downstairs is the bar which is very convenient to bring food

the pool was a bit smaller than i thought it would be. had to wait to 2pm to check in

bar staff great reception staff great

there is a bar and a comfortable lounge area

first night we were unable to sleep at all because there was a huge group of kids(30/40 kids or so) , from a football team i presume, that they were running, shouting and

shower (also without division from the bed room is not really practice especially traveling with kids

best price-quality ratio breakfast

my husband availed himself of the pool in the hot afternoons

delicious breakfast

great hotel great staff nice pool

it has an open reception 24h, offers breakfast and has a restaurant for dinner, rooms have some amenities, has underground parking,

the gym is very small and not very equipped

the staff were very helpful and the waiter from the bar was excellent.

friendly front office staff. accepted early check in.

swimming pool too small but okay

gym needs updating, avoid the mini bar (expensive), and the pool is rather small, usually busy

i wish that there had been a better selection of dumb bells in the gym

location and pool

bed was amazing and we had a room with the view of the canal, had an amazing spa and was private away from the hustle bustle

the room was very spacious with a beautiful large bed and it's a real bonus to have a gym and pool (the gym is small but better than nothing

spa was out of action which was a shame we couldn’t relax after a long day of walking

is my first hotel that the hotel swimming pool is paid by everyone, guests or no guests- i understand that they could have a great spa

spacious rooms with good wifi connectivity

in front of the hotel there a very nice kids park

great hotel! the spa is amazing! must book in advance but so worth it

hidden expense of pool

the bed was very comfortable the bar staff were excellent the cossiants were good

the beds were very comfy and it was luxury for the kids to have single beds to sleep on rather than a sofa bed in a family room

the breakfast was awesome and so was the mini bar by the reception with a selection of snacks

to order room service two nights in row and no answer

always happier if there is a gym!

breakfast , swiming pool , and the interior design of the hotel, near to the city centre.

the pool was very cold, and the pool bar was closed.

the kids were too cold to swim

the water in the pool was too cold, especially for kids.

i love the pool and the gym for the guests also a stunning view from the outside elevators

the rooftop pool is wonderful for a dip in the afternoon when the heat gets a bit much

breakfast + clean rooms + comfort + spacious room + location + quiet room we had a pleasant stay at

room, great breakfast (cold and warm) and car parking nearby city center for very good price

hotel and great breakfast

perfect hotel, super comfy bed and the pool area was great after hot day exploring

we booked and early check in and our room was ready upon arrival

the wifi did work at the gym on the top floor

was possible to hear the neighbours with kids talking and shouting in our first night

bar and pool (pool is only 90cm deep) perfect for relaxing in the sun

everything but especially the terrace bar and the breakfast

the spa was amazing

water at the bar was 4!!!!

in the presidential suite and it had great facility and space for my family members 4) fast room

s i produce hand made rugs and it was not one of mine :) the mini bar was not quite cold enough for the

wifi in our room,idid mention this on the first night the second morning / evening and night, had

rooms are very comfortable, good bed, tea/coffee making facilities ( no fridge), and ensuite with spa bath and a shower (-)bathroom was nice - but i couldn't work out how to use the spa bath (-)noisy aircon and spa bath didn't really work (+)00) room was good , disspointed the spa bath didnt work after a long days walking it was needed (-)no spa bath breakfast was average

can hear everything what is going on in the room next to mine), no room service, no fridge in the room

good location, very clean and quiet room with nice street view. good wifi

internet wifi was not great

wifi was basically nonexistent in the room

no bar but not a big issue.

near tapas bar and in heart of el centro.

there was no closet with doors in my room, just a bar with hangers.

bar in the hotel was not really open and it didn't have a full selection of drinks available

bar should stay open later than 10 pm, i was shocked to find closed at 10

we didn't mind the kids playing basketball behind the hotel but the housekeepers started to clean rooms at about 9

kids playing basketball or soccer until very late midnight or later

breakfast was delicious

very nice hotel, good location, good staff, clean, good wifi, great breakfast

small bar just outside so it made up for not having a hotel bar

breakfast, great varieties of everything (eggs, meats, breads, fruit, drinks) it has gym and pool on the roof with bar and dining

rooftop bar with the pool

nice clean room, excellent breakfast, adequate gym.

the pool is perfect for relaxing after a day of walking

the bar off the lobby was never open

hotel is in a really exceptional location, the room is small but nice, wifi works well

with parking nice breakfast on the roof of the universal following morning

central in the city centre and close to some attractions and the breakfast

breakfast was nice and included in our stay

wifi is a lie, fail to connect on both devices

the roof terrace bar is a must to visit

wifi goes on and off a lot!

excellent wifi

wifi was spotty.

staff very friendly & obliging. roof top terrace bar very good

breakfast and hotel facilities in general were great. room service was excellent.

hotel offers a gym, pool, and spa

tra paid) and gym included

spa and swimming pool were nice

wifi was a bit slow but still usable, definitely not worth complaining about but i think it would

i would prefer a bar to personal ordering as i like meeting people

the coffee / bar patio was very welcoming

the swimming pool area was a great retreat from the granada heat

a good location and they also have small rooftop pool

staff were very friendly and the roof top pool was clean and refreshing

on a lovely alameda for strolling next to the historic granados bar

wifi also ok

the next room people talking and the old man was snoring loud whole night, also i guess the hotel laundry room was near by as it was a loud centrifuge noise from time to time

have liked tea and coffee making facility in our room and for the bar or room service to be open for a last drink when we returned from night out

everything! room, staff, location, breakfast, style, cleanliness etc... etc...

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

breakfast, location, value fir money, screaming school kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

friendly, professional bar and restaurant staff and good food,well presented and prepared and excellent wines

perfect location.lovely bar which serves good tapas.would definitely stay again.

good hotel in prime location with a nice bar and terrace.

nice bar downstairs

lots of bars/cafés close by

we have problems with wifi connection

good wifi in room and restaurant/bar

we arrived early and they were kind enough to let us do an early check in

the wifi was not great

bad wifi noise from other guests locations could be better

spa room is super nice, staff is top notch and very helpful

this is my only down point as i was travelling with kids

we didn't use the sauna or the gym

not open and room service not allowed drink on terrace delay to collect key after early check in and bag

the spa and gym were also closed due to covid which i can understand

didn t have wifi in my room for the first day and it didn t get fixed till second day so a little annoying

wonderful staff, great bar downstairs and excellent location

small hotel with friendly staff & a nice bar area to have a coffee or a glass of wine

the wifi seemed slow but only a minor issue.

very convenient location to both downtown and nearby train station, cute rooftop bar and best breakfast in spain

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were very good

the bar in the hotel isn't the coziest, but there must be literally 350

the bar closed early so we used local bars

i have not manage to use coffee maker but the coffee in bar was likely much much better.

the room services have taken these dirty wet towels, rolled them up and put back to the sink as they

we missed the hot water kettle and unfortunately, the breakfast was lacking nutritional values.

swimming pool should be renamed to

get the bad reviews location excellent staff lovely and very helpful breakfast coffee tea cereal toast big

the bed were confortable, wifi good.

friendly service & early check in

was coach loads of school kids on skiing trips when we were there , so meal times were a bit chaotic

single beds were forced in one room, no room to walk for 2 adults and 2 kids

poor bar staff never about

for the heavy work they had to perform cleaning the tables and taking away the whole garbage the kids left after them

noisy every night with people standing outside the bar yelling and talking from midnight until 3-5am

kitchen lacked proper dishes for eating and utensils for

the public kitchen is very nice and you can see the beautiful scenery outside through the large windows

nice room with equipped kitchen, very friendly reception, it's a warm and good place to stay, good location, really

really like this place, i was traveling with two kids, so the apartment was just for us, huge and comfortable

equipped kitchen, great view from the kitchen, nice atmospfere

the breakfast

the breakfast wasn’t great, but a reasonable price for what you get.

breakfast was delicious with plenty to select from

the street it’s livated on has many good tapas restaurants and places for breakfast

brilliant location, great breakfast, large bedrooms, very clean. helpful staff.

the reception the signal was ok, maybe it was only my room)

location close to loads bars and restaurant, great bar staff in hotel bar and hotel staff very

we had a room with the balcony and the wifi was terrible.

was really bad - kids complaintes a lot

location is excellent, a lot options for tavernas tapas bar and night life

also, the hotel is very well situated, close to the main atractions, bar and restaurants

location very close to attractions: historical places and night scene with tapas bar live music, etc

the bathroom has spa shower which was great after a long walk

non the less, & the towels were well worn, but plentiful & were needed as the shower was over the spa bath and tended to get to the floor

great breakfast bar and coffee choices

safety bar needs to be fitted in the bathroom above the bath as a safety measure when using the shower,

wifi never worked so it was hard for us to book things for our future plans

are completely no wifi signals in my room at all which is very disappointed

the rooms are very dated and could do with being redecorated and the wifi is very slow.

room service

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

great location and free communal mini bar with pastries and fruit

perfect location to explore granada. great breakfast and very nice clean boutique hotel

location , room, laundry service . staff

a fair few sun lounges and the little bar / snack area near the pool was also great

breakfast was reasonable and worth the value

liked the kit for the kids

ni bar, room service etc)

i wish they have had a pool and a sauna like the one in seville

wifi on the top floor wasnt very strong.

early check in was a very nice treat

sustainability, with comfortable rooms, a wide range of breakfast options, and a well-equiped gym

the wifi connection was always good

the breakfast buffet had a great assortment of foods

the tv did not have international news in english but as the wifi was good i used my laptop instead

a booklet in the room indicated laundry service was available, but it wasn't.

the excellent breakfast is served in a medieval basement crypt

gorgeous room with a balcony, strong wifi and good shower facilities

they even offer laundry services, which we needed

wifi was not working. the breakfast was very simple. i missed vegetables.

good size room, wifi and ac

wifi bit slow

my room overlooked the outdoor pool, which i would have been happy to use (even if there were a few leaves)

pleasant bar area with access to outdoor pool and very friendly staff

the bar and swimming pool

especially if one wants to do some spa service activities, or likes the value of having both a gym facility and an excellent buffet breakfast

reception staff was helpful but dry, had to ask to open the gym and seemed our request was an annoyance (why not open in the first place - old fashion key does

junior suite was excellent for kids. lovely staff. beautiful buildings.

the staff, the rooms, the location, the gym and sauna area

it's a full service hotel, including a restaurant (didn't try it), a spa and an underground parking, which is expensive but precious if you arrive by car

we liked that there was a gym, sauna and steam room

nice spa service

no mini bar in the room

it also had dish racks in the kitchen that were open to the sink, so you could put your (clean) wet dishes in and they would drip

for ramadan, i needed a warm, quiet, comfortable place with an in-room fridge and a kitchen, and this stay filled the bill

noisy at night with bar located below very poor wifi signal

looking at a cozy street,comfortable bad and common areas with kitchen

r small fee)

we had a family room for 4 people and kids got their own

everything really was great maybe more selection at breakfast

great location , the duplex room is enjoyable, kids love it , the room is clean too

could hear everything, cleaners in the morning, nextdoors shower, to laundry guy at night

they provided a tea kettle and mini bar fridge that were very useful

a recommended tapas bar los manueles and restaurant is downstairs

little bit noisy from the street as the bar downstairs works until late, but i am night owl so was absolutely

many restaurants nearby and a good tapas bar behind

hotel with great restaurant and bar used by locals and tourists

we took advantage of the hammam (baths) multiple times and would have liked to use the gym if we had enough time

their spa jet was possibly in fault? but they reassured they’ll fix it.

good to chill out after a long day but would not be good if busy, plus a sauna and small gym

roof top bar earned its reputation as the best in the city…and the view

hammam and roof bar excellent

hotel has a roof top bar and restaurant which is pleasant in the evening for a cold drink and to look at the view

i also loved the roof bar on the

laundry service was fast and affordable

the rooftop bar is small and the food is somewhat mediocre, but it had a view of the cathedral and was nice in

we loved the terrace bar overlooking the alhambra

have been good if they kept some coffee and tea in the room rather than us having to call room service for it every morning

wifi reception very poor.

the wifi was superslow. impossible to use.

room has two balconies, one with alhambra view, fridge, tv, strong wifi

wifi reception in the room was almost non-existent

wifi wasn't great, if you need wifi for business then have another option with you

were there for business and we really needed the wifi working

wifi didn t work. the staff tried their best to fix but failed.

wifi and breakfast was also okay

shower was good with plenty of hot water and the wifi worked well

laundry services was prompt and reasonably priced

staff were all lovely, bar area has great views as well

the view from the terrace bar over the city is exceptional and this is where you eat and drink

clean rooms with all the accommodations, bar with stunning view, definitely will comeback when in spain

fantastic views, fantastic bar (open all day), superb staff and a great location

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant, it was quite noisy for a few hours in the night, however eventually quietened

the jacuzzi/spa bath was amazing

loved the large bathroom with spa bath.

hotel well located and had all the facilities: bar and restaurant.

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge also of the hotel reception

couldn't get room service at 21:30 although we were told it was open until 22:00

great restaurant and bar area

good restaurant, very nice bar and excellent breakfast

wifi not good

the reception, excellent food at the restaurant and great wine selection, very nice staff at the bar along the historical inner

gorgeous hotel, professional staff, excellent breakfast. city view from the room.

better bread in the bar for the sandwiches. otherwise all great

no conditioner provided, hair dryer coming apart, living room where kids were sleeping got very cold)

in spain, it would be nice to have the option of a light continental breakfast offered through room service

no spa, no room service after 12:00pm

are backpacking and we got a great price that we treated ourselves to the spa on the basement and it was the most beautiful spa i’ve ever been to

you should also try the spa , which is a gem

staff are exceptionally helpful and organized and the opportunity to experience their spa a delightful option to include in your stay

also the spa was nice after walking all day and the massages we got were really nice

victoria was delightful managing the banos area and all the staff in the spa were great

wifi is

loved the location, spacious one bedroom apqrtment with a kitchen, on the main street but quiet

the kitchen was really high quality and there was a small balcony, standing room only really, but you

wifi in my room didn't work, however i did get to change rooms the next day and all was fine from

free wifi

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

easy check in and late check out