thing we would have enjoyed more would be that the music from the speakers at the restaurant and pool could have been a little quieter

the whole hacienda is beautiful. the pool very relaxing and nice.

lovely pool surrounded by palms and nature

there is a wonderful pool behind the restaurant, outside tables and deckchairs

the pool, the beach and all the different trees

willing team of staff. swimming pool well maintained and clean. food good

the bar and restaurant kept me out of the pool, but it looked great and the kids loved it

comfortable bed, great location, great bar and friendly staff.

good bar restaurant clean room comfy beds great bathroom.

nice bar and restaurant

edwardo at the bar was so friendly and helpful with information on how to get around outside of hotel

the big disappointment was the swimming pool

clean water at the swimming pool and embellish its surroundings.

the indoor pool. water was stagnant. didn t look as if it was used in weeks.

the pool, prefer outdoor pool

the pool area is nothing like the photo, needs a clean and the water is ice cold

beautiful gardens, very nice pool and lounge chairs

loved the pool

great rooms. lovely garden and pool area. staff very helpful and efficient.

spacious and comfortable and thoughtfully laid out the small gym is surrounded by windows and the pool is lovely alex at the front desk was awesome

was clean and bed bed good what’s not helping is due to covid bar only open short space of time a very limited choice of

lobby, restaurant, bar always too hot

the staff is very accommodating and the free breakfast is good

the staff were accommodating, the breakfast had great variety, the beds were comfortable, the location was quiet, we had a little

beautiful facilities, very nice staff, excellent breakfast.

there were brilliant personal touches, such as the arrival drinks, the tequila/mezcal bar and homemade food, and neil and sara made every effort to give us great local tips

and yes: the complimentary tequila/mescal bar is a real thing

bar none

-we would have liked a fridge in the room to keep our water cool even though we could go to the bar and collect a cold bottle, it soon warmed up

small little details like the complimentary tequila bar by the pool, the amazing breakfasts

the hotel also offers a restaurant and bar and my wife and i enjoyed a wonderful dinner and drinks while sitting in the beautiful patio

a complimentary drink and canapé early every evening brings everyone together in the bar

the location is great, rooms are very comfortable, restaurant and bar are convenient

clean, active kitchen and bar considering it’s a boutique hotel, friendly welcome with delicious drink, spacious room with

style, spacious well appointed room, huge bathroom and tub, nice pool and lounge area, social

the bar is not well stocked.

bar had no soft drinks and no basics such as limes (they had run out - for all 3 days we were there

also there is no fridge in the room and the hotel bar is only open 7am-3pm

plus the hotel itself had a great bar and breakfast options

the hours for the restaurant and bar were unclear to us, it seemed to never be open (perhaps a seasonal issue)

also, i loved that the self-serve coffee and beverage bar is available 24x7 (breakfast starts at 8, but i am always ready for coffee before that

from the beautiful pool, to the delicious breakfast, to the hospitality, to the cleanliness and the quietness

little nice pool inside

and varied breakfast to the extremely friendly and helpful staff (all of them) to the tiered pool - our entire family had an excellent time

from the beautiful pool, to the delicious breakfast, to the hospitality, to the cleanliness and the quietness

nice old colonial villa, good service and good open bar with beer snacks and cocktails

the spa has a way to go, but will be a nice addition

a feel of being 5 stars ranging from the attentive staff, beautiful shared areas with a pool and gym facilities and spa

the pool is a little small.

spa is amaizing. location is perfect. bed are super comfortable.

the staff is very friendly and the hotel is clean. the hotel has a pool and you can relax.

the reception area and common areas, as well as the pool and patio area were well-maintained and clean

was nice to have a swimming pool, and it was super close to the bus station

the pool looked good but we didn't have time to try it out

also be aware the pool area doesn't get much sun

the apartment and pool area provide a great place to relax and hang out before exploring the city

the pool is big and the amenities were great

spacious and comfortable. common areas are also fantastic including patio and pool

pool wasn t clean

pecially during the happy

backyard, the pool and the pool bar area.

outside bar

hotel bar near the pool was a good place to have a few drinks

room was clean, spacious, and very comfortable, the pool was simply lovely, the bar and bar maid was

julio prepared a few cocktails for me at the bar which were great

parking available

very good breakfast and bar with a large selection and reasonable

did not order from the bar because we could not find the bartender

the restaurant bar was in the courtyard and has a retractable roof

breakfast is decent.

good climate in hotel + quiet but close to city center + good service

hotel pool looked a bit suss

om service, laundry, parking) + english speaking + good breakfast selection

have to clue why the pool is there - it s impossible to use it and it produces a lot of

the room and the pool very nice, clean

we visited the bar and had well made cocktails and beer

beautiful property with a gorgeous bar to hang out in at night and breakfast included. lovely

since then they’ve added a small bar that accommodates all the guests

the bar at night is perfect with the best bartender and the breakfast every morning was excellent and

also a full bar where yummy cocktails are being crafted

there was also welcome drinks, and you get 2 free cokes and a kit-kat bar for free

was perfect from the room, to the large balcony, great pool and gardens, and amazing breakfast and lunch

the place is stunning, the pool, rooms, staff, breakfast, location were all perfect and well exceeded our expectations

the continental breakfast was lovely

the bed and breakfast was one of the most comfortable places we have ever stayed (and we travel a lot)

that most staff members were being trained - that explained some iffy service concerning the bar and housekeeping

hotel, lovely staff, good restaurant, they have extra activities, rooftop bar area and pool, great rooms with excellent amenities e

the bar tender ir very amicable creative

it is bright, cool, and the restaurant, bar and pool are lovely

the garden/swimming pool, everything was the right taste

internet was a bit patchy and the bar and restaurant shut at 9pm (though this could be a covid related thing)

hotel's bar offers excellent breakfast and margaritas

shame the bar isn't open all day so if you want something by the pool you need to go out of the hotel

the reception staff, bar staff and valet all went above and beyond, and the welcome cocktail was very… welcome

the old men at the bar were our

rear of the building has weaker wifi and some bar music reaches from calle 62

there's plenty of good places to eat nearby and a bar across the street, on the corner, that has live music

opening hours for bar a bit random and not as

great location. clean room. nice pool area with great bar service.

included in our reservation, but luckily we could buy a very good cappuccino in the hotel's bar in the mornings

restaurant only open for breakfast. no bar or food available later

the bar was poorly managed and not well stocked.

quirks that were annoying: -no place in the shower to put bar of soap or shampoo

good food, great pool and bar nearby

pool area is super nice and naturally there is a bar next to it, however there was never anyone to serve you a snack or a drink

the rooftop bar (and swimming pool) is great (+) love the pool & bar and gym (+) very clean, the food and bar are phenomenal (+) the staff so helpful, the room spacious and comfortable, best bed ever slept in, rooftop bar and pool fantastic (+) alfredo was super friendly and makes a delicious margarita at the rooftop bar - one of the best we ve ever had (+)great location, good bar and restaurant. (+)staff was great bar and restaurant were great (+) amazing pool and a rooftop bar (on the pricier side) gym was pretty good too

breakfast was amazing nice variety of local dishes and american dishes buffet always full great

the rooftop bar (and swimming pool) is great (+) love the pool & bar and gym (+)hotel is wheelchair accessible, including swimming pool at the higher floors (there is special chair) (+)renovated, the rooms were really confortable, the breakfast excelent and the roof top with the pool gorgeous (+)love this pool and view of the city (+)to downtown - around 15-20mins walk excellent parking underground great gym facility and rooftop pool/ (+)yucatan, i had no problems whatsoever and my stay was very pleaseant, good brekfast and swimming pool (+)except the pool areas don t open up early so that customers can see the sun raise in morning (-)the pool don t open up early so that customers could go up to see the sun raise in morning (+) the staff so helpful, the room spacious and comfortable, best bed ever slept in, rooftop bar and pool fantastic (+) amazing rooftop pool and asian cuisine

free breakfast, free parking

beds are so comfortable, and parking is available

it was conveniently located, nice rooftop ( could use a bar there or service )

rooftop pool and gym: the rooftop terrace pool was a highlight- beautiful with cristal clear water and with

the best part was the gym and the swimming pool on the roof

room, the pool, and the view.

great gym and pool area

breakfast and bar was a little limited

check out bacchas wine bar next door

very cute bar with friendly staff in the other section

no bar or restaurant although there are

at night, loud music from a nearby bar or nightclub played until after 01

in the structure there s a bar restaurant with a local offer both for price and food

beautiful building, rooms are big! wifi sucks though.

not the hilton, but the staff is friendly, wifi works great, and the maids kept my room spotless

wifi was very slow. toilet didn't flush.

wifi very weak

we really enjoyed using the pool and the attentive bar service

nice bar in the hotel and generally a pleasing place to wander around

t too loud but enough to prevent you from sleeping if you are sensible to noise)

restored hacienda with those cool arched walkways and a bar open to the gardens and pool

great location, close to lots of restaurants and bars

great design, soothing space, super pool area