plenty of breakout areas in the bar area with comfortable seating

food in the bar area was ok-puddings yummy

really well trained staff especially bar and food

the drinks in the bar are a little expensive.

the free mini bar was a really nice touch

management are brilliant, together with bar staff.

venue for functions,great general bar area and amenities

friendly staff -clean -nice breakfast great bar good entertainment would stay again

was amazing and bar facilities was great

was clean and the shower egrets, didn’t eat or have a drink in the bar as i wanted to get an early night

spacious rooms. a lovely bar area. friendly staff and an amazing buffet breakfast

i had a delicious meal in the bar one evening and the breakfast was great too

bar downstairs and a restaurant also a lovely pub just around the corner that did

warm and welcoming had a nice drink in the bar area slept well and breakfast lovely would visit

only the bar was close at 9 pm not very good

food good, bar good, staff good and helpful, room clean.

everything was spot on, good food and nice bar too

busy with conferences disturbing in bar and lounge areas. outside area littered and broken.

no lights on the walk from bar to

staff were fantastic always willing to go the extra mile service in the bar and restaurant etc

we had a bar 178 meal and a breakfast and both were excellent with rapid and pleasant service

for drinks at the bar was high and the guinness wasn't well poured

lovely bar area for pre dinner drinks

the bar area has atmosphere and a good selection of drinks & bar snacks

the pool, the restaurant, the bar, the staff, the hot tub area, the food was all very good

liked the very friendly and helpful staff right through from the reception bar staff to the door men and cleaners

the bar and restaurant areas were clean, modern, comfortable well maintained and inviting

spacious room size , comfy beds , lovely bar and restaurant , lovely staff , ideal location

drinks in the late bar over priced, 2 drinks 24 pound

staff lovely bar downstairs fantastic and food

hotel was really nice & very quirky, each room was different & the bar downstairs was fantastic with a nice open fire, the staff were all very helpful, the breakfast

a lot with work and normally hide in my room, but for once felt so comfortable i sat in the bar on my own

great bar and dining room

furthermore, the bar located within the hotel itself was an added bonus

the facilities, the bed was so comfortable and the pillows, the breakfast was wonderful, the bar really loved it and bar staff were lovely and polite

bar staff considering i ended staying on my own, the guy behind the bar with dark hair was lovely

lovely hotel, great bar and nice, clean modern rooms

the bar did not have sky tv so we had to go out to a pub to watch england match.

great bar for a wind down beer before bed

the hotel is always very clean, food and bar always excellent

also i arrived a little late but there was still some service at the alcohol bar which was good

staff wer friendly we wer served by a guy at the bar after a night out had a good chat and took out drinks upstairs to drink in the room

breakfast was smashing and the bar staff when we came back from our evening out were very accommodating well

the bar / restaurant area was nice and the food was definitely a bonus!

a little bit of a walk to nearest amenities but the hotel had a bar and restaurant

the lady serving behind the bar was very pleased and kept making sure that i was alright during my stay, just make sure that

although i knew it was a naturist friendly spa i didn’t expect the bar to be naturist too.

staff always helpful and will assist at all times during your stay facilities available are cafe bar with drinks , food and tea coffee , spa with sauna & plunge pool , steam room , garden with hot

breakfast was also spot on and freshly made infront of me which is far from normal these days

all times during your stay facilities available are cafe bar with drinks , food and tea coffee , spa with sauna & plunge pool , steam room , garden with hot tub , designated smoking areas , sun

too ad the bar was closed but all minor

a bit cold in the bar area

no food in the bar but they ordered food for us ud83dudc4d

off to a high standard of decoration in the victorian theme, with beautiful chandeliers in the bar area, this hotel is a hidden treasure run as a family business where you can see the owner

the atmosphere in the bar on a match day is marvellous (if you’re a villa fan)

i love the bar also, they didn’t charge for the tea or coffee because we were staying

staff are so friendly, premises so clean and bar food is excellent

the girls at the bar and reception were nice, decent and friendly

staff were excellent, and the bar and beer gardens were superb

no coffee facilities in the room although coffee and tea are free at the bar fir those staying.

as a stocky guy, i found the seating in the bar area and on the patio quite uncomfortable with no alternatives available, i eventually found a

the bar staff were exceptional even to remembering the drinks i had on my previous visit which provided

small issue was that a group of us returned yo the hotel after a wedding snd they had closed the bar early

comfortable and clean rooms. bar food was great. great gym facilities

breakfast was excellent bar staff were very pleasant and helpful reception staff brilliant

delicious breakfast, and the bar is perfect for an evening drink

staff in the restaurant bar was probably the thing i can t point to

very friendly and helpful staff, bar snacks and selection of gins and whiskeys

bar staff very friendly and accommodating - emma was great

delicious menu in both dining room and bar area

6 is directly over the cooler in the bar and the constant noise was very annoying and so took ages to get to sleep

on the plus side the bar and restaurant onsite were wonderful

the room window was very old fashioned with the brass bar to hold it open but personally i love this, gives a bit more character to the hotel

was great staff were polite the rooms were very clean the bar was nice and the overall feel of the hotel was

i considered bar prices were very high for this location eg

the bar wasn't managed very well, and a few of us left and went across to the bar opposite

reception very helpful as is the bar staff

big hotel, lot's of parking (which you do have to pay for but not bad price), nice bar and restaurant area, they do have leisure facilities but we didn't use them (+)was clean, staff were friendly (except one female) however breakfast was lovely and the bar was brilliant (+) the bar was very convenient for us and it was just a good no hassle stay (+) evening meal was excellent in the restaurant, and staff in there and the bar were brilliant too (+) every area reception, restaurant & bar so friendly and efficient (-)needed more bar staff (+)desk and the bar staff were excellent (+)from reception to bar and waiters and waitresses were fabulous (+)rooms were clean and tidy and bar area was very nice. staff super friendly

poor wifi

yvonne was particularly good arranging an earlier breakfast on a sunday morning so our boys could make their match

found the breakfast, the hotel, the staff and the gym/pool facilities really good

information pack in room to explain the spa facilities no room service menu, and no low calorie sweetners provided

they have their own bar with reasonable prices

the bar was opened for 24 hours

bar open and we’ll stocked

good bar service, even able to take drinks back to room

clean comfortable rooms , ground floor room right next to bar which was excellent

loved the bar area and the coffee shop also the bedroom and bathroom were super.

bar food sad overpriced for what you get sometimes basic is best shabby tiny ribs ad lower my self

at 2 as it was very hot and we had to leave our case in the car but wasn't a major problem as the bar was open

ich is the checkout time), but the bar didn't open until 12, meaning we had to go out for food

venue was quite cold overall, especially the bar

friendly nice bar comfy room

host was lovely, and opened a small and cosy bar for us even though the next door club was closed when i visited

on the evening the flirts bar is really friendly

we had arrived on a bank holiday and that evening the bar and other parts were not open, which was a shame, but was not a problem

staff were super friendly, food was amazing, bar was cosy and friendly.

bar opened 24hrs

had no lemonade or lemons at the bar. need to get they bar filled

close to m6 . bar on site .. good breakfast

sarah behind the bar is amazing

the breakfast bar

the staff member who served us at the bar at around 1am was also very friendly

lovely clean and spacious with nice bar area and breakfast

relaxing bar and lounge area

the music in the bar area was too loud for my taste but that's just me.

spacious room, excellent breakfast and nice chilled out bar area

clean and quiet nice bar area and the manager pauline was brilliant we enjoyed our stay here very much don’t believe

to stay for good prize, close to city center (about 3 miles), very nice and friendly staff, big bar inside with really good prizes, room was clean, smell nice with fresh towels, bathroom with

of a run down/industrial area, however upon entering the premisis the lady who greeted me at the bar was lovely, directed me to my room and the parking to the rear

staff was really nice, we were allowed an early check in and we were assisted immediately when we reported an issue with the heating

location for us as we were attending a concert at the utilita arena, a nice cocktail bar where we had a few drinks after our concert

lovely room with all needed for a great stay. bar fantastic atmosphere and lovely time.

hotels location was lovely and the bar was great too

was excellent- the reception staff were particularly helpful and pleasant so we're the bar staff

nice bar and restaurant

check in was easy with liv in the bar next door

reception and bar staff lovely. room clean and bathroom new. good teamaking facilities

great room, great bar with roof terrace at the adjacent button factory

button factory bar and restaurant next door nice too

great interior ,bedroom was gorgeous with great character, pub adjoining to it was lovely and the bar man couldn't have been any more helpful & nicer, looked after us really well , nice continental

no music in bar as background

i can t comment on the restaurants or bar as all these facilities are currently closed due to the restrictions

the car parking is 15 for 24hrs, also drinks at the bar pricey, 2 champagne cocktails 30

location, price , good bar in hotel & bars on campus

bar could do with a better choice of spirits

the staff were friendly, if a bit scarce owing to having to multi-task between the bar and reception

we didn't try the bar or restaurant so i can't comment on this

we did not have breakfast - thank goodness

room was clean and comfortable and breakfast was help yourself buffet

stayed her for 2 nights and was completely satisfied with everything room so comfy breakfast self service everything you want staff really nice would highly

there had been a function, so breakfast was really busy and had to sit in the bar area

free pool table at the bar was a nice touch

bar was definitely over priced but bar that nothing else

tasty breakfast . bar open late . comfortable room

very modern with nice bar area and separate dining facility

good location clean helpful staff comfortable nice bar nice breakfast

reception and bar staff were incredibly welcoming and friendly.

at the bar for quite a while to order food in the evening, staff were busy on main reception

modern rooms, very comfy bed and big for singles, bar downstairs and breakfast area nice

drinks at bar could have more choice

easy walk to bars, restaurants and nearby convenience store

the reception area with small bar was bright and airy

used the bar later and it was clean and pleasant

dining table in same place as the bed and having to go next room to get clothes out of wardrobe bar closed at 9pm: we arrived back from a dire football match needing a night cap but were too late

a guest laundry, staff available 24/7 and a bar were all appreciated

no luggage storage options so if you arrive before 3 you have to pay early check in

around major roadworks, keeping bags safe for us and even carrying them out to the car, and the bar staff and breakfast room staff as well

we especially loved the bubble lounge bar which is inside the building

the bar was a lovely space to relax in, and the food was delicious

lovely bar and the room was perfect

the room , bathroom was amazing, and the staff , especially the two lady's on the bar was outstanding , polite, couldn't do enough for me

proximity to the centre bar area

setting and ambience the bar is awesome with great cocktails also , new york style breakfast was aweaome

the staff at reception and bar are excellent.

awkward arrangement in the bar which none of us could quite work out

interior decorations of the rooms and all common spaces( restaurant, bar madeleine, staircases)

there was also a note with a chocolate bar left on the bed as a lovely extra touch

great location friendly staff. bar open till 2 am. nice clean rooms

unlimited juice bar good location

bar service, and breakfast good

reception and bar staff were great

breakfast bar was delicious and plentiful

everything beautiful hotel.. welcoming entrance beautiful room, nice restaurant and bar area

my only complaint, if pushed, was the lack of a wc at bar level which meant going downstairs to use the loo

bar comfortable, live music and reasonable priced drinks

the patio in the bar area is worth enjoying when

very nice and friendly staff, bar was lovely and room was 1st class, definitely be back soon

the bar was a good place to meet visitors

mum and i) to watch the world cup match at

the bar area is comfortable where you can relax and have a snack with your drinks

little disappointed there was no bar fridge in the room to keep fresh milk & other perishables

the staff were lovely especially the bar manager forgot her name

bit or a delay/confusion ordering food in the bar that evening but we got sorted in the end.

tas on the bar was so bubbly and chatty

friendly welcome, spacious room, relaxing atmosphere in the bar and the huge selection of fresh breakfast options

restaurant and bar area was good, we had evening meal and drinks which were reasonably priced

kept awake by loud singing in the bar at 4

options, self service enabled with time management, reception staff were friendly and the evening bar man was warm and friendly

staff very helpful and friendly. excellent bar and food service way into the night.

we got a pizza at the bar which was really tasty and very large

nothing - maybe the bar could stay open a little later

everything about it & the bar staff being so amazing!

rooms, great bar and restaurant, staff brilliant

shopping staff all friendly and helpful breakfast was lovely would recommend the eggs benedict bar snacks really good

very welcoming, rooms were beautiful, plenty of room, mini fridge, tea making facilities bar downstairs, restaurant, lovely breakfast choice of continental and cooked

we had lunch in the bar and it was delicious

poor service in bar when returning from concert

great tea selection and coffee machine - the bar staff even kindly gave me some oat milk for my coffee as i'm vegan

the drinks in the bar were a little expensive

guests from the bar next door sitting on the steps smoking

the hotel itself has a gym, bar and room service is available for food

close to new street , comfy beds , pool table in bar and jukebox , lovely barmaid .

great bar with real good prices

mostly everything, couldn't fault the hotel.except for the bar closing early.

are friendly and helpfull location is fantastic bar is responsible prices for bham city center

great place and desk guy was sound and bar beside great crack in station bar very friemdly

bar was also lovely

staff were friendly, bar was lovely and breakfast was great.

the bar were serving elo themed cocktails - nice touch

the same guy served us in the bar for drinks when we got back and ran the bar on his own, a real credit to the hotel

fantastic bar and breakfast

the staff in the evening at the bar was exceptional

bar / restaurant looked very nice

i wished the restaurant and bar was open a bit later only because i missed itud83dude03

amazing friendly staff, lovely room, lovely bar & breakfast.

had the executive suite), the facilities at the hotel such as the lounge area and the on site bar were great

very rowdy spill over from the bar into hotel reception at night.

the hotel had great facilities including a good bar and ambient seating area to relax

a special shoutout to geoff, and ashley from the bar and restaurant they were incredible

a huge shoutout to shesh, ashley, and patrycja, on the day and night shift at the bar and restaurant you all are amazing

the bar could have had a better selection of beers

the young ladies at reception desk and bar were very friendly polite

mini bar great asset

we had a few drinks in the bar on the evening and the lady serving us was

location was amazing and on site bar and coffee shop was great extra!

hotel is right next to the canal with bar and restaurants

the hotel bar was lovely and the bar man was such a friendly pleasant man, the whole staff team where very

the stuff at the bar lack customer service skills

who checked us in and out was extremely happy and more than happy to help and martin the bar tender was amazing at making cocktails and even made us some that weren't on the

tired just needs revamp can get noisy and cramped for space in foyer and bar area with the conference s that are held there but thats a minor inconvenience

there was a horrible smell in the toilets near the bar near reception

the staff were incredibly helpful and welcoming, lovely bar area and breakfast.

i especially liked the 24hrs bar with food and alcoholic and non-alcoholic beverages, the breakfast and the option to leave my

there is a 24 hour bar and restaurant

at the bar is dear rooms aren't luxurious but the price and staff are great; breakfast has a lovely

bar across the road doesn’t close till 3am so you can hear the music from there but it not that

snack bar caused a delay due to payment options and reception had to support

bar prices were not ridiculous and the location was superb

except the bar didn't serve my favourite nightcap of southern comfort

clean good signal on the wifi location very close to brindley place and the utilita arena bar open 24hr a day with limited food options also available 24hr staff very friendly and

long queue at bar for a while.

staff are friendly when you see them the bar is un attended so waiting a while location brilliant but reason would not stay again 4

bar staff are rude

having a bar on site with happy hour from 5-7pm was fab

the bar was well stocked and breakfast was good value

bar, breakfast and restaurant food was outstanding

everything was included in the rate, breakfast, all items in mini bar etc

wasn't very pleased with the bar upstairs closing so early, when brought 3 business colleagues back for a drink after dinner at

lots of noise from 25th floor champagne bar & restaurant through the night

loved the complimentary mini bar and balloons on the bed for my partners

lovely bar and restaurant area and good food

the food in the bar was amazing

outside bar vas very welcome

noisy with a room above the bar but worth it

lots of space to sit in different areas near the bar & outside

comfortable and helpful staff and rooms also nice bar and area to play pool and have

clean and modern, with super friendly staff and a great bar area with a pool table

after seeing teddy,we came back to the hotel and stayed in the bar till about 2am

there's a bar in reception but we didn't use it

o people working behind bar on sat 8th just ignored us and could have offered to find

hotel is on top of a bar so don’t expect a good nights sleep

breakfast was good

nice place goof area and breakfast was great buy wifi and signal issues were abysmal

arrival the staff were very friendly and helpful the hotel is very clean and the breakfast is lovely

is a pleasant hotel perhaps in need of a little tlc but great value for money with a great bar and good car park

lovely helpful staff, when we were due to leave my friends had a flat tyre, the bar staff and locals at the pub all helped to make sure she got back on the road safely

having to walk across the bar to get the elevator to the room.

gerry the ud83dudd25 and bar . thanks the highwaymen.

excellent value for money,comfortable bed and the staff were so helpful especially the bar staff on the thursday night we stayed and the staff that cooked our delicious breakfast,she was

about bathroom frankly was dirty tv was small and the constant noise from the customers of the bar was unbearable for 100 quid i'd expect clean room with ac or a fan at least all in all we payed

realistic in my opinion when we arrived and parked our car there was glass all over the floor the bar had broken glass on the floor and a lot of the seats were in a terrible condition stuck

room had everything that we needed, we only stayed one night, ordered a carry out and ate in the bar would be great if they did meals at night time as the breakfast in the morning was

all staff friendly and bar food was excellent value and very tasty

i must admit it seemed a little cold in the main bar n dining area no fire on at all

lovely lounge the grounds and bar area staff very friendly and helpful

only complaint would be the cost of the food in the hotel bar for dinner

i enjoy a pint in a local pub as opposed to a hotel bar but there are none

the lobby and the lobby bar is amazing, you feel like your on holiday lol and the cocktail menu is great

did realise until i checked one of my receipts at the bar they were adding service charges without asking or informing

the bar entertainer was excellent

perfect location, great bar area and super friendly staff

the roof top bar was excellent! staff was really helpful and friendly!

i was a bit concerned for the barman as he seemed to be on his own on a sunday afternoon, greeting and showing guests around as

collar place, interesting people at the bar and staff that is quirky in the right way

lovely bar

bar with a lovely atmosphere

the water pressure in the shower was amazing. it was warm and cozy. the bar was very nice too

good bar and food prices

a great location, just off the motorway, easy to find, and plenty of free parking the bar area is clean and comfortable, the meal we had was really good, and the drinks are reasonably

considering it has a bar and function room there was very little noise

music from the club which would have been ok on our own as we would have been in the bar but we had our 3 year old granddaughter with us and wasn’t told about

the bar areas were spacious, drinks were a fair price and the room was clean

taylor at the bar was exceptional

barclaycard arena for celine concert so booked an overnight stay, good location hotel booked taxi

the breakfast choice was great and a cosy bar area too

the bar area.

staff were very friendly reception hannah extremely delightful and helpful bar guy young and friendly

was wonderful, 24 hour bar yet the rooms were silent

great bar with friendly locals

staff were very helpful, the whole place was very clean, the room, the bar area and even the outside area, even the toilets in the bar area, the breakfast was very

the customers in the bar were very welcoming

friendly staff in the bar, the bar area is spacious and inviting, the bedroom was nice and the en-suite was new and the

bar and restaurant good

the bar and staff were very helpful

great location easy to find restaurants bar and casino within walking distance

we haven't tried the restaurant but the bar offered a nice selection

night guests in other words i had 3 family's all breaking social distancing rules on my floor kids playing in

the honesty bar was a nice touch and the room facilities (hot chocolate and home made biscuits) were a bonus

at check-in , in restaurant and the bar were all lovely

breakfast is next door in the bar, the food was delicious and the bar again very well presented

although we did not use it, the honesty bar was good

are so attentive and friendly i had a meal in the bar and food recommended by the barman was outstanding quality will definitely stay again

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

there’s a bar downstairs in the hotel and as a solo female traveller, i just didn’t feel safe

the mini bar is complementary great size tv

and the speakeasy vibe of persian bar is amazing

the experience was great except the early check in fee

the bar area was pleasant and relaxing

the food was good and the bar options were accommodating

very welcoming and couldn't do enough for you, the lad behind the bar had been there all day and really looked after us

location was perfect large free car park staff were very helpful & curteous prices at the bar were reasonable also the food was excellent, breakfast was also very good & reasonably priced

the bar & restaurant was lovely and the food was amazing

location perfect staff friendly bar atmosphere was brilliant enjoyed the stay and will be back

i like the bar bar staff and locals very friendly.

there is a bar there, you can have food too

it was nice to have the bar available for breakfast and dinner

easy parking, clean rooms, friendly staff, nice bar & nearby eateries.

not a complaint but arrived back hoping to have a drink at the bar but unfortunately closed

throughout our stay when we had a drink in the bar and at breakfast staff were first class

we had a drink in the bar during the evening which was served by friendly staff

lovely staff, bar area was clean and comfortable

convenient that there is bar at hotel

had breakfast, check out time is just right you did not have to rush and bar was open till late

staff in reception, bar and dining room were exceptional.

our room was very comfy, break fast was delicious the reception and bar staff were surprisingly young but very professional and

clean. friendly. great room. parking good. bar open til 2pm

if we had to find a criticism, the drinks at the bar were a bit pricey.

staff, bar n location

also no prices up at the bar and was charged 5

also a bar & large reception area with comfortable seating

was spotless, staff were friendly and hotel bar was a bonus after a hard day at work complimented by the rooms low price i would definitely

we wanted food or a drink when we checked in at 2 and both bar and restaurant was closed

lovely bar ….. fantastic restaurant and the room was great

bar staff in the evening would've been better especially as there were 4 weddings taking place

hotel, great view of the golf courses outside the sports bar with a cold beer breakfast was also

had a meal in sam's bar which was disappointing

bar prices are so very expensive

breakfast and had nice meal in the bar area of hotel the night before

dined in the bar twice and food was delicious

the bar facilities are superb, the meals are delicious and very good value

restaurant and bar was great

were spacious and spotless, the bathroom was lovely with a good shower cubicle, we ate in the bar and the food was excellent, the next day we had breakfast, which was self service, plenty of