room

there is also a nice restaurant and bar down below which serves really nice food, and again, is perfect for watching the sunset

i really liked the late check out which allowed us to spend the morning in a kayak on the lake before grabbing a

close to bar and restaurants but not so close to keep you awake just perfect

was a bar that played quite loud music nearby which you could hear in the room

also how immaculate the linen was, gorgeous fresh laundry smells and clean towels everyday

staff went above and beyond and allowed early check in which was very helpful and amazing

they do have a small gym which isn t by the restaurant but by the rooms

pool and lake view

the pool is too small

i like the facilities, they were awesome, the pool and the amenities are nice.

arrived early had arranged for early check in

very good breakfast and dinner + nice pool and outside area + bar with drinks, which are available 24/7 + really friendly host family + always connected to

there s a small swimming pool and different places where you can sit and just relax

laundry service was ok and relatively cheap, but would not give delicate stuff there

there s fresh water available at the bar and there are clean beach towels available which is a great touch

the wifi was too slow and unstable to work with my laptop

wifi is fantastic

the pool the view and location

welcome bubbles, pool and view

pretty pool area but unfortunately never had time to use it

the swimming pool was a plus

i personally didn’t like that there was no self service laundry

the pool was large and warm, hotel provided easy access to towels and drinking water via the bar

the kids enjoyed the

atch out for crocodiles) staff helpful and friendly ( and spoke good english which helped) the kids loved the

pool was large and fun for the kids, especially with the overhead water feature

o gym

comfortable loungers around infinity pool

noise of kitchen fan heard at the pool. included breakfast should be richer

infinity pool overlooking the lake

we enjoyed breakfast and dinner at the hotel which was all delicious with beautiful views

nice staff, clean beautiful large pool

warm pool to swim in and good enough hot tub

day while we were at breakfast, we were watching monkeys swing from tree to tree in the rainforest that is on the hotel

breakfast not included and sadly, bad coffee

bar near pool, lots of steps but rides offered if needed

o managed provisorily the guesthouse) was so kind and helpful,

wifi was slow and there was not a claro booth nearby to get hotspot data

it was really handy having the restaurant and bar on site, and as it closes by 10 you could get an early night without any noise

excellent bar and cafe with a good menu

wifi didn t work 100% in our room

central el remate so everything i needed was nearby and he had laundry service

no wifi

wifi, easy access

good secure parking

our room was simple but comfortable and the wifi worked well

wifi was very good as well

parking was convenient

the friendly owner did some very good recommendations the laundry service is good

it is a 5 min walk from the laundry shop, and within a 5 min walk from many great cafes and restaurants

was very friendly and helpful, room was clean and very comfortable, off-street parking, and the room rate was very reasonable

wifi was rationed

the secure parking for our car was a plus

wifi didn t reach our room.

private parking was a bonus. staff were very helpful and efficient.

it provides free parking and very decent wifi