shower barely worked, the water pressure was so low water just dribbled out and it couldn t cope with a

of convenient on site parking, also good bar and restaurant

of convenient on site parking, also good bar and restaurant

the bar is well stocked and a good selection of draught beers and cider

the bar had some local drinks and the bar attendant, will, was fantastic and friendly sharing his

guests who are sensitive to noise might want to request a room further away from the restaurant / bar

the music from the bar that was below our room was quite loud, but did stop at 11pm

we didn t eat in the pub downstairs but we had a few drinks in the bar which was lovely

hotel would benefit from a sign and or a bell on the bar in the lounge to call staff when unattended, other than that the hotel was great

the bar staff could not pull a pint and when they did i wished they had not

the bar was open late and at 1am you could still get a drink from there if you set up a tab to your

loved how big it was, and the restaurant and lounge and bar were really pretty, as well as the rooms

ate in the bar in the evening and both dinner and breakfast was delicious

slow bar service in evening

amazing place really liked that the hotel part was separate from the restaurant and bar so made it very peaceful and easy to

surly bar man on arrival could do with customer service training.

bar staff should not serve brandy in tumblers

cosy feel, quietness, the restaurant, bar and food was great

the restaurant not surprisingly seemed to attract diners from miles around and the bar was pretty busy too

excellent bar and restaurant

bar service was prompt, range of drinks and snacks offered was very good

bar had excellent range of draught beer

you could not fault the level of cleanliness and the staff from reception through to bar staff superb and the waitresses at breakfast and dinner the best service we have received in

the staff were very helpful and friendly on booking in and in the bar and restaurant

food, friendly and helpful staff and bar and restaurant prices very reasonable for a hotel

bar is modern and priced reasonably for hotel prices

good bar and breakfast

small issue but no mini bar in the room

for money very modern contemporary, clean and smart staff service was excellent at reception, bar and restaurant warm and pleasant environment, excellent value for

the bar prices are too expensive at this

the food was excellent, enjoyed breakfast and bar meal

hotel breakfast and bar food were excellent

staff nice food in the bar and at breakfast good location with a cinema and shops within walking

nice bar area and prices weren't ridiculous

the bar was also welcome for an after dinner drink

there was a long wait at the bar in the evening but that was due to a local concert so they were presumably busier than normal

into the lobby area friendly staff on reception extremely welcoming restaurant on site to and a bar lovely and clean rooms excellent and clean large and even have a table and chairs which was

no mini bar in the room

location, short walk from the restaurants and bars in the town centre

liked the rooms especially the beds, the bar and restaurant.

lovely comfortable bar area with a big screen tv

reception, bar staff abd leusyre centre staff

in fact, the restaurant and bar service was very good, with helpful and obliging staff

stunning rooms, lovely bar and restaurant and staff very accommodating

in was fine but it is at the bar area which when we arrived was very busy

was only one night, but i was met with a smile by friendly staff the bar area was very pleasing on the eye with nice appearance and the menu was varied

2nd floor fire door bar was a trip hazard

place tastefully decorated, very friendly staff and bar atmosphere

locals and bar staff and shop workers all very friendly and welcoming

is through a separate entrance which meant more privacy and quiet away from the main bar should it be busy

all the staff from front of house , bar staff , chef and the lovely clearing lady were all friendly

lovely bar and restaurant areas

arrived early to a friendly smiling welcome, had a drink in the bar whilst chatting to the staff on duty

great food and bar too

24hr staffed bar for residents

the room was clean and comfortable, the restaurant and bar were lovely with amazing food and views

thank you specifically to the bar staff member who dried the outside bench for me during the showers yesterday evening

it was all booked at short notice and was great the bar was still open so we could chill out after a long drive

all the staff were very pleasant and helpful. excellent breakfast. bar area lacked atmosphere .

diffetent bar prices with different staff and the heat during the night with what u would call a winter duvet

what a lovely place this is, and the view of the small lake from the bar was just icing on the cake

lovely grounds, nice bar area and restaurant and excellent breakfast

bed was really comfy, and the bar meal was excellent

the bar had a great selection too

there is reasonably priced parking close by (and the bar staff can recommend a few dodges

then- you can add a cracking bar with a decent range of ales (and prices that don’t take the mick) finally- you have a mighty

there was a young singer in in the bar on the evening, he was brilliant

the food in the bar was excellent, as was the

it was very drafty in the bar because of very poor weather

can t be helped with a bar below really- just worth thinking about if you want an early night

we are in the bar and had a couple of drinks

is lovely, staff are friendly and helpful, food is good, prices are reasonable, beer kept well, bar area tasteful and uncluttered and everything you could want in the room is in it's right place

the bar closed at 6pm so needed to book food elsewhere but plenty of options

which left us with limited access to the sandwich bar that lacked variety in the 'garage department'

that it didn't have a bar but shop nearby so ok

it is a pity that there isn't a bar wiothin walking distance

a bigger bar with somewhere to sit outside as the weather was very warm.

no bar location

bar comfortable and drinks stunning

the owner and bar staff was so welcoming

the four fliytes of stairs to the room after being in the bar at night.

the bar is traditional and and loved the atmosphere

i liked the bar which was lively and reasonably priced

me at all (but i am used to sleeping with background noise) and my room was right above main bar and entrance

no real ale available in the bar when i asked

breakfast wonderful hot and tasty as was the bar evening meal

welcome by tony, who was doing everything: welcoming, showing us to our room, serving behind the bar, taking meal orders etc

we had off the menu breakfast and it was made with no problem, just put a request in at the bar on the

very nice bar food & breakfast, wonderful old parts of the hall

loved the atmosphere in the room next to the bar very relaxed feel

the only bar space was echoey, devoid of any soft furnishings, with only cheap looking bar stools, upright

pool area excellant and spotless , hotel bar modern , room service efficient , food very good and the breakfast selection great

very good bar food

the food is very good and the bar is a good size with a large range of alcoholic

in house restaurant excellent or just a bar meal

what we expected for a 4 star hotel but the staff were all exceptional from the front desk to bar staff and, of course, danielle who organised our birthday party room

price; convenience; room; breakfast; general cleanliness too - didn't have time to use bar or any of the health facilities sadly - but would consider doing so another time, if time

staff weren t as friendly and as helpful as the rest of the staff around the hotel and bar and the breakfast itself was average

though the bar is small and can be off putting at 1st glance

although the pub doesn't offer catering, we were allowed to bring a takeaway into the bar with plates and cutlery provided

it wasn’t quite what we expected as the bar area seems rarely used (if at all) and the restaurant isn’t open every night

bar only open on the first night, but excellent meal provided

bar to be open, even if not providing food

rvice and quality) all excellent

chocolates to the teapot with cup and saucers and the little metal flask that you can take to the bar and get some fresh milk for your cup of tea rather than the long life milk you usually get

the food and bar

bar area full of comfy seating, warm and relaxing restaurant was excellent good food well cooked

open fires and log burners, a lovely bar area to sit and relax

the bar staff were friendly and more than happy to help :) breakfast was a buffet style hot and cold

nice quiet and comfortable drink in the bar

find great room and evening food was superb and well priced good bar good parking breakfast was excellent t with plenty of choices excellent value for

there is a snack bar as well if you want something a little more casual breakfast is buffet style

couple of bars

a nice pub/ lounge bar in a georgian house, right in the middle of shifnal, near telford

single member of staff, from reception, bar and restaurant, kitchen and room cleaners could not have been more polite and eager to do

food was unbelievable fantastic breakfast and bar food was superb, the staff were super friendly and very helpful and a great location

would have liked a sitting room to have tea in during the afternoon, rather than sitting in the bar with the television

very good breakfast and butlers bar 3 course dinner

have been better - it was next door to a brilliant pub, that served great beer and even better bar snacks

massive comfortable bed and a delicious breakfast

nice welcome comfy bed clean room secure parking.

room and no floor covering - carpet or rug no wifi in room leak under the sink no housekeeping until second morning - so no clean cups for

wifi was intermittent

a great bar and a very comfortable room

were friendly and professional, the room

had e mails to deal with and the internet in the lounge bar was more adequate had guests join me for dinner

bar area very cosy and relaxed

unior suite) was perfect and we really enjoyed the bar and restaurant

friendly staff lively bar room clean and tidy

one of bar staff bit miserable

thank you to the cleaner and bar staff for a lovely stay

a lovely evening was spent in the bar hosted by ed and friendly locals, they made us feel very much at home

would be good to know where the rooms are relative to the pub bar when you book.

rooms were comfortable, food and drink in the bar was

good selection of ales on tap in the bar and great courtyard for seating outdoors if the weather allows

lovely menu for dinner in the bar and very comfortable dining area

food is excellent- bar food and breakfast

excellent breakfast excellent room , very friendly staff .. we shall be coming again ...

breakfast was delicious and generous, evening meals were excellent and the bar was well stocked with local ales and practically everything else

helpful and made very welcome i love this place , food all home made at a very reasonable price bar friendly always feel comfortable will be back very

best value in much wenlock with a cracking bar & beer garden with estrella at 4 a pint

great staff, fantastic rooms, nice food

nk holiday), but you could get to the bar

restaurant and bar excellent and the breakfast option 1 proved to be too much for us

staff were very friendly and cooperative and the food in the adjacent bar was excellent quality and super value for money

terrace bar in the sunshine overlooking the river severn was a pleasure

the young man that checked us in, the evening bar staff and the lady that served us breakfast, all of the staff were extremely friendly at the

i had to be critical, when we arrived it was early evening which meant we had to check in at the bar while the restaurant was quite busy

they socialised with us at the bar in the evening

location of the hotel was great and the friendliness of the bar staff and quality of the service well exceeded my expectation

warm cosy lounge bar with real fire

was nothing to dislike for us, although some guests might not like the bar closing at 10 on weeknights

just what you need before heading off to explore the area, the staff in the restaurant and bar were very friendly

there is a nice bar area to sit in the evening

the gentleman on front of house was also run ragged looking after the front desk and the bar and taking the food orders

comfortable lounge for drink in the bar area

bar and food available- good breakfast - quiet location - yes out of town but advertised as such -

staff were extremely helpful especially the manager who checked us in and then served us at the bar later on

excellent meet and greet from the bar member who gave me all the information i needed

a good atmosphere at the bar and the breakfast was very nice, only a 10 to 15 minuit walk into town great value for money

the room was warm and cosy and as it was well to the rear of the pub there was no noise from the bar whatever

was great ud83dude0a angie the morning staff was very friendly and helpful and becky one of the bar staff was fantastic as were them all but can t remember all the names sorry, we will

the staff were friendly and helpful, and the public bar was pleasant and welcoming

cody feeling, excellent restaurant and bar facilities.

everything room bar location

great - close to shops wine bars and nice restaurants

dinner in the evening was fantastic and the adjoining bar buzzy

i had plans so didn't use the bar and other facilities, lovely outside space i need to explore next time

and i slept like a logg and fab shower and the breakfast was so so tasty, loved the cosy bar they have

issue was the noise coming from the bar after 10ish but the staff were helping the best way they

great bar area for a drink

on our first night we sat downstairs in the bar and it was lovely and peaceful we have already booked to come back in

loved the bar area and the olde world feel

bar and bistro on the lower floor

we loved the vibe in the bar grill on the ground floor and the food was amazing

only downside was the hotel bar / restaurant not being open during our visit due to it being refurbished - however this is not

all staff very friendly and happy to help and owner is lovely man with complimentary coffee from bar downstairs on checkout

the bar was nice and the room great

you were someone who goes to bed early then the noise from the bar would be a problem

the station, and the people at the vaults were very happy for me to leave my heavy luggage at the bar before checking in and after checking out, so i was free to go and see friends etc

location,next to railway station & in town centre,really friendly staff, good bar & nice room

location,good atmosphere in bar below,staff polite,will stay again whilst i'm working in the area,if a room is available

location very comfortable room staff and bar staff very friendly and go out of there way to help you will definitely stay here

the hotel is over a bar which when we stayed there was karaoke on until around 1am therefore making it very noisy

the staff and the bar downstairs

get access to the room you have to go to the bar first

murdered the karaoke downstairs in the bar but i cant complain it's usually me and the rooms are right next to the bar

helpful bar manager and efficient owner via telephone

central location, old and quirky with modern facilities, nice bar and restaurant, good

the bar and restaurant are lovely

relay friendly even the bar man took our suit cases to room top man

room was over the bar so we could hear music and chatter from downstairs on both nights, but it wasn't too much of a

location - friendly welcoming staff - great value - a warm comfortable hotel with a homely bar and restaurant - would very much

it was all good from the staff the room food and bar 10/10 thanks will be returning.

staff in the bar where we collected the keys were very helpful and pleasant

15 per cent discount in the bar next door , took full advantage of this and had possibly the best ever steak and ale pie

food in the bar was excellent

key car collected from bar with ease

nice bar and outdoor seating

the bar and waitressing staff in the evenings were friendly and helpful and the lady who does the

the bar had a good selection of beers

excellent breakfast good choice of bar drinks very friendly staff

food in the bar was amazing

noise from adjacent bar and distance from car park to hitel

to be doing everything from greeting you ,to serving breakfast and evening meal also behind the bar

comfortable bar but lacking in little touches. floral displays

a terrific bar area

hotel location was superb, close to all the shops, bars and restaurants

the staff are very friendly, checked us in straight away, we had a drink in the bar later in the night, was given a bad pint but the staff exchanged it without question,

the 'noise' issues made, but on a monday in early february there was not a single customer in the bar after 10

sadly i stayed on a friday night when a local band seems to play in the bar immediately below my bedroom

my room was right above the bar and usual noise to be expected until 11pm

bear in mind that there is loud music in the bar on some nights until approx 23h, but this didn t bother us as we went to listen to it

we asked the bar to save our drinks and went for food

bar and restaurant very good

the bar and restaurant were a really experience and pleasure to be in

the bar prices are very pricey.

bar prices were a bit high

the bar and restaurant below was lovely

lovely rooms associated with the cool bar and restaurant but with independent access

the bar and service staff were great and the roast pork bun was so filling

well designed. comfy bed. excellent staff. bar food and breakfast first class

the bar was very comfortable

at the bar for a drink for 20+ minutes for a drink while they sorted out everyone coming in that was

bar and restaurant cosy and inviting

of traffic - had to stand in bath to get soap from dispenser a bar of soap on the bath i think would be better but everything else perfect

the bar lounge is very comfortable, and they serve excellent food

bed provision of a fan , good location, friendly staff, lovely bar restaurant and sun terrace

great atmosphere in the bar and restaurant, very welcoming feel

the bar was pleasant and the seating comfortable

beautiful rooms, lovely bar area and fantastic friendly staff.

think the bar could have stayed open a bit later, to stop serving at 11 o'clock on a saturday seemed too bit

food was delicious at the bar in the evening

the bar shut too early.

impressive orangerie used as the restaurant and a well-stocked bar with relaxing fireplace and everything from a good variety of local ales and gins, an extensive

real fire in bar would of been nice and duvets insted of blankets

restaurant closed on sunday evening along with the bar - so no refreshments

the bar area could have been made more cosy and a shame there were no facilities for bar meals and

knew it was my gfs 18th by putting balloon and prosecco in room ,but we couldnt get served at the bar which we accepted as both was waiting for our provisionals to arrive ,but there was alcohol in

if you sold birre marretti on the bar (my favourite)

restaurant and bar and fantastic value for the exceptional quality of the food

staff were amazing especially the young lady that was there when the bar closed and again at breakfast 28/29 december

hotel is very dog friendly and has a superb bar and restaurant area, plus a huge outside sitting area

a special thanks to the lady at the bar & cheryl the reception manager who went above & beyond in delivering exceptional service

accommodating staff who took our booking and allowed us to check in very late, they even kept the bar open long enough for us to have a beer

very friendly and helpful staff. great bar and menu. all in a beautiful location.

plus when we got back we were all able to have a drink together as they kindly opened the bar in the other function room

no food on sundays in restaurants but the golf bar a few hundred meters away did lovely snacks so that was grand

great bar with a great selection of beers and ginn, and the outside seating area overlooks the river, the

the riverside café & blues bar a few doors down is perfect for breakfast, then in the evenings has live bands and great

the bar looked nice and seemed friendly though we didn't visit as we had other plans

very cozy bar area coffee and tea facilities hair dryer

loud music from bar below room.

very friendly, very clean hotel, breakfast lovely beds comfortable, bar are/lounge was lovely and welcoming and good prices for alcohol on

loved the look and feel of the place loved the warm welcome loved the staff loved the bar i really can’t fault the place we had such and amazing time i want to thank the receptionist,

cleanliness welcoming staff smooth check in dog friendly bar on site free parking

we returned to the hotel after the show and spent the last hour in the bar

back in time this was a reunion stay over for my elderly brothers and sisters the lady behind the bar was so lovely we had said we were having a gathering because we had lost a brother and we are

a lovely bar area

drinks were also cheap in the bar and they also did happy hour

great location and great bar to have a few drinks

vary clean and stylish bar and room

just to note for any light sleepers there is a bar across the road where the karaoke went on till quite late

friendly and welcoming owners and bar staff exceptionally lovely food

the food was good well cooked and filling,having a bar with live entertainment meant you could relax and

bar and room was lovely

the breakfast was delicious and the bar drinks good value

lovely bar area downstairs

, friendly staff , clean , lovely room , tea and coffee in room , great breakfast, lovely outside space to have a drink

breakfast was

) the restaurant and bar area is tastfully decorated and quirky due it's historic importance

presented staff made us very welcome restaurant and bar lounge neat and efficient service chloe/abby very happy to help breakfast service and staff

the gaff is a restaurant- not a pub - but the bar area, and restaurant itself, was very olde world, but without ever being twee

bar price very reasonable also

welcome and staff arranged a bottle of prosecco we could have in our room as bar was shut when we arrived around 4 pm

a well stocked bar with good ale and a large well equipped bedroom with a very comfortable

lovely atmosphere in the bar and restaurant

excellent breakfast and service good bar and real local ales

after a drink at the bar we were shown to our room , lovely & warm well laid out so spacious the bathroom had bath &

access to the bedroom corridor from the bar is by a flight of stairs and from the car park is by a steel emergency style (short) flight of

nice to have a bar in a hotel of this size

went to our then came down to the bar for a drink and ordered some food and it turned out natalie was doing everything that night

bar drinks were reasonably priced

the room was excellent, the light snacks and selection of bar drinks were excellent for our needs

/building had excellent rooms from the bedroom to the eating area and especially the bar and lounge the decor was fantastic

lovely pub across the road and cocktail bar opposite

in the restaurant rather late although they were fully booked they reserved us a table in the bar area where we still had the service as if we had been in the

it’s so nice to stay somewhere that’s nice when you have a dog, although we had to sit in the bar or lounge, this still felt so nice as these areas are lovely

nothing, it was all amazing. could have left the bar open for a bit longer. lol

venue at midnight due to road closures the room was beautiful and very clean food was amazing and bar staff very welcoming and friendly

we had a dinner at the bar which was delicious and the breakfast was very good as well

the staff were very friendly and the food was delicious. the bar was warm and welcoming.

massive comfy bed, great bathroom. great atmosphere in the bar and restaurant

bar service great, lad was very helpful, and service excellent

young staff behind bar talking to one another too much! not paying attention to customers needs

wifi hopeless in room. usable in bar but with frequent dropouts.

comfortable rooms, nice bathroom, good bar and food. staff were nice.

the bar had the jovial atmosphere of a real village pub

incredibly reasonably priced pub grub and lovely bar and dining area

policy

check in at the bar which i found a bit glitchy as some members of staff just stared at me rather than giving any

excellent food. great bar area.

friendly, great atmosphere, good bar and great food

the bar had a great selection of beers and spirits along with non alcoholic

not much not to like but a small observation was breakfast booked for 10am and it was well after 10

well stocked bar with lively atmosphere

whole experience from walking through a bar that was buzzing to the staff and the room - immaculate

boutique hotel. excellent location, very comfy beds and a craft beer & gin bar below.

loved there was a bluetooth sound bar in the room and in bathroom mirror

bar and our room were both gorgeously decorated & very comfortable

landlord and bar staff - food was good quality and prices for all drinks and meals were sensible

had dinner in the bar in the evening which was lovely and breakfast was

having to go outside to get to the bar and dining room.

the staff were superb, great friendly bar with a great choice of beers and lovely food.

the bar gave us a good choice of traditional and popular beers like everything else at the bulls head

friendly staff. lovely bar and restaurant.

lovely bar and restaurant and beautiful garden out the back.

room was excellent value for money, we had a lovely meal after returning quite late but the young bar staff that served us were very friendly and polite

the bar area was lovely to relax in

bar staff so warming and attentive

travelling with youngsters who go to sleep around 10pm it was noisy from below in the bar /restaurant

comfortable bar area and restaurant

bar was good with a good selection of beers

here next year for this same trip x there is an excellent restaurant and beautifully decorated bar and outside area downstairs

we had a fabulous meal in the restaurant & a couple of drinks in the bar after

the bar staff were fantastic, always on hand for any assistance

the room was close to the bar so it was noisy but this is to be expected

were lovely and friendly rooms were clean cosy and comfy breakfast and bar staff were lovely

i would have preferred a solid bar of soap rather than liquid.

location to racecourse nice bar area good breakfast

the welcome area and bar already look like they’re making big improvements

also there’s a nice little bar next to reception that’s open til late

the lift wasn't the best either but worked ok bar the door not opening very well

sports channel put on request to watch in the small bar

secure car park, bar , clean spacious room, tea and coffee in room

shower head so you can shower if you don t want to wash hair no draught beers on tap in bar

had a very warm welcome from the loveliest receptionist who also served us in the bar and at breakfast

lovely breakfast room and bar area

upgraded room for our wedding anniversary, the bar was opened for a nightcap at the end of the evening and the breakfast was cooked to order with

room is well set out & comfortable & though we didn t have chance to use it there is a cozy bar area which looked very inviting

the bar served a good range of drinks

suggest lowering bar prices

afraid your bar prices for a quiet social drink are ridiculasly high eg

comfortable bed, good staff, lots of useful amenities like bar etc

music in the bar and by the lift where the system seemed to be struggling

lovely bar area and restaurant

the bar area . see above.

the bar area was a little small and too close to the dining area

nice bar area to enjoy a gin or two :) staff were so friendly and efficient

have been nicer if the bar area was open later, we were having a good time drinking and ended

was comfortable & clean & across the road from the venue we were going,the bar staff were very polite & very pleasant

nice little bar near reception too

bar a good meeting place pre and post match

excellent location to town centre. the staff are vert helpful the bar is open 24hours a day

facilities like toilets, a cafe and bar were close to the rooms we were in

guy in bar didn t bring teaspoons for coffee, he spilt it in saucer had to ask him to clean it up

setting, excellent food in restaurant and bar - friendly attentive staff

pecially by the fire) and the very busy restaurant is outstanding

rooms are great, bar is lovely

the bar supper last night was delicious and the self service breakfast this morning was excellent

loved the room , bar restaurant lovely.

at all great asset to the company, cleanliness was excellent of rooms foh and the restaurant and bar areas food was very good and well presented, i am a retired gm of 4 star hotel from a classic

location, food, staff and facilities. bar and restaurant areas good

location, good food, relaxing bar area and beer garden

bar area very relaxing at night