had a pool but it was closed as autumn time

rooms are very spacious, great sitting room located overlooking pool and mesmerising views of the mountains

is a super nice hotel with a great pool

there is a small swimming pool (was not in use yet, as it was the beginning of april) and it has a terrace with with resting

pool was a real bonus

was exceptional and we stayed 2 days with 4 years old kids ,they love it

the alhambra stunning - only a 5 minute walk to the ticket office- great breakfast excellent bar easy parking

wifi in room 219 did not work air condition did not work properly

breakfast was good, sufficient for us

no room service for food or drink and no bar or restaurant

pool, free wifi, hotel was pretty much empty when we went so felt v

spacious room quiet environment nice breakfast nice wifi

i love the facilities very quiet, the assitants, the cafeteria and the wine bar at the corner

room service giving by the nearby restaurant, part of the property the hotel's garden and outdoor pool the secured parking

i assume this was because it is out of season

the wifi was week in the room

we arrived early and they were kind enough to let us do an early check in

of wifi connection, reception staff just said it was the router, sorry nothing they could do

bad wifi noise from other guests locations could be better

wifi: free and worked well from our room

but meals served in the bar and lounge area were good

we had a bedroom suite which was perfect for a family of two kids, and was spotlessly clean

bar and snack prices

location for our visit to the alhambra, bonus of a staffed bar throughout the day, with drinks and snacks, and good seating area at front of

very nice stuff, very helpful and sweet with the kids. right next to the alhambra entrance.

to the ciity , and 15 mins walk to the alhambra , friendly and helpful team , super small bar with views over the city , we particularly loved our juliet balcony views over the city at

clean rooms with all the accommodations, bar with stunning view, definitely will comeback when in spain

we didn’t pay for a view… the breakfast room / bar certainly had one

staff were all lovely, bar area has great views as well

the view from the terrace bar over the city is exceptional and this is where you eat and drink

excellent staff fromhousekeeping to breakfast staff to room service to front desk

i loved the parking service, kids loved the roof top pool

clean, room service, location

wifi fluctuation during night

the room service bookings go through to the waiters mobile phones and it was annoying to hear these

the property was also close to a laundry shop, a few grocery stores and restaurants

osed - dirty and not maintained)

wifi didn't work in our room

breakfast was very minimal, wifi was not working and didn't get fixed.

evening room service available for bar type meals at good rates and again accessed by whatsapp

the spa was very nice, we enjoyed massages as well

nice swimming pool

reception staff was helpful but dry, had to ask to open the gym and seemed our request was an annoyance (why not open in the first place - old fashion key does

the bar and pool area were a nice place to chill out

pleasant bar area with access to outdoor pool and very friendly staff

internet/wifi is not up to par and needs serious improvement to fit today s traveller.

room service meals where poor quality for money. breakfast was disappointing for a 5* hotel

very comfortable and the room service

staff at this hotel helped me a lot whenever i need any help (tour, parking, laundry service, transportation, sightseeing etc (-) the laundry also collected from this point very early in the morning and very noisily (+) a problem like giving a laundry bag late and asking them to deliver it back for the following morning has been solved (-) we had some laundry done and that was the most expensive one (-) laundry one small load 140

perfect location. walking distance to everything. great view. friendly staff. great with kids.

wifi was super fast

sure if there was a bar in the hotel but we didn't need it anyway as went out for drinks and meals

did not have wifi - only dislike

did not tell us about hotel patio, didn t tell us wifi info, didn t bother to return our passports right away

beds very comfortable and mini bar fridge so we could have fresh milk in our tea and coffee

large room with shared kitchen and lounge shared with 2 other rooms

for ramadan, i needed a warm, quiet, comfortable place with an in-room fridge and a kitchen, and this stay filled the bill

it was 2 bedroom apartment with kitchen and living room that was perfect for our family of 4

looking at a cozy street,comfortable bad and common areas with kitchen

shared kitchen, lounge and small balcony to enjoy the street view

a coffee bar within the hotel

no restaurant or bar apart from breakfast.

the hotel was only a 5 min walk into the city centre and there was a lovely bar right next to the hotel

no kettle in the room, also there is not a lobby bar to have a drink of coffee.

the included breakfast was very good

spa bath and balcony were a wow as expected

great breakfast bar and coffee choices

the bathroom has spa shower which was great after a long walk

non the less, & the towels were well worn, but plentiful & were needed as the shower was over the spa bath and tended to get to the floor

- balcony was huge with a great view - large bathroom with spa bath - friendly staff

free wifi

the wifi kept cutting off.

wifi in room not good, used data instead, if this could be beefed up it would be much better

limited 5g reception in the room, but free wifi.

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be done

pending on fitness

fitness room could be a little better, it is just a small room with a couple of treadmills and

we ordered a room service and the food was not so good for the price.

location, proximity to all the main sites in granada bar service - with complimentary tapa's was really excellent quality breakfast was very good value

loved the bar at the hotel

2) due to severe stomach illness i asked for extra laundry soap to wash

around 30 people hang out in the pool in the evening while their kids jump and scream

it has a pool and a pool bar to relax after a hard day sightseeing

breakfast buffet was great and good variation of food offered

swimingpool inside should do or play area for kids.. outside pool was closed

there was a very good laundry service at a reasonable price

spiral staircase upstairs room for kids

is a bit older, so creaking stairs inside the room made it hard to move around silently when kids were

a wall with our bedroom so we could hear everything in that bathroom, from toilet flushes to kids wailing

i've got a room adapted for people with disabilities, therefore it was spacious with a big bathroom and a big shower

doing laundry there was relatively

i also loved the roof bar on the

location great. wifi worked well.

really bad wifi. no hot water in the shower. tiny tiny room with small window. not clean enough.

there is even a gym if you want to work out during your holiday

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

near tapas bar and in heart of el centro.

rust in the bathtub, damaged ceiling) wifi was very weak the room was hot, and didn t have air conditioning as not available in

there was no closet with doors in my room, just a bar with hangers.

bar in the hotel was not really open and it didn't have a full selection of drinks available

wifi wasn't very good as it only worked if you were in the bathroom

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant, it was quite noisy for a few hours in the night, however eventually quietened

the jacuzzi/spa bath was amazing

loved the large bathroom with spa bath.

hotel well located and had all the facilities: bar and restaurant.

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge also of the hotel reception

the room was very clean, smelled good, and the room service was adequate

the wifi is poor

location, staff and wifi

the room was spacious and clean with good wifi

the room was very comfortable, and the wifi was solid

wifi was basically nonexistent in the room

internet wifi was not great

nice shower that worked well with plenty of hot water. the wifi was strong.

hotel was super clean and tidy comfortable with excellent hot water and wifi, it s the staff that made the difference though

wifi didn t work for us on any devices we tried sadly.

wifi signal wasn't great in my room, the signal would drop

no where because they thought my room was flooding based on white noise audio i had to sleep the kids

location is excellent, a lot options for tavernas tapas bar and night life

the wifi was weak

we had a room with the balcony and the wifi was terrible.

the wifi connection was always good

wifi didn t work at all

the breakfast buffet had a great assortment of foods

wonderful room and a lovely breakfast, again where nothing was too much trouble

wifi hardly worked at all in our room.

room with everything needed, including water and tea for free, and adequate priced mini bar 3

the bar and restaurant were excellent

little bit noisy from the street as the bar downstairs works until late, but i am night owl so was absolutely

they provided a tea kettle and mini bar fridge that were very useful

the location is perfect, the whole hotel was spotlessly clean and very comfortable and the bar and restaurant are lovely

didn't end up using the gym or rooftop po but saw them both

gym got all the equipment for a basic but full work out

varieties of everything (eggs, meats, breads, fruit, drinks) it has gym and pool on the roof with bar and dining

breakfast, great varieties of everything (eggs, meats, breads, fruit, drinks) it has gym and pool on the roof with bar and dining

we then went to room and the keys didn’t work, it was a bit exhausting with two kids and a long journey

excellent location. comfortable beds. free efficient wifi

wifi wasn't great, if you need wifi for business then have another option with you

were there for business and we really needed the wifi working

wifi and breakfast was also okay

everything was great! wifi not super fast, but fast enough.

super friendly staff, jose in the roof terrace bar was a superb host

the bar on top floor is cool and the staff there excellent

i would love them also to have couple of more equipment in the gym such as elastic bands maybe but overall happy that there was a small facility to use as a

we couldn't have 2 rooms next to each other wirh kids

everything was great - the staff, food, the room. i loved the bar on the roof too!

the breakfast was lovely with plenty of choice

the breakfast wasn’t great, but a reasonable price for what you get.

is outstanding, staff is outstanding, comfort is outstanding, location outstanding and breakfast is outstanding

the street it’s livated on has many good tapas restaurants and places for breakfast

perfect location with very attentive staff. excellent breakfast.

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

no brainer choice if you have kids

warmly after a long challenging journey and arranged for us to get a couple of beers just as the bar was closing while he did our check in

the swimming pool area was a great retreat from the granada heat

of toilette brushes in the rooms wine list too limited in the bar (and either too warm or too

great location, lovely room and nice with a small rooftop pool!

staff was very nice, they give us bigger room since we had kids with us

kathy was helpful in many ways: she gave us directions, tips about the alhambra, sent out our laundry and had it back a few hours later, and upgraded our room for us

helpful in tending our needs especially for an early check in and advising us where to do our laundry nearby

the hotel is comfortable, staff helpful and the breakfast fresh and varied

wifi coverage in rooms was very poor and kept posing the connection but worked fine if you sat in

the beds weed a bit uncomfortable, fine for the kids.

the spa and gym were also closed due to covid which i can understand

gym didn’t have anything else than a treadmill, a bike, a cross trainer and one more training

room was a decent size, staff were friendly. room service was also good

cluding champagne) rooms are pretty and big

liked the kit for the kids

the location except for the fact that getting anywhere close to it with the car - to drop off the kids with the suitcase - was a disaster

there was a common area on the top floor with a kitchen

the public kitchen is very nice and you can see the beautiful scenery outside through the large windows

nice room with equipped kitchen, very friendly reception, it's a warm and good place to stay, good location, really

really like this place, i was traveling with two kids, so the apartment was just for us, huge and comfortable

gym needs updating, avoid the mini bar (expensive), and the pool is rather small, usually busy

lovely bar area and fabulous small pool plus jacuzzi on rooftop

great rooftop pool area

the gym is very small and not very equipped

there is a pool on the roof

have been good if they kept some coffee and tea in the room rather than us having to call room service for it every morning

wifi needs boosting

wifi was weak in the evenings. no foreign language channels on the tv.

wifi reception very poor.

casionally dropped but still good)

small kids under 5 need to pay for breakfast even though they barley eat anything

bar food very good and pleasant staff

room service was good

special mention to juan whose service in the coffee bar was so friendly

height of the mini bar fridge and the glass top

good to chill out after a long day but would not be good if busy, plus a sauna and small gym

decent gym and nice to have the hammam (warm pool and small steam room)

spa has steam room, bath and massages available

roof top bar earned its reputation as the best in the city…and the view

their spa jet was possibly in fault? but they reassured they’ll fix it.

i have not manage to use coffee maker but the coffee in bar was likely much much better.

has in the room nespresso, and a mini bar (so you have a little fridge)

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were very good

the bar closed early so we used local bars

super clean and beautiful rooms, lobby, and bar area

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

breakfast, location, value fir money, screaming school kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

we booked a room with a pull-out sofa, which worked well for kids staying with parents

spa and facilities

the spa facilities could be better but the staff were great and the breakfast was excellent too

the staff, the rooms, the location, the gym and sauna area

the treadmill in the gym was not plugged in (power cord missing) and the tv was also not setup with no remote control to

we had 3 rooms: a ‘triple’ room, has a sofa bed perfect for 2 kids and separate large double bedroom, and large bathroom a twin room,

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and large bathroom a twin room,

wifi was slow and didn t work very well in our corner room

the wine bar adjacent reception is a great place to stop before dinner for a glass of wine and tapa

wonderful staff, great bar downstairs and excellent location

the breakfast included

perhaps more selection at breakfast. our room was a bit small, no temp control.

limited seating for breakfast which if busy would be a problem

had a small continental breakfast, but it was adequate for starting the day

breakfast buffet was reasonable

it had a tv and wifi

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

wish that i had found the hotel bar earlier than i did

wifi was spotty.

wifi was working well

friendly service & early check in

you should also try the spa , which is a gem

victoria was delightful managing the banos area and all the staff in the spa were great

are backpacking and we got a great price that we treated ourselves to the spa on the basement and it was the most beautiful spa i’ve ever been to

also the spa was nice after walking all day and the massages we got were really nice

i very much enjoyed the spa (i paid €40 extra for use of the steam room, hot & cold pools & the half-hour massage (which

great service in the bar and restaurant particular y monica

wifi not good

the reception, excellent food at the restaurant and great wine selection, very nice staff at the bar along the historical inner

wifi was great

couldn't get room service at 21:30 although we were told it was open until 22:00

room perfect,very clean and tidy breakfast good ,

cleanliness, location , price , style , prices of mini bar are very reasonable

delicious breakfast, clean roomy rooms on a quiet street, just a few steps out the door is an array of

rooms medium size with small balconies overlooking at a square with cafes& bars

breakfast very tasty and varied

next, the wifi is useless in the rooms

price and location are great. clean comfy and the wifi worked well.

wifi worked fine

no wifi in the rooms, although is advertised everywhere.

no soap for sink, choppy wifi

spa is a bit ran down - the foul smell and water in the pool that is a touch too hot

the bar and restaurant area lacked space and character compared to the rest of the hotel.

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast was top notch

for sightseeing and walking around the city, food in the restaurant

was flawless throughout, room was spacious, great location for sightseeing and walking around the city, food in the restaurant

wifi was faster than other european hotels that i have been at

for their customers needs with things like comfortable beds, plush towels, soap in the bathroom, wifi included

place has good wifi connection, lovely terrace on the rooftop and possibility to get a breakfast was very

wifi was not working. the breakfast was very simple. i missed vegetables.

having laundry service in the hotel was a welcome, and much needed, surprise

location and big, well stocked room with a full kitchen if you wanted to cook in the apartment

kitchen was set up with microwave, refrigerator, plates, etc

free wifi

wifi in my room didn't work, however i did get to change rooms the next day and all was fine from

the kitchen was really high quality and there was a small balcony, standing room only really, but you

was lots of different things to choose from for your breakfast with each dish replenished when needed

realy good location, rooms were clean. great breakfast offer

- more parasols for shade would be nice at the swimming pool area.

rooms , helpful staff and roof terrace with sitting area and pool

room, great breakfast (cold and warm) and car parking nearby city center for very good price

no coffee or tea served as room service 2

the beds were very comfy and it was luxury for the kids to have single beds to sleep on rather than a sofa bed in a family room

always happier if there is a gym!

very nice hotel - modern, renovated, clean, with very comfortable bed, selection of pillows, good wifi, spaciousbathroom, good ac

excellent room service & hotel staff

are completely no wifi signals in my room at all which is very disappointed

clean and well maintained in a great location in the centre of granada, nice reaturant and bar attached to the hotel with pleasant helpful staff

no restaurants close by. only a snack bar available

wifi.

the bar staff are very friendly and so are the reception staff who do everything they can to help us

they give us early check in