had a pool but it was closed as autumn time

rooms are very spacious, great sitting room located overlooking pool and mesmerising views of the mountains

is a super nice hotel with a great pool

there is a small swimming pool (was not in use yet, as it was the beginning of april) and it has a terrace with with resting

pool was a real bonus

the aircon wasn't too affective apart from that great value hotel would 100%

bad wifi noise from other guests locations could be better

the wifi was not great

great comfy beds, quiet location, free wifi, free parking right outside the door, very easy to walk back to after an evening out

the alhambra stunning - only a 5 minute walk to the ticket office- great breakfast excellent bar easy parking

we could hear kids shouting, women shouting, men talking very loudly

can't think of anything. plenty of families with kids but for us it was not an issue.

my kids got a kick out of watching the ants scout the room

strong wifi throughout

staff in restaurant and bar were very attentive without being intrusive

the swimming pool was very cold in oktober ;)

large, new and smart appearance and bar overlooking the swimming pool

room service giving by the nearby restaurant, part of the property the hotel's garden and outdoor pool the secured parking

there weren't enough staff at the bar - one barman covered two bars and the terrace

but meals served in the bar and lounge area were good

we had a bedroom suite which was perfect for a family of two kids, and was spotlessly clean

bar and snack prices

location for our visit to the alhambra, bonus of a staffed bar throughout the day, with drinks and snacks, and good seating area at front of

very nice stuff, very helpful and sweet with the kids. right next to the alhambra entrance.

to the ciity , and 15 mins walk to the alhambra , friendly and helpful team , super small bar with views over the city , we particularly loved our juliet balcony views over the city at

clean rooms with all the accommodations, bar with stunning view, definitely will comeback when in spain

we didn’t pay for a view… the breakfast room / bar certainly had one

staff were all lovely, bar area has great views as well

the view from the terrace bar over the city is exceptional and this is where you eat and drink

wifi didn't work in our room

unhealthy breakfast, only sweet pastries and bread.

swimming pool is overated, i will say it's a paddling tub

the wifi network speed should be upgraded.

wifi is not very good

great breakfast buffet, nice intimate gym.

hotel design- kindness of the staff - the spa the room and some facilities need some touch up here and there but so value for money is so

the bar and swimming pool

reception staff was helpful but dry, had to ask to open the gym and seemed our request was an annoyance (why not open in the first place - old fashion key does

my room overlooked the outdoor pool, which i would have been happy to use (even if there were a few leaves)

great if travelling with kids

wifi was patchy and bed was very firm

great if travelling with kids

the room service standard

excellent location; good breakfast and room service

internet/wifi is not up to par and needs serious improvement to fit today s traveller.

room service meals where poor quality for money. breakfast was disappointing for a 5* hotel

very comfortable and the room service

staff at this hotel helped me a lot whenever i need any help (tour, parking, laundry service, transportation, sightseeing etc (-) the laundry also collected from this point very early in the morning and very noisily (+) a problem like giving a laundry bag late and asking them to deliver it back for the following morning has been solved (-) we had some laundry done and that was the most expensive one (-) laundry one small load 140

perfect location. walking distance to everything. great view. friendly staff. great with kids.

wifi was super fast

sure if there was a bar in the hotel but we didn't need it anyway as went out for drinks and meals

did not have wifi - only dislike

did not tell us about hotel patio, didn t tell us wifi info, didn t bother to return our passports right away

beds very comfortable and mini bar fridge so we could have fresh milk in our tea and coffee

large room with shared kitchen and lounge shared with 2 other rooms

for ramadan, i needed a warm, quiet, comfortable place with an in-room fridge and a kitchen, and this stay filled the bill

it was 2 bedroom apartment with kitchen and living room that was perfect for our family of 4

looking at a cozy street,comfortable bad and common areas with kitchen

shared kitchen, lounge and small balcony to enjoy the street view

a coffee bar within the hotel

no restaurant or bar apart from breakfast.

the hotel was only a 5 min walk into the city centre and there was a lovely bar right next to the hotel

no kettle in the room, also there is not a lobby bar to have a drink of coffee.

the included breakfast was very good

2) due to severe stomach illness i asked for extra laundry soap to wash

the pool was very cold, and the pool bar was closed.

hotel was nice close to center had pool gym breakfast was good only thing there was no kettle tea coffee in the

couch bed was great for our small kids, but i don’t know how comfortable it would be for two adults

a gym in the hotel would be a nice addition

+ welcoming and helpful personal + amazing breakfast with everting you can imagine + equipped fitness area, sauna, good zone to work or to make business meeting + nice design + nice car parking

fitness room could be a little better, it is just a small room with a couple of treadmills and

we enjoyed the breakfast, good variety of quality food available.

nothing to complain. a bit renew of equipment in fitness room will be nice.

they stored our bags and allowed us a late check out

location very close to attractions: historical places and night scene with tapas bar live music, etc

great breakfast bar and coffee choices

no pool for summer but ideal on winter

the bathroom has spa shower which was great after a long walk

spa bath and balcony were a wow as expected

the wifi basically didn t work in the room

wifi spotty

bar in the hotel was not really open and it didn't have a full selection of drinks available

wifi in the room kept dropping out

there was no closet with doors in my room, just a bar with hangers.

e a person there to greet you), room service and breakfast

wifi is so bad and the room is quite old which does not look like photo and no place to put stuff

wifi didn t work for us on any devices we tried sadly.

surroundings with nice restaurants, room service was a plus

can hear everything what is going on in the room next to mine), no room service, no fridge in the room

everything in the room worked very well: wifi, air conditioner, shower, etc

great location, charming rooms, great wifi, helpful staff

great wifi also

poor wifi

the wifi kept cutting off.

clean and there were some nice locations like a seated area outside the room to read and also a gym

i did not detect anything negative. gym could be a bit better - needs upgrading.

there was free coffee availabe and good wifi

hotel has a roof top bar and restaurant which is pleasant in the evening for a cold drink and to look at the view

good to have a safe and also had some laundry done

spiral staircase upstairs room for kids

it was nice to have a laundry service -very reasonable price

our kids enjoyed a lot for staying in an old style palace and having a doublex room

when rowdy kids camped under our window the cigarette smoke permeated the room.

water from the toilet, doors closing, doors opening, somebody sneezing, kids talking, playing etc

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge also of the hotel reception

the jacuzzi/spa bath was amazing

loved the large bathroom with spa bath.

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant, it was quite noisy for a few hours in the night, however eventually quietened

hotel well located and had all the facilities: bar and restaurant.

good breakfast and serviceable gym

everything was great - the staff, food, the room. i loved the bar on the roof too!

we booked and early check in and our room was ready upon arrival

the bar on top floor is cool and the staff there excellent

place was very kids friendly, helpful stuff offered us a baby cot and there was special baby chair in the

they were able to accommodate a late check out

the bar offer a free tapas which was delicious with every drink

beautiful rooftop bar that had amazing views of the city

amused and clearly couldn't have swum anyway in such a small pool (but it would be ok for small kids) when some eventually got out, we could have squeezed in but were wondering about hygiene with

the roof top bar was gorgeous

great especially th e nespresso coffee machine, fresh orange juice location was great facilities, bar and pool was great free parking was a

the kids loved the breakfast (a bargain

the hot water, water pressure and wifi are more than adequate

wifi signal wasn't great in my room, the signal would drop

comfortable bed and good wifi

the room was very comfortable, and the wifi was solid

biggest problem - wifi was very spotty throughout the hotel

4) the wifi is free with great speed and connectivity

location, near the major bar & dining area as well as the alhambra

room service every day

the wifi connection was always good

breakfast could have a bigger selection.

wonderful room and a lovely breakfast, again where nothing was too much trouble

the tv did not have international news in english but as the wifi was good i used my laptop instead

wifi hardly worked at all in our room.

a recommended tapas bar los manueles and restaurant is downstairs

room with everything needed, including water and tea for free, and adequate priced mini bar 3

little bit noisy from the street as the bar downstairs works until late, but i am night owl so was absolutely

the location is perfect, the whole hotel was spotlessly clean and very comfortable and the bar and restaurant are lovely

many restaurants nearby and a good tapas bar behind which unfortunately didn't open until 8

the gym could be bigger and better.

the staff were very helpful and the waiter from the bar was excellent.

there is a pool on the roof

friendly front office staff. accepted early check in.

the only negative was that the bar closed quite early.

location in the very center of the city. fast wifi. very good price on booking.

wifi and breakfast was also okay

everything was great! wifi not super fast, but fast enough.

wifi wasn't great, if you need wifi for business then have another option with you

wifi didn t work. the staff tried their best to fix but failed.

the coffee / bar patio was very welcoming

pool, bar etc and nice

the next day was raining the whole day and even we did the check out we could stay into the bar area and enjoy for free coffee, tea and sweets

staff were very friendly and the roof top pool was clean and refreshing

great location, lovely room and nice with a small rooftop pool!

is outstanding, staff is outstanding, comfort is outstanding, location outstanding and breakfast is outstanding

perfect location with very attentive staff. excellent breakfast.

the breakfast wasn’t great, but a reasonable price for what you get.

breakfast buffet

breakfast was well cooked with a wide range

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

wifi didn't work in the rooms unless you paid for an upgrade in service

we walked into the centre and also to the parque de ciencias good facilites, my wife and kids enjoyed relaxing in the spa

bed too hard wifi so slow i didn't bother using it

had no wifi connection in our room

aware that the spa, pool area is not open on a monday

no air conditioning in the room, had to sleep with the window open to the noisy streets below, no wifi, phone didn't work, is that enough

not open and room service not allowed drink on terrace delay to collect key after early check in and bag

this is my only down point as i was travelling with kids

ngsize bed) toilet cleans automatically the spa was

u get a reduced price from the hotel), only 2 mins away

great location , the duplex room is enjoyable, kids love it , the room is clean too

we had a family room for 4 people and kids got their own

only thing that didn't work at this hotel was the wifi

could hear everything, cleaners in the morning, nextdoors shower, to laundry guy at night

r small fee)

equipped kitchen, great view from the kitchen, nice atmospfere

really like this place, i was traveling with two kids, so the apartment was just for us, huge and comfortable

kitchen lacked proper dishes for eating and utensils for

the location except for the fact that getting anywhere close to it with the car - to drop off the kids with the suitcase - was a disaster

doors weren’t the thickest ones so in the morning there we some people coming to the kitchen and talking so loud that we could hear everything very

liked the kit for the kids

person, and they do not come with water heater/water/coffee/tea

room has two balconies, one with alhambra view, fridge, tv, strong wifi

best room service prices i've ever seen, a coffee was only 1

the prices for room service were reasonable

wifi was weak in the evenings. no foreign language channels on the tv.

i have not manage to use coffee maker but the coffee in bar was likely much much better.

the bar closed early so we used local bars

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

has in the room nespresso, and a mini bar (so you have a little fridge)

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were very good

there's a relaxing steam room, and pool underground with a massage room and gym whilst on the roof there's a bar and comfy seating so you can chill with cocktails and watch

the gym and spa facilities are a bit small but very nice

staff beautiful property great location very good gym . spa average

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good as well

gym needs work especially treadmill

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

breakfast, location, value fir money, screaming school kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

i like in-room service, but i do like more coffee (only one was possible) (+) the breakfast was exquisite, and we got it in a basket as a room service

the wine bar adjacent reception is a great place to stop before dinner for a glass of wine and tapa

clean and tidy. great location. bar prices very reasonable for hotel

the wifi seemed slow but only a minor issue.

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and large bathroom a twin room,

breakfast buffet was reasonable

with parking nice breakfast on the roof of the universal following morning

wifi is a lie, fail to connect on both devices

perhaps more selection at breakfast. our room was a bit small, no temp control.

had a small continental breakfast, but it was adequate for starting the day

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

wish that i had found the hotel bar earlier than i did

wifi was working well

great roof top bar with view of the alhambra

excellent wifi

in bath tube is sufficent to fill it and have a proper bath free of charge sauna facility and gym downstairs sometimes a 15 euro per night can really make the difference guys muchas gracias

there is a gym and sauna. it was good. bed was very confortable

the staff (adela, in the morning) solved a challenging frustrating situation- the spa area was not functional- she booked us any available slots for the spa area in the nearby

we booked a room with a pull-out sofa, which worked well for kids staying with parents

sauna and spa were under renovation. area has quite a few pickpocketers.

friendly service & early check in

you should also try the spa , which is a gem

victoria was delightful managing the banos area and all the staff in the spa were great

are backpacking and we got a great price that we treated ourselves to the spa on the basement and it was the most beautiful spa i’ve ever been to

also the spa was nice after walking all day and the massages we got were really nice

i very much enjoyed the spa (i paid €40 extra for use of the steam room, hot & cold pools & the half-hour massage (which

water at the bar was 4!!!!

breakfast was great

spa is very nice

for sightseeing and walking around the city, food in the restaurant

location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast was top notch

breakfast was lovely too

cleanliness, location , price , style , prices of mini bar are very reasonable

free wifi and mini bar (no

a fair few sun lounges and the little bar / snack area near the pool was also great

they let us have late check out with no extra!

rooms were very clean and comfortable. great little tapas bar right across this street

to order room service two nights in row and no answer

a modern nice design, beds are super comfortable, showers are clean & works perfectly , a cozy bar at the ground floor with lovely food & very friendly

there is no pool, gym or any other sports entertainment

excellent room service & hotel staff

hotel and great breakfast

did not have breakfast, so cannot comment

- more parasols for shade would be nice at the swimming pool area.

the rooftop pool is wonderful for a dip in the afternoon when the heat gets a bit much

nice to have pool area as

wifi was great

the reception, excellent food at the restaurant and great wine selection, very nice staff at the bar along the historical inner

good restaurant, very nice bar and excellent breakfast

great service in the bar and restaurant particular y monica

wifi not good

wifi was faster than other european hotels that i have been at

they even offer laundry services, which we needed

having laundry service in the hotel was a welcome, and much needed, surprise

wifi was not working. the breakfast was very simple. i missed vegetables.

place has good wifi connection, lovely terrace on the rooftop and possibility to get a breakfast was very

- good price - perfect location to explore the city - clean - good wifi - modern room

price and location are great. clean comfy and the wifi worked well.

the shower, the vending machine (the coffee one), the air conditioning, the room service

friendly staff, good location, wifi, clean room, comfortable bed and good value for money.

no wifi in the rooms, although is advertised everywhere.

wifi for our room was not very strong and our room was big enough to have a comfy chair included in

the wifi was extremely slow, sometimes not even working.

the bar staff are very friendly and so are the reception staff who do everything they can to help us

wifi.

wifi signal was rubbish

location and big, well stocked room with a full kitchen if you wanted to cook in the apartment

convenient location. good lounge and bedroom and good wifi. polite staff on reception.

staff was very helpful and available 24h room service breakfast in the city center

loved it! kitchen and 2 balconies in our premier suite.

wifi was a bit hit and miss. rooms a bit dark.