the area around the pool needed a good clean

spa brochure proposed a swimming pool but there wasn't one

pool, free wifi, hotel was pretty much empty when we went so felt v

bar prices very reasonable and staff very courteous

great spa and extremely good italian restaurant

the wifi was week in the room

bad wifi noise from other guests locations could be better

the aircon wasn't too affective apart from that great value hotel would 100%

wifi: free and worked well from our room

great comfy beds, quiet location, free wifi, free parking right outside the door, very easy to walk back to after an evening out

there was a nice bar area at the end of the restaurant area

the breakfast buffet had many choices, you can either sit outside at the pool, or inside when it's too fresh in the morning

there is a small swimming pool (was not in use yet, as it was the beginning of april) and it has a terrace with with resting

rooms are very spacious, great sitting room located overlooking pool and mesmerising views of the mountains

is a super nice hotel with a great pool

pleasant staff on arrival, breakfast included and it s near to all the places that we wanted to see

wifi is not very good

the wifi wasn't working properly but they were fixing it

good staff, great historic rooms, and incredible premium breakfast

the staff is very helpfull and the wifi works perfectly

the amenities are great (pool, terrace, gym) however i had no chance to use them

our room had excellent soundproofing, a refrigerator with a mini bar inside

lovely bar area and fabulous small pool plus jacuzzi on rooftop

the pool and the view amazing!

the pool was narrow and long, with a maximum depth of 1

fantastic views, fantastic bar (open all day), superb staff and a great location

staff were all lovely, bar area has great views as well

to the ciity , and 15 mins walk to the alhambra , friendly and helpful team , super small bar with views over the city , we particularly loved our juliet balcony views over the city at

laundry services was prompt and reasonably priced

we didn’t pay for a view… the breakfast room / bar certainly had one

the bar & meals avails there were very good

the bar and pool area were a nice place to chill out

spa facilities

the spa facilities were great as was the massage i had from mireya

good coffee at the bar in the morning (albeit late opening)

2) due to severe stomach illness i asked for extra laundry soap to wash

we were told to give clothes for laundry which can be expensive

the rooms were superb, breakfast was super and staff in gastro bar were very friendly.

would have been nice to have a hotel bar where you could retire for the evening

it has a pool and a pool bar to relax after a hard day sightseeing

the pools gets a bit too crowded with kids between 4-7pm but it is peak season so to be expected (there were no sun loungers left when we

no room service for food or drink and no bar or restaurant

it was clean, friendly and the breakfast was good

the alhambra stunning - only a 5 minute walk to the ticket office- great breakfast excellent bar easy parking

breakfast was good, sufficient for us

kids playing basketball or soccer until very late midnight or later

no restaurant or bar apart from breakfast.

breakfast was delicious

very clean room, good breakfast.

the location is one of the best possible, everything is near, including sightseeings, shops, laundry, even bicycle rentals are 10 minutes walking

very nice stuff, very helpful and sweet with the kids. right next to the alhambra entrance.

tv didn’t work and the leather couch was falling apart and we had to keep the kids away from the peeling

pool was very nice.

walking distance to alhambra and the variety in breakfast (at additional charge) made us and our kids come back here again

location for our visit to the alhambra, bonus of a staffed bar throughout the day, with drinks and snacks, and good seating area at front of

also, having specific schedules for kids or adults its unique

room service was good

small kids under 5 need to pay for breakfast even though they barley eat anything

have to pay extra to use the pool, but i suppose this is normal for a spa hotel.

had no wifi connection in our room

gym had great equipment. breakfast was nice. staff were pleasant and helpful.

room lighting (according to kids).

we couldn't have 2 rooms next to each other wirh kids

i would love them also to have couple of more equipment in the gym such as elastic bands maybe but overall happy that there was a small facility to use as a

both sierra nevada and the city centre ( 6th floor is better to avoid the noise from the rooftop bar )

they stored our bags and allowed us a late check out

nothing to complain. a bit renew of equipment in fitness room will be nice.

+ welcoming and helpful personal + amazing breakfast with everting you can imagine + equipped fitness area, sauna, good zone to work or to make business meeting + nice design + nice car parking

we ordered a room service and the food was not so good for the price.

there was no 24h room service, the rooms were old and the air conditionnong loud, the welcome package was not there

best price-quality ratio breakfast

in one design from small swimming pool on the roof to the full service lobby

breakfast was great, in fact every meal we ate at the hotel was delicious, and so much more

beyond helpful, the room was lovely, the breakfast was excellent, and to top it off, the rooftop pool was everything we needed after a hot day

excess from the mot away near the shopping centre and short bus ride to town great bar across the

was no bar open in the evening to have a relaxing drink

no bar but not a big issue.

the wifi basically didn t work in the room

wifi was very patchy on the third floor

bar should stay open later than 10 pm, i was shocked to find closed at 10

easy check in, parking on site and the pool was open.

the pool.

pool not open. a bit noisy as a school group was there. a bit far from restaurants and bars.

bar staff great reception staff great

shower (also without division from the bed room is not really practice especially traveling with kids

wifi is so bad and the room is quite old which does not look like photo and no place to put stuff

good wifi, we managed to work a bit

wifi was basically nonexistent in the room

surroundings with nice restaurants, room service was a plus

hotel was super clean and tidy comfortable with excellent hot water and wifi, it s the staff that made the difference though

no indoor swimming pool. no kids corner.

they were able to accommodate an early check in and a late check out

wifi fluctuation during night

hotel on hill so walking back is exhausting. wifi kept disconnecting. parking too expensive

is perfect, specially if you want to visit alhambra the staff is very nice and helpful the pool is

downstairs is the bar which is very convenient to bring food

wifi is very slow

there was no food menu to suggest if there was room service available

was good experience for breakfast & dinner, food/tapas taste good while enjoying the day & night view

very friendly staff beautiful interior great restaurant & room service near alhambra

in spain, it would be nice to have the option of a light continental breakfast offered through room service

beautiful rooftop bar that had amazing views of the city

amused and clearly couldn't have swum anyway in such a small pool (but it would be ok for small kids) when some eventually got out, we could have squeezed in but were wondering about hygiene with

pool which was very small, you can hardly stand in there ) on a sunday afternoon it was full of kids and i left

the rooftop (plunge) pool was fantastic

rooftop bar with the pool

it also had dish racks in the kitchen that were open to the sink, so you could put your (clean) wet dishes in and they would drip

needs some refurbishment for example blinds in the kitchen, wall in living room near the door.

looking at a cozy street,comfortable bad and common areas with kitchen

noisy at night with bar located below very poor wifi signal

it was 2 bedroom apartment with kitchen and living room that was perfect for our family of 4

also, the hotel is very well situated, close to the main atractions, bar and restaurants

location very close to attractions: historical places and night scene with tapas bar live music, etc

non the less, & the towels were well worn, but plentiful & were needed as the shower was over the spa bath and tended to get to the floor

the location was very good, especially if you are visiting the city with kids.

the bathroom has spa shower which was great after a long walk

maybe a few more lounge chairs around the pool area.

honor bar at the pool

a good location and they also have small rooftop pool

very generous room size for two adults and a pull out bed for two kids 5 and 7

given to kids upon check-in

the tv worked great, as did the free wifi

the wifi was weak

we had a room with the balcony and the wifi was terrible.

comfortable bed and good wifi

wifi reception in the room

to order room service two nights in row and no answer

though google shows a picture of a pool, very expensive for what it is, far away from old town, room service is a 10 surcharge

sun deck and gym was nice. room was clean and modern.

the breakfast was awesome and so was the mini bar by the reception with a selection of snacks

there is nothing called room service

the pull out bed was queen size so two smaller kids can fit in well

perfect location, good breakfast, ok wifi/air conditioning.

not mainly because its size but because we could have 2 kids sleeping separately with a door between parents and them

location was great, the staff were friendly and the room size for 2 adults and two kids was great

no air conditioning in the room, had to sleep with the window open to the noisy streets below, no wifi, phone didn't work, is that enough

- more parasols for shade would be nice at the swimming pool area.

breakfast + clean rooms + comfort + spacious room + location + quiet room we had a pleasant stay at

was nothing i disliked it was really lovley and the pool was open till 9 at night the children loved

rooms , helpful staff and roof terrace with sitting area and pool

realy good location, rooms were clean. great breakfast offer

the street it’s livated on has many good tapas restaurants and places for breakfast

breakfast buffet

the breakfast

the breakfast was lovely with plenty of choice

the breakfast wasn’t great, but a reasonable price for what you get.

convenient quadruple room for a family with kids but advise that shower provides no privacy

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

breakfast, location, value fir money, screaming school kids

breakfast could have a bigger selection.

the wifi connection was always good

great breakfast. hotel arranged a private tour at the alhambra

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

because the wifi was dreadful

the pool was a bit small, but otherwise fine

please make the spa timing better

rmally i don't use the pools but this time i did dûr to the heat wave, 44°c that day) the gym does not get air (very confines space) so i didn't use it

not fault anything the roof top is a lovely area to relax and the pool is lovely and cold

pool could be bigger

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

hotel is lovely - right in the centre of town, gorgeous views over the city, kitchen available for coffee and tea / cooking, comfy beds and super clean

nice to have a kettle in the room, there is also a communal kitchen upstairs

nice room with equipped kitchen, very friendly reception, it's a warm and good place to stay, good location, really

doors weren’t the thickest ones so in the morning there we some people coming to the kitchen and talking so loud that we could hear everything very

there was a common area on the top floor with a kitchen

super clean and beautiful rooms, lobby, and bar area

has in the room nespresso, and a mini bar (so you have a little fridge)

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

the bar in the hotel isn't the coziest, but there must be literally 350

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were very good

breakfast buffet was reasonable

breakfast is good and personnel good

hotel is in a really exceptional location, the room is small but nice, wifi works well

with parking nice breakfast on the roof of the universal following morning

the breakfast included

wish that i had found the hotel bar earlier than i did

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

excellent in room wifi

wifi was spotty.

staff very friendly & obliging. roof top terrace bar very good

the hotel was really nice with lots of available facilities like a gym and massage if you wanted to book it

there is even a gym if you want to work out during your holiday

cheap efficient laundry service

wifi was weak and the cable channels were not

good to have a safe and also had some laundry done

spa had a weird smell, but cant complain as we received a hour free to use the facilities.

wifi does not work very well

wifi is super slow through the property and in some places, included our first room in the basement

for sightseeing and walking around the city, food in the restaurant

refurbished hotel, nice ambiance, very clean, well located, great wifi, tasty and fresh breakfast

wifi was good and the room very

wonderful staff, great bar downstairs and excellent location

very convenient location to both downtown and nearby train station, cute rooftop bar and best breakfast in spain

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and large bathroom a twin room,

room with everything needed, including water and tea for free, and adequate priced mini bar 3

many restaurants nearby and a good tapas bar behind

the bar and restaurant were excellent

the location is perfect, the whole hotel was spotlessly clean and very comfortable and the bar and restaurant are lovely

hotel with great restaurant and bar used by locals and tourists

liked the kit for the kids

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant, it was quite noisy for a few hours in the night, however eventually quietened

the jacuzzi/spa bath was amazing

hotel well located and had all the facilities: bar and restaurant.

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge also of the hotel reception

loved the large bathroom with spa bath.

impossible to find with gps. slow wifi.

did not tell us about hotel patio, didn t tell us wifi info, didn t bother to return our passports right away

no bar etc but i knew

room with super comfortable beds, quiet location, great water pressure for showers, free wifi, air conditioning, friendly and helpful

beds very comfortable and mini bar fridge so we could have fresh milk in our tea and coffee

wifi wasn t very good from the upstairs room we were in had to use it in the main area of hotel

limited 5g reception in the room, but free wifi.

free wifi

great location, charming rooms, great wifi, helpful staff

poor wifi

friendly service & early check in

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

wifi wasn't great, if you need wifi for business then have another option with you

location in the very center of the city. fast wifi. very good price on booking.

were there for business and we really needed the wifi working

wifi didn t work. the staff tried their best to fix but failed.

excellent location. comfortable beds. free efficient wifi

we had a family room for 4 people and kids got their own

kathy was helpful in many ways: she gave us directions, tips about the alhambra, sent out our laundry and had it back a few hours later, and upgraded our room for us

breakfast not so good

kids loved it

room service lady found it and reached to us right before we boarding taxi to train station

i've got a room adapted for people with disabilities, therefore it was spacious with a big bathroom and a big shower

a wall with our bedroom so we could hear everything in that bathroom, from toilet flushes to kids wailing

stayed in room 16 which is just opposite the laundry room

is a bit older, so creaking stairs inside the room made it hard to move around silently when kids were

it was nice to have a laundry service -very reasonable price

location, near the major bar & dining area as well as the alhambra

regrettably the hotel does not have a clients bar or lunch and dinner dining.

biggest problem - wifi was very spotty throughout the hotel

wifi shows we are connected but we are unable to send photos or upload to social media from any

the room was very comfortable, and the wifi was solid

it also has a very good gym

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good as well

the gym and spa facilities are a bit small but very nice

excellent shower and bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good as well

their spa jet was possibly in fault? but they reassured they’ll fix it.

u'll have to order those from room service for extra charges)

best room service prices i've ever seen, a coffee was only 1

excellent value for money - even the room service prices were great value

room has two balconies, one with alhambra view, fridge, tv, strong wifi

the prices for room service were reasonable

nice and modern (i would say “new”) fast wifi nice gym and sauna+steam room nice and well equipped room friendly staff breakfast was good enough at a

spa and facilities

good gym, nice view to the cathedral

the treadmill in the gym was not plugged in (power cord missing) and the tv was also not setup with no remote control to

we booked a room with a pull-out sofa, which worked well for kids staying with parents

breakfast a location were perfect. beds was comfortable and check in and out easy

perfect location to explore granada. great breakfast and very nice clean boutique hotel

location , room, laundry service . staff

room perfect,very clean and tidy breakfast good ,

breakfast was good but could have had a few more fresh items

the bar next door which belongs to the hotel does a good breakfast our stay here was terrific value

it is attached/part of the bar next door, which was initially confusing, but actually having breakfast there and drinks every

the pet friendly bar was ideal for breakfast and tapas.

wifi for our room was not very strong and our room was big enough to have a comfy chair included in

the wifi was extremely slow, sometimes not even working.

they even offer laundry services, which we needed

wifi is good

wifi was faster than other european hotels that i have been at

gorgeous room with a balcony, strong wifi and good shower facilities

place has good wifi connection, lovely terrace on the rooftop and possibility to get a breakfast was very